Laman Sultan Ismail
Laman Sultan Ismail, Chow Kit, Kuala Lumpur, Malaysia- Park
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Premiera Hotel Kuala Lumpur is a convenient choice for travelers with its proximity to major shopping malls and key attractions. Guests can enjoy complimentary Wi-Fi and parking during their stay.
Prime Location
The hotel is ideally situated near popular shopping destinations and cultural landmarks, providing easy access to explore the city.
Modern Amenities
Each non-smoking room is well-equipped with essential amenities such as a flat-screen TV, personal safe, and a comfortable workspace, ensuring a pleasant stay for guests.
Excellent Customer Service
With a 24-hour reception and helpful staff members, guests can expect top-notch service including assistance with luggage, concierge services, and access to meeting facilities.
Book your stay at Premiera Hotel Kuala Lumpur now for a seamless and enjoyable experience during your visit to the vibrant city.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I like the location nearer to the shopping spree around without using any transport
All I like 😍
ok
no
all good
none
location was good and staff were helpful. happening place.
a bit old building
The city view
Difficult to find parking
Comfortable
Nothing
Location
Noise
All ok
Location
Bed too high, pillow too hard, should have one hard and one soft
Good view
Sticky floor, hair strands, dirty washroom
the location is very strategic
the bathroom seems old and water is very loud, they did the fire alarm testing at midnight!!!
Very comfortable stay.
Good mixture of local and western breakfast. Simple yet satisfying.
Internet reception is slow inside the room.
View cantik
Bantal agak tidak selesa lembik sakit kepala
Kedudukan tempat strategik
Staf lambat waktu check-in.Staf yang lebih senior buat teguran pada staff junior di depan pelanggan,membuatkan keadaan x seronok
Easy access to mall and public transport.
None. All good.
Near shopping at masjid India area and sogo
Nice view, clean room
Room was comfortable. Breakfast good.
Room Aircon was not cool enough. Call Housekeeping for Sejadah , but no one answered the call, we used a towel for sejadah. They're a pin stuck out between carpet and tile floor. It's dangerous for us. Once the pin was stuck in my foot. Please follow up this issue.
I like that area because it’s close to the bazaar, SOGO, and convenient for shopping.
The mattress is high, which I don’t really like, but it’s comfortable.
Location - Excellent Room - not stisfied caused have to move another room due to power trips3 times. Breakfast - Has improvement then previuos visit.
The room power trip not comfirmtable for us need open fasting in the dark.
Ok clean
Wifi so bad
N/A
N/A
Near to Sogo and masjid India
Noisy esp when people next door in shower, we can hear the water from our room
Ruang yang luas..sesuai untuk yang ada anak kecil
Internet slow at that time mybe under mantenance
Lokasi yang strategik untuk shopping dan sebagainya.
Tiada
Location Hospitality
Very near to sogo & nice view
The mattress is very hard and the bed is high. It was not comfortable at all. Not value of money. I expect a very comfy bed with the price i paid. I can get betterThe parking bracket is old style of parking. My car got scratched. This is my first and last check in here.
The location is strategic. In the heart of jalan tar. Accessible by public transport too. Breakfast was fine too. It was 2 for rm50 during my stay.
The room’s looks a bit outdated. And the hallway gave me chills at night as the light bulb in front of our rooms were out.
None
Room so old and facilities very old
Nice nasi lemak tapi nasi goreng cina krg rasa..variety of drinks..pilihan buahan sepatutnya berbeza..
Penggantian tuala dan kelengkapan mandian sepatutnya diletak kembali ke tempat asal bukannya diatas meja.
Suka dgn lokasi yg dekat untuk shoping, bilik yang selesa utk menginap, keluasan bilik yg bagus.
Katil terlalu tinggi.. Perlu panjat untuk naik.. Tilam keras.. Sakit badan bangun pagi
Great location. Close to public transport. Quiet neighbourhood. Large room, great view of the city. Comfortable bed.
Bathroom could do with a little upgrade but no major issue for me.
Not really
Parking,Messy
I had to check out earlier and waited there for late return flight. Staff are very kind and friendly letting me waiting there at the counter.
Nothing.
Croissant
The room was bad. Dust everywhere
Lokasi strategik – berhampiran dengan pusat bandar, stesen LRT, dan kawasan membeli-belah
Kekurangan tempat letak kereta
The location, the room, the view from the 26th floor was stunning
The reception girl name Shahirah welcoming us with sour face, every queries answered were so not welcoming. In example 1 question with 1 answer. Hope she could change to be more friendly, more smile, suitable with her job as a front desk operator.
Location was great. it is just next to SOGO. Room is spacious. May return to the hotel again.
My room doesn't come with breakfast but I paid for the breakfast on the last day of my stay. Not much of the spread buffet. choice. It doesn't matter to me much. Didn't get connected to the WIFI.
The beds were comfortable, the room was spacious, lots of cabinet space.
(1) The Reception area was so modern but the room was in run down condition. (2) Bathroom walls, ceilings and door had moulds (3) Room's TV was not in great functioning condition. Volume comes and go. Caused me headache when i left tv on for sometime. (4) Room's telephone was so dirty and disgusting. (5) When i put in request for clean cutleries and plates + room supplies (extra towel for ironing board, extra bathroom floor mat, face towel and to prepare vanity and bathroom supplies which needed for guest's request) with the hotel's reception and housekeeping, the staffs did not attend to it at my first call/ request. * On 22 Sept 2025, I called hotel. Spoke for 8 mins 20 sec - i have proof in my call log. * On 29 Sept 2025, I called Premiera Hotel at 9.19pm and spoke to Azhar for 3 mins 44 sec (i have proof in my call log). Informed in details on what I need in my room for my stay. I asked him to note to put in dental care, toothbrush sets & room slippers for house keeping to set up before we check in on Fri. * I checked in late morning on 3 Oct (Fri). Even at that time, I informed the Reception's staff of ALL my request again. I informed him/her that I wanted all to be ready in my room when my room is ready. * Came to my room that late evening and the cutleries were not provided. Extra bathroom floor mat and face towel not given. 2 extra shower cream bottles also not given. * I made calls a few times and had to wait for long. Staff came with partial things and i had to wait for the balance. They came at least 3 times! This had caused me so much of stress. (6) On Saturday, 4 Oct, housekeeping for room was not done till 11am. I was in great shock to see the room when i entered! En Awal was the Asst Manager on duty when i went to the lobby to report. My son and i waited, again, but this time at the lobby. The room was only ready at 11.44am.
The beds were comfortable, the room was spacious, lots of cabinet space.
(1) The Reception area was so modern but the room was in run down condition. (2) Bathroom walls, ceilings and door had moulds (3) Room's TV was not in great functioning condition. Volume comes and go. Caused me headache when i left tv on for sometime. (4) Room's telephone was so dirty and disgusting. (5) When i put in request for clean cutleries and plates + room supplies (extra towel for ironing board, extra bathroom floor mat, face towel and to prepare vanity and bathroom supplies which needed for guest's request) with the hotel's reception and housekeeping, the staffs did not attend to it at my first call/ request. * On 22 Sept 2025, I called hotel. Spoke for 8 mins 20 sec - i have proof in my call log. * On 29 Sept 2025, I called Premiera Hotel at 9.19pm and spoke to Azhar for 3 mins 44 sec (i have proof in my call log). Informed in details on what I need in my room for my stay. I asked him to note to put in dental care, toothbrush sets & room slippers for house keeping to set up before we check in on Fri. * I checked in late morning on 3 Oct (Fri). Even at that time, I informed the Reception's staff of ALL my request again. I informed him/her that I wanted all to be ready in my room when my room is ready. * Came to my room that late evening and the cutleries were not provided. Extra bathroom floor mat and face towel not given. 2 extra shower cream bottles also not given. * I made calls a few times and had to wait for long. Staff came with partial things and i had to wait for the balance. They came at least 3 times! This had caused me so much of stress. (6) On Saturday, 4 Oct, housekeeping for room was not done till 11am. I was in great shock to see the room when i entered! En Awal was the Asst Manager on duty when i went to the lobby to report. My son and i waited, again, but this time at the lobby. The room was only ready at 11.44am.
The breakfast
The high beds and no shower hose in toilet
The breakfast
The high beds and the toilet has no shower hose. Pls upgrade.
No pool
location nearby shopping complex ana many restaurants
the bed is too high compare to other hotels..If having small kids..if fall may injured.
Berdekatan pusat membeli belah
Tiada
Staff and location
Room paint was chipping. Bathroom was disgusting
the view is amazing!
the room doesn't cover wifi so you can't do anything! pretty sucks!
bersih, luas, selesa & lokasi yang strategik
The room is clean, but you could do better with the toilet's cleanliness. The location is good, and parking is available in the basement. In terms of security, maybe you could make some enhancements because anyone can access the room floors. Would I come again? Maybe yes, if I need to be in that area.
Location strategi, nice view
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.7/10Significant issues regarding cleanliness and maintenance were reported.
Service
8.2/10Mixed service experience with some staff being friendly but others unwelcoming.
Location
9.7/10Great strategic location, close to city center and public transport.
Room Quality
7.7/10Room quality was inconsistent with some guests reporting issues.
Amenities
8.2/10Amenities available, but guests indicated a desire for improvements.
Value for Money
8.7/10Overall decent value for the location and services provided.
Food and Beverage
7.7/10Breakfast choices were limited, overall dining experience could be improved.
Overall Experience
8.7/10Majority of guests expressed satisfaction despite several issues.
Situated in Kuala Lumpur with easy reach to major shopping malls and cultural landmarks.
All sampled rooms are non-smoking and equipped with a flat-screen TV, air conditioning, and a safe.
Reception is available around the clock to assist with luggage, concierge services, and more.