Twin Mountain Inn & Suites

The staff was friendly. The location was great and the beds were comfortable.

People smoking on their balcony.

I love how clean and well-maintained this hotel is! This is my third time staying here, and I honestly love it every time. The river view from the balcony is definitely a must—it makes the stay even more relaxing and enjoyable. I highly recommend this hotel and will definitely be back! ❤️

The property is incredibly clean and well taken care of. Showers were huge and spotless.I was pleasantly surprised. Not directly on the parkway so it makes it a quieter stay

Front desk, wanting to charge extra money for checking in an hour. Early is a little unnecessary when it was incredibly slow. Before the weekend.

overall, a nice facility that met our needs. Close to all attractions but off the main road and very quiet.

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Loved the view and walk in shower a big bonus

Nothing

The properties in a perfect place anywhere you wanna go easy to get to the cleanliness and the staff was amazing. Very peaceful and quiet. Recommended to anyone that’s coming to pigeon Forge.

We loved everything

Everything is clean close to everything and pet friendly

Nothing

My wife really enjoyed the soaking tub. The patio with the fire pit was a nice touch.

We loved everything

We like everything about this hotel. We have stayed several times and are never disappointed. Breakfast is good. Staff is friendly. The facility is spotless and comfortable.

We like everything.

I worked for Hilton corp is the head maintenance engineer for 18 hotels in three different states for almost 12 years and I was extremely impressed with the cleanliness of the room the layout comfort of the beds the room size the view was exceptional with a small balcony, and the breakfast was extremely good too. would most definitely stay again when visiting pigeon Forge.

The size of the room, the view and the comfort AC was extremely cold and very comfortable

Cleanliness, balcony over the creek, comfort.

Nothing

The booking price was less than what I ended up paying But I was very happy with the room and the breakfast and the staff

Where it’s off the grand strand of things, it’s peaceful, we enjoyed it so much the first time we just want to keep coming here. Everything is clean and the attendants are very friendly .

I love that the balcony is on the river.. so relaxing . And we enjoy the ducks.

Loved going out onto the balcony to see the creek and the ducks in the water. It was very calming to just sit out there at sunset.

Parking was a bit crowded, but manageable.

The rooms have balconies with an awesome view. They have an in room fireplace. Would recommend to anyone.

The fact that we had to leave.

Our normal experience is at branded properties, but we are so glad we tried this hotel! The location couldn't be better, right in the heart of Pigeon Forge, but off the main strip so the hotel is quiet inside and out. The hotel is literally a short walk to Dolly Parton's Stampede. It was so peaceful sitting on the deck overlooking the river or rocking in the chair pool/river side. The main thing we took note of was the cleanliness of all areas of the hotel - breakfast and pool area and especially the room. The room smelled and was very clean and tidy. The room was large and spacious providing two sinks, large tub and fireplace (which would be nice other than in the summer). We found the staff to be friendly and helpful. Overall, this hotel proved to be a great value, experience and stay. Would definitely stay here again.

I was surprised at the size of the rooms with a balcony that has a view of the river. The interior is open with a fireplace, work station, granite counters, couch with a sitting area and very clean. The cost of the room was excellent for the overall quality and the complementary breakfast was great. Highly recommend this hotel.

Everything was great, no complaints

Clean and rooms were huge

It was all great

Clean and close to everything

Dogs barking people had in their rooms. Dogs peeing in the elevator

Staff was very friendly. Breakfast is good. My favorite thing about staying here is listening to the river while sitting on the balcony behind the property.

This was not a big deal to me, but the water pressure while taking a shower was not as high as it use to be.

King suite was huge. Very clean bathroom was big nice shower. Had two sinks, which was nice. People at the front desk were really nice. No problems at all

The amazing view! The large rooms! Close enough to walk to things!

The river view was nice and a nice quiet area. Came with free breakfast, rooms were nice and clean. Friendly staff.

Nothing everything was great.

The location. Loved sitting on the balcony and watching the ducks in the water. The bed was comfortable and the breakfast was good.

Nothing. The breakfast area was small but we had no issues.

Breakfast was delish, comfy beds, very clean, and enjoyed the river view on the balcony.

Very clean, prime location to reach a lot attractions in Pigeon Forge, friendly staff, and affordable pricing.

This was our fourth time staying at Twin Mountain, we always enjoy it, we love that it’s pet friendly, and very affordable

The river behind the balcony was nice and relaxing big clean room quiet

Only 1 elevator

Beautiful view, clean rooms, great people.

Could use extra blankets for the beds and on our second night we thought we were going to be stuck on the elevator, it passed our floor then didn't open when it reached the top floor, but no other problems after that.

this hotel was very clean and nice. nice large rooms and bathrooms

Always comfortable and clean. We love the balconies and view. We stay at Twin Mountains because of the super friendly employees, cleanliness and balconies.

Everything was great!! We love it!

Loved the balcony view of the river. Very relaxing

Nothing I didn't like

Great location near Dolly Parton's stampede

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Very clean

No complaints

The only major concern was the dirty carpet in our room. The photo shows brand new socks I wore in the room before leaving for the day.

My son and I love this property. The location is incredible. We enjoyed going out on our balcony and watching the ducks and geese on the river. The staff is incredible and very friendly. They are very helpful and take pride in their work.

I have no answer for this. There wasn’t one thing about the property that we did not like.

The location was great, the staff was so nice and we loved sitting out in the balcony and enjoying the ducks. It was a perfect vacation

The staff was amazing and gave me everything I needed that I asked for each day I stayed the room was made and the trash was taken out exceptional

Nothing

Great location, all rooms were balcony view to the river. Nice big size room.

The floors definitely need shampooed. Left our feet black

Rooms are clean, comfortable and very large!

Nothing

The balcony was great. Room was nice and clean.

Bed was very uncomfortable!!!!

Well located overlooking the river (bonus having a balcony where you could sit to enjoy it and let in fresh air) and one block back from busy main road so quiet. Staff were friendly and helpful, rooms clean and spacious and bed comfortable.

The location was good. Staff was courteous.

Everything

I loved it all

Breakfast was great.

Extra towels and washcloths

They always cleaning

Es liegt sehr ruhig und nicht unmittelbar an einer Hauptstraße. Das Frühstück war besser als gedacht. Das Zimmer war sehr sauber und gut ausgestattet.

Fussläufig war leider nichts so richtig erreichbar. Die Restaurants, die in der Nähe waren, waren voll oder schlecht. Aber dafür kann ja das Hotel nichts.

I loved the river view! We saw so much wildlife! Everything was so clean! The breakfast was delicious and we had a lots of choices. Great parking.

I have no complaints!

Rooms was really clean staff was so nice ,Also had a very good breakfast

Coffee pot in room to small

The room was perfect 👌 and perfect location

The room was very clean. The property was well kept. The staff was friendly. The pool was clean. The view was nice.

It was conveniently located and very clean.

Great place

Location on the edge of Pigeon Forge. View from room balcony overlooking the river. Comfortable beds and good bathroom facilities. Conveniently located to explore the Smoky Mountains and visit Dollywood.

There is ample parking, and the check-in process was easy. The room was very clean and spacious. The balcony overlooking the stream was wonderful and we saw blue heron, ducks, geese, and woodchucks in and around the stream.

There's only one elevator, and it can be slow. Breakfast was underwhelming; next time I think I'd walk to explore an area breakfast joint. There wasn't a blackout curtain on the door to the balcony, so the morning light came in nice and bright. The spa tub was out in the open in the living area (this was fine for us, but should be noted for others).

This hotel is located right on the river, but still close to all the main attractions in Pigeon Forge. It was surprisingly quiet and the location was pretty. My son and I loved sitting on the balcony, watching all the animals on the river. The pool area and fire pit was also a nice place to relax in the afternoon/evening. The free breakfast was good.

There is a honeycomb shade on the balcony door and it lets in a ton of light in the morning. The room is fairly bright at 6:30 am, which made it tough to sleep in.

The view from the balcony was great! The location was also good and close but just far away enough from the main populated areas.

Nothing! Everything was great in my opinion!

Good location to near by attractions. Breakfast was good for the value and rooms were clean and maintained.

property was very clean well groomed, eating area very clean well done.

wish there was a little more handicap parking in the garage area. But was good and enough for everyone.

Amazing value. Pool is open 24/7. The balcony is cute and has lots of wildlife.

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Everything was excellent. Wonderful room. Fantastic view of the river from our balcony. Breakfast delicious. We will definitely stay here when we visit again from the UK.

Maybe a few more tables and chairs at breakfast as it gets really busy

Location was great, as it was easy to get to Smoky Mtn National park quickly. Also, the room facing the river was nice.

Breakfast is fine for a day or two but after four days becomes a challenge. Need some firmer pillows as well. Was disappointed there wasn’t a hot tub for after hiking.

Clean, new, river view, balcony, nice hot breakfast

Crowded

Great location, clean and the staff was great

The rear balcony over looking the creek

Nothing

Great location and price point! We never had to request fresh towels, and we are a shower everyday family, so that’s saying something!

My son wished the pool was bigger.

Breakfast was great, several items to chose from.

Nothing

Great brealkfast, all rooms creekside view, king suite roomy

Our fire alarm went off a few times but maintenance changed it...no problem.

I loved how my room was right on the river and the location was perfect right next to the Pigeon Forge strip but on a back road.

The office chair in our room was torn in bad condition, but didn't affect our stay. Also I did notice a few tiny bugs in the bathroom maybe cause we are right on river, im not sure.

Close to everything, nice staff.

Exterior doors.

Everything is great here at this property. We have stayed several times here. This is a great pet-friendly place. Staff are very friendly and accommodating.

Beautiful location. Very peaceful! Spacious rooms.

The towels could be better quality.

It was clean and well maintained.

The beds were like bricks

Everything

The breakfast was typical hotel breakfast

Maybe different selections

We enjoyed the quiet street it is on, sitting on the balcony was so relaxing watching the ducks and geese swimming in the creek. The breakfast was really good. Close to Dollywood…

Clean. Good breakfast. Amenities were useful.

Thin cover.

The room was very clean

Next to the river

The bed was very uncomfortable

The rooms and facilities were clean and staff was very friendly and helpful. Easy check in and out. Breakfast had a wide variety and fresh.

Beds weren't exactly that comfortable and we're a bit too stiff for my preference.

Location and the views from the balcony. Loved watching the ducks and geese.

Every thing was great.

Had very good and comfortable beds and rooms very clean. Love the balcony over the creek with ducks, geese, and cranes. Very peaceful. I'm impressed with the fact that the staff sweeps down the walls outside and on balcony of cobwebs and dirt. Takes the extra effort to keep the hotel very presentable. Good breakfast. Price is reasonable considering the way things are right now.

Was given a room on the 5th floor which, would probably would be ok for some but, I rather be on 2nd or 3rd floor. Closer to the ground to enjoy the creek and animals and feel more in nature. I ask for another room on those floors and the staff was nice enough to accommodate me. Other than that, there wasn't anything else that I didn't like.

Loved the location

Nothing

Staff, Room, Breakfast, - everything was wonderful. Looing forward to coming back soon.

Breakfast was a little crowded -- butl liveable. Our view was wonderful. Great time.

Being on the creek and location.

So very clean. They were always wiping things down including cobwebs from outside buildings. Staff was ALWAYS friendly, pleasant and helpful.

Absolutely no complaints.

Location, very quiet

Nothing

This was our third stay at Twin mountain Inn & suites. The rooms are large and the beds are very comfortable. The entire facility is top notch. We like the fact that the hotel is off the parkway on river road in a quiet location.

There is nothing we didn't like about the Hotel.

Friendly clean and the view was amazing

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The staff were very good and the balcony was beautiful and the wild birds were assume!!! We will be back soon.

Clean rooms and friendly staff!

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The Room - Over all the room was absolutely the best part of our stay. It was because of the view of the river. The room was very clean, and it had a lot of room.

Nothing, the hotel was clean and they went above and beyond to make sure our stay was enjoyable and stress free. I would recommend this hotel to anyone.