Shaka Surf Tenerife
Shaka Surf Tenerife, Paseo Marítimo, 10, 38650 Arona, Spain- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Apartments with Pool and Sports Facilities
Modern Amenities and Comfortable Living Spaces
Convenient Location near Beaches and Golf Courses
Experience the ultimate relaxation at Ona Los Claveles with a shared outdoor pool, tennis court, and sun terrace. The air-conditioned apartments feature well-equipped kitchens, cozy living rooms, and private terraces with pool views. Enjoy family-friendly amenities like a children's playground and table tennis table. With Playa los Cristianos and Playa de las Americas beaches nearby, as well as Golf Las Americas just a short drive away, there's no shortage of entertainment options. Book your stay now and discover the perfect blend of comfort and convenience at Ona Los Claveles.
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
55 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Excelente hotel limpio agradable dan mas que lo que cuesta
Limpio y amplio
En la parte de arriba no había aire acondicionado. Sòlo ventilador, hacía bastante calor
Everything, clean and friendly staff.
Appartamento molto ben curato con giardino e terrazzo al secondo piano dove poter mangiare o godersi il solarium. Sono presenti addirittura due bagni e l’arredo si nota che è stato rinnovato da poco. Gli spazi sono ben distribuiti e i letti sono veramente comodi. Piscina grande con tanti sdrai da poter usufruire.
Magari inserire prodotti anche monouso come sale da cucina, olio e detersivo.
Everything!
Чистота, бассейн, красивый отель снаружи
Старенькие номера, ветхий ремонт, напор душа слабый
El apartamento era bastante amplio y cómodo. Muy bien equipado y renovado
No me gusto que el personal de limpieza iba gritando desde muy temprano, en lugar de usar las emisoras, por los que ambos dias nos despertaron con el escándalo que formaban, gritando de un apartamento a otro desde las 8 de la mañana.
The staff are Lovly and kind at check in
The pool bar was flat and expensive and the staff are rude when ordering drinks
Posizione comoda, fuori dalla confusione di Los Cristianos ma abbastanza vicino al centro per potersi muovere anche a piedi o con un piccolo spostamento della macchina (si deve fare altrimenti un po' di strada in salita). Non lontano c'è un centro commerciale, alcuni negozi e supermercati, ma anche bar e ristoranti a cui si può arrivare a piedi. Il nostro appartamento era molto spazioso, su due piani (sotto camera e bagno, sopra cucina/salotto e terrazzino + un altro bagno) e dotato di ogni comfort (cucina con tutti gli elettrodomestici inclusa lavatrice e tutto il necessario per bucato, tostapane, microonde, piatti ecc, necessario per qualche pulizia, scopa ecc), bello il terrazzo con lettini e tavolino, e comodo il doppio bagno. Presenti anche asse e ferro da stiro. Molto gradita la vista sulla piscina! Staff competente e cordiale, menzione speciale al bagnino che sembra adorato da tutti! Cambio asciugamani/ lenzuola sarebbe previsto una volta a settimana ma a seconda di come cade la settimana anche due volte. Aria condizionata in camera ben funzionante, non presente nella zona cucina/salone ma c'era un ventilatore). Letto con materasso molto comodo e molti cuscini disponibili. Bagno molto grande, con doccia/vasca con getto forte e ben funzionante. In generale tutta la struttura è ben curata, la zona piscina e la piscina stessa molto ben tenute e pulite. Comodo parcheggio. C'è anche un bar e un ristorante ma non li abbiamo frequentati. È stato un vero piacere soggiornare qui e ci tornerei più che volentieri!
Camere poco insonorizzate quindi si sentono un po' di rumori e schiamazzi serali/notturni ma niente di grave. Qualche piccola manutenzione e qualche miglioramento agli appartamenti si potrebbe fare : finestra del terrazzino non si chiudeva bene, scalini interni e piastrelle del pavimento un po' rovinati, la vasca aveva qualche zona un po' rattoppata... ma sono piccolezze.
Good location for beach. The food was excellent at pool bar. The pool was lovely and we were alway able to get a sunbed
El poder hacer el ckekin antes
La habitación
L'emplacement, logement bien équipé
Ras
It all
It was lovely
It was large, furnished nicely and a good view of the pool
We live in Tenerife and have air con just in our bedroom, so it didn’t bother us that the property was advertised as only having air con in the bedroom, but that living space was unbearably hot and the overhead fan was so outdated that it did nothing to move the air, so as we had our baby with us, we ended up stuck downstairs in the bedroom all day long.
Posto tranquillo per riposarsi
Un po lontano dal centro però se ti piace camminare è ok
Todo genial .
Lo único que no me gustó ,que pedí dos veces porfavor que mirarán el aire a ver qué le pasaba y jamás aparecieron .
Endroit paisible et propre. Terrasse très agréable. Piscine propre et bien entretenue
Emplacement un peu loin du centre et de la plage, surtout avec des enfants en bas âge. Mais si vous avez une voiture c’est nickel. Le wifi coupe fréquemment surtout au RDC.
The resort is located on a quiet side street while still being within easy walking distance of both the beach and the town center. The room was clean, the kitchenette was well equipped, and the overall value for money was excellent. We also appreciated the nearby airport bus connection, which made getting around very convenient. While there is nothing particularly luxurious or unique about the property, it provides everything needed for a comfortable stay and meets expectations well.
The pool area comes with a number of rules, some of which felt stricter than necessary. During our stay, construction work was also taking place nearby, resulting in noticeable noise from drills and jackhammers throughout the day. We do not consider this a reason to lower our rating, as such work is temporary and often unavoidable, but it can be inconvenient, especially for guests who plan to work remotely or spend most of their day by the pool. Families with children make up a large part of the clientele, so those seeking a particularly quiet pool experience should keep that in mind.
Ésta es la tercera vez que Vamos y sin duda siempre lo vamos a tener en cuenta al momento de las vacaciones. Nos gusta la ubicación, las instalaciones, la tranquilidad.
Maravilloso
Sin pegas
The pool bar was excellent, food drink and service and very happy staff. Very helpful lifeguard and office staff pleasant and efficient as always.
There was a sunbed issue, all reserved and some not being used. We only wanted to swim but had nowhere to put our towels.
Tenía de todo el apartamento
Siempre había cucarachas en el baño
Las habitaciones
Aire acondicionado en las habitaciones y camas muy cómodas. Personal muy amable y muy resolutivos, se nos estropeó el horno y pusieron uno nuevo sobre la marcha.
No habían tumbonas disponibles, muchas de ellas ocupadas por horas con toallas y sin gente y el socorrista no las quitaba, ningún tipo de control en ese aspecto. Deberían de poner aire acondicionado también en la sala ya que hay sofá cama para ver la tele pero no se podía estar del calor.
El lugar y la piscina
Todo limpio pero durante la semana no tuve limpieza , me hubiera gustado una vez por lo menos
La piscina climatizada, el fácil acceso al alojamiento, disponibilidad de aparcamiento.
Piscina e parcheggio comodi
Avevamo due bagni di cui uno era sporco al nostro arrivo. Durante la pulizia della camera non so cos’è successo ma: Abbiamo ritrovato al nostro arrivo in camera una lattina di birra, ci sono stati tolti gli asciugamani e uno era sporco e non ci sono stati dati il numero corretto per le persone che occupavamo la camera.
logement grand, très propre et parfaitement équipé. la climatisation dans la chambre est appréciable. Piscine très agréable.
Emplacement près d'une route passante. Très bien pour quitter la ville vers d'autres destinations mais un peu loin de la plage à pied.
La decoración floral del jardín
La falta de tumbonas en la piscina
Loved everything
Nothing nor to like
Lovely clean apartment with everything we needed.Pool clean, well attended by staff.Peaceful for families and older couples, no rowdy hen or stag parties, as not allowed. Great calm,relaxing atmosphere, a few bars with entertainment, and restaurants within 5 to 10 minute walk down a small hill, a little further down more hills to get into Los Christianos, and about 10 Euros or less to get to Playa de Las Americas by taxi , we had a lovely stay.Breakfast beautiful and reasonably priced at 7.50 Euros
No entertainment at pool bar or night time bar as advertised ( possibly due to low attendance) Wasn't sure if restaurant was open at the beginning of our stay Fri,Sat, Sun but noticed it was during the week, we didn't end up using tbe restaurant lots of restaurants local, pool cafe bar had good choice and fair priced.Said no reserving of sunbeds allowed, unfortunately this wasn't the case ! Luckily we had an apartment nearby so could come in and out and use our own terrace and balcony after a swim.
Location, clean, pool bar, staff
Beds uncomfortable, room long way from pool,
Great apartments, pool and bar restaurant. Oh and aircon
Not a lot
Giving false information to someone who emailed them about my stay that wasn’t me, breaking confidentiality by telling someone else about my stay
La ubicación
La escalera de caracol para acceder a la habitación
La limpieza excepcional la piscina
What I liked most about the property was its excellent location, modern and very clean apartments, and the exceptionally comfortable bed. The apartment stayed lovely and cool. Great terrace. The pool was fantastic and always enjoyable, and the pool bar offered a great selection of food throughout the day, making it easy to relax without having to leave the hotel.
Poor WiFi throughout the hotel and not accessible within the apartment. Rude waitress in the pool bar, on multiple occasions.
Appartement très fonctionnel, très confortable et très propre. Piscine impeccable, toujours de la place pour s'installer. Personnel agréable et serviable.
Location, Cleanliness, pool and convenience store
The bars and restaurants being closed. Although we did find some close by
Convenient location. Private parking, cozy room with all necessary appliances. Very quiet, no noise from nightlife. Not far from the beach, bus stop and supermarket. I recommend for long-term stay. Thank you for your hospitality.
Spotless and staff were so friendly apartments were spacious and modern great balcony
No music or any entertainment
Two bedroom with two bathroom was very roomy and decorated well. Liked the location of the hotel and the room.
The WiFi was very patchy and a lot of the time just wouldn’t stay connected
it was convenient to where we wanted. to go
we would have prefered to have a shower
Wszystko super
Jeden z ratowników Na basenie utrudniał wypoczynek swoim zachowaniem . Ogólnie ciągle pouczał i zabraniał swobodnego korzystania z basenu
Byliśmy koniec maja. Apartament wyposażony we wszystkie sprzęty (pralka, ekspres, lodówka, toster, pikernik, płyta, czajnik), dwie łazienki. Duży taras z widokiem na basen. Miejsce w którym człowiek czuje się jak u siebie (nie jak w hotelu i nie jak na survivalu). Miałam ochotę zostać tam na miesiąc i pracować zdalnie. Było bardzo cicho i spokojnie (być może dlatego że to przed sezonem). Woda w basenie podgrzewana. Idealna głębokość jakieś 1,40-1,60. Byliśmy w 3 róźnych miejscach noclegowych ale tutaj podobało mi się najbardziej.
Co do pracy zdalnej - wifi słabe a zasięg polskiej sieci gubił się.
La ubicación y la limpieza en las instalaciones , piscina muy limpia y amplitud de horario
posizione ottimale per raggiungere luoghi d’interesse, piscina stupenda. appartamento grande e con tutti i comfort, staff accogliente e disponibile
La atención al cliente de todas las personas que trabajan en el hotel.
Las habitaciones tenían instalaciones un poco anticuadas como aire acondicionado o ventilador
Las chicas de la limpieza, merecen una subida de sueldo clarísima, nos trataron como en casa, con palabras bonitas, risas y muchísima paciencia. El apartamento es pequeño pero está bien , el complejo es tranquilo y bonito y la piscina bastante grande. Calidad precio de lo mejorcito por qué tienes la playa andando a 10 minutos. Una mención especial a la jardinera Nieves, que es lo mejor que tiene este hotel. Muchísimas gracias por todo y viva Vigo.
Que el wifi iba mal, por lo demás perfecto
Appartamento super: pulito, accogliente e moltp attrezzato Comodissimo il market
Perfetto, nulla da segnalare
He estado varias veces en este alojamiento, es sencillo y esta super bien para pasar unos dias. Sin duda la piscina es la mejor parte de las instalaciones. El restaurante siempre que he ido ha estado cerrado. De resto batante bien en general
Las camas algo duras pero en general relacion calidad precio esta perfecto
Struttura molto pulita e personale estremamente gentile e disponibile. Elvis, il bagnino, davvero eccezionale!
Nulla, tutto soddisfacente
Love the clean spacious fully equipped apartment, loved the pool area, clean and well kept garden's, staff very friendly and the pool bar had great food and drinks
The only thing was we had a late flight and couldn't keep our room but I suppose that is a chance you take but they do have showers you can use and a room you can leave your cases.
El trato del personal es fantástico. Me he alojado en varias ocasiones en el hotel y siempre va todo genial. La amabilidad y atención del personal de recepción es fantástica. Además la piscina está muy bien y el socorrista Orelbis siempre es muy atento y servicial. La ubicación del hotel está muy bien para descansar y desconectar. Sin duda, volveré a reservar este hotel!
Todo genial!
Muy cómodo
Todo estuvo perfecto
Restaurant was great, staff so polite and helpful, one bedroom apt was gorgeous, lovely size balcony
Just too far away from beach for me
El apartamento y la piscina
No es muy fácil comunicarse con algunas camareras del bar porque les cuesta entender el español
Everything location great Great bar and restaurant Loved the pool plenty of space and heated Would go back
The beds were a bit uncomfortable
It was nice and quiet and very clean Staff were very friendly
Cuando nos dieron la habitación había bichos muertos dentro de la nevera, y en el lavabo. Lo fuimos a comunicar a recepción y nos intentaron dar un apartamento más pequeño. Lógicamente nos volvimos a quejar y la mujer de recepción llamo a dirección. Al final nos dieron una habitación justo al lado de la inicial con las características que nosotras habíamos reservado. Todo esto nos llevó un total de 1 hora y media. Además sumarle que el apartamento no tiene ni aceite, ni sal, ni filtros para la cafetera, ni café. Que son los objetos básicos de cortesía y el restaurante solo abre de 6-10 de la tarde de lunes a viernes. Con lo que si no quieres tener que comprar todo para hacer el café tienes que salir del complejo. También decir que las camas y almohadas son muy incómodas y el aire acondicionado muy antiguo y a veces estaba puesto en modo frío y de repente empezaba a salir caliente con lo que teníamos que pararlo por el botón de la máquina (porque el mando no funcionaba a para apagarlo) y volver a encenderlo.
L accueil, L emplacement et la propriété
L emplacement
Fantastic place clean great stay
Mejor de lo esperado, conocía este sitio Hdez hace años, pero me llevé la sorpresa de lo renovada que estaban las habitaciones, súper cómodas, la atención del servicio fue genial y la estancia en la piscina muy agradable, volveremos sin duda
It was very clean, well kept and the staff very helpful
Good
Everything was excellent
Ottima qualita' prezzo
nulla
TODO
Todo, la limpieza sobre todo era exquisita un 10 para la camarera de pisos
El único inconveniente que mientras dormíamos pasaban por el frente con los carros y hacían ruido de esto todo genial
La limpieza y el equipamiento de los apartamentos.
Quizás deberían ampliar el checkout, muy pronto la salida a las 10
Los trabajadores y recepción
Que tenía que ir por qué se me cabo vacaciones
Apartment lovely pool area great
Would have liked towels being renewed more often
I done self catering this but have in the past tasted the food, everything was really nice and friendly staff, the are is great with local bar, restaurants and a main supermarket at hand.
Not being a toilet on both floors
La terrasse, la piscine, la propreté
Lo cuidado que estaba
Nuestra única pega los vecinos, muy muy ruidosos y molestos, íbamos con un bebé y la última noche no pudo dormir en el apartamento, suerte tener familia en la isla ...
Alloggio, piscina, servizi, pulizia, allestimento degli alloggi dotati veramente di tutto.
El personal,recepcion,limpiadoras,el encargado de la piscina son muy profesionales y excelentes personas,Tienen aparcamiento,la piscina fabulosa y muy bien su mantenimiento y limpieza
No tengo nada que no me gusto,todo estuvo muy bien
Emplacement proche du centre sans être dans l'agitation, a 15 min à pied des premières plages. Appartement très propre et très fonctionnel Personnel disponible et très sympathique
Ras
Excellent location
Nothing
It was very clean
We weren’t told that the bars and restaurants would be closed for the duration of our stay or we would have booked elsewhere
Friendly staff, locations is good, easy to park. Nice bar and pool zone. Room is big and very comfortable.
La comodità delle stanza e la piscina
La casa era grande. Nos gustó mucho la cocina porque estaba muy bien equipada. La cama y las almohadas son muy cómodas. La piscina está muy limpia. Fácil de aparcar.
Estuvimos una semana y sólo entraron a limpiar un día. Estaría bien que limpiarán más veces.
Very clean and spacious, the views from our balcony were beautiful! The apartment had modern decor and was packed with extra pillows, blankets, cups, cutlery, utensils etc. The location was perfect nice and quite but close distance to everything.
Eravamo in 4 e ci siamo trovate dentro un appartamento con 3 bagni, cucina super attrezzata, salotto spazioso, terrazza enorme per prendere il sole (con lettini, pmbrellone e un tavolo), 2 camere da letto grandi e comodissime. Siamo state davvero bene, felici di questa scelta anche per qualità e prezzo. 🔝 🔝 🔝 Sicuramente ci torneremo.
Non c'è nulla che non ci sia piaciuto. Anzi, è stato oltre ogni aspettativa.
-amplasamentul desi este foarte central si aproape de plajă zona este foarte liniștita -aproape de statia de bus, ma interesat in mod expres acest lucru -piscina --camera de bagage si dusurile de curtoazie.Aveam 5 ore până la avion si am putut lăsa bagajele dupa checkout caree se face la ora 10:00.Deasemenea dupa ce am revenit am facut un dus si m-am putut schimba inainte de a merge cu bus ul la aeroport
- camerele studio au terasa comuna si nu au ferestre.Singura sursa de lumina sunt geamurile glisante din sticlă securizata de la usa de acces.Aceste geamuri sunt completate de usi din aluminiu cu jaluzele orizontale.Ambele au incuietori si se foloseste aceeasi cheie.Pt ca sa aerisesti camera trebuie lasate larg deschise neexistand ferestre.Pentru cei care is doresc mai multa intimitate ar putea fi un inconvenient deoarece aceeasi terasă este comună cu camera vecina. -antifonarea este destul de slabă, conteaza si ce vecini ai altfel posibil locatia sa nu fie o oaza de liniște.Se cam aude orice conversate de pe terasa inauntru chiar si cu geamurile glisante inchise.Eu m-am odihnit bine deoarece seara a fost liniste dar aici depinde si de ceilati oaspeti.Patul, salteaua a fost foarte confortabila. -destul de cald in camera aproximativ cu 4C peste temperatura de afara 27C la inceputul lunii mai, ,am folosit AC ul si a fost eficient dar pt.cine nu este obisnuit sa doarma cu aerul conditionat pornit si nu tolereaza temperaturi peste 25C poate fi obositor. -accesul in camera se face pe o scara exterioara in spirala,pt.persoanele in varsta sau cu mobilitate redusa poate fi un impediment
Everything you need … air con in bedroom is a bonus.. staff were friendly and accommodating very clean modern ( better than pics in all rooms we have used) this was our second stay and would definitely stay again
Nothing … although shame cafe was closed but shop close by
Me gusta el servicio y la comodidad
No tengo nada
Clean room and spacious
Facilities Bar never open Restaurant never open Far from everything and uphill
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.34/10Most reviews mention cleanliness positively, but a few have minor complaints.
Service
8.91/10Service is consistently praised across multiple reviews for being friendly and helpful.
Location
8.76/10The location is frequently described as very good, close but not too crowded.
Room Quality
8.5/10Room quality is mentioned positively with comfortable beds and good size.
Amenities
8.64/10Amenities like pools and shops are noted positively, though some need updates.
Value for Money
8.49/10Value for money is considered good, but some food options were noted as average.
Food and Beverage
8.45/10Food quality praised generally, but there were mixed reviews about some offerings.
Overall Experience
8.72/10Overall experiences shared are very positive, indicating a satisfying stay.