The Tarna Resort, Koh Tao vs Similar Hotels

Rooms described as large, comfortable with great views and some with swim-up pools; some issues noted (uncomfortable pillows, poor room lighting, occasional A/C problems that were fixed).

Some complaints about room size and bed comfort, particularly the uncomfortable beds.

Mixed to negative: several reports of very basic or old rooms, small size, shower problems, noisy AC and inconsistent quality between new and old wings.

Villa has an outdated feel; some cleanliness concerns due to wildlife.

Several guests reported rooms were not made up or cleaned on request; some housekeeping issues mentioned (unclean/uncared-for rooms).

The hotel is very clean, rooms are comfortable and the facilities are well-kept.

Mixed mentions: some guests found rooms clean, others reported housekeeping issues (laundry left in corridors) and bathroom cleanliness/maintenance problems.

Wildlife part of the experience includes geckos and other insects inside the villa.

Well located near Sairee Beach and town (10–15 min walk); tranquil setting at forest edge appreciated despite being on a slope.

Location is slightly at the top of a hill which may be inconvenient for some guests. However, it's quiet and close to the main area.

Very strong: repeatedly described as beachfront, excellent location by shops and the sea, with direct beach access and great views.

Stunning and peaceful location with incredible views; proximity to shops and restaurants.

Multiple reviews praise helpful, friendly staff: resolved A/C quickly, provided free transfers, golf-cart/shuttle assistance and assisted with transfers to other hotels.

Staff were very nice and helpful, addressing guests' needs promptly.

Consistently praised: staff described as friendly, attentive and helpful; good service at breakfast/restaurant and helpful transfer service.

Friendly and helpful hosts; arranged fishing trip and pick-up service.

Breakfast repeatedly praised as extensive and varied; negatives include hot breakfast area (no air-conditioning) and lack of an on-site restaurant.

Thai food was good, but western food options were lacking and there were issues with pricing.

Strongly positive: breakfasts repeatedly praised (served on the beach), restaurant frequently described as very good.

Standard quality for this hotel tier.

Good amenities like swim-up pools, golf carts and shuttles, but no on-site restaurant (takeaway only) and limited in-room extras (e.g., single Nespresso pod) were negatives.

The hotel features a nice pool and a small gym, but the gym could use some improvements.

Positive: good pools by the sea, beach access, beach restaurant and shuttle service to the pier; some parts of the complex are newer than others.

Private villa with plunge pool; good exercise hike to nearby amenities.

Standard quality for this hotel tier.

Some guests felt they were overcharged and had issues with advertised benefits.

Mixed: some guests felt excellent value (great breakfast/restaurant on the beach), others felt rooms did not match photos and considered price-quality poor.

Considering the price, guests expected a bit more from the villa.