Hilton Garden Inn Long Island City vs Similar Hotels

Several guests found rooms to be cramped, especially for larger groups, indicating a need for more spacious accommodations.

Guests generally found rooms cozy and comfortable, with some noting the size as small.

Rooms are generally clean, comfortable and in some cases spacious for NYC; several guests noted small rooms, occasional noise from the highway (mitigated by double glazing) and isolated odor issues, so room quality is good but mixed.

Rooms were generally comfortable, although some had maintenance issues.

The cleanliness of the room was not thoroughly executed as some guests reported issues, suggesting a need for improvement.

Some reviews mentioned issues with cleanliness, highlighting dirty bed sheets and stains.

Multiple guests report very clean rooms and daily housekeeping, though a few isolated issues were mentioned (bathroom smell, one towel with bad odor), so overall cleanliness is strong but not perfect.

Reviews indicate issues with room cleanliness and maintenance.

The location is very convenient, with easy access to public transportation and nearby attractions, making it a strong point.

Many reviews emphasized the excellent location, close to transport and attractions.

Consistently praised for central, convenient location with easy access to multiple subway stations, LIRR, nearby Target and transit to major attractions — a major positive for most guests.

Consistently praised for being near attractions and public transport.

Most guests mentioned the service positively, highlighting the helpfulness and friendliness of the staff.

Numerous reviews praised the helpful and friendly staff, indicating a high level of service.

Staff repeatedly described as friendly, helpful and going above and beyond; a small number of frontline service issues noted (one rude receptionist), but overall service is a clear strength.

Staff is frequently described as friendly and accommodating.

Guests enjoyed the food options; breakfast and drinks received positive mentions.

The restaurant's limited offerings were noted as a downside.

Breakfast is included and frequently praised for quality and variety, though a few guests found it simple or requested additional options (hot cereal); overall F&B is a positive feature.

Breakfast options had some limitations and timing issues.

Amenities are generally satisfactory but noted issues such as the elevator being out of service and room cleanliness.

Amenities were generally appreciated, but some comments pointed to limited offerings in the restaurant.

Basic useful amenities present (on-site parking, proximity to stores) but some guests noted missing in-room items (no microwave, no complimentary bottled water, bar soap instead of liquid), limiting the amenities score.

Good amenities mentioned, with some requests for improvements.

The hotel is perceived as somewhat expensive given the issues with cleanliness and room size.

Value for money was mentioned positively, though one review pointed out issues with breakfast misinformation.

Perceived as somewhat expensive (typical NYC pricing) by several guests despite included breakfast and solid service; value is acceptable but seen as pricey by many.

Considered decent value for the location and offerings.