ハーブホール
KawaguchikoHerb Hall, 富士河口湖富士線, Kodachi, Fujikawaguchiko, 401-0392, Japan- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Ryokan Fuji Onsenji Yumedono
Nestled just 500 metres from Lake Kawaguchiko, the Fuji Onsenji Yumedono offers a serene escape with traditional Japanese cuisine, in-room hot springs, and a picturesque garden.
Unwind in Private Hot Springs
Indulge in the luxury of private outdoor hot-spring baths available in well-appointed suites, each equipped with modern amenities like a flat-screen TV and DVD player. Relax in the comfort of a private bathroom with a soothing bathtub.
Culinary Delights and Scenic Views
Immerse yourself in the local culture with Japanese breakfast and multi-course dinners served in the dining area. Explore nearby Nagasaki Park and Oishi Park for breathtaking views of Mount Fuji, just a short taxi ride away.
Entertainment and Relaxation
Take advantage of karaoke facilities nearby or request a rejuvenating massage for an extra touch of pampering during your stay.
Experience tranquility and luxury at Fuji Onsenji Yumedono - book your stay now!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
50 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
4 Futon Mat (Variable Size)
Room details
200 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
4 Futon Mat (Variable Size)
Room details
180 sqm
Mountain View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
6 Futon Mat (Variable Size)
Room details
200 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
50 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), 3 Futon Mat (Variable Size)
Room details
150 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
4 Futon Mat (Variable Size)
Room details
180 sqm
Garden View
In-room amenities
Sleeps
Up to 7 guests
7 adults · 5 children
Beds
7 Futon Mat (Variable Size)
Room details
135 sqm
Garden View
In-room amenities
2 Large Twin Futons
2153-sq-foot individually decorated room with a deck/patio
Layout - Bedroom and tokonoma (alcove)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Yard, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Futon Mat (90-99 cm wide)
Room details
200 m2
In-room amenities
2 Large Twin Futons
1292-sq-foot individually decorated room with a deck/patio
Layout - Bedroom and tokonoma (alcove)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Yard, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Futon Mat (90-99 cm wide)
Room details
120 m2
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Futon Mat (Variable Size)
Room details
120 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Très belle chambre calme avec Onsen privatif très agréable Souper exceptionnel à recommander
Die Anlage ist insgesamt sehr gepflegt und sauber.
Das Preis-Leistungs-Verhältnis ist leider überhaupt nicht ausgewogen. Die Unterkunft ist hellhörig, liegt inmitten der Stadt, die Fenster sind nicht ausreichend abzudunkeln. Enthalten waren auf dem Zimmer täglich 2 Flaschen Wasser pro Person, weiter nichts, auch nicht gegen Aufpreis. In der Lobby gab es zu besonderen Zeiten lediglich Coke mit Zucker und Grünen Tee. Sitzplätze gab es nur in Räumen ohne Fenster. Auch im kleinen Garten gibt es keine Sitzmöglichkeit. Auf der eigenen Terrasse stehen ein Tisch und Plastikstühle zur Verfügung. Leider aber keine Liegen. Absolut überzogener Preis.
הכל היה מעולה נוח נקי וכיף החדר מאוד גדול ונקי הכל מסודר והמארחים דואגים להכל ארוחת הבוקר מאוד טובה ויוקרתית
אין מילה רעה להגיד על המקום הזה
Der Aufenthalt hat wirklich alle Erwartungen übertroffen. Klar, es ist ein hochpreisiger. Trotzdem haben wir selten so ein starkes Preis-Leistungsverhältnis gehabt. Zimmer 1A, Personal 1A, Essen 1A und mit dem privaten Onsen die absolute Krönung. Besonders schön war, dass meiner Partnerin das japanische Frühstück zu japanisch war und sie dafür völlig unkompliziert ein westliches bekam, was dann auch auf absolut höchstem Niveau und exzellent war. Ein ganz großes Lob!
traumhaftes, modernes Zimmer, sehr geräumig, gute Lage am Ortsrand, Restaurants in der Nähe, tolles, altes Hauptgebäude im Japanischen Stil; gut erreichbar vom Bahnhof.
Der Service könnte für das Preisniveau etwas mehr bieten z.B. Abholservice oder ein Frühstückspaket, wenn man nicht zum Frühstück kommen kann
Außergewöhnliches Hotel, sehr exklusiv und gehobenen Standards. Alles, innen wie auch hinsichtlich der Außenanlagen, ist penibel gepflegt, sehr sauber und ordentlich. Das Personal ist ausgenommen freundlich, hilfsbereit und zuvorkommend. Die Größe und Ausstattung der Zimmer suchen ihresgleichen. Sie sind traditionell eingerichtet, dennoch sehr modern und komfortabel. Das Frühstück ist sehr privat sowie von vorzüglicher Qualität. Dieser Hotelaufenthalt gehört zu den absoluten Highlights, der vielen Hotels, die ich erleben durfte. Ganz großes Kino. Vielen herzlichen Dank an das gesamte Hotelteam.
Bauart- und lagebedingt ist der Verkehr in der Nacht deutlich zu hören und kann empfindlichen Gemütern den Schlaf spürbar stören. Leider ist Geräuschdämmung kein Vorzug dieser ansonsten kaum zu überbietenden Einrichtung.
- wanna na zewnatrz - super sniadania
The staff were so attentive and helpful throughout our stay. They made sure we were looked after the whole stay. The breakfast was incredible and had so much variety. The lounge was incredible with a Starbucks coffee machine as well.
Nothing
Fuji Onsenji Yumedono is an exceptional onsen. The facility, grounds, and staff were so welcoming that the stay seemed effortless.
There was nothing that rose to the level of a dislike. We thoroughly enjoyed the stay.
This was the absolute highlight of our Japan trip! Fuji Onsenji Yumedono is absolute luxury right down to the finest minute detail. The staff are fantastic and the facilities are beautiful it's nestled in an amazing location a short walk or bike ride if you prefer from everything. The breakfast provided is so delicate, healthy and nutritious. If you are looking for a great quiet honeymoon location this Onsen is perfect for couples or dual-couples with their twin bedding room options. We cannot wait to return to Japan again simply to stay at Onsenji Yumedono. Thank you to the wonderful staff for making our stay so special and for accommodating our every need without even the slightest hesitation!
Unless you're impossible to please, there is nothing negative to say!
For our honeymoon, we wanted a room with private onsen, finding and booking this hotel was the best choice ever!!! The personel is amazing and so friendly, The rooms are amazing, super clean, super pretty and worth every penny. The outdoor onsen is amazing, even in the hot weather we are having now (August). After a long day, it feels so amazing. The breakfast was amazing. They have locally made jam as part of the western style menu and it is the best jam i've tasted in years. Just fruit and a little added sugar. We also tried the japanese style breakfast. It was an amazing experience, and i would recomend trying it at least ones. Thank you so much for everything! if we ever come back to japan, i would definitely book here again!
Le lieu est très mignon et très propre. Le onsen privé fait également son effet. Le personnel est accueillant et serviable, il m'a notamment fait parvenir à tokyo des objets oubliés, en un temps record.
Le petit-déjeuner peut être assez déroutant pour un européen. Il s'agit d'un large assortiment salé : sashimis, fruits de mer, soupe miso, riz...
we stay at fuji onseji as part of our honeynoon. it was a great expereince. the staff was very accomodating and the food was superb. overall high recomended.
The "villa" we stayed in was beautifully crafted and felt like you were staying in a more authentic Japanese retreat. The staff was very friendly and accommodating. Thoroughly enjoyed our private Onsen soaking tub and wearing the beautiful pajamas and robes to dinner!
The inability to turn off the emergency lights did make it somewhat difficult to sleep. Otherwise, would not change a thing.
Beautiful property!
Le service, la disponibilité du personnel et son accueil, le lieu, le onsen privatisé, le petit-déjeuner, tout.
Tout était parfait ! Nous avons vécu l'une des plus belles expériences de notre vie dans cet établissement. La chambre était grandiose, le repas exceptionnel et nous avons reçu un très bel accueil.
Incroyable ! le personnel est parfait, les repas et le petit dejeuner traditionnels rafines, la suite avait un design japonais minimaliste et traditionnel, beaucoup d'espace, un jardin privatif, la taille de la salle de bain et du bain. Tout etait parfait !!!
Rien
Мы брали президентский люкс. Сразу скажу что к самому номеру, чистоте, белью вопросов нет.
Пожалуй самый плохой отель за неделю проживания в Японии. В разных городах. Никак не тянет на пятерку. Четверка или крепкая тройка, никак не больше. Есть вопросы к отелю. Предполагаю, что к посетителям лучшего номера в отеле всегда идет лучшее отношение отеля, но наверное не здесь… Минибара в номере нет. В номере есть только питьевая вода. С учетом того, что нет бара в самом отеле, считаю что это большой минус и так не должно быть. Есть лаунж, но он очень странный с ограниченным временем работы и очень ограниченным набором напитков. Кофе, лимонад, очень посредственное вино… Напомню, что это гостиница 5 звезд. Завтрак по количеству блюд отличный, а вот обслуживание на низком уровне. После того, как нас расположили за столом, официант подходил только для того чтобы принести десерт уже в следующий раз. Ни воды предложить, ни рис, ни чай зеленый некому и где его взять самому инструкций тоже нет. Надо отдать должное садовнику - все очень аккуратно и чисто на территории.
お部屋が清潔であり、露天風呂が広々しておりました、また今回は朝食しか頂いてませんが食事のクオリティーは非常に高いです、またお伺いします^_^
まぁ景色はないですね、富士山が見えないです、
施設がいい事は大前提で特に従業員の皆さんが優しくて素敵な方たちでここに泊まって良かったと思える理由となりました!
ないです!
Excelente experiencia, muy lindas las instalaciones, el personal fue extremadamente amables y nos atendieron muy bien, el ambiente es excelente para relajarse y el desayuno estuvo delicioso. Volvería a venir pero mas noches.
Me gustó todo, no hay nada que me haya disgustado.
Colazione eccezionale!
The room was amazing and the private onsen and garden were beautiful. The bedding was so comfortable despite being futons on the ground and the food was next level. The breakfast was insane! Provisions for the Bub were much appreciated and the teens loved the Starbucks self serve station. Lots of restaurants close by and easy free parking. Staff couldn’t have been more helpful. Highly recommend for a luxury treat stay.
The weather!! Honestly couldn’t fault anything else. Food, service, even price for what we got was great. Our own private onsen was next level.
スタッフの対応も朝食もお部屋も完璧すぎました
特に無かったが、雨が降った時にテラスの机や椅子が濡れて使えなかったのはちょっとだけ残念だった。
All meal were perfect except one thing I love 💕 Japanese beef and the dinner beef 🥩 just toooooo little for me Ha Ha Ha
Nothing all perfect just little things I’d mentioned above
Le style Japonais
RAS
מדהים אוכל מדהים בארוחת ערב אירוח מדהים חדר ברמה עם אונסן פרטי
ארוחת בוקר יפנית ולא מערבית
部屋の露天風呂は最高でした♪ 1泊で4回も入ってしまいましたね スタッフは皆さん丁寧で且つテキパキしていて気持ちが良い 和食の朝食は質、量、共に最高 他の口コミ通りです 交通量の有る通りに面した便利な場所だが、宿はとても静かでした
朝食付きで予約したが、夕食の料金設定額が会席だとしても少々高め
L’hôtel et les chambres sont à la hauteur des attentes pour ce niveau. Le Onsen était vraiment agréable.
La gestion des repas est assez compliquée: un discours pénible et peu ouvert sur le régime gluten free lors du Check in, alors qu’au final ils ont parfaitement accommodé.
料理が最高でした
大通り沿いで温泉旅館としての秘境感、自然感は無い。 中庭などもスーパー銭湯のようで安っぽく、ラウンジも狭く暑い。値段から想像する質感は無かった。 宿泊客も全員外国人で、分かっている人は泊まらないのだと痛感。
The architecture was stunning , our entire family was stunned by the beauty of our living quarters.
La habitación
Que no se puede ir a ningún sitio del hotel sin alguien que te acompañe y el horario del salón
とにかく綺麗でスタッフの対応、説明もよかった
なし
Großartiges Ryokan! Es passte einfach alles.
Alles war perfekt
I wish they did western breakfast as well as Japanese.
Lovely room and the hot spring bath was wonderful. The breakfast was very traditional and a real ceremony. It was unique.
We arrived a little early and there was no where really to go within the hotel. No staff was to be seen. Only once you are allowed to check in, can you get inside.
It was truly an overall exceptional experience. The food, though extremely pricey, was like nothing else. The service was top notch. The attention to detail and creativity of the menu was impressive. Also, the room was extremely clean and well appointed and the layout was perfect. The private onsen was exquisite.
I wish there had been more clarity about adding dinner. While exquisite, it’s not just dinner. It’s an experience. People should really know what they are choosing or missing out on.
The Japanese dinner and breakfast, kindness of the staff especially the restaurant waitress.
The huge renovation works (room extension) in the center of the Hotel. It’s not acceptable during peak season
Отель очень понравился. Номер большой, удобный, с красивым видом на Фудзи. После нескольких дней в Токио, было приятно отдохнуть в тишине и покое. Термальная ванна - выше всяких похвал. Надеюсь, в следующий приезд в Японию, обязательно заедем сюда.
The service from the staff was outstanding from the moment we drove into the car park until the time we left 3 days later, nothing was too much trouble. Lovely room, fantastic Japanese cuisine.
Nothing to not like
Tout est parfait, l’ambiance, le décor, les repas traditionnels sont une joie à déguster pour nous européens c’est un vrai bonheur tout en kimono pour être en immersion totale.
חדר מקסים, פרטיות מלאה והאונסן בחוץ מגניב ומוסיף מאוד לחוויה הכללית. מאוד נקי ומסודר
ארוחת הבוקר ממש לא טובה, התאמצו להתאים לנו לצרכים שאנחנו צמחונים, אבל ממש לא יכלנו לאכול. בכללי הכל לפי זמנים מדויקים שלהם- לא ניתן להגיע לארוחת בוקר מתי שרוצים, לצאת בשאטל וכו. אין בכלל נוף והמיקום חביב לתחבורה ציבורית, אבל יותר מתאים למי שמגיע עם רכב
L’expérience du dîner
L’emplacement (près d’un carrefour), pas de vue. Il y avait des travaux pendant notre venue. Pas de SPA sur place
The service was the highlight. The whole team was warm, attentive, and genuinely kind throughout our four-night stay. The food was excellent too. My friend doesn’t eat pork and I am vegetarian. The team handled our dietary needs really well at every meal, with a lot of thought going into each course. Our room was beautiful and peaceful, and the onsen was fantastic, exactly what you want after a day out around Fujikawaguchiko. I didn’t take any photos of the room itself. I was so relaxed and busy enjoying the facilities that I barely touched my phone.
Nothing. The stay was excellent from start to finish.
I’m using experience with that Japanese traditional food. It’s a fine dining experience.
Only the weather unfortunately we couldn’t see more fusion but has nothing to do with that
The rooms were excellent and the food even better! The chefs are truly artists.
Nothing.
Beautiful rooms and setting. Wonderful staff. Incredible food - dinner was exceptional Breakfast was out of this world Amazing experience and would absolutely recommend
Have absolutely no complaints...everything was as we'd hoped for
It was 5 of us, so 2 rooms one for my parents and a triple for my husband, son and me. We also had the dinner and breakfast experiences included. My parents room was lovely and renovated. My room was spacious but a bit tired - needs a bit of a face lift. Both rooms have beautiful private gardens and onsens! Both were spotless. The dinner and breakfast were fantastic, definitely 5 star Japanese service. They also had traditional clothing if you wanted to change into it. Mum and I did!. Staff were lovely. Ah! and I had a beautiful massage in my room.
all was lovely. Just my room probably needed to be updated, compared to my parents room that was obviously newer. But we loved the place. A beautiful experience.
We were surprise upgraded to a Presidential suite from a standard twin room and it exceeded all expectations, especially the private onsen, which was well worth it for us. Even despite this the facilities in the main building were beautiful, clean, peaceful and the staff were endlessly helpful and friendly. It was only a short walk down to the lake with amazing views of Fuji - couldn't recommend this place more!
The service was impeccable, the villa was beautiful! The whole experience was amazing (dining and onsen especially).
The suite in the main building was definitely a lot more dated. Also the villa was right next to the main road - so when in the onsen you could hear people & cars which was a little disruptive to the experience.
The staff were great, they were very responsive and helped us when we needed. The villa we had was amazing, it had all that you needed and more. The private onsen was the stand out.
Excellent staff and breakfast. Location is central.
Location can be loud with outside traffic near by.
A lovely, quiet, and traditional ryokan in a convenient location, with outstanding hospitality throughout our stay. We were especially touched by the warm welcome upon our arrival and the thoughtful send-off when the staff accompanied us to our car as we departed. Their attentiveness and genuine care made our experience all the more memorable. Highly recommended.
Location
Amazing place! Real Japanese experience and amazing staff! One of the most amazing visited places
Expérience japonaise haut de gamme et onsen privé
Vue sur le Fuji partielle
Всё было замечательно, прекрасное место. Особенно радует наличие собственного онсена в номере. У меня татуировки в японском стиле, потому могли быть проблемы в публичном онсене. Завтрак также замечательный.
Возможно, дороговато, но номер предназначен для двоих, потому если вдвоем заселяться, то эта проблема также отпадает.
Eleganza e rispetto sono le prime sue cose che saltano agli occhi. La struttura è magnifica, i giardini che circondano le varie aree sono straordinariamente curati.
Niente
The property was very clean and well-staffed. Rooms were nicely appointed with linens, traditional pajamas and kimonos, and slippers to wear around the property. Location in Fujikawaguchiko was great, within walking distance to many restaurants and the lake where we enjoyed a picnic and some kayaking with great views of the mountain. Traditional Japanese breakfast served each morning was a true feast with all the accoutrements and a very fun experience.
We stayed in the two bedroom suite which I thought was quite expensive and not a great value for the cost. It's possible this would have been a different experience in a standard room with a better value balance. The layout of the suite in relation to the rest of the property was not ideal – the private onsen area is directly adjacent to the main path entering the hotel, separated only by frosted glass, so anytime people are coming or going it can feel very intrusive. The pictures make it look secluded and private, but in reality you hear people walking by, talking, and luggage being hauled in and out. Not terrible, but not the most relaxing private serene experience we were expecting. It felt like the staff wanted to be attentive and hospitable, but it just wasn't landing. We stayed two nights, and we were told we had to clear out of our room from 11am-3pm for cleaning on our one full day there. When I asked whether that could be shortened to allow us time to enjoy our onsen experience (there is no communal pool/onsen or common area at the hotel apart from a small interior lounge with a coffee maker and some complimentary wine), they said no – all or nothing. So, we made it work with no cleaning at all. They were constantly asking about our plans coming and going (how long we would be in or out, where we came from and where we were going, etc), which I wanted to assume was earnest interest and/or in service of some backend planning, but they never seemed to act on any of the information given and it just ended up feeling needlessly interrogatory. They insisted on collecting our bags over an hour before we were set to depart which made the checkout experience feel rushed. Overall the service was just not on par with what you might expect from a property in this price tier.
Das Personal ist sehr freundlich. Die Zimmer sind hervorragend ausgestattet. Das Onsen-Bad auf der Terrasse ist wunderbar. Das Abendessen im Keiseki-Stil, also mehrere japanische Gänge, ist großartig. Auch das japanische Frühstück ist ein Erlebnis für Auge und Gaumen. Japanische Gastfreundschaft und Perfektion.
مكان جميل قريب من محطه الباص ، الغرفه نظيفه وستايل ياباني جميل ، الانسون دافي و الخصوصيه فيه جيده جدا , الموظفين محترمين جدا ،
القهوه متوفره إلى الساعه 7 م من جهاز ستاربكس ( يعني ماهي قهوه بروفشنال ماشي حالها ) ، ماعندهم خدمه الخروج المتأخر يعني طلبنا نقعد إلى الساعه وحده لان قطارنا الساعه 3 بس الي وافقو عليها نقعد إلى 12 بمبلغ إضافي 130 ريال .
A fantastic getaway with private onsen! It feels very secluded and unique, the onsen in the room is truly a piece or art - not just a basin filled with "spring" water but real stone bath in a small Japanese garden. It is truly a delight, highly recommend!
The bathroom itself is a bit old and hard to manage - we didn't figure out how to use the western shower...
朝食も最高。お風呂と客室露天風呂も最高。
Everything!!
Tout
Rien
esperienza top, personale impeccabile cordiale e gentile , era da tanto che volevo fare un esperienza in un ryokan di lusso e devo dire la verità sono super soddisfatto, cena e colazione sono ottime e di qualità
tutto ottimo
Exceptional property, private onsen was a real highlight and proximity to Lake Kawaguchiko was fantastic. We wish we had stayed here longer.
N/A.
Fantastic experience: private onsen in the room, beautiful interiors and very nice kaiseki dinner.
Todo. Lo principal el trato del personal, la amabilidad, el detalle de todos ellos. Pasando por las habitaciones, el cuidado de las instalaciones y la sensacion de bienestar y paz que te transmiten.
Private onsen
Gefallen hat uns leider fast gar nichts. Der Garten vor dem Eingang vielleicht. Er war winzig und es gab eine Handvoll Koi Karpfen. Das Essen war relativ gut. Stand aber in keiner Relation zum Preis. Wir wussten das nicht und haben das Menü vor gebucht und konnten nicht mehr stornieren. Um punkt acht Uhr wird man hinauskomplementiert. Keine Bar im Hotel, nur ein Aufenthaltsraum, der wie in einer Schülerherberge aussieht, der vormittags und nachmittags für wenige Stunden geöffnet ist.
Wir haben ein 5 Sterne Haus gebucht und noch nicht einmal zwei Sterne bekommen. Mit einem ranzigen Kühlschrank in der Ecke, von der Wand abfallenden Tapete, direkt an einer viel befahrenen Straße. Laut. Ungepflegt. Unvorstellbar, wer diesem Haus Fünf Sterne gegeben hat. Auf den zerschlissenen Handtüchern waren Blutrückstände. Eine Zumutung!!! Und dafür mehr als 1000 Euro pro Nacht. Einfach enttäuschend. Kein Blick, nur auf den Hinterhof einer Fabrik oder so hinter einem Bretterverschlag. Das kleine Onsen voller Algen. Nachts sind die Autos neben unseren Kopfkissen vorbeigerattert. Alte Klimaanlage, war ebenfalls laut. Wir sind nach zwei Tagen gerädert abgefahren.
tout etait parfait , nous avons pris la formule diner et petit dejeuner traditionnel, à decouvrir absolument
Tout était absolument somptueux : le personnel était très accueillant, l’hôtel est magnifique, le cadre est dingue, la chambre était immense, très propre, confortable à souhait, et alors le onsen était incroyable ! Le matin, le petit déjeuner traditionnel japonais était une chouette expérience, et nous avons même été déposés à la station de Kawaguchiko ! Merci merci merci !
Rien
The space was amazing. We loved the room, which featured a spacious living and bedroom area. The private onsen itself exceeded our expectations. The staff was truly amazing. I would absolutely return!!!
I liked it all!!!
Everything
The breakfast was delicious and the staff was very accomodating!
お部屋も広く、のんびりと過ごすことができました! 特に露天風呂から上がって、外の椅子でゆっくりできるのが良かったです! また、料理が全て創作で美味しく、見た目を楽しみながら舌でも楽しくいただきました! あと何といっても接客が素晴らしかったです!! 到着から帰るまで色々とありがとうございました!!
ありません
Staff was greeting and accomodating. Our Yakari room was perfect.
The proximity to the road/highway but once inside of Yumedono you forget where you are.
Such lovely staff! Also a lot of good restaurants nearby, location is perfect. The private onsen was just a next level experience😍 so was the traditional breakfast.
We would love some more vegan options for breakfast, because I feel we missed out a little there.
Very peaceful
No tourist information and reception were never there
Everything was perfect, the staff were especially lovely
Nothing to note
A warm welcome, high quality service from the staff guiding us in. Very accommodative to our request for the transport. Both the kaiseki and onsen is great
None
Food, onsen
Amazing service!! On arrival: Staff were waiting at the entrance on our arrival. They also offer shuttle bus for pickup but we opted to drive, and the staff always helped us with getting in and out of the Food: The breakfast everyday was amazing. The self-serve coffee machines were Starbucks branded which didn't matter too much but it was pretty handy when we were staying in for the day. There were tea options as well. The dinner was just as good, but have to book in advance. I had a special request which they accommodated really well. Room: Huge, spacious, comfortable. Has a little view of Fuji-san! Could fit a whole family and some! Location: The hotel was easily 10min walk to Lake Kawaguchiko. 15-20 to the station. 5-10min walk to Gusto/Ogino and other restaurants. Easily accessible on the main road. Staff: The female staff member (which I sadly didn't get the name of) who checked us in was super friendly and even gave us a tip for the fireworks that were on the night of our check in. When we drove off to the station on check-out she saw us in their shuttle and called for us to say bye. It was so lovely! Staff were very attentive and always checking up on us. I spoke little japanese but the staff tried to speak back to me in japanese which was very nice as I got to practice as well. Overall a wonderful stay!!
A couple of things.... The onsen was outside and wasn't covered so out of the 3 nights we stayed there, we could only use it once because it was raining the other days. As much as we wanted to try the onsen under the rain, the temperature was about 8-10 deg Celsius so we weren't brave enough to be undressed half cold and half hot. We also realised that on the other side of our outdoor onsen was the street and the carpark! We weren't expecting anyone to jump over the fence and peek, but we felt a bit exposed after finding that out. Our room was located near the dining area and the smoking area. Convenient for food, but whenever we walk out we basically encounter guests who have just used the smoking room so outside our door always smelled like smoke and cigarettes. There was high traffic outside our door as well because of the dining area, and the staff door that was used frequently throughout the day. The toilet was near the entrance so it was a bit awkward when we heard people pass as we used it. Luckily, the sitting area and bedroom were a bit more separated for privacy.
Les prestations de la suite Le Petit déjeuner
L’emplacement au bord de la route Le manque de flexibilité du personnel qui ne parle pas l’anglais et ne fait aucun effort pour les hôtes Très cher pour la prestation
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.44/10The room was clean except for 1 tiny spider.
Service
9.41/10Super friendly staff, treated like royalty.
Location
9.95/10Great location close to tourist bus stop.
Room Quality
9.4/10The room was spacious, clean, and included a private onsen.
Amenities
9.43/10Private onsen baths in a beautiful setting.
Value for Money
8.39/10High price for the experience provided.
Food and Beverage
9.44/10Meals were amazing but require adventurous tastebuds.
Overall Experience
9.91/10Amazing overall experience with the private onsen being the highlight.