Best Western Swan Castle Inn vs Similar Hotels

We had the junior suite which was huge; beds were comfy, room was huge.

Rooms reported as clean and comfortable but had some issues with noise.

Rooms were often outdated and had maintenance issues.

Rooms were clean, comfortable and well-furnished.

Rooms are always clean and hotel is very well taken care of.

Some reviews mentioned cleanliness was good, but there were also mentions of poor upkeep in certain areas.

Numerous complaints about dirtiness and odors in the rooms.

Mixed feedback on cleanliness; issues reported include maintenance needs.

Primary perk is location, close to downtown and a park.

No specific complaints about the location, generally satisfactory.

Good location but perceived unsafe after dark.

Good location near amenities, but winter weather impacted convenience.

Front desk staff are always very courteous and friendly.

Positive comments about friendly and accommodating staff.

Staff were helpful and friendly, but some issues required repeated requests.

Friendly and attentive service mentioned, contributing positively.

Breakfast is pretty blah, but espresso machine available 24h is fantastic.

Breakfast options were described as basic and lacking in variety.

Breakfast quality was poor; meals received mixed feedback.

Breakfast praised but some dissatisfaction with variety.

Pet friendly room was cute with bowls, pet bed, and treats.

Mixed feedback, with some missing amenities reported like no ice machines and limited breakfast options.

Basic amenities were available, but lacking in essentials like cookware.

Reasonable amenities; breakfast and convenience noted positively.

Standard quality for this hotel tier.

Numerous comments on affordability and value for the quality.

Good price for the stay, especially considering location.

Good value for the price according to several reviews.