A25 Signature Hotel - 684 Minh Khai

Không gian sang trọng, đầy đủ tiện nghi, có muối tắm rất thư giãn, ăn sáng rất ngon.

Không

Thái độ phục vụ của nhân viên tuyệt vời, đồ ăn sáng ngon

Reception and staff a very friendly

Breakfast many choices

Vị trí khá thuận tiện, dễ di chuyển vào trung tâm. Nhân viên hỗ trợ nhiệt tình, làm thủ tục nhanh. Phòng nhìn chung sạch sẽ, đủ đồ dùng cơ bản

Good location

Nothing much

Bol to vynikajúci hotel po všetkých stránkach. Všetky služby poskytované hotelom boli na najvyššej úrovni. Neuveritelne príjemný personál vyhovel akýmkoľvek potrebám , o ktoré sme požiadali.

Upratovačka mi vyhodila moju zubnú kefku a každý deň mi dávala novú hotelovú :-)

dịch vụ xuất sắc, cơ sở vật chất tốt. bữa sáng ngon miệng. Sẽ ghé lại

không có gì

Great!

Central location

Heavy trafic around the arza

Tiện nghi, đầy đủ, vị trí thuận lợi, nhân viên nhiệt tình

Không

They were very helpful and the breakfast was great!!

Breakfast is not bad. Quite a variety of food.

Location

Property is very clean with great staff!

N/A

Kind staff

Nothing really

Nhân viên chuyên nghiệp dịch vụ thì không phải bàn

Everything, especially the staff hospitality spirit. I feel welcomed throughout my stay. Buffet breakfast is excellent.

Nothing

My stay at A25 Hotel exceeded my expectations. The room was spotless, cozy, and nicely furnished. The staff were incredibly warm, attentive, and always ready to assist. The hotel’s location is convenient, close to restaurants and local attractions. A wonderful place to stay — I will definitely return.

Ms Nguyen Thanh Huyen war sehr nett und hilfsbereit!

Nous avons été très bien accueillis par Hélène qui parle parfaitement le français. L'hôtel était très agréable. Nous avons bien profité du sauna, de piscine et d'un petit déjeuner bien varié et gourmand. Bravo.

Rooms were nice and big. Bed comfortable. Breakfast wasn’t too bad.

Staff weren’t really accomodating. When checking in, no urgency. Not very inviting like other staff from hotels we’ve stayed at here in Hanoi. Also there was maintenance work being down with footpath so it was hard to walk around with rubbles of concrete everywhere.

The pool was good. Had it to ourselves.

Reception staff need more customer service training. They weren't very friendly or helpful when we first attended.

The room was clean and large

The location The pool was closed permanently. Hard to find and park. Not within walking to any shopping.

room is clean and food is great

there was a water leak at the window because it was raining

The most comfortable bed I have slept on in years! I wanted to take it home.

Street flooding has n wet season is a problem

I had a pleasant stay at A25 Luxury Hotel. The location is convenient, situated in a vibrant area with easy access to restaurants, cafes, and shopping centers. The room was clean, comfortable, and well-equipped with all the essentials. The front desk staff were friendly and helpful, always ready to assist with a smile. Overall, it's a good option for both business and leisure travelers looking for a comfortable stay in Hanoi.

I had a very pleasant stay at A25 Luxury Hotel. The location is excellent, set in a lively area with convenient access to restaurants, cafes, and shopping centers. The room was clean, comfortable, and well-equipped with everything I needed. The front desk staff were friendly, attentive, and always ready to assist with a smile. Overall, it’s a great choice for both business and leisure travelers seeking a comfortable and convenient stay in Hanoi.

Khách sạn có chổ đậu xe rất thoải mái. Nhân viên thì nhiệt tình thân thiện giúp đỡ tôi rất nhiều. Một khách sạn 4 sao đáng trải nghiệm

Không có

Đáng tiền, gần trung tâm và dịch vụ ân cần.

Nice place, will comeback next time.

No

Breakfast was elaborate ...lot of variety! Service staff were efficient. View was magnificent

No room service after 10PM. The front desk help ordering from outside ....not the ideal situation to be in. Since the hotel bills for outside meals consumed by the resident guest, it therefore takes responsibility for hygiene etc. Weighing scale must be placed at the lobby for house guests to weigh the luggage at the time of check-out before connecting flight outside of Hanoi. This is quite normal now.

Phòng sạch đẹp, thoáng mát Nhân viên thân thiện và nhiệt tình

Chuyến đi công tác đáng nhớ tại A25. Sẽ quay lại đây vào những chuyến công tác sau

Perfect !!!

Nothing

Reasonable hotel in Hanoi

Khách sạn gần Cầu Vĩnh Tuy, có ăn sáng buffet, giá khá phải chăng. Lần sau mình sẽ quay lại, vì rất gần Timescity nơi mình công tác trong quá trình ở Hà Nội

So luxurious and wonderful

Great service, very clean, lovely huge bed.

Poor breakfast - hot food was cold

The staff, especially front desk and concierge

Location and staff were very nice. It’s clean. I loved that the sauna was not at an extra charge but the indoor pool was freezing. As in probably 10°, as close as you can get to an ice pool.

I was put in a non smoking room and the whole time I could smell smoke. I believe it was coming through the bathroom vents. As I’m not a smoker, it’s not very good. I have shower baths. Thought it would be modern enough to have a glass screen instead of an old shower curtain

Kindly lobby staffs & funny door men

If you don’t like Chinese people & Indian people, You should be don’t stay this hotel.

.

The location is good for me as it is close to the hospital where my husband is having treatment.

I would have liked a little more information about what I needed to help me find my way around, as I have never been to Vietnam before and found it a little overwhelming.

Staff were very friendly and efficient

Breakfast could be better

Exceptional

Splendid

inside was well kept; front door, security, and front desk services were friendly and helpful; housekeeping services were prompt and efficient

it did not have a convenience store nearby, nor a sundry (which I am accustomed to); it was a fair walk to get to the more “touristy” locations - needed to use ride share services often

Pros: Superb room size. Good food. This hotel serves one of the best Salted coffee in Hanoi i have tasted so far. Its location is very near Times City for its parks and mall; it is also near good restos like Maison Sen and Porjai. Cons: our room at rhe 15th floor and even the hallways smelled like cigarette smoke, although claimed to be a non-smokiing place. Hotel breakfast foods had a very few variation everyday.

Excellent buffet breakfast!

Location, very down market!

Nothing

We asked for all 3 rooms to be on the same floor so my parents, my children and my husband and I could be close and when we checked in you separated us all on different floors. The rooms we were allocated smelt very heavily of cigarette smoke and we asked to move. Then you found us all three rooms on the same floor no problem, but you did not do that when we first asked and checked in. My room had a very lumpy mattress and the bathtub was leaking The staff where not friendly, did not engage with us, were not helpful in any way. The breakfast variety was poor and the food was cold! If you are offering breakfast from 6am to 10am the food needs to be topped up and hot throughout that whole time. We arrived for breakfast at 9am and everything was cold. The indoor swimming pool was not heated and this was not made clear at all in the description. A "luxury" hotel should have a heated indoor swimming pool. On the last night my daughter and I were very sick. We both vomited. I called room service and asked for cleaning products so we can clean it up ourselves instead of asking you to do it. The night staff were not happy, no body came for ages, because he could not understand English he did not bring the right cleaning materials. So while i was sick, I had to use my OWN towel to clean the vomit. I called again asking for more toilet rolls. We used ours up because we had diarrhea but nobody ever came! Our normal checkout time on Saturday was normal but we were leaving early to get our flight home. You collected our bags at 7am, our airport transfer was booked for 7:45am but at 7:30am, Reception called me and told me to leave the room or we would charge us an extra day! It was not even check-out time. Then we came down at 7:30 to wait for our airport transfer for our international flight back and instead of 7:45 it never came. We received excuses saying it was on its way, then it was late because of traffic, then our 16 seater bus could not come because it...

Indoor pool was freezing.

I selected room with a window. No window! Breakfast was poor. Awful location.

The total experience was amazing Beautiful Hotel Phenomenal Staff The best of the best

The location was great for my travel needs. The breakfast buffet choices were great. Overall good experience.

Carpets should really be removed from the rooms since it can get dusty and funky smelling. I had a few awkward interactions with reception when I call to enquire or reserve something and the staff does not speak English, they would just hangup on you!

The lobby is gorgeous, the room was nice and was always clean. The bathroom was lovely with free toiletries and always hot water. We loved the option of the bath too. They also cleaned every day. There is a big display for breakfast and never ran out of the options.

We chose this as a nice hotel for Christmas being away from home out of our budget but it is not luxury and we were disappointed. The rooms and style are very outdated. For a 4 star 'luxury' hotel I would expect at least one member at reception to speak English, it was very difficult for questions quite frequently. Breakfast doesn't really cater for a western breakfast. It's a good bit from old town, not walkable. There's a mall near and very few restaurants. It's very overpriced for what you get.

Range was good - There was a lot of choice and well laid out

The bathroom bathtub was leaking and flooding the bathroom floor every time we took a shower. We advised the reception about the issue, but nothing was done. This presents a hazard as the person can slip and fall with the amount of water on the floor. There was a nail in my fried rice on the first night of our stay at the hotel. I happened to see it by chance and reported it to the waitress on duty at the time and the dinner was replaced. The carpet in the room was very worn and dull and looked like it was never shampooed and cleaned properly as there were stains on the carpet when we arrived. At 10pm every night there was banging from the floor above our room which went on for 10 to 15 mins and made falling asleep very difficult.

いつも利用しているがとても良いと思う

The room was clean. Breakfast was also good.

A great hotel, excellent staff, very clean, neat pool. A breakfast buffet with too many delicious choices.Would definitely stay again.

Staff was very helpful and kind. Cleanliness was nicely maintained. Services offered very upto the mark

NA