SureStay by Best Western Smithers vs Similar Hotels

Feedback indicates rooms are under construction and missing essential amenities such as locks and cleanliness.

Rooms were described as comfortable with adequate facilities but faced criticism for soundproofing and some outdated furnishings.

Generally good quality rooms, although a few comments noted issues like thin walls and dated decor.

Mixed reviews; some enjoyed the comfort while others noted issues like peeling wallpaper.

Numerous mentions of dirty rooms and renovation debris indicate poor cleanliness.

While the rooms were generally clean, there were mentions of issues such as leftover food in the fridge and the strong smell of cleaning solutions.

Many reviews highlight that rooms were spotlessly clean, though some mentioned minor issues like firm pillows.

Several remarks about stains and a general feeling of being run down.

The location is generally convenient, although the hotel is currently undergoing renovation.

Very good location with easy parking, making it convenient for guests.

Central location with convenient access to grocery stores and downtown amenities.

Conveniently located, appreciated by multiple guests.

While there were significant issues with room assignments, some staff tried their best to accommodate guests during renovations.

The staff were noted as friendly and helpful, providing good service even if some guests had issues with housekeeping.

Guests consistently praised the helpful and friendly staff throughout the reviews.

General positive sentiment with many reviews highlighting helpful staff.

Breakfast options were noted as unsatisfactory.

There were mentions of coffee availability but some issues noted with dishes missing in rooms.

Guests enjoyed meals at nearby restaurants, indicating good local options.

General statements about coffee being available nearby; no specific complaints about food.

Limited amenities available currently due to renovations.

Amenities like a kitchenette and laundry facilities were appreciated, though some were missing items such as disposable cups.

Amenities like a communal kitchen and large fridge were positively received.

Guests mentioned missing amenities, like a functioning ice maker and cleanliness concerns.

Guests feel money is not well spent given the condition of the hotel during renovations.

Guests generally rated the hotel as a good value for the price, considering the amenities and services provided.

Considered reasonable based on the quality of service and cleanliness.

Some guests felt that the cost was not justified based on their experience.