Rennie Garden
Rennie Garden, Southwark, London, United Kingdom- Park
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Riverside Luxury at Sea Containers London
Riverside Dining and Rooftop Views
Indulge in a culinary experience at the riverside restaurant or sip on cocktails at the rooftop bar while enjoying panoramic views of London.
Designer Rooms with Thames Views
Relax in style in rooms designed by Tom Dixon, featuring bespoke furniture, marble bathrooms, and views of the River Thames for a truly luxurious stay.
Entertainment and Convenience
Catch a movie at the on-site cinema, stay connected with free WiFi, and explore top London attractions just minutes away. Book now for an unforgettable stay at Sea Containers London.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
32 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
59 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
55 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
55 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
59 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
55 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
65 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
59 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
60 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
58 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
58 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
55 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
59 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
River View
In-room amenities
3 Double Beds
600-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
3 Double bed (131-150 cm wide)
Room details
56 m2
City View
In-room amenities
2 Double Beds
344-sq-foot room with river views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 m2
River View
In-room amenities
1 King Bed
1206-sq-foot room with river views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
112 m2
River View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
60 sqm
In-room amenities
1 Queen Bed
635-sq-foot room with river views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
59 m2
River View
In-room amenities
1 Queen Bed
312-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
29 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
River View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
112 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The staff was very friendly and welcoming. They were responsive to my messages. The decor was modern and stylish and colorful. I love the purple chairs in the lobby and the neon light in the corner of our room gave a little pop of color. The bed was comfortable and the bathroom was huge! It has the vibe of a night club, it's very lively. Breakfast was good with a lot of options. The location is nice for walking around, shopping, and The Globe, The London Eye, all with in a half hour stroll.
The view was meh. even though at check in the man said he gave us an upgrade, the view certainly wasn't upgraded. All we saw was a courtyard, but we were only there for 1 night.
Breakfast was good. Location was excellent
Beautiful, different and exciting. Loved the interior and very welcoming staff
I was hoping the Spa area would have been bigger, not just a steambath
Everything food cocktails service
Hotel super avec du personnel hyper sympathique et très disponible. Top qualité. Chambres spacieuses et emplacement exceptionnel.
Sèche-cheveux impossible à brancher dans la SDB.
Excellent hotel with wonderful river views. Staff were very friendly and accommodating, beautiful rooftop bar.
Nothing
KONUM
RESEPSIYONDAKI GOREVLILERIN Davranışları
The staff here were all incredibly welcoming and made it so relaxing and comfortable. From the moment we arrived, Aris helped us get settled in and took care of everything we needed during our stay.
Very attentive and helpful staff, good gym, comfortable rooms and spacious bathroom.
Long queue for breakfast on some days. Cocktail bar was closed for private events each night.
Lovely Hotel & Great Location
Location. Breakfast. Bar. Wonderfully comfortable bed.
Spa. It’s really just treatments. There is ok not a steam room for general use.
The place was beautiful with such a relaxed cool vibe. The staff were extremely attentive and lovely. The room was spacious and modern, very clean and well appointed. The breakfast was delicious and varied. The food at Gordon Ramsay restaurant was exceptional. We particularly enjoyed the board in the lobby with all the quotes on - the quote changed regularly and we always looked forward to what it would say when we passed! I genuinely can't fault anything about this hotel. We adored it and had a wonderful stay!
We did wish there was a hot tub/pool at the spa, just a steam room and treatments available.
Fabulous hotel and staff
Can’t believe i cant vape on the outside terrace
Location was fantastic near to all bars & restaurants
Nothing
Central location ; very clean and well appointed
A little mean not to have complementary biscuits/ chocolates available alongside tea and coffee
Graet location on the river. We booked a larger room so it was spacious.
The staff was indifferent and unmotivated. Most of the hotel's leisure areas were closed for private events, and we felt like we were in the way. The pillows didn't smell good (though the linens themselves were clean). A 5-star hotel that doesn't even provide water in the room—there’s just a water dispenser in the hallway, like in an American motel. We booked a big room with patio.The patio was neglected, ugly, and wedged between office buildings. Overall: a disappointment.
Great rooms and great facilities overall. Breakfast also great
Being asked for a tip on check out after paying £500 for one night. That’s new on me! For what? I’d tip the waiters, I’d tip the room service, but tip the reception desk for the overall stay?
Staff, design, thoughtful touches.
Nothing
Limpa e aconchegante
Localização
We have stayed here now a couple of times. Everytime we stay here we love it more. So clean, lots of space in the rooms and around the hotel. Very friendly staff!
Room and bathroom were spacious with a nice chair for reading and resting. The room had good soundproofing and was great for sleeping. Sheets and pillows were very comfortable! Walking distance to many nice restaurants and transportation options. The hotel is nicely scented. The big plus was the water dispenser by the elevators that included sparking and still option!
The price of drinks at the hotel bar.
Die Lage ist sehr gut, an der Themse, zu Fuss können viele Sehenswürdigkeiten erreicht werden! Subway in der Nähe, Personal sehr zuvorkommend. Kaffeemaschine, Wasserkocher und Trinkwasser auf dem Zimmer. 2 Bar's im Haus.
Die Speisen, sowohl im Restaurant als auch in der Bar waren sehr gut. Leider gibt es keine Speisenangebote für Vegetarier/Veganer.
Piękny widok na Tamizę
wszystko ok
Sehr freundliche Bedienung.
Es war ziemlich teuer.
comfort of the bed and pillows
lighting in bathroom for women was poor
Nice and clean room
We made a last minute booking but apparently when we arrived at check in, it took forever for us to get our room card due to the booking marked as a ‘no-show’. We requested a late check in at 1pm which was approved but we had house keeping come into our room three times which affected our sleep.
Centrally located close to Waterloo Station
The rooms are dark and staff is not generous with amenities
Pulizia eccellente, staff accogliente e super disponibile.
Non ho apprezzato le vasche anni 80 nelle stanze e non ho gradito la gestione sulla colazione “incluse”. Pancake, waffle, erano tutti extra da pagare a parte. Diciamo non da 5 stelle.
Rooftop bar, on the river, breakfast, cocktail bar, decor and breakfast
Sparkling water dispenser
Pillows were too soft
The location of the hotel is amazing. Walking alongside Thames is so romantic. Super friendly staff and very good breakfast. Very nice facilities
I really liked how clean the rooms were, and especially enjoyed the bathtubs. The fizzy water fountain was also a nice touch. We booked connecting rooms, which was really convenient and something that was difficult to find at other hotels. My wife and I also really enjoyed hanging out at the upper-floor bar. Having a DJ and dance music created a fun atmosphere, and they had good drinks and some nice snacks as well. The location was amazing—very central and convenient, making it easy to get out, explore, and do things around the city.
The check-in took a little longer than expected. We waited around 5–6 minutes after arriving as there was only one person at the front desk helping guests. The breakfast was also just basic and nothing special. I had stayed at the nearby Novotel and Waldorf, and I found the breakfast there to be much better.
Good vibes staff very helpful And obliging
N/a
Location, our room, helpful staff, great room service, and especially Lameesh the genial giant from South Africa....
Lack of comfortable lounge space and facilities....
accoglienza e check-in perfetto e veloce. camere confortevoli e silenziose
colazione buona ma migliorabile nelle proposte sia dolci e sia salate.
Lovely location on the river and very close to heart of the Southbank. Great breakfast.
Fantastic hotel, it has a very cool vibe and is in a great location only a 10 minute walk from Waterloo and right on the riverside. The staff were amazing, customer service was excellent. The room was so comfortable, the bed was huge with super soft sheets and the marble bathroom was gorgeous with lovely products to use and a big, powerful shower. We will definitely be back!
Nothing :)
Staff very good, clean hotel and room, comfy bed. Chef didn’t hesitate over fried eggs for my wife and myself definitely being spoilt, thank you!!
Corridors a little dark, new restaurant for breakfast staff did very well for first use, on paper it probably looks fine but in practice needs refining, not enough room to pass people at some points, first days really could have done with some more team members working, those that were there working way too hard to keep it moving. But well done to them all.
Good location for London South Bank (Waterloo Station and Tate Modern). Funky nautical design in public areas. Nice spacious modern room, comfortable bed and quiet location. Good (but not great) breakfast in the new Gordon Ramsey Restaurant.
It wasn't cheap but probably good value for the location. The view from our room was of an internal courtyard.
Perfect location
We only booked on the morning of our visit and this hotel completely exceeded our expectations. Friendly staff, amazing location and beautiful decor -definitely will return.
Nothing
This hotel is amazing, it's stylish, comfortable and welcoming. All the staff without exception were excellent, friendly, knowledgeable and helpful. Our room was perfect with an amazing view of the Thames and St Pauls. The 12th floor bar is worth a visit, great cocktails and stunning views. Location wise it's hard to beat with easy walking to many of the sights of London.
It's a shame the restaurant was shut when we stayed, it was one of the reasons we booked Sea Containers in the first place as we'd eaten there before but understand that refurbishments have to take place sometime and we'll be back to try the new Gordon Ramsey restaurant!
Friendly staff
Zentral gelegen, optimal
Die aircondition in dem Zimmer ist nicht fein genug regulierbar.
Grosses Zimmer
Frühstück im kalten Keller
Loved the decor and the new Gordon Ramsey restaurant
Thought the prices of the mini bar were outrageous. 5 x the normal Price.
View from room was stunning & we used the roof top bar the evening before
THe usual breakfast room was underoging refurbishment so everyone ate in the basement but we understood & didnt' spoil our stay. Loook forward to staying again
Location, roof bar, pillows
Nothing
Everything
Отличное расположение, стильный дизайн, прекрасные завтраки!
Все
Einfach alles Top. Zimmer schön gross und sauber. Das Personal immer sehr freundlich und zuvorkommend. Wir kommen gerne wieder. Vielen Dank für den tollen Aufenthalt!
Location
The sheets smelled of urine. I’m sure it wasn’t urine but something that resembled it.
Locatie naast de Thames met zicht op Saint Paul’s Cathedral is geweldig!
Niks
The atmosphere at this hotel is truly extraordinary — fresh, youthful and sophisticated, while at the same time incredibly vibrant and full of life. The food is absolutely incredible, and the staff truly made our experience exceptional from beginning to end. Our suite, with its two balconies overlooking the River Thames, was simply breathtaking. The view was so close and immersive that it almost felt as though we were right on the river. Waking up to magnificent views of St Paul’s Cathedral and the iconic London skyline was simply magical, especially in the evening when the city lit up.
Everything was perfect
Odlična lokacija,ljubazno osoblje,dobar doručak
Pogled iz sobe nije baš ono što smo očekivali za taj novac,tepisi nisu bili najčišći.
The hotel is located in a peaceful area and offers beautiful views of the River Thames. It is an excellent choice for guests who appreciate calm surroundings, relaxing walks and scenic river views. The staff were excellent, welcoming and very attentive. They genuinely cared about our comfort and made every effort to fulfil our requests.
The breakfast selection was rather limited and could benefit from more variety.
3rd time staying here. Great location by the river and lovely holiday vibe on the Southbank. Extremely clean , quiet rooms, great atmosphere in hotel and comfortable bed and room. The staff are outstanding, special shout out to Natalie on the desk and Christian in the Lyaness who went the extra mile.
Difficult to find anything, luggage rack would be beneficial.
Breakfast was very good but as someone who is on a keto diet would have liked some berries and Greek yogurt - Loved the view from the top bar Excellent- would highly recommend
I felt the lighting was a bit dark in the hallway and didn’t see any labels at the water station
Excellent - Shame the restaurant was closed for work.
Location, general deco and facilities
Beds are a little small and the pillows just disappear under the weight
Everything was top quality and location amazing
The breakfast was not up to the standard a hotel like this should have with selection and service
Top Lage. Zimmer groß, mit schöner Aussicht.
Lovely spacious room
Lightings was not very bright in the room
Tiene excelente ubicación, el acceso es agradable, buen bufete por la mañana, las camas son cómodas y limpias.
El tamaño de la habitación.
the ext. restURANT PATIO
BKF seemed Expensive and a continetal was same price.
Staff was incredibly friendly and helpful. We arrived several hours before check-in and they managed to get us our two adjoining rooms within 45 mins. The view of the river and London City from our room was beautiful and unexpected. The room itself was comfortable, clean and beautifully decorated. The shower was great and the bath amenities delightful. Our teen boys appreciated having their own room with their own beds, which adjoined to ours. The location of this hotel was maybe the best part, as we were able to walk anywhere in London from this location. Plus its proximity to Waterloo and Blackfriars made it easy to catch the underground or a train.
We ate one morning at the breakfast buffet, which seemed very overpriced for what it offered, although the food was good. There was really not much to not like.
La la calidad de las instalaciones, la limpieza, la amplitud de las habitaciones, la comodidad de las camas, la amabilidad del personal y la flexibilidad a los requerimientos. La ducha también son maravillosos. Estaba muy bien ubicado para visitar la ciudad de Londres repetiría.
Algo único a lo que le podría pega es que al no ser una habitación con vistas al río, es bastante oscura, necesitando un artificial incluso durante el día. Por lo demás muy contenta.
Location is great always good to stay there!
Two light bulbs out in the bathroom not helpful!
Most comfortable beds always love staying here such friendly staff and immaculate rooms
Excellent location. Stunning hotel. Very generous room size for London
Loved everything
The saxophone Shop round the corner!
Missing WC brush
Great staff, super helpful and nice!
It was the second time we stayed there and we don’t think it is worth the price. Also, second time the sauna is not working
The view of the city, rivers and clean rooms. Staff were friendly, professional and helpful. Lamesh made our stay wonderful with his smiles always.
Location was great. Staff were so helpful and friendly.
We would have liked a view of the river but really we only slept in the room so it didn’t matter that much. We were given a window seat at breakfast so that made up for it.
Colazione posizione struttura . Tutto perfetto
Convenient location for our weekend plans, very comfortable bed and great walk-in shower. Also fabulous views of the Thames
Breakfast was a little chaotic, couldn’t find plates or cutlery on both days. Food was lovely but needs better organisation/management
Location. All staff very helpful. Breakfasts were great. Enjoyed the cocktail bar.
Tudo excepcional, como se espera de um verdadeiro 5 estrelas
The hotel is located by the river and the views from the bedroom were amazing.
The rooftop does not work on Sundays which I found a bit peculiar as it’s a busy day. For a 5⭐️ a swimming pool is expected.
Nothing
Everything
Posizione molto comoda, personale disponibile, colazione ione e bar-ristorante roof-top.
Struttura leggermente consunta.
Die Lage, das Ambiente und ganz besonders das Personal und zwar durch alle Geschäftsbereiche
-
Everything
nothing
I got given a upgrade was a disabled upgrade but happy to receive never the Less
Didn’t refund me back the holding fee of 100 pounds for some reason and I’m Not happy about it! It’s not in my account and they said it goes straight back in.
Didn’t refund me back the holding fee of 100 pounds for some reason and I’m Not happy about it! It’s not in my account and they said it goes straight back in. So instead it cost me £342.00 not £242! Not on at all
The location of the hotel was excellent right at Southbank and the property itself is stylish, modern, clean and luxuriously comfortable. I've stayed here three times now and will always stay here when in London.
A minor inconvenience was that the modern design of the shower only has a half glass pane which requires some maneuvering to ensure the entire bathroom doesn't get wet when in use.
Location was brilliant but the outstanding part of the hotel is the staff, every single person was wonderful!!
Wir hatten eine Suite mit Balkon und es war außergewöhnlich!!! Diese Zimmer im 3., 4. u. 5. Stock des Hotels haben einen stattlichen Preis, sind es aber wert: grandioser Ausblick, unheimlich viel Platz, sehr sauber, 2 Balkone, 2 WCs, 2 TV, sehr geschmackvoll eingerichtet, unlimitiert kaltes Wasser in einem Spender am Gang und ein eigenes Suite-Team… der Service des Suite-Team war ab Ankunft perfekt und sie haben versucht, all unsere Wünsche innerhalb von Minuten zu lösen… Kontakt nach dem einchecken per WhatsApp was die Kommunikation unheimlich erleichtert hat, insbesondere beim buchen von Eintrittskarten oder touren über das Hotel… wir hatten quasi ständig die Möglichkeit, dem Team Fragen zu stellen und Wünsche zu äußern. Bequem dann alles auf die Zimmerrechnung. Das hotel selbst ist in optimaler Lage (7 Gehminuten von Waterloo Station, unmittelbar an der Promenade wo sich immer was tut), hat ein tolles Restaurant/Frühstücksbereich mit Terrasse und eine sensationelle Rooftop Bar mit Blick in den Sonnenuntergang! Und wer mal nicht unter Leuten essen möchte, dem sei der Room Service empfohlen: sehr flott und das Essen ist wunderbar !
Absolut nichts!
The location and the ambience - and most importantly the team who work in the hotel - they were attentive and proud of the hotel
Nothing
La posizione ottima, buona colazione e buon cibo Staff disponibile e gentile
Nel complesso il soggiorno è stato piacevole, ma ci sono alcuni aspetti che, a mio avviso, potrebbero essere migliorati per rendere l’esperienza degli ospiti ancora più completa. La moquette della camera non era perfettamente pulita e, soprattutto, ho trovato carente la presenza di informazioni pratiche all’interno della stanza. Non erano disponibili istruzioni chiare su come utilizzare al meglio il televisore, il sistema di illuminazione o la cassaforte, né indicazioni facilmente consultabili sugli orari della colazione e sugli altri servizi offerti dall’hotel. È un peccato, perché la struttura dispone di servizi interessanti che rischiano di passare inosservati. Per esempio, ho scoperto solo piuttosto tardi che al piano -1 è presente anche un cinema. La programmazione era indicata su un cartello collocato su una colonna vicino al corridoio che conduce al ristorante, in una posizione che personalmente ho trovato poco visibile. Sarebbe molto utile trovare in camera un piccolo flyer, una brochure oppure un QR code con tutte le informazioni essenziali: orari, ristoranti e bar, cinema e relativa programmazione, spa e altri servizi disponibili, oltre a semplici istruzioni per le dotazioni della camera. Sono piccoli accorgimenti, ma farebbero una grande differenza, soprattutto in una struttura di questo livello, permettendo agli ospiti di conoscere e sfruttare pienamente tutto ciò che l’hotel offre.
Superb location, balcony suites were just amazing, the view of the Thames and over to the North Bank and St Paul’s was a huge distraction. Staff so kind and attentive.
Nothing
Location is excellent. Staff were fantastic and hotel is modern, clean and comfortable
Not the cheapest but not the most expensive either!
We’ll maintained
Nothing
Die Lage ist super direkt an der Themse. Die Erreichbarkeit ist gut und das Personal wirklich freundlich. Die Zimmer sind sauber und funktional ausgestattet. Wir werden sicher wieder kommen.
Öffenbare Fenster wären schön gewesen, aber die Klimaanlage war gut platziert und gut einzustellen. Die Service Charge am Ende (% vom Zimmerpreis) hatte ich nicht erwartet und wurde nicht genau erklärt, das finde ich schade.
Cleanliness and Staff members
I thought the staff was wonderful I enjoyed the cold water on my floor and the little flicker thing that gave me a new saying everyday or every few minutes if you waited.
I know it's a cultural thing but I did want ice available but our phone didn't work in our room luckily our friends did so it wasn't a problem.
Second time going to this hotel, find it a perfect location and a lovely spot in London.
Nothing
Il personale molto cortese e l’ottima pulizia
Size of room, steam room, fitness center, bars
the restaurant was really bad, rooms a bit dated
Location and vibe
Attitude of staff at breakfast has significantly deteriorated. Now not so warm and responsive.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.1/10Rooms were clean and comfortable.
Service
10/10Staff was lovely and provided outstanding client experience.
Location
10/10Excellent location close to transport and attractions.
Room Quality
8.6/10Rooms were clean and comfortable, with some small issues.
Amenities
9.1/10Great amenities including lounge bar and complimentary water.
Value for Money
8.6/10Reasonable prices considering the location, with minor inconveniences.
Food and Beverage
8.6/10Limited experience with food, though breakfast charges applied.
Overall Experience
9.6/10Overall an amazing stay with minor complaints.