Holiday Inn Johannesburg OR Tambo Airport Hotel by IHG vs Similar Hotels

Rooms were described as basic or tired by several guests (defraîchie), some rooms smelled of smoke or food and space was tight for families — overall below-par room quality.

Rooms had maintenance issues that affected comfort.

Rooms are reported as old, small, and needing renovation.

Rooms are small but comfortable; some issues with amenities noted.

Multiple guests reported smelly carpets and furniture, hair and nail clippings found in tubs, and requests for better room cleaning and fresh sheets — clear negative sentiment on cleanliness.

The cleanliness was dismal with reports of dirty rooms and broken items.

Some reviews mentioned dirty rooms and old facilities.

Mixed sentiment regarding room quality and cleanliness due to outdated amenities.

Consistently described as convenient for OR Tambo airport with a free shuttle and proximity to shops/restaurants — strong positive sentiment for location.

Great location near the airport and convenient for business travelers.

Location is convenient and close to the airport and main attractions.

Proximity to the airport is a highlight, convenient for travelers.

Numerous mentions of very friendly, helpful staff and specific praise for hosts (e.g., Lizwe); shuttle staff and restaurant service frequently commended.

Staff were reported as friendly, but some services were lacking.

Staff are described as friendly, helpful, and professional.

Staff were friendly and accommodating, though some service inconsistencies noted.

Breakfast is frequently praised as good/varied; dinner and restaurant service received compliments though there are isolated complaints (undercooked chicken, occasional quality issues).

Food quality was generally good, but service was slow.

Breakfast was rated average with some dissatisfaction observed.

High quality of food and beverage received positive remarks across reviews.

Free shuttle, on-site restaurant and broad breakfast buffet are repeatedly noted positively; some minor missing in-room items (milk/biscuits) but core amenities are strong.

Amenities were satisfactory with good food and spa facilities.

The hotel offers basic amenities but lacks luxury.

Good amenities overall, but some upgrades needed for better guest experience.

Not widely discussed explicitly; implied acceptable value given location/shuttle and breakfast quality despite some cleanliness/room issues.

Not considered to be worth the price paid by some guests.

Some mention overpriced for what is received.

Reasonable pricing for quality, though some guests felt it could be better.