Héroes II
Héroes II, 50246 Toluca, MEX, Mexico- Park
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About this hotel
Luxurious Accommodations with Garden Views
Indulge in Relaxation: Enjoy the indoor swimming pool, spa with hot tub, and games room for ultimate leisure.
Charming Colonial Design: Immerse yourself in the beauty of Mexican craftwork, explore the antiques museum, and visit the quaint chapel.
Culinary Delights: Savor local and international cuisine at Carruaje Restaurant, known for its Viennese desserts, and unwind at the bar with a game of billiards.
Experience the beauty of Toluca at Quinta Del Rey Hotel. Book your stay now for a memorable getaway.
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Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Bar
Tour desk
Ironing service
Meeting/banquet facilities
Dry cleaning
Games room
Chapel/shrine
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Lockers
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Process in place to check health of guests
Access to health care professionals
24-hour security
Room Types
Standard King Room
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. This double room has a wardrobe, a safe deposit box and a TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSatellite channelsWardrobe or closetBottle of waterTrash cansCotsShampoo
Superior Double Room with Two Double Beds
Up to 3 guests40 sqm2 Double bed (131-150 cm wide)
The spacious twin room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This twin room features a wardrobe, a safe deposit box and a TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSatellite channelsWardrobe or closetBottle of waterTrash cansCotsShampoo
Standard Double Room with Two Double Beds
Up to 3 guests40 sqm2 Double bed (131-150 cm wide)
The spacious twin room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSatellite channelsWardrobe or closetBottle of waterTrash cansCotsShampoo
Superior King Room
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. This double room has a wardrobe, a safe deposit box and a TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSatellite channelsWardrobe or closetBottle of waterTrash cansCotsShampoo
Junior Suite
Up to 2 guests83 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a TV with satellite channels, a seating area, a wardrobe and a safe deposit box. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
83 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerSeating AreaToiletPrivate bathroomSatellite channelsSofaWardrobe or closetDining tableBottle of waterTrash cansCots
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(253 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 14, 2026very clean, well run property...beautiful gardens...good restaurant
all good
10/10
Reviewed Sep 9, 2026Todo excelente!
9/10
Reviewed Sep 6, 2026Big and well established room, nice interior. Garden and outside very nice though I did not use it. Restaurant ambiente very nice
Restaurant staff mostly don't understand English, particularly mornings Ordered breakfast took very long though very delicious. Buffet could be an alternative. Coffee maker missing in the room or coffee in the lobby would be nice.
10/10
Reviewed Aug 18, 2026Belleza de hotel
Nada
7/10
Reviewed Aug 11, 2026El jardin y la atención en recepción
La alberca un poco abandonada, no había quien diera toallas
10/10
Reviewed Jul 21, 2026I love the arquitecture, the room was spacious, we had balcony and an amazing view, hot water to enjoy a hot shower in the bathtub, everything was amazing and clean
the WIFI was a bit slow
8/10
Reviewed Jul 21, 2026What a charming place. It's just outside downtown and on a main road into the city, but it feels secluded and peaceful. The staff is very friendly; I was always greeted with a smile and a warm conversation about various topics. The room is spacious and comfortable. When I return, I will definitely stay here again.
Breakfast should be included, at least a small standard meal like sweet bread and a cup of coffee for the price. I was being charged for every coffee refill, even when my cup was three-quarters full. Fresh, filtered water should be available free of charge—at minimum, a small bottle. I bought a 10-liter jug since I stayed for several days. The water is NOT potable, and guests should 1) be informed of this and 2) have free access. The Wi-Fi is, to say the least, infuriating. I had to cancel a few Skype meetings because the signal was so bad that even basic WhatsApp calls didn't work. I couldn't even scan news headlines. Forget about watching Netflix at night. It’s ludicrous to have rooms without coffee makers. It forces you to buy coffee in the restaurant. I was shocked to find the rooms didn't have even the cheapest coffee pots. If one of these could be changed, I would suggest offering breakfast—something small with coffee.
10/10
Reviewed Jun 16, 2026环境非常好
早餐和住宿一体会更好
9/10
Reviewed Jun 8, 2026La decoración en general, amplios espacios y jardines y exteriores
Falta de personal
8/10
Reviewed May 18, 2026Instalación excelente
No hay servicio al cuarto
9/10
Reviewed May 15, 2026Me encanta la comodidad e instalaciones del hotel. Sólo el restaurante me parece muy alto en sus precios. Pero en general, muy buen lugar para ausentarte de la realidad y descansar al máximo
Precios en el restaurante
10/10
Reviewed May 2, 2026Sus jardines, la decoración en general,su comida.
Todo muy bien
10/10
Reviewed Apr 27, 2026El hotel es muy hermoso tiene todo área para relajarse con su hermoso jardin, área de juegos para todas las edades ,su alberca climatizada, la habitación muy limpia y bastante cómoda, una bella capilla,y pues los invito a conocerlo La atención es excelente
10/10
Reviewed Apr 6, 2026El agua caliente dilata mucho en llegar
10/10
Reviewed Apr 6, 2026Ubicación buena, instalaciones adecuadas, gran confort en la habitación
Sazón y precios de los alimentos del restaurante
10/10
Reviewed Mar 20, 2026"TODO" el lugar es hermoso el restaurante muy bonito con una excelente atención TODO MUY BIEN
8/10
Reviewed Mar 7, 2026Großes Zimmer, sauber, etwas in die Jahre gekommen.
10/10
Reviewed Mar 4, 2026This property looked like an Hacienda with lots of detailed charm. Staff was friendly and always helpful. Very clean all throughout the Hotel. The garden was so beautiful and we even got to go to the chapel.the restaurant was delicious, a bit pricey, but worth it.
9/10
Reviewed Feb 27, 2026Good location. Clean.
10/10
Reviewed Jan 31, 2026Todo es nuestro lugar favorito
8/10
Reviewed Jan 29, 2026Lunch at the restaurant was excellent. Room and facilities very nice. Good access for airport
Restaurant closed at 8pm so had to eat elsewhere
8/10
Reviewed Jan 20, 2026El desayuno genial
Muy complejo adquirir conexion wifi.
8/10
Reviewed Jan 19, 2026Ubicación
Todo bien
10/10
Reviewed Jan 19, 2026Excelentes instalaciones, excelente la temperatura del agua de la alberca
6/10
Reviewed Jan 18, 2026Camera colazione
Freddo in camera
10/10
Reviewed Jan 15, 2026excelente
10/10
Reviewed Jan 9, 2026What a classic hotel with an attention to detail in its design and decoration. Our junior suite and standard King rooms were very quiet and comfortable. The restaurant staff was very attentive to our dietary requests.
Some people in the reception could have been more proactive. We wanted to go to the Nevado de Toluca. He finally arranged a driver and when we arrived, the trails were closed due to an accident that happened a while ago. This is the major site in the area. Surely someone could have known this and spared us a 5 hour round trip drive and 1700 pesos. I count on my hotels and drivers to know what’s going on.
10/10
Reviewed Jan 6, 2026La limpieza , decoración, el personal muy atento
El precio de los alimentos del restaurante muy caros
10/10
Reviewed Dec 20, 2025Todo, calidez, confort, el trato del personal, son muy atentos. Las instalaciones excelentes
10/10
Reviewed Dec 6, 2025Las instalaciones y decoraciones son hermosas.
Losl precios en el restaurante son excesivos.
10/10
Reviewed Nov 11, 2025The breakfast was average. Plates should be heated when serving warm food. Coffee could be better. Service was great with very friendly and attentive staff. View of the garden and ambiance in the restaurant was perfect. The soft background music made for a relaxing way to start the morning. The bar was very nice where I enjoyed a margarita and cappuccino. Comfortable seating and attentive staff.
Providing a coffee maker in the room would have been very convenient. This simple improvement would be appreciated by most guests. Especially after a late check in when restaurant is closed. It should be standard for any hotel room.
10/10
Reviewed Oct 12, 2025Very clean and beautiful hotel. Staff friendly
9/10
Reviewed Oct 7, 2025Las instalaciones
El personal fue muy intolerance con la hora de salida e invadieron mi espacio con un minuto de la hora vencida
10/10
Reviewed Sep 30, 2025Habitacion comoda area de alberca muy agusto todo me encanto
10/10
Reviewed Sep 29, 2025Todo muy bien
6/10
Reviewed Sep 11, 2025Ahora resulta que piden depósito en garantía para daños de habitación cosa que en ningún hotel piden
10/10
Reviewed Sep 7, 2025Habitación limpia
10/10
Reviewed Sep 4, 2025La tranquilidad y calidez de su personal. Van varias veces que nos hospedamos, y esta vez nos tocó el hotel casi vacío, muy tranquilo, con todas las amenidades y el servicio de primera. Nos encanta 😃
7/10
Reviewed Sep 1, 2025El Hotel es precioso, pero cuidado que cobran un depósito de $1000 que no te regresan al salir, te hacen un cobro de 1 centavo para evitar la cancelación del pago o algo así muy absurdo y después hay que esperar 5 días a que te devuelvan el dinero, un procedimiento absurdo, incomodo y vergonzoso que te hace sentir insegura de que realmente te lo paguen.
La almohada muy alta y dura, el colchón de la cama no es muy cómodo y no hubo portero a las 5:00 am ni recepcionista. Pero lo peor es que te cobran un depósito de $1000 que no te devuelven al salir del hotel, sino que hay que esperar 5 días para tenerlo, aún no sé si me lo van a pagar y estoy perdiendo el tiempo estando atenta de que llegue esa devolución, es absurdo. Ya me regreso a España y me quedo con la sensación desagradable de no tener mi dinero.
10/10
Reviewed Aug 24, 2025Muy buenas instalaciones. Afuera en la calle pocas opciones tiendas de conveniencia.
10/10
Reviewed Aug 11, 2025Simplemente encantador, es maravilloso!
10/10
Reviewed Aug 7, 2025The room was really nice and suited our needs. However it would have been perfect if we at least had a coffee maker, microwave, and bar fridge. Our stay was one week and all we got was 2 bottles of water daily and 2 clean glasses. This was really unusual as We travel a lot and were quite Surprised that there was nothing in the room to at least make a simple breakfast.
10/10
Reviewed Jul 26, 2025Lovely courtyard made morning coffee an event.
10/10
Reviewed Jul 24, 2025Excelentes instalaciones
6/10
Reviewed Jul 21, 2025La instalación y lo tranquilo
Costo exagerado. Y no incluye desayuno, tampoco incluye café y cafetera en la recámara. Otros hoteles lo ofrecen a menos de la mitad de precio.
10/10
Reviewed Jul 2, 2025Excelente Atención, Habitaciones Muy Amplias y muy bueno el nivel de alimentos en Restaurante
10/10
Reviewed Jul 2, 2025Everything in this place is amazing...but the staff it's what makes the difference. Alexis the recepcionist, was really nice and helpful.
10/10
Reviewed Jun 24, 2025Excelente atención y tranquilidad
10/10
Reviewed Jun 17, 2025.
4/10
Reviewed Jun 16, 2025Me lleve una mala experiencia, pues para empezar, me obligan a dejar 1,000 pesos de deposito por si se PIERDE algo, aunque se deja una baucher abierto para gastos, despues me quede consumiendo en el bar viendo las carreras de fórmula 1, cuando termino hice mi salida y me querían cobrar 2,000 pesos por salir despues de las, cuando estuve consumiendo en el bar. muy desagradable
10/10
Reviewed Jun 11, 2025Los baños ya están algo viejos pero los cuartos están muy amplios y espaciosos.
10/10
Reviewed Jun 2, 2025Amazing, Beatiful, Unique. Spectacular, Great
10/10
Reviewed Jun 1, 2025Decorations, hotel is beautiful
8/10
Reviewed May 26, 2025Es un hotel antiguo pero funcional
10/10
Reviewed May 19, 2025Me gustó la tranquilidad, el servicio es excelente, espacioso.
8/10
Reviewed May 18, 2025N/A
10/10
Reviewed May 15, 2025Jajajajaja
10/10
Reviewed May 6, 2025Excelente hotel, muy buenas instalaciones
10/10
Reviewed May 5, 2025Trato excelente, lugar muy bonito y tranquilo, 10 de 10. Mi unica observación es que las ruedas en las camas, resultan muy incomodas.
10/10
Reviewed May 3, 2025Es una estanciauy buena, tranquila, el personal muy amable en todo momento. La alberca climatizada y techada fue un mega plus por mi bebé de 1 año, y las áreas en general muy bellas a la vista. Sin duda volveremos en familia
10/10
Reviewed Apr 29, 2025Excelente Hotel para descansar, tranquilo entre semana y al parecer los fines de semana se pone más concurrido.
6/10
Reviewed Apr 25, 2025Es lamentable que todo el personal tiene versiones diferentes sobre los servicios del hotel. Algunos te dicen que el restaurante se cierra hasta las 10 de la noche y otros te dicen que a las ocho y de todas maneras cuando pides algo de Servicio a cuarto te ponen peros
4/10
Reviewed Apr 24, 2025Personal atento, hotel bien ubicado, sin embargo la conexión a internet es un problema, incluso en la habitación, la recepción de señal de celular también es limitada, el flujo del agua no es óptimo y hay que esperar tiempo a que fluya agua caliente. Las habitaciones son muy grandes y la cama cómoda.
10/10
Reviewed Apr 23, 2025Muy bonita propiedad
10/10
Reviewed Apr 15, 2025Increíble la alberca fantástica
10/10
Reviewed Apr 10, 2025This is by far the nicest hotel we have ever stayed in! 15 minutes to Toluca airport & close to a cpl of very nice restaurants, which was nice as we arrived late on a Sunday & their restaurant was closed, but the delightful staff was quick to recommend options for us. There are multiple, tranquil gardens with fountains & benches. Also a beautiful chapel on site. The rooms are extremely spacious, very comfortable & spotless. We had room 322, king bed with sitting area & nice balcony overlooking one of the gardens. It was so quiet & peaceful you could hear a pin drop. The furnishings are elegant. Each floor offers a common sitting area with gorgeous furnishings.Sadly, we did not have time to explore the spa, pool or exercise area....next time for sure. We enjoyed delicious breakfasts in their restaurant & drinks in the lounge. The nicest,most helpful staff we've ever had the pleasure to meet. I wish we had more time to spend, which leaves room for a return visit. This hotel is an absolute must stay!! Highly recommended! Thank you Quinta del Rey.
10/10
Reviewed Mar 15, 2025Excelente
10/10
Reviewed Mar 11, 2025.
10/10
Reviewed Mar 10, 2025Increíble y muy a gusto. El hotel súper limpio
10/10
Reviewed Mar 4, 2025lindo hotel con hermosos jardines
8/10
Reviewed Mar 3, 2025Las almohadas muy incómodas, el aire acondicionado da directo a la cama y afecta la garganta
2/10
Reviewed Feb 26, 2025Muy sucio no hacen el aseo, no hay servicio a la habitación.
10/10
Reviewed Feb 23, 2025Excelente ubicación, instalaciones y servicio
10/10
Reviewed Feb 5, 2025excelente servicio y el restaurante muy bueno
10/10
Reviewed Jan 31, 2025Excelente Hotel, para pasar en familia. El trato fue maravilloso y su restaurante 10/10
9/10
Reviewed Jan 21, 2025The room was big, gym is big as well which is good. The hotel is a little old but still very comfortable and well maintained.
WiFi didn't work in my room and the breakfast should be included.
10/10
Reviewed Jan 20, 2025The rooms were big and spacious, very clean, nicely decorated. The bed was so comfortable and the room has view to the beautiful garden
10/10
Reviewed Jan 9, 2025Clean and spacious room which looked very fancy (like the rest of the hotel). Bathroom had a bathtub (additionally to the shower), just in case you want to take a hot bath. :) Staff was very friendly. Wifi was good. The in-house restaurant was good. There was parking on site. Would stay there again.
We couldn't find any supermarktes or smaller/simpler restaurants close by so your options are limited if you don't want to get into the car.
10/10
Reviewed Jan 7, 2025Excelente hotel de descanso muy silencioso y hermosa habitación
10/10
Reviewed Dec 22, 2024Muy buen lugar para descansar. Muy linda la decoración y el personal de primera
10/10
Reviewed Dec 21, 2024Excelente servicio y atención de todos
10/10
Reviewed Dec 21, 2024Excelente todo
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent service
- •Clean facilities
- •Beautiful location
Areas to consider
- •High restaurant prices
- •Deposit procedure issues
Cleanliness
9.7/10Many guests mentioned clean rooms.
Service
10/10Overall service was noted as excellent with friendly staff.
Location
9.7/10The hotel's location received positive mentions.
Room Quality
9.2/10Rooms were described as nice but lacked certain amenities.
Amenities
8.7/10Facilities were praised but some expected more amenities.
Value for Money
8.7/10Some guests felt prices were excessive for what was offered.
Food and Beverage
9.2/10Food quality had mixed reviews; breakfast could improve.
Overall Experience
10/10General sentiment was very positive despite some minor issues.