Ellerman House

I really liked the familiar feeling and feeling of being home. Fantastic experience!! The staff was absolutely excellent from A-Z Br, Björn o Karolin

The staff were particularly attentive and were determined to make our stay into an experience that was unique to us.

Nothing.

Excellent service & fantastic location and all in all a good experience

Stairs! As it’s in a few levels m, stairs are a constant I believe there is a lift

Food was exceptinoal, the service was so good. Loved it.

Everything from the moment we arrived to the moment we left was spectacular. Our room was amazing and the service was the best I have ever experienced. The views are breathtaking. The amenities from in room to their gin cart was next level. Likely the nicest boutique hotel I have ever or will ever stay in. It has an amazing reputation and still exceeded my expectations.

Nothing. Hotel and service are flawless.

Most beautiful property with the best rt you will Find in South Africa.

Nothing to say, all Fantastic

Great location with a breathtaking view. Homely atmosphere paired with modern facilities. Exceptional customer service by competent and attentive staff. Incredible Spa.

My room didn't have much of a view and I was struggling to get it warm.

Beautiful property with an amazing view of the Bay. Well maintained Exceptional friendly professional service

Besutiful Property. Lovely staff. Great dinning

Fantastic choice and varieties for breakfast and the option of outdoor terrace with wonderful views was greatly appreciated

There is nothing not to like ever y aspect was at the highest level

incredible location, attentive staff and amenities. gorgeous views, awesome pantry

food options for vegans/vegetarians

Brilliant luxurious hotel

The position with the view, friendly staff, fabulous food and a great spa

we liked everything. the amazing, friendly, helpful staff, the spacious comfortable bedroom the large full bathroom, the delicious food and the beautiful view

there was nothing we didn't like

Beautiful views. Incredible staff.

Marvellous food

It’s our second time staying here, and was as wonderful as the first time! We are so in love with Ellerman House overall service and team.

Nothing

It is a fantastic hotel.

The staff are wonderful

Beautiful location, great staff, excellent food

Bursting with amazing art. Lovely view down to the ocean. Staff are warm and welcoming and couldn’t possibly do enough for you. Food is excellent.

Location was a bit out of the way.

From booking to arrival and the time during your stay, Ellerman house staff make everything special and work hard to ensure you not only have a great stay with them, but also enjoy the many attractions around Cape Town. Nothing is too much trouble for them. We will be back, the entire experience is simply world class.

The weather one day was not so good! :( unfortunately Ellerman house can't control that !

Exceptional experience! The hotel looks like a castle, with so much art in it, manager told me they are the biggest private art collectors in Africa. Location is outstanding, interrupted views over the ocean and the amazing Cape Town’s sunset. Staff is wonderful, very helpful and attentive. I had a special request for candles and rose petals in the room on our arrival, and they made it so perfect and special. Wine cellar is so out of the ordinary, they impersonated a wine opener. Bar and restaurant are very good, and breakfast is exceptional! I asked for late check out and they gave it for free until 3pm, and I was very impressed that they even cleaned the room, as if I was going to stay one more night. Probably second best hotel I’ve ever been to (and I travel a lot, to many different countries). I will come back for sure!

Nothing, everything outstanding

A fabulous haven of peace post a long work trip ..

Nothing

The location is fantastic with panoramic ocean views, the team are very professional and the food is excellent

Nothing

Ellerman house is a very special place. The location is spectacular, their art collection the clear result of a lifelong passion, the food is excellent, and the service impeccable without being overbearing or pretentious. I suspect there are few if any better places for sundowners than their terrace.

Everything was perfect.

Amazing Would get more stars if that was an option. The best hotel staff anywhere!!

Everything was exceptional!!! The staff, the location, the excursions and our Room was phenomenal!

The art! It's like staying in an art gallery. The wine cellar is also incredible

The food was good but not amazing

Best hotel in capetown

Amazing, fantastic staff, fantastic location, fantastic food, FANTASTIC

beautiful from start to finish

excellent service, personal

Everything! Amazing service and staff. Just THE perfect place. Thank you everyone for making our stay perfect. Ellerman House really takes care of you.

absolutely nothing.

Everything, this was truly an amazing experience. Best hotel we’ve ever stayed at in terms of property, view, and staff.

Generally great staff attitude . Exceptional art throughout property. Great wine storage facility worth visit. Gin bar nice touch.

Distance from beachfront requires transport. At this price point disappointed with minor details like: Delay in secured front door being unlocked on start of visit not very welcoming. Minor issues like faulty cupboard door requiring maintenance, desk lamp switch dangerous short, poor communication re shuttle to Airport with appropriate vehicle. On several occasions requested suitable vehicle to handle excess luggage but on the day unsuitable vehicle sent and resorted to backup. Probably being fussy but expected exceptional service!