Nidhivan Sarovar Portico Vrindavan

Staff behaviour, food quality and options

Nothing much to say

Amazing place, u feel welcome, and very good vibe

LOcation was good as every temple was near by

nothing of such

Totally an amazing stay We are really enjoyed the services they provide Staff was really Courtseos Specially MS Vandana Kumari From Guest Relation desk she took care our kids like family member Highly recommend 👌

Nothing for dislike all things great

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the overall atmosphere was very welcoming. The staff were polite, professional, and always ready to help. A special thank you to Barnali, who went above and beyond to make my stay smooth and enjoyable. She was incredibly kind, attentive, and helped me with everything I needed. Her excellent service really made a difference and is one of the reasons I’d happily stay here again.

Excellent stay at the Sarovar. Excellent staff. Very helpful and Jolly. Especially Barnalli and team and the front desk and the servers in IRD. The location is also before all the crowded areas. Parking is available. Great value for money.

Great ambiance , nice staff , worth location

Nice staff ambience and whole team. Thanks Vandana and shivani

Wonderful stay at nidhivan Sarovar portico A warm welcome by reception staff and Service was very good Staff was very helpful special thanks to Miss Bandana and Shivani

Loved the vibe miss vandana's service was wonderfull

Has to be the top hotels in Vrindavan. The staff, food and all facilities are top notch. Especially Ms.Vandana has supported in the whole stay.

Nice Good rooms Clean Tasty food Area very peaceful Close to all temples

Great stay and awesome restaurant . Close to vrindavan temples . We had a great time !

Good location with nice rooms. Thanks to Sonveer.

Great ambience, amazing service and staff

Stay herefrom10july to 12 july.From reception to cheqout every service is excellent..Staf service of reception and dyning was very good

all servers is excellent & vandana take care of us very nicely

Very comfortable stay, delicious food and very polite and helpful staff.

Very soothing environment. Radhey Radhey. Thank you so much ms Vandana ji for ur hospitality.

Every thing was good. Little bit improvement required in food quality pls.

Stay was phenomenal and good thing was the food.Staff are well versed with the guests in all way which is like excellent.Thanks to evening staff Bandana as well as morning staff Vandana too for their hospitality towards us.GREAT EXPERIENCE OVER ALL

Excellent stay Overall great experience Specially Thanks to Vandana ji

Overall great experience at hotel Food was delicious Location is good All temple near by the place Hospitality services was really great Specially Thanks to Vandana Ji for their prompt services Thanks to all team of sarovar Highly recommend

Excellent services provided by Sarovar team Location ,atmosphere,rooms ,Value ,cleanliness Rooms was spacious with good amenities Highly recommended to all devotees Specially Thanks To these Staff mentioned below Vandana Ji Bernali Ji Shivani ji

Good ambience. Well maintained.

I had an excellent stay at this hotel. The staff was exceptionally friendly, professional, and always ready to help with a smile. Their warm hospitality made me feel welcomed and comfortable throughout my visit. The service was prompt, attentive, and truly exceeded my expectations. I highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.

My stay at this hotel was truly enjoyable, thanks to the outstanding service provided by the staff. A special mention to Mohit, Pushpender, and Dharmender for their professionalism, kindness, and willingness to assist at every step. They went above and beyond to ensure that my stay was comfortable and pleasant. Their warm hospitality and attention to detail made a lasting impression. I would highly recommend this hotel to anyone looking for excellent service and a memorable stay.

Had a great trip, very comfortable stay. Ms. Barnali and Ms. Shivani were wonderful hosts. Although, the quality of the food could be a lot better.

Stay was very comfortable, Hotel. Is excellent staff is caring and cooperative. Mis shivani very helpful ☺️

It was a very pleasant experience of staying in hotel Sarovar. Staff here is very professional, courteous and genuinely nice. Room service is lightning fast, they never shown any displeasure no matter how many request you make. We asked towels for 3 times and they delivered it very next second. Breakfast is amazing and have variety to cater people's lifestyle choices. Manager created us every day. Special thanks to Shivani

Stayed at this hotel on 20th June during my visit to Vrindavan and Lord Krishna temples. Unfortunately, the overall experience was very disappointing and nowhere close to the hospitality expected from a hotel of this category. This was a last-minute planned trip, so I went as a walk-in guest. Despite being charged a premium rate, the services and experience did not justify the amount paid at all. The issues started right from check-in. I requested the front desk associate to take a pre-authorization so that all bills could be settled together at checkout. However, only the room amount was charged, and I was told to settle incidentals immediately at the time of every service. When I again requested for pre-authorization and credit facility, I was bluntly asked whether I had luggage with me or not. This felt completely inappropriate and unprofessional, especially when the guest himself is requesting for pre-authorization. Only after repeated requests was the credit option allowed. The room cleanliness was another major disappointment. The room had dirty linen and hair on the bed. We had to call housekeeping for linen change. Surprisingly, instead of simply arranging housekeeping, the front desk first questioned why housekeeping was required. Even after informing them about the dirty linen, there was neither a proper apology nor any offer for room change. The housekeeping staff only changed the duvet cover while the bedsheet with hair on it remained unchanged. Food and service quality were equally poor. The late-night menu had very limited options. We ordered Khichdi, Pasta, and Sandwich, but the taste was below average. The sandwich was served without accompaniments, and no proper cutlery was provided. For pasta, only spoons were sent, and there was not even a fork included. There was also no follow-up for clearance, and the staff delivering the food did not bother asking for tray clearance either. The next morning, after visiting temples around Vrindavan, we returned around 11 AM after breakfast timings were over. We visited the restaurant hoping to have something there, but there was no à la carte option available and we were asked to order through IRD instead. Since we wanted to dine properly in the restaurant, we eventually went to the neighbouring Vivanta for breakfast, where the hospitality and experience were excellent in comparison. We also requested a late checkout till 4 PM because we had checked in quite late during the night. Initially, it was completely denied and half-day charges were asked for. After multiple requests, the duty manager finally allowed checkout till 3 PM, which honestly was the only positive part of the stay. However, even that experience turned unpleasant later. I returned around 2:45 PM and was quickly trying to freshen up before leaving. Exactly at 3 PM, a lady from the front desk called in a rude tone asking us to checkout immediately. When informed that we would come down within 15 minutes, she rudely replied, “You asked late checkout only till 1500 hrs.” The tone itself was extremely offensive. Because of this behavior, I skipped taking a shower, changed quickly, and prepared to leave. To make things worse, another call came again within the next few minutes asking why we had not checked out yet. Overall, the stay was extremely disappointing. There was a complete lack of hospitality, courtesy, and guest handling skills among the staff. The team appeared rude, insensitive, and least bothered about guest comfort. For anyone visiting Vrindavan for a peaceful and comfortable religious trip, I would genuinely suggest considering nearby hotels like Radisson Hotel Vrindavan or Vivanta instead. My experience at Sarovar was unfortunately a complete disaster.

A heartfelt Thanks You to the team at Nidhivan Sarovar portico Thank you front office team for ensuring a smooth And seamless check-in experience Ms.Vandana was very supportive and kind attentively Handled We were delighted with the beautiful room and the thoughtful decoration made our celebration truly special A special thanks to the housekeeping team for their attention to detail and for creating such a warm and welcome atmosphere The breakfast experience and entire F&b was exceptional .the spread offered an excellent variety of fresh and delicious complements and Sincere thanks to the chef and the culinary team for the wonderful surprise The hospitality services and genuine care extended by everyone made our stay truly memorable Thank you to the entire team We look forward to returning and highly recommend this beautiful property to anyone seeking world -class hospitality Special Thanks To from Guest service Ma'am Vandana ji who attended us truly by welcoming attitude positive gesture with beautiful smile and enthusiasm in her way

Hotel nidhivan sarovar portico was amazing itself..The environment and the spiritual vibe of the city you actually you feel the vides The staff was very helpful and very helpful nature 🙂 A special thanks to Miss Bandana and Abhimanyu

Yes the location was convenient for nearby temple visits. Also e ricks are available. Parking area is available but the campus is very small. Bandana and mess manager are frequent helpers

Stay was very comfortable the welcoming was very traditional and beautiful 😍 receptionist person was very attentive Rooms was very clear and well maintained with modern amenities A special thanks to Miss Bandana mam 😊

Excellent stay and excellent service by the sarovar portico hotel Staff was very helpful A special thanks to front desk staff Miss Bandana and Barnali

Our overall stay, food was excellent except electricity fluctuation very often. Front desk people are very well and excellent specially Ms Bandana being very courteous, helpful , check-in and checkout was very prompt done by her

Nice service from reception and polite staff like ms bandana

It was a nice experience. All of the staff was helpful and friendly. We recommend others to find their temporary abode here as well

The hotel surpassed all my expectations The staff was incredible , welcoming accommodating and quick To assist with my any request Specially Ms Vandana My room was spacious spotless and featured a remarkable comfortable bed with fresh linens They allowed early check in Allowed late check out The food and Hospitality was top notch

Very comfortable stay, Good Service. Nicely attended by Ms Vandana. Great Hospitality. Excellent food without onion & garlic

The staff is pleasing and attending with happy and smiling faces.The entire team meets the vibes required for Vrindavan.Kitchen staff is best in hospitality.Food quality is amazing.overall full on full. Thank you team and a special mention for Mr Mohit Oberoi the senior team member for showing his affectionate gesture. Congratulations

Good experience. Overall pleasent place to stay with your family and friends. Tasty food. Good staff. Special thanks to Ms. Bandana and Mr. Himanshu at the Reception.

Had an amazing stay. Bandana helped us with smooth check in and overall experience inside the premises was very comfortable. Dinner was amazing 😍

Good experience. kind support from reception Vandana ji.

Overall great experience at nidhivan sarovar portico Excellent hospitality and great service Courtesy staff Thanks To Ms.Vandana ji who assisted us very well take care of us till check out The room was well maintained,food was delicious

A good place to stay.. ambience is good. Ms. Bandana is very supportive and professional. God bless her.

Truly unforgettable stay at Sarovar hotel We came very first time services was really good Specially Thanks To Vandana mam She was very courteous she Checkin time she escorted us to our room also we met her at our departure time She gifted us Geeta ji such a lovely gift we got We surly come here again Thanks Vandana mam

Very good rooms & amenities, amazingly tasty food, courteous staff

Nothing significant

I like so much the behavior of your staff and specially miss Vandana who gave me shree Bhagwat geeta ji

Nothing for dislike

The hotel is praised by many. Travellers for its warm and after services spacious rooms and stunning amenities. The atmosphere is often described as as elegant and welcoming Would love to mentioned My fav Staff Ms Vandana She has great smile and Friendly helpful behaviour And Bandana mam Also very heloful And kind nauture

Good vibe good staff bandana was very polite

From Check- in to Check-out the team made us feel regulars! I had a wonderful stay at this hotel. The rooms were clean, spacious, and well-maintained. The staff was very polite and helpful, and the service was excellent. The location is convenient, and the food was delicious. Overall, it was a comfortable and pleasant experience. I would highly recommend this hotel and would love to stay here again.

Had an wonderful stay at nidhivan sarovar portico hotel.The hotel is excellent but what truly stood out was the exceptional hospitality of the hotel staff. A special thanks to Miss Bandana and Vandana mam for their courtesy, attentive and warm service throughout our stay ... A special thanks to the sarovar portico team

Welcoming and accommodating. Ms. Vandana helped us settle in very well.

Overall great experience Specially Thanks Ms Vandana She was very helpful and really kind also gifted us Geeta ji

Great experience and Vandana bandana guest relation was very helpful

It was awesome,nice service.....and Ms vandana was very friendly and co-operative....

Loved the ambience hospitality and the sweet gesture by the staff (Vandana and Bandana). Loved being here whenever we visit vrindavan. RadheRadhe

Great hotel and lovely stay overall.I took my parents and brother there for some days and we had an amazing experience. Staff was very helpful specially Miss Bandana mam at reception she was very helpful

The hotel provided excellent services smooth check-in clean rooms and comfortable environment for work and relaxation the staff was professional Specially Mrs Vandana mam And attentive throughout stay she made us feel welcome we truly enjoyed our stay

Location

Food

Very nice hotel with supportive staff and clean rooms.

NA

Decent property with good quality food

The service is not good enough for the brand image

wonderful spritul stay. Radhey Radhey to Vandana & Team

The experience was nice staying in this hotel from 4 years each year we visit vrindavan and book this hotel staff behaviour was nice and thank you to miss Vandana for this fabulous experience.

I was little skeptical for mixed reviews about this hotel but our stay was extremely comfortable. Rooms and washrooms were clean. Location is superb. Staff is very polite and helpful. Special thanks to Mr Abhimanyu and also Mr Shubham.

It's pleasure to be there.thanks to vandana,Bandana

Excellent stay , food, staff specially Bandana and Vandana were very supportive. I will recommend to go and stay there.

We had an amazing stay Room was really good with great view Hospitality staff was excellent Specially Ms Vandana who guide us about temples and sant premanand Maharaj ji darshan accuratlly

Awesome property, clean rooms. Great ambiance, good food. Friendly, cooperative staff. My cousin hosts his 25th anniversary there . More than 50 rooms were booked. Staff very efficiently handled all loading boarding. Event was great. Total experience was great.

Nothing

Pathetic service , no cooperation from staff, check out time at 12 and they started calling at 11 am

Very nice experience and staff. Vandana at reception and Babita at restaurant made sure we feel comfortable and welcomed. Highly recommended.

Great experience good hospitality n vandana n Barnali Helpful nature and and friendly behaviour Vandna was great she has gave us bhagvat geeta

The location of the hotel and the staffs specially Vandana and Bandana were great. They made sure of the smooth check-in and checkout and all what we required. The atmosphere of the hotel was very very nice. Highly recommend the property for family, friends or any travel stay.

I had a truly wonderful experience staying Nidhivan sarovar portica . From the moment we arrived, the hospitality was excellent and the staff was very polite, supportive, and always ready to help.Thanks to Vandana & all staff for provide good services.The rooms were spacious, clean, and very comfortable, making the stay relaxing and peaceful. The ambience of the resort is calm and soothing—perfect for a spiritual place like Vrindavan. The food was delicious, hygienic, and had good variety, which made our stay even more enjoyable. Overall, it was an amazing stay with great service .

I like the hospitality.

The location. Bit far from the temples usually everyone visits.

A lovely experience... very clean and neat. So peaceful and relaxing. Your hospitality was commendable...and the experience your staff gave us was really very much appreciated. Thank you for your service. Looking forward to our next visit. Cheers

All Good service atmosphere Hospitality all Good

Stay was so so

Bed

Food is amazing and rooms are neat and clean

Amazing overall experience and wonderful dining options. All the staffs were courteous and helpful especially Vandana.

Stay was comfortable,courteous staff members,food quality was excellent.Ms Barnali,Ms Shivani in particular left an indelible impression. End to end pleasant experience.

I hated being hounded for reviews both at the restaurant and at the reception. I would've preferred to write a review if I so wished. It was tolerable till the time I was given a link to the review page, but to be forced to do it right in front of staff was infuriating. I was also forced to write the names of three front desk empoyees I had never seen before with one of them peeping into my phone to ensure I had written their names correctly. Sarovar Portico, trust your service and be content with it. Here I am, a few days later, changing my review entirely. The toilet was dirty from the get go. No one cleaned it even after being asked to. The terrible valet service existed only to hold on to our car keys. When it was time to leave, we were handed the said keys and sent on a wild goose chase to search for our car, which, we were explicitly told, could be here, there or over there. Awful. Overall staff was courteous. Food was average. Not coming back for sure.

Wonderful experience . The staff especially Vandana was very hospitable. We had a lovely stay

Good location and very friendly staff, rooms were nicely maintained and food is very tasty .

We was in 217 in Sarovar hotel Room was neat and clean Food taste was amazing Specially thanks to ms Vandana such a best gift gave us Bhagwat Geeta Ji

We had a wonderful stay at Nidhivan Sarovar Portico, Vrindavan. The overall hospitality was truly superb and made our visit very comfortable and memorable. Our check-in was smoothly handled by Barnali — it was quick, efficient, and very welcoming. Throughout our stay, Vandana ma’am took exceptional care of us and ensured everything was perfect. Special thanks as well to Shivani and Bandana for their warm support and attentive service. The team here truly goes the extra mile to make guests feel valued. We really enjoyed our stay and would highly recommend this hotel to anyone visiting Vrindavan. Looking forward to visiting again! 🙏✨