Newlands Park
Newlands Park, Ashlea Gardens, Pretoria, City of Tshwane Metropolitan Municipality, South Africa- Park
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Hotels in Pretoria8.4Excellent(2,073 reviews) 
85% match
79% match
78% match
Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn
by Protea Hotels by Marriott
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About this hotel
Convenient Location and Modern Amenities
Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn is perfectly situated next to Menlyn Park Shopping Centre, offering a seamless blend of urban convenience and contemporary comfort.
Luxurious Rooms and Dining Options
Indulge in air-conditioned rooms with stunning city views, flat-screen TVs, and modern amenities. Enjoy a delicious breakfast each morning or savor a meal at the on-site restaurant.
Versatile Meeting Spaces and Complimentary Services
With six meeting rooms available, the hotel is ideal for hosting various events. Benefit from free WiFi, private parking, and the option for airport transfers, ensuring a stress-free stay.
Book your stay at Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn for a memorable and convenient experience.
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Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Snack bar
Kid-friendly buffet
Evening entertainment
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Outdoor fireplace
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
24-hour security
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Stand-up comedy
Room Types
Twin Room
Up to 2 guests24 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsElectric kettleWardrobe or closet
Executive Suite, 1 Bedroom
Up to 2 guests47 m2King bed (151-180 cm wide)
1 King Bed
506 sq feet
Layout - 5 bedrooms and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar in bathtub
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
47 m2
In-room amenities
Coffee/tea makerMinibarAir conditioningHair dryerDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsSeparate dining areaFree WiFi
King Room
Up to 2 guests24 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room features a city view, flat-screen TV, wardrobe and safety deposit box. The private bathroom includes a hairdryer and free toiletries.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsInterconnected room(s) available
Suite
Up to 2 guests47 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suite features a city view, flat-screen TV, wardrobe and safety deposit box. The private bathroom includes a hairdryer and free toiletries. Extras include a seating area and with a refrigerator
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
47 sqm
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsAdditional toiletDining area
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,073 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 7, 2026I love the property
I love everything about the property
10/10
Reviewed Aug 31, 2026The atmosphere
There was nothing
9/10
Reviewed Aug 31, 2026The room was clean and the linen fresh. The check in was fast and easy.
The shower would benefit from improved water pressure, particularly in the mornings. A shower door would also enhance comfort by reducing drafts and preventing cold air from the air conditioning from entering the shower area.
8/10
Reviewed Aug 27, 2026Friendly and helpful staff
10/10
Reviewed Aug 23, 2026Service of the waiter
Nothing
10/10
Reviewed Aug 23, 2026Place is central to the surrounding area. Room we occupied was clean and maintained very well
9/10
Reviewed Aug 17, 2026buffet good room - clean no breakfast
nil
9/10
Reviewed Aug 17, 2026Staff are very friendly and helpful The room qas very clean The food was very good
Gym was much smaller than I expected
8/10
Reviewed Aug 16, 2026Clean rooms
10/10
Reviewed Aug 13, 2026The birthday cake for my friend, as an extra touch, was so perfect.
Nothing, everything was great.
10/10
Reviewed Aug 12, 2026Clean, comfortable, great breakfast and exceptional staff
Nothing
10/10
Reviewed Aug 11, 2026Everything was exceptional 👌🏽, the staff was friendly and welcoming, the food was delicious.
10/10
Reviewed Jul 22, 2026Cleanses
Their breakfast and hospitality is excellent
10/10
Reviewed Jul 20, 2026The staff was soo welcoming and friendly. The room service was quick and efficient for any kind of assistance. Breakfast was more than enough super nice, great staff assisting as well. Forgot one of my items in the room while checking out but when i reached out, they were more than happy for assist and i can come back to collect it. Definitely i will come back. Thank you!
Parking, was not sure exactly where to park when the front parking is full.
10/10
Reviewed Jul 20, 2026Everything
None
10/10
Reviewed Jul 19, 2026The comfort, cleanliness, quietness Everything
Nothing
9/10
Reviewed Jul 15, 2026Staff friendly. Rooms super clean with good linen and towels. Dinner and Breakfast is very good. Overall a great stay and we will visit again.
Everything Good
9/10
Reviewed Jul 15, 2026Stylish unit, tranquility, restaurant and a good place to chillax for our club date, the food was really good, friendly staff
We paid more than average price but placed in a room next to the elevator, we could hear noisy people using the elevator from when we slept until early hours of the morning
10/10
Reviewed Jul 13, 2026The property is very clean. The stuff is very friendly and organised.
Nothing i liked everything about the property Which they could update their Tv
10/10
Reviewed Jul 13, 2026Everything was Perfect, room had everything we needed. Breakfast was amazing. Staff were lovely,friendly and very accommodating. Room and hotel is very clean.
No complaints.
9/10
Reviewed Jul 13, 2026Everything was just perfect
Nothing
8/10
Reviewed Jul 8, 2026Proximity to the mall
Food
10/10
Reviewed Jul 5, 2026The facility, the food and staff hospitality.
10/10
Reviewed Jul 3, 2026The place is in a very good location with proper security and is near one of the biggest malls in the country, Menlyn Mall.
8/10
Reviewed Jul 3, 2026Breakfast
Gym is very small
9/10
Reviewed Jul 2, 2026Pequeno-almoço intercontinental muito variado e de excelente qualidade. Funcionários extremamente simpáticos, atenciosos e profissionais. Excelente localização, mesmo em frente ao Menlyn Park Mall, proporcionando grande conveniência
O quarto era um pouco pequeno para uma estadia mais confortável. O espaço disponível no quarto era limitado, especialmente para bagagem. Esperava um quarto mais espaçoso, considerando o padrão geral do hotel
9/10
Reviewed Jun 30, 2026Excellent consierge service
10/10
Reviewed Jun 28, 2026Tne ambience! This is my favorite hotel !
Nothing
9/10
Reviewed Jun 28, 2026Lots of amazing variety to choose from. Bernad was serving us. He is so professional, polite and really going and extra mile for us.
Ironing board that was unstable and hard to set it.
10/10
Reviewed Jun 28, 2026the whole stay was awesome
7/10
Reviewed Jun 26, 2026Bed was comfortable. Food was very good.
I don’t like using the word pathetic, but the shower was pathetic, it was like having someone pee on you. No pressure whatsoever. And the music from Summit was unbearable overnight. The windows did not close/seal all the way tight.
9/10
Reviewed Jun 24, 2026Excellent service
10/10
Reviewed Jun 24, 2026Hospitality
Nothing
10/10
Reviewed Jun 22, 2026Everything
10/10
Reviewed Jun 22, 2026Everything was excellent
0
10/10
Reviewed Jun 21, 2026Bed was extremely comfortable. Good night rest.
Nothing
10/10
Reviewed Jun 21, 2026Cordelia provided an exceptional service at Protea Hotel Fire and Ice in Menlyn. She was professional, friendly, warm and welcoming from arrival until check out. She created a memorable experience by having a sweet anniverary surprise delivered to our room. The hotel is vibrant and modern with an amazing pool area. The room was spacious, modern and provides everything that you will need. The hotel provides secure underground parking. Situated steps away from Summit, close to the Menlyn Mall, Sun Times Square and amazing restaurants.
10/10
Reviewed Jun 20, 2026The stuff was very friendly
Everything was great
10/10
Reviewed Jun 19, 2026Effeciancy
9/10
Reviewed Jun 17, 2026Great
10/10
Reviewed Jun 17, 2026It was a wooooooow
Nothing. Everything was in good order
10/10
Reviewed Jun 17, 2026Location is central. Breakfast was exceptional 👌
9/10
Reviewed Jun 16, 2026Neat & Comfortable Room Very nice Breakfast
10/10
Reviewed Jun 16, 2026Clean and comfortable
The service
10/10
Reviewed Jun 16, 2026Staff was friendly and welcoming from arrival point until we checked out. Room nice and comfortable. The food was amazing 👏
10/10
Reviewed Jun 15, 2026The hotel was clean, comfortable, and had a lovely atmosphere. The staff were friendly and made my stay enjoyable. I had a great experience overall.
There was nothing major to complain about. My stay was pleasant, and everything met my expectations.
10/10
Reviewed Jun 15, 2026nothing to complain about ivery friendly staff ever
nithing
10/10
Reviewed Jun 14, 2026Its very nice
The space for breakfast was too little for if the hotel is full
2/10
Reviewed Jun 11, 2026Quality of breakfast - food was cold despite being kept in bain-maries. Water refill was not done when the room was serviced by housekeeping.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good food
- •Convenient location
- •Cleanliness in common areas
Areas to consider
- •Rooms too small
- •Minor cleanliness issues
- •Temperature control problems
Cleanliness
7.54/10The property is clean, but there were mentions of issues like a smell in the carpet and a lack of water upon arrival.
Service
9.01/10Staff friendliness and responsiveness were praised, contributing to a positive experience overall.
Location
9.05/10Location convenience was highlighted by multiple reviews, making it a strong point.
Room Quality
7.5/10Rooms were generally described as small, with some complaints regarding temperature and noise.
Amenities
8.53/10Amenities like food and parking received positive mentions, although some rooms lacked sufficient space.
Value for Money
7.99/10Given the mixed reviews, value for money seems dependent on individual expectations regarding room size.
Food and Beverage
9.04/10Food quality was frequently mentioned as very good, positively affecting overall sentiment.
Overall Experience
8.51/10General enjoyment of the hotel experience was noted, with many positive comments outweighing the negatives.