The Davenport Tower, Autograph Collection

Gorgeous property, the pool was a big hit, beds on the comfortable side. Our bathroom was broken, but they sent the nicest maintenance man up to fix it right away. Front desk was helpful.

Not enough towels, extra fee’s and parking wasn’t expected.

The location was great, everything was clean and staff was friendly.

My bathroom toilet did not flush the duration of my stay. I informed the front desk and was told they’d work on it but they never did. There was a loud noise coming from the toilet that was easily heard when approaching the room as well. I ended up having to use the bathroom in the lobby which is not ideal for the hopes of being in the comfort of the room after paying. I only stayed a night but had this been a multi day stay i definitely would’ve been frustrated. It was still a good stay but I don’t think I’d book again.

Comfortable beds and vending machine in basement with anything you could possibly want.

Is that a taxidermy tiger in the lobby?

The property was very clean and the employees very nice.

The room we were assigned was next to the elevators and extremely loud all night long. I made the front desk aware in the morning and they were very apologetic. Yet, I had paid for a quiet hotel room and had that expectation. They did not meet that expectation and did not offer adequate compensation. It was a very disappointing stay in that aspect.

Pool was out of towels. Key card wasn't programmed and I had to return to the front desk.

Spa at Historic was the best ever

The bar and staff were wonderful.

nothing, perfect

Rooms are very comfortable and clean. Lobby is very nice, luxurious feel. Waitstaff professional and friendly. Housekeeping friendly.

Front desk staff dismissive/almost rude. Parking garage validation info. from front desk staff inaccurate. Had to come back to lobby from parking garage for additional assistance. Body wash empty/never filled (asked housekeeping) and body lotion 3/4 used and smelled weird for L’Occitane (higher end body care product) Shampoo 1/3 full. I was surprised by exterior of building. Boxwood landscaping grown out, no upkeep. Planters, sides of building, sidewalks incredibly filthy. This was surprising to me considering the upscale reputation of the Davenport hotels. Quick weekly power wash and monthly landscaping would be well worth it to maintain higher end hotel feel.

Lovely hotel, staff exceptionally helpful!

Enjoyed a nice cocktail upon arrival along with a delicious dinner. There was a guitar player that made the entire experience very relaxing.

Decor is beautiful. Shower is the best.

Only being able to use elevator

The restaurant and staff. Location is near several good restaurants and a short walk to the mall.

The location is great

Every staff personnel that I spoke to was rude.

Nice rooms. Central location.

Late checkout fee of $25!!! Self park for $28!!! There are 2 Davenport Hotels across the street from each other. Valets should double check before they take your car.

Gorgeous hotel. Very clean Extremely friendly employees.

The beds, the breakfast, the amenities!

NA

Room large and very clean. Hotel looked like it had been recently refreshed.

I didn't like that they charge the hotel guests the same price to park in the hotel garage as anyone who drives in for the day. Seems to me there should be some discount since you are paying for a room and buying other services such as food in the hotel.

The coffee shop and food

Room service was timely and the food was delicious. The location was very walkable to all the downtown attractions and restaurants. The beds are amazing

I was not displeased with anything

I liked the central location of this hotel. It’s elegant, with reasonably large rooms and L’Occitane products. The portion size and quality of the breakfast in the Safari room was very acceptable. Our Saturday server was exceptional - she knew we were in a hurry and gave us fresh coffee in to go cups. I also appreciated the garage was available till 6p on checkout day.

The breakfast service at the Safari room was quite slow. Actually, very slow. It took about 45 minutes to get our food, leaving 15 minutes to eat before we had to leave. Also, the hotel initially denied breakfast was included, even though my booking.com reservation said it was. After I showed the confirmation email, the staff blamed communication with booking.com and said the info had not been transmitted. Lastly, $28 per day for parking seems high for Spokane.

Really like the interior design of the hotel, very elegant and fancy.

Other than the parking was a little tricky to figure out that was about it

Great breakfast at the grand!

2 rude valets at the tower!!!! Filthy sliding glass doors- not valets job I was informed! Valets did not touch our luggage........ rudest employees ever encountered the one did only say half a curse word tho;) disgusted. And our complaint hadn't reached any superior the next day nor did the bar charge for our drinks- not professional:(

Clean, spacious rooms with a nice view of Spokane. We stayed here five years ago and was glad to see it’s just as welcoming as it was. Also enjoyed my massage at the Davenport Hotel spa.

Clean, comfortable

I wanted to take a moment to let you know how amazing our valet was during our stay. Tyler Garvin went over and beyond to make sure our car was well taken care of. His friendly professional manner made it a pleasure to work with him. Thank you, Tyler!

The decor is amazing. Really lux feel. The bar staff were excellent, knowledgeable and helpful. We went over to the other part of the hotel chain across the road, and it was equally impressive.

Quite a lot of unhoused people around the area. We didn't feel super safe walking around later in the day.

This was a lovely place to stay! Clean, well-appointed, and very comfortable. What really set it apart was the staff. Everyone was so friendly, helpful and prompt. Claire at the front desk stood out especially well - she was kind, knowledgeable, professional, and friendly!

Lobby was nice

Could use more snack options

In downtown

Everything was breathtaking when you walk into the hotel, classy and beautiful… we got up to our room which was great till we needed to put food in fridge. It is a mini fridge with no freezer couldn’t fit our dinner boxes in it. On the ground. Hotel needs to invest in better fridge for room. Everything else great!

Nice friendly place

The staff

Just had coffee & pastry at the hotel coffee shop.

Our room location was awful! Our beds were right behind the elevators on the 15th floor. We couldn’t sleep all night because the doors kept opening & closing. This was supposed to be a gift for my husband’s 70th birthday.

Res

Res

I was charged plenty of fees through booking.com. Then I get to the Davenport to just receive MORE fees!!!! Including a “destination” fee!!?! Total crap. Unbelievable. I will not be returning to any of your properties. Then the crap few of “use it or lose it”. UNREAL!!! Not worth the additional $100 fees in all. What a scam!

Bull crap extra fees!!! Have already paid plenty of fees through booking.com. Then to arrive and have another slew of bullshit fees! “Destination” fee??! so you’re charging me to drive myself there and pay over $30 in parking. Then the bullshit fee of “use it or lose it“ which was an additional $50 to only receive 20 of it back! Absolutely absurd, so ridiculous. I will definitely be sharing my extended amount of fees story with everyone I know! I have stated to Davenport every time I go to Spokane and I’ve never been this screwed over. I will never return to your establishment again. Unbelievable I cannot believe anyone would tolerate that! I feel sorry for your staff to have to try to explain those fees!! Absolutely unbelievable

Upgraded property in good location with good onsite facilities

Clock not functioning, frig broken, (froze our food and drinks, urine on floor in WC,, only two bath towels and two wash cloths, delayed response by staff

We had such a wonderful stay! The bed was incredibly comfortable — one of the best night’s sleep I’ve had in a hotel. Room service was hot, fresh, and delicious, which made it so easy to relax and unwind after a long day. But the best part? This hotel is beyond dog friendly. Our pup was welcomed with open arms, and it made traveling with her such a joy. From the cozy accommodations to the thoughtful service, everything was top-notch. Highly recommend this place for both people and their four-legged friends!

Everything was wonderful.

Bed was very comfortable and the shower was very nice

The soap dispenser in both the shower and sink was empty; the safe did not work, the freezer in the refer was so frozen over the door would not shut, the ice machine on the floor was also inoperable, they forgot to service the room the first night and the sheets on the bed appeared to be the wrong size and did not fit.

Pool

Nice room and amenities!

Restaurant food was mediocre and was way way way overpriced!!! I could have went to better fine dining within 5 min for 1/4 of the price.

We loved it! Comfy and peaceful. Had a drink and dessert in the bar and it was amazing!

We loved everything.

Pool was nice

Bed was very soft.

Location & Food

Great location and service is top notch.

We had temperature issues but they were on it.

Convenient location. Always comfortable rooms.

Fantastic stay as always!

Location is great downtown

Nothing

Friendly

Elevators were kinda dirty, and the one in the parking garage was gross too

We love the location, the staff and the comfortable beds!

The rooms really need some updating! We’ve stayed here many times over the years and it just needs some updating!

Meals and drinks were excellent. Valet parking attendant very helpful. Courteous and friendly front desk staff.

Vending machine was not working. Indirect light out above one bed. Remote control didn't work. Took a bit since maintenance didn't have batteries onsite. No housekeeping service. One recumbent bike in the fitness center didn't work.

Everything

Nothing

Room was immaculate and the staff were amazing. Located in downtown Spokane so lots of options for restaurants though the restaurant in the hotel is very good. This will be our choice for future stays in Spokane.

First I would like to note that all of the staff we dealt with at the hotel were perfectly friendly and helpful. This is not a reflection on them, rather it is a reflection on the management and pricing of this hotel. I DO NOT recommend the Davenport Tower if you are interested in getting a good value for the very large amount of money you have to spend. I spent nearly $800 for a 3-night stay and felt nickel and dimed at *literally* every turn. I had no other option as I was staying as part of a conference, but I wish I had stayed at a mid-rate corporate hotel chain. I will have to break this into categories: Check in: - We arrived several hours early, and asked if the room happened to be ready. Great news - they said it was ready! They then proceeded to tell us that we could check in early for a $100 fee. This would have been a great opportunity for some positive customer service since *the room was already ready*. Instead they tried to get more money out of us. - There is a mandatory $20 "destination amenity fee" which includes a $10 credit to their in-house dining, but of course $10 doesn't cover anything for two people, so they're really just trying to make you spend more money at their extremely overpriced restaurant and bar. - They add a $50 per night deposit to your total (which is never mentioned in advance), putting me in the uncomfortable position of having to ask why my total looked so high when I put my card down at check-in. Lacking the standard amenities of a budget hotel: - Was there free continental breakfast and coffee in the lobby? Nope. Just their overpriced coffee shop and dining options. - Was there a vending machine so you could get a late-night bag of chips? Of course not. A room labeled "ice and soda" just had an extremely rusty, corroded ice maker. Room quality: - The room was not all carpeted, there was a thin and basic carpet right underneath the bed, and the rest was cold fake wood. - The lighting could not have been more horrible - the "bedside" lighting was two LED lights that point DIRECTLY down into your eyes when you are lying in the bed. Having them on was like being in an interrogation room. - They gave us 5 pillows (for two people) and they were absolutely terrible. 2 were almost decent, and then 3 were basically flattened as soon as you put your head on them. - Shower temperature was wildly erratic - would get cold for no reason, then steaming hot again. - Had to unplug the loudly buzzing mini-fridge in the night to be able to sleep. It sounds like the Davenport company is a major player in Spokane, and it is a real disappointment to have what seems like a local company be so inferior to the service we would have gotten at a mid-level corporate chain hotel like the Holiday Inn. If the stay had not been so expensive, I would not be so upset about it. But from the pictures of the hotel I was excited for a luxurious stay that would make the money feel worth it. It couldn't have been more different.

I recently booked a two-night stay at this Marriott but ended up completing my work a day early and checked out after just one night. At checkout, the front desk staff thanked me and emailed my receipt—without any mention of additional charges. Later, I discovered a $130 fee per room (for two rooms) had been added due to what they considered a “late cancellation.” To be clear, I didn’t cancel—I stayed one night and simply departed early. Marriott’s 48-hour cancellation policy was cited as the reason, but that policy should apply to cancellations, not early departures. When I called to clarify, the front desk reiterated the charge without acknowledging the distinction. This experience has left me questioning whether I’ll stay at a Marriott again. Charging guests for nights they didn’t use—especially without clear communication—is disappointing to say the least!

The elevator banged all night and morning and we didnt sleep much.

Bed was comfortable and the staff was helpful. Large rooms too. Olie (spelling) in the Safari Bar was beyond amazing, she made the stay in the hotel a really pleasant one.

There were cleaning carts everywhere. The elevator would open and there would be a cart blocking the door. Not just on our floor- but throughout the floors. We were on 19 and had to walk around them several times. I am hoping it was just a bad timing on my schedule- but it seemed odd.

Clean room with mirrors everywhere! Staff were friendly while heing helpful. Plenty spaces to work or eat in the lobby area. The safari animal theme was a classy touch.

Cleaning staff needs help. Hotel itself is beautiful

Room was dirty it was a empty box behind the curtains

Gave us a smoke smelling room and our check in was

Beautiful, clean and a warm relaxing feel.

Great staff food is ok lots of homeless close by and place to take dogs is small and not a very safe feeling had one issue with a person but I’m a big guy and he left.

Close to mall and restaurants in the heart of the city.

The rooms are perfect and the common spaces are beautiful

My Travelocity reservation stated it included "breakfast for 2" as part of the reservation. The hotel property said the room included "one $10.00 food credit". (Or, $5.00 each for the 2 of us.) Nothing other than black coffee would be covered with $5,00 a piece. Essentially, there was nothing more included in the reservation other than the room. I also missed that the property had a daily fee which was not included in my reservation. Parking was also needed on top of everythjng. All said, cost-wise, my quoted Travelociy cost was quite below my actual fees paid to the propery. Nice hotel. Clean. Convenient to Riverfront Mall and park