Emaar Royal Hotel vs Similar Hotels

Rooms described as comfortable and appropriately sized by many guests, though some mention a small bathroom and the need for attention to certain furniture.

Issues with room maintenance and poor bathroom conditions were reported, affecting overall quality.

Rooms are too small for the pricing; some guests found toilets and rooms cramped.

Feedback noted issues with room view, noise levels, and bed comfort.

Generally praised (multiple mentions of good housekeeping and named staff like Haroon), but isolated issues reported such as a cockroach in a wardrobe and some worn/old carpet that needs renewal.

Noted issues with dirty rooms and bathroom standards, indicating a lack of cleanliness.

Cleaners don't do dishes in the room daily, bathrooms are tiny.

Complaints about room cleanliness and maintenance, particularly regarding odors and poor towel condition.

Repeatedly highlighted as excellent and very close to Al-Masjid Al-Nabawi; location is a major positive factor in many reviews.

Highly appreciated proximity to Masjid Nabawi, making it convenient for guests.

Best location, less than 100 metres from the holy Prophet’s ﷺ masjid.

Multiple reviews highlighted the excellent location near key sites, such as Masjid Al Nabawi.

Consistently highly rated — many compliments to reception and customer-relations staff (Riyadh/Riyadh AlSharif, AbdurRehman, Shahadat, Shobiuk, S.V. Kamal, Abeer) for attentive, helpful support.

Staff were described as friendly and helpful, with smooth check-in and check-out.

Standard quality for this hotel tier.

Most reviews praised staff as friendly and helpful, with a few exceptions regarding response to issues.

Breakfast variety noted, often oriented to Arab cuisine, but several complaints about quality of main dishes, desserts and fruit (dried oranges, apples turning black).

Hospitality included welcoming treats, improving the overall dining experience.

Breakfast was good with a variety of options.

Mixed reviews on breakfast quality and suggestions for improvement.

Amenities are generally adequate (breakfast service, housekeeping), but guests reported issues with elevator delays and some maintenance/quality aspects of facilities.

Amenities mentioned were useful, though lifts had delays.

Provided all essentials in the bathroom; breakfast was good.

Mention of positive amenities like cleanliness and space but limited detail on others.

Multiple guests explicitly state the hotel offers good value for money and recommend repeating the stay; value is a clear strong point.

General sentiment was positive regarding value, despite some negative experiences.

Price for room sizes and hotel quality considered high by some guests.

Concerns about pricing compared to offerings and dissatisfaction with room quality.