Sirena de PIedra
Sirena de PIedra, Avenida Insurgentes, 29200 San Cristóbal, CHP, Mexico- Monument
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Hotels in San Cristóbal de Las Casas
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About this hotel
Historic Charm and Modern Comforts
Set within the historic centre of San Cristobal de las Casas, Hotel Santa Clara is a charming 16th-century property with an interior courtyard. It features a restaurant.
Cozy Rooms and Culinary Delights
Each attractive room and suite at Hotel Santa Clara has simple décor and bathrooms with colourful tiles. There is free Wi-Fi and cable TV. The restaurant serves Mexican cuisine, and there is live music in El Cocodrilo Bar.
Convenient Location and Cultural Experience
Plaza de la Paz and the city’s cathedral are within 100 metres of the hotel. San Juan Chamula and Zinacantan can be reached in 20 minutes by car.
Ready to experience the historic charm and modern comforts of Hotel Santa Clara? Book your stay now!
Nearby Attractions
Casa de las Sirenas
Casa de las Sirenas, Avenida Insurgentes, 29200 San Cristóbal, CHP, Mexico- Monument
Parque Central
Parque Central, 29200 San Cristóbal, CHP, Mexico- Park
Black - billiards
Black - billiards, Francisco F. Madero, 29200 San Cristóbal, CHP, Mexico- Attraction
Monumento al Dr. Manuel Velasco Suárez
Monumento al Dr. Manuel Velasco Suárez, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Monument
Cañon antiguo izquierdo
Cañon antiguo izquierdo, 31 de Marzo, 29200 San Cristóbal, CHP, Mexico- Memorial
Cañón antiguo derecho
Cañón antiguo derecho, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Memorial
Kikimundo
Kikimundo, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Public Art
Busto a Miguel Hidalgo
Busto a Miguel Hidalgo, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Monument
Busto a Vicente Guerrero
Busto a Vicente Guerrero, Avenida 16 de Septiembre, 29200 San Cristóbal, CHP, Mexico- Monument
City tour bus
City tour bus, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Attraction
Pila antigua de piedra
Pila antigua de piedra, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Memorial
Hermilo Lopez Sanchez
Hermilo Lopez Sanchez, Avenida Crescencio Rosas, 29200 San Cristóbal, CHP, Mexico- Memorial
Cruz de San Francisco
Cruz de San Francisco, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Memorial
Alberto Dominguez B.
Alberto Dominguez B., Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Monument
Arco Carmen
Arco Carmen, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Monument
Mosaic inside the courtyard
Mosaic inside the courtyard, Calle 28 de Agosto, 29200 San Cristóbal, CHP, Mexico- Public Art
Ángel Robles Ramirez
Ángel Robles Ramirez, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Prudencio Moscoso Pastrana
Prudencio Moscoso Pastrana, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
María Adelina Flores Morales
María Adelina Flores Morales, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Important Information
Managed by a private host
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Garden
Hiking
Luggage storage
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Horse riding
Currency exchange
Non-smoking throughout
Private parking
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Kid meals
Outdoor furniture
Coffee Shop on site
Outdoor fireplace
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV in common areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Room Types
Twin Room with View
Up to 4 guests02 Double bed (131-150 cm wide)
The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
0
With View
Double Room
Up to 2 guests18 sqmDouble bed (131-150 cm wide)
This attractive room has simple décor and a bathroom with colorful tiles. There is free Wi-Fi and cable TV.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
ShowerTVTelephoneDeskToiletPrivate bathroomWardrobe or closetLinenClothes rackToilet paperBottle of waterTrash cansShampooSocket near the bed
Standard Family Room
Up to 5 guests40 sqm3 Double bed (131-150 cm wide)
Featuring a balcony, this suite has simple décor and a bathroom with colorful tiles. There is a double bedroom, 2 king-size rooms, 2 bathrooms, free Wi-Fi and cable TV.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
ShowerTVTelephoneDeskSeating AreaToiletPrivate bathroomWardrobe or closetLinenClothes rackToilet paperBottle of waterTrash cansShampooSocket near the bed
Double Room with Two Double Beds
Up to 4 guests18 sqm2 Double bed (131-150 cm wide)
This attractive room has simple décor and a bathroom with colorful tiles. There is free Wi-Fi and cable TV.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
ShowerTVTelephoneDeskToiletPrivate bathroomWardrobe or closetLinenClothes rackToilet paperBottle of waterTrash cansShampooSocket near the bed
Family Suite (6 Adults)
Up to 6 guests40 sqm4 Double bed (131-150 cm wide)
Featuring a balcony with city views, this suite has simple décor and a bathroom with colorful tiles. There is free Wi-Fi and cable TV.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
4 Double bed (131-150 cm wide)
Room details
40 sqm
City View
In-room amenities
ShowerTVTelephoneDeskSeating AreaToiletPrivate bathroomWardrobe or closetLinenClothes rackToilet paperBottle of waterTrash cansShampooSocket near the bed
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(82 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 17, 2026Ubicación, atención, estilo arquitectónico.
La cama, demasiado ruidosa, entiendo que la madera así es. Pero algo se tiene que hacer. La pantalla, el sonido más bajo es muy alto y por respeto a los demás cuartos quitas sonido o no ves la pantalla. (creo no depende del hotel). La armella de la puerta del baño, tiene que estar dentro. No por fuera. Colocar un bote para basura en la zona del lavado.
7/10
Reviewed Sep 7, 2026La ubicacion excelente
Las imagenes estan muy filtradas, las camas demasiado incomodas
9/10
Reviewed Aug 31, 2026Ubicación
El estacionamiento queda muy retirado
10/10
Reviewed Aug 30, 2026Es un lugar muy tranquilo, cerca, muy cerca de todo.
8/10
Reviewed Aug 29, 2026Ubicación
Estacionamiento lejos y tipo de habitación
9/10
Reviewed Aug 24, 2026La ubicación
Que no tenían pago con tarjeta
6/10
Reviewed Aug 24, 2026La ubicación
Que no pude pagar con tarjeta y el wifi malo
1/10
Reviewed Aug 24, 2026Nada
le falta demasiada limpieza botes de basura en la recamara y donde poner el shampoo y jabón el personal es apático, las camas hacen demasiado ruido y hay un olor raro
6/10
Reviewed Aug 16, 2026Posizione, struttura caratteristica
Le camere hanno bisogno di una bella ristrutturata, letto terribile
8/10
Reviewed Aug 3, 2026Su ubicación
Red wifi inestable
8/10
Reviewed Jul 25, 2026Best location in town
I wish the hotel provided something to its guest, water, coffee, fruit, something. I stayed at dumps and they provided great coffee. This hotel is in a town with some of the best coffee in the world..and nada.
8/10
Reviewed Jul 25, 2026La posizione è eccelente peccato cheese abbiamo avuto una camera davanti ad un muro ed invece di essere una tripla pagata come tale aveva 2 letti
9/10
Reviewed Jul 5, 2026Ubicación perfecta en el centro. Muy limpio y muy cómodo. Después de 12 horas de manejo en moto, fue muy agradable llegar a un hotel cómodo y limpio. No huele a humedad, pisos de madera, televisión.
10/10
Reviewed Jul 2, 2026excelente ubicacion ! muy centrico y cuenta con estacionamiento.
8/10
Reviewed Jun 2, 2026Lo mejor es la ubicación, es muy buena, y es de los pocos que tienen estacionamiento siendo tan céntricos.
El personal atendía regular en el área de recepción, unos muy desinformados, otros apaticos, pudieron ser mejores.
7/10
Reviewed May 19, 2026LA UBICACION
Q NO HAY VENTILADORES EN LA HABITACION
7/10
Reviewed May 19, 2026El hotel muy limpio el personal amable sobretodo un joven de nombre Hector, muy amable.
Nuestra habitación estaba en la planta baja, de las últimas y se escuchan todos los ruidos de las habitaciones cercanas, no se diga la habitación de arriba se escuchan los pasos, lo q se cae o mueven. La verdad si hay mucho ruido. El estacionamiento se sabe q esta a dos cuadras y media pero como sugerencia deberían de tener valet parking porq si es pesado caminar subiendo las calles y en el solazo.
10/10
Reviewed May 12, 2026Todo
10/10
Reviewed May 10, 2026Muy buena experiencia en el Hotel Santa Clara. Las instalaciones están súper limpias y el personal es encantador, siempre con una sonrisa. Tuvimos un pequeño inconveniente durante la estancia y lo resolvieron de inmediato con mucha eficacia. La ubicación y el servicio hacen que valga totalmente la pena.
Todo bien.
1/10
Reviewed Apr 30, 2026Habia una persona que estaba muy atenta en recepcion, un joven de unos 40 de edad. Sin embargo, llego otra persona, mujer de unos 55-60 y lo empezo a reganar muy feo por un pequeno error o equivocacion. Eso para un cliente ver tal accion es Terrible. No se regana enfrente de tus clientes. Senti pena y a la vez un poco de coraje al ver la accion. Se llama la atencion en privado, NO EN PUBLICO.
Habia una persona que estaba muy atenta en recepcion, un joven de unos 40 de edad. Sin embargo, llego otra persona, mujer de unos 55-60 y lo empezo a reganar muy feo por un pequeno error o equivocacion. Eso para un cliente ver tal accion es Terrible. No se regana enfrente de tus clientes. Senti pena y a la vez un poco de coraje al ver la accion. Se llama la atencion en privado, NO EN PUBLICO.
8/10
Reviewed Apr 28, 2026MUY BUENA UBICACION, FRENTE AL PARQUE CENTRAL ASI QUE TE QUEDA TODO MUY CERCA
ALGO DETERIORADO EN INSTALACIONES Y MUY RUIDOSO, EN NUESTRA HABITACION COMENZO UN RUIDO DESDE LAS 4:30 AM EN EL PISO SUPERIOR QUE NO DEJABA DESCANSAR
7/10
Reviewed Apr 27, 2026La ubicación excelente, la atención excelente, solo que la cama apenas te movías y rechinaba mucho.
La cama rechinaba micho
10/10
Reviewed Mar 24, 2026La ubicación cerca del centro de san cris
Que el internet no llegaba la habitación
8/10
Reviewed Mar 22, 2026Fantastic location and friendly staff. Right on the square.
There were no glasses in the room but there was a bottle of water.
9/10
Reviewed Feb 28, 2026The hotel is in an old colonial house, in all its old-fashioned beauty. It is really nicely renovated and even if I expected a normal hotel door... I was impressed by this old-fashioned one :) The location is in the center, next to the main square.
10/10
Reviewed Feb 23, 2026La atención del personal y su amabilidad al responderis dudas
Todo excelente
9/10
Reviewed Jan 31, 2026La ubicación
Lejanía del estacionamiento
5/10
Reviewed Jan 27, 2026The location is fantastic
The rooms need to be more comfortable and clean. But the major issue was our room was extremely cold. We had to seal the button of the door and the opening in the bathroom to keep to cold air coming in . Absolutely no heat available.
9/10
Reviewed Jan 25, 2026It doesn't get any more central - the hotel is just next to the main square which is always full of life. The rooms were quiet though and provided a good and safe refuge, sometimes with a spartanic touch, since it's a very nice historic building. The adjacent restaurant was great for every meal. All staff was very helpful.
We were thankful for the constant presence of (always friendly) security guards, but perhaps it is not necessary for them to have loud conversations in person or over the radio at 6h in the morning just next to the rooms. We were woken up by that almost every night, asking ourselves if everything's alright.
5/10
Reviewed Jan 18, 2026No aplica
Decían cama King size y era matrimonial
8/10
Reviewed Jan 4, 2026Ubicación, atención, habitaciones, su antigüedad y estado de conservación.
Tienen problemas con red de agua interna, me explicaron q al ser un inmueble catalogado no pueden hacer las reparaciones o adecuaciones necesarias, el INHA debe dictaminar, autorizar y supervisar cualquier cosa que hagan. Eso justifica sus deficiencias.
10/10
Reviewed Dec 31, 2025Hotel bellissimo, accogliente e in ottima posizione (praticamente sulla piazza)
9/10
Reviewed Dec 29, 2025Excelente ubicación
El estacionamiento un poco lejos
10/10
Reviewed Dec 29, 2025Todo ok
Algo de excesp de ruido en la partes de Abajo del restaurante y ya no enciende la chimenea
8/10
Reviewed Dec 17, 2025LA UBICACION FANTASTICA Y LA ATENCION DEL PERSONAL MUY BIEN, LAS CAMAS DEBERIAN SER QUEEN , YA QUE SON PEQUENAS Y CAMBIAR O DARLE MANTENIMIENTO A LAS BASES YA QUE SUENAN MUCHO AL MOVERTE,, Y SE ESCUCHA LAS HABITACIONES DE ALADO, JAJAJA. Y PONERLE UN FRIGO BAR PARA MAYOR CONFORT
LA CAMA
4/10
Reviewed Dec 14, 2025excelente ubicación
necesita unas camas y almohadas más cómodas, el Internet no llega a la habitación
10/10
Reviewed Dec 13, 2025La ubicación esta agradable ya que esta en el centro y sales y esta todo muy bonito
La ropa de cama no se sentía limpia
9/10
Reviewed Nov 9, 2025La ubicación
El internet no llegaba bien a la habitación
8/10
Reviewed Nov 6, 2025Right in the center of town
It was loud but you’re in the center so what do you expect.
9/10
Reviewed Oct 12, 2025La ubicación del recinto, sus instalaciones históricas. En general salvo pequeños detalles sin mucha importancia todo muy bien.
Las camas, un poco incómodas. Nunca tuve internet.
10/10
Reviewed Oct 9, 2025De los hoteles más antiguos y conserva la calidez e historia de la ciudad.
8/10
Reviewed Sep 12, 2025Excelente Ubicación
Las camas no son las más cómodas
6/10
Reviewed Sep 1, 2025Se escucha todo lo de las habitaciones contiguas y eso es desagradable.
9/10
Reviewed Aug 10, 2025La ubicación
10/10
Reviewed Jul 24, 2025Todo el hotel tiene ese espíritu acogedor. El balcón da directo al parque, se ve maravilloso de noche.
10/10
Reviewed Jul 22, 2025La ubicación
9/10
Reviewed Feb 24, 2025Everything that we needed was there, just a few steps away
everything was ok
9/10
Reviewed Dec 19, 2024Located at the very heart of San Cristobal. Surrounded by restaurants, coffee stores, museums and many places of interest. The hotel is an old manor; well preserved, very cozy and clean. All personel was very kind.
My room's door lock was out of order and easy to hijack, I reported to the front desk but they just gave excuses and no solution. Parking is provided but on separated premises; they informed it's 2 streets away from the hotel, but it's actually 4 (not a big deal but why don't they just tell the true).
10/10
Reviewed Nov 4, 2024The location is highly advantageous, situated within walking distance of various restaurants and bars. There are also several local agencies available for booking tours outside the city. Additionally, the bus station is conveniently located just a few blocks away, making transit easy for travelers.
7/10
Reviewed May 31, 2024At an excellent area
No TV/Cable
8/10
Reviewed Aug 6, 2023Rustic feel and location
Wi-Fi was very poor in rooms
7/10
Reviewed Jan 21, 2023Superb location and fireplace in the hotel premises.
it was very cold in the room. All was ok, but next time I'd chose another place to stay due to value of money + there are better and more comfortable hotels with better price offer, they are just not in a such top center position, but the city is not big and is easy to walk and reach everything.
6/10
Reviewed Jan 2, 2023Great location, right on the main square Super comfy bed and nice bedsheets Kept our luggage before check-in time
Staff was rude (apart from a couple of exceptions). If I am asking for something, I will expect the staff to stand from the sofa and stop looking at their phones. No safe box provided (even though it was advertised) Shower was cold with very low pressure (not ideal, since San Cristobal can get cold) Missing towels so we had to ask at reception
8/10
Reviewed Dec 19, 2022I loved my balcony overlooking the main square. Too bad I only had for 2 of my 4 days, even though I reserved a room with a view. The actual rooms overlooking the main square do not list a "view", which those without a view list "View" as a feature.
Biggest problem is the misclassification of which rooms have a view. I reserved a room with a view, but it was not delivered. I ended up in 3 separate rooms over 4 days. Poorly organized. Lots of work just to get what was promised and paid for. The WiFi was sub par and not available from my room.
10/10
Reviewed Oct 30, 2022it was right in the center of town .
Everyone was very nice, specially the son owner of the location .
6/10
Reviewed Sep 20, 2022only the location
no water in the bathroom
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Good service
Areas to consider
- •Noise from other rooms
- •Uncomfortable beds
Cleanliness
8.13/10Guests reported that the bedding felt unclean on occasion.
Service
9.1/10General satisfaction with the staff's attentiveness and service quality.
Location
9.64/10Excellent location in the center, very convenient for access.
Room Quality
8.09/10Some discomfort with beds and noise from neighboring rooms.
Amenities
8.62/10Basic amenities available, but some guests noted the need for better beds and a mini-fridge.
Value for Money
8.58/10Most guests felt they received good value given the location.
Food and Beverage
8.63/10No specific mentions regarding food but typical for hotel standards.
Overall Experience
8.8/10Overall positive experience with certain areas for improvement.