Poetree Thekkady

Room, views and balcony to die for

Bathroom was ok but getting a bit tired. Restaurant was very good but not as high end as other resorts we stayed at on trip

Lot of inaects and noise

Many things

Good spread of breakfast. Very friendly and helpful staff. Christmas eve was so well planned with music, great spread of food and decor

Nothing

Great resort with beautiful views. Cottage rooms are very large.

Room could have used some updating.

We enjoyed the staff and room and facilities. Everything was great.

The breakfast menu and room service menu are limited in scope for Non-Indian folks.

The staff in the property were excellent and was always attentive very friendly. Beautiful view, especially on the 360° terrace. The pool or the view from the pool Infiniti pool was amazing. We appreciated the staff member who took our pictures at the 360 which turned out really great. Hehehehe!(inside joke)!

I wish there was a bit more lighting, specially around nighttime, and around the steps that you’re going through to the room. The gym is not off four star quality. It only had two old treadmill and weights only up to 10 KG. The room key kept getting demagnetized, but they said they’re working on upgrading the key card system.

Personale ,chiamato più volte per sistemare riscaldamento in camera mai venuti,a pranzo vi siamo alzati da tavola dopo oltre un ora per un piatto di verdure alla griglia

Beautiful view and the hotel grounds are amazing. Infinity pool was superb.

The hotel is located in a vast piece of land on a hill top with assets spread across downhill areas giving it a unique setting and a sense of adventure. The facilities can be accessed via frequently available golf-carts. The rooms are spacious with wide balconies and have all the amenities. The staff at reception, restaurants and housekeeping are very polite and helpful. Overall , we liked our stay at Poetree Thekkady very much.

The food quality and items at both dinner and breakfast were not up to the mark and could be improved upon. Also, the drive up to the hotel entrance is via steep uphill roads which can be navigated only by an experienced car driver. Could be risky at times .

Beautiful setting in the hills above Thekkady. Food was good with a large buffet selection plus a live cooking station. The hotel laid on extras like cookery demos, group games and evening walks to the local high point to watch the sun set. Staff were extremely helpful in booking outings. They also responded immediately when a light fixture broke. Overall a very pleasant 2 night stay

Hotel away from the main town one in the hotel can’t go out again

The ambiance the staffs are really good.

While choosing ala carte even though the rates are comparatively high and the portions was small.

The location is good, the property is good too, breakfast not so great, staff are okayish.

Breakfast

The property is amazing… Staff is always on toes to help you with everything… they even conducted some fun games which really amazing, it added value to our stay… food was delicious… chef was always there to keep a check on us…

The location ! Amazing views

The WiFi didn’t work properly even for basic browsing . Glad I didn’t plan to work from there.

Breakfast was excellant with south indian flavor, service was excellant

Location and view was amazing

Food was very bad

The view is excellent

Nil

Must visit place.

Staff and ambiance and views

None

This is my second time here, and will definitely be back for another visit. The cottage view is amazing, rich flora around. Food is exceptional. They have a beautifully curated menu. I must mention the hospitality by the staff. You feel so welcomed and taken care of.

From the moment we reached, warm hospitality of the staff made us feel incredibly welcome. We were immediately captivated by the awesome, panoramic views from the property – a truly breathtaking sight that added magic to our entire stay. The dining experience was also a significant highlight. The food was consistently delicious, and we especially appreciated the impressive variety offered at both their breakfast and dinner buffets. A big thank you to the wonderful staff who made our stay even more special. We are particularly grateful to Mr. Suresh for capturing awesome photographs that will serve as lasting memories of our trip. His talent and friendly demeanor were truly appreciated. We also want to extend our thanks to the restaurant staff, especially Ms. Anuja, for being so incredibly friendly and engaging with our kids. Her warmth and kindness made our dining experiences even more enjoyable for the whole family

Very picturesque location, delectable food and a courteous staff made our stay very comfortable and memorable.

Very good view from the room Excellent resort Good food

Excellent location , well designed property for privacy and holidays

Great location, great food, great staff, amazing facilities and pool with a view. Love this place and will return back again.

For ₹13,000, Poetree Resort is overpriced and not worth it. While the property is quite large, the rooms are small, and the balconies feel dull with no lively elements added. There were no activities for guests, and the so-called “high tea” consisted of just tea and coffee with onion bhujia, served in a cramped 15x12 ft room—no cookies or kid-friendly options. The buffet was disappointing in both taste and variety, for both dinner and breakfast, with absolutely no options for kids. However, the staff was amazing—always helpful and attentive. Overall, I wouldn’t recommend staying at Poetree for this price.

For ₹13,000, Poetree Resort is overpriced and not worth it. While the property is quite large, the rooms are small, and the balconies feel dull with no lively elements added. There were no activities for guests, and the so-called “high tea” consisted of just tea and coffee with onion bhujia, served in a cramped 15x12 ft room—no cookies or kid-friendly options. The buffet was disappointing in both taste and variety, for both dinner and breakfast, with absolutely no options for kids. However, the staff was amazing—always helpful and attentive. Overall, I wouldn’t recommend staying at Poetree for this price.

Everything out there.Should be back soon!

Like each and everything just suggest to work on the balcony door. When closed,it gets autolocked.

Nested in the top of the forest 🌳 Well trained soldiers add for customer service 👍🏼 Special thanks to Shalini at the restaurant 💯

NONE

Disappointing Stay I was extremely disappointed with my recent stay. Upon arrival, we discovered that the heater in our room wasn't working. After multiple calls, a technician came, but unfortunately, the heater still wasn't hot enough to be of any use. We then called housekeeping to clean the room and check the heater. The staff member walked in with dirty shoes, tracking mess throughout the room, and I ended up having to clean it myself. To make matters worse, my son became very ill during our stay. When I called reception to ask for a thermometer to check his temperature, I was shocked to learn that they didn’t have one available. For a hotel of this size, it's unbelievable that they don't even have basic medical supplies or facilities. We checked in late, around 6 PM, and left early the next morning at 9:30 AM, but the overall experience was so bad that we feel our money was not well spent. I would not recommend staying here, as it was far from the quality and service expected from a hotel of this caliber.

Bathrooms need to be renovated, they are in terrible shape. Spa also needs attention.

I would like to praise whole team of poetree, staring from reception tinu, annagah,.. Mr smil Suresh, who really took awesome pictures of all... really friendly and accepting all of us with great smile, also who resturant team... We would like to re visit this resort in upcoming future... and stay 2 or 3 days more ... so can really explore near by places... Thank you Poetree Thekkady team

Everything was fyn...

Location, swimming pool

Delay in check-in process

The property is good, nice location.

I felt it's bit overpriced

Stay was excellent. The rooms were clean , with a nice swimming pool and a garden. The property is at the hill top and the view from there was very good. The restaurant was also very good , had a variety of food for breakfast and for dinner Buffett.We took an ayurvedic spa as well and it was also excellent. I will definitely recommend this place

The road to the poetree is not good

Staff were very polite and friendly, and helped us out at all times needed. Especially mahesh and all the others in the dining space. I wanna name them all for the great work done when we were there.

Excellent hospitality. Personalised care. Well equipped cosy gym, library and brilliant views all-round.

Peaceful location. Good food and friendly staff.

The balcony was smelling. Availing room service was always a challenge.

I had an amazing stay at Poetree! The staff were incredibly friendly and attentive making sure every aspect of my visit was perfect. Their excellent service truly made me feel welcome and cared for esp. Jeet & Dipayan they both were very attentive & caring. Can't wait to return!!

Everything was perfect nothing to change

The infinity pool really was the highlight of the property with incredible views on on side, apart from that, I have to specifically mention how great the food was at the restaurant they had within the property.

Upon arrival as I walked past the pool to my room I had to see an adolescent group play about in the pool in civilian attire even wearing headscarfs which was quite distasteful considering the reputation of the property. The WiFi was very much inconsistent and I had issues with it throughout my stay. The fan had limited function in the sense either it spun minimally or at high speed which I think was some issue with the fan speed regulator. The billing staff made gross errors in my paperwork, wherein they initially charged me something around Rs 35,000 for room rent when it was Rs 29,000 something inclusive of taxes which they later corrected after I reprimanded them. Furthermore, what was really shocking was that while I was going through the food bills I accrued over the 2 days I stayed there, I saw that they charged me Rs 300 for a paneer dish on one day and the next day they charge me Rs 350 which I think is just downright the management just being unprofessional and greedy. I HAVE ATTACHED PROOF OF THEIR INEPTITUDE BELOW IN PICTURES

Great time

Excellent scenery and service. Courteous staff.

Hotel is nice and service was good as well, staff is very helpful.

The roads getting to the property are in pretty bad shape so the ride to the hotel is quite bumpy

View from the room and pool was amazing, would happily come back to stay again. Service was excellent, the staff were very attentive and accommodating of additional requests. The food was very good with a good selection during our stay. Room is good and clean.

Road to and from the hotel was very rocky and is in poor condition.

Everything was really bad except for the view

Blocked drainage,no bellboy,poor service

Property is good

I didn’t like food No breakfast completely for 7k single room

Situated in good location

Staff

Stains in the room and outdated interiors - no proper TV channels

The ambience was good, the food was delicious

The road leading to the resort was bad. You need a 4WD to get to the resort. Booked 4 room. One of the bathroom had a foul smell all the time. Reported to the staff on day 1, unfortunately they didn’t fix it until we left,

Have been here before, love the view especially from room 1201. Food is ok; cant say great

No view for the cottages which are higher priced

Resort environment

Staff could be more accomodating. Response and support was poor Dinner Buffet is very poo

Location 360 view Food Pool with view Cleanliness

Pool is very good with a awesome view but can be improved by making it as warm pool if possible. Food taste good but felt the price is higher compared to the quantity.

Location - calm and serene

Deluxe villas is waste of money. Don’t book as you can hardly see the clouded mountains nor the forest as most of the units are shadowed by trees blocking the view Everything is twice as expensive as regular rates in kumili. Spa is worst. Getting an auto and food delivery from better restaurants is also a challenge. Better to stay near the city if you are planning outside activities with limited time to spend in resort

The service, the ambience,the food and the property

Nothing

Clean hotel .. beautiful landscape..

Room Service is very very worst.. we stayed two nights from the first day itself t.v was not working for the both rooms [ 602, 603] we told reception for more than 11 times. They had a good answer ' we will send sir" but tv screen shows the same.. c the picture

The resort has a great atmosphere. Perfect stay for a honeymoon, where you can enjoy time in the resort comfortably or tour outside the resort. The resort is extremely well maintained and the staff are friendly and always ready to assist.

Nothing