Rosewood Matakauri

Attentive and personalised service; room size, layout, fit-out, minibar snacks; food quality and menu options; wine list - especially Caroline the sommelier was a stand-out; gym; EVERYTHING!

Nothing we can think of.

Incredible location, excellent facilities and attentive staff.

Had to leave

Exceptional stay with top-tier service and comfort. The room was immaculate and featured a very comfortable king-sized bed. I particularly enjoyed the quiet atmosphere and the convenient gym facilities. The staff made the check-out process quick and easy. I look forward to staying here again on my next trip.

breath taking beauty

Gorgeous property. Views that are memorable and unmatched. Exceptional staff. Amazing food. An all around fantastic experience! Highly recommend!

Matakauri Lodge
⭐⭐⭐⭐⭐ From the moment we arrived at Matakauri Lodge to the warm farewell at departure, the level of service and care we received was beyond anything we expected — truly world class. Every detail felt thoughtful, personal, and seamless, making our entire stay not just luxurious, but deeply restorative. The food was absolutely exceptional — each dish a celebration of flavour and artistry. Every meal felt like an experience in itself, paired beautifully with the surrounding views and gracious hospitality. Our room was nothing short of magical. Waking up to those breathtaking views was a joy each morning, and the luxurious bathroom added a touch of indulgence to every day. The bed — oh, the bed! — felt like floating on a cloud, making restful sleep effortless and dreamy. We have absolutely no complaints… except that we had to leave. But one thing is certain: we will return. Matakauri Lodge is not just a destination — it’s a sanctuary. A place to recharge, reconnect, and remember how beautiful life can be. Until next time.

A magical place in beautiful setting with unbelievable views. Lovely, charming staff and managers made everything easy and enjoyable. Excellent food with multiple choices and a tasting menu with wine pairings that was perfect each night, a great surprise given the small size of the lodge. Definitely one of my most memorable stays! Worthy of the cost.

It was one of the most beautiful locations and properties! The rooms were amazing and had the best views. The staff was nice and extremely helpful and had the best food! Vladimir makes the best Negronis! Highly recommend.

Outstanding. Room, ambiance, service and food were all wonderful.

The restaurant servers were EXCELLENT! Jamie was great. Gabriela is the person that made our stay memorable. What an asset to the brand! Personable and warm, made a connection with every guest, yet very professional. A hard combination to find in a manager. She is ehat Rosewood wants to project to its guests sll rolled up in one. The overall service was superb and what is expected at Rosewood. It is very isolated and not close to anywhere except by a 15 min taxi ride, so do take that into consideration. Location is right on the lake with fantastic views. The food was very good. The produce was of the highest quality. The meats all a bit gamey tasting. Not sure what that was about. The rooms are not what I expect from Rosewood and need an update. Housekeeping did keep it clean, but often forgot water and toilet paper. Would I oay the rate you are currently asking? No.

Honestly this is an amazing hotel, and we definitely recommend. It is a bit pricey but if you are looking for a relaxed break, this is definitely the hotel you want to go to. All other hotels are more convenient for doing activities as you are closer to town, though this is an amazing hotel to just take a break, or for holiday home if you have a big family. The staff here are honestly so helpful and treat you like family, they all take care of you to your personalised likings. This is also the cleanest hotel i’ve ever stayed in, along with breathtaking views right near the lake. Food is amazing too, along with helpful amenities such as the gym and sauna. There is also quite a lot to do here , you can go to the jetty where you see breathtaking views along with a hike around this area, you can go to the library, go to the gym, and much more. I would also like to say that the massages at this place are honestly amazing and definitely recommend getting it if you are staying at Matakauri. Otherwise, this is an amazing hotel, it is a bit pricey but compared to all other hotels in queenstown this is the best one and there is no doubt about that. Here at Rosewood Matakauri you defined get what you paid for, along with kindness from the staff, always checking up on you! Definitely recommend and once again thank you so much to the staff for being so helpful with everything and making our stay at Rosewood Matakauri and very memorable experience! Thank you Rosewood Matakauri!

Lovely to sit looking at Lake a d enjoy delicious food

Nothing

Beautiful and stunning property in a peaceful location close to town. Incredible food and service and amenities

Difficult to find parking in town - free shuttles to town would be nice

Felt heavenly!

No negatives!

We liked everything Matakauri had to offer. The staff were more like friends and treated us like family. Sitting in the lounge in front of the fireplace enjoying the view of the mountains was absolutely stunning. AND the food was fabulous!!

We cannot think of anything that could be improved on. Attentive and friendly staff. Gardeners, housekeepers, wait staff and managers all were exceptional.

The position of the propery is great, only about 10 mins out of town and right on the lake, the views were outstanding! The rooms are spacious and well thought out to capture the view from all angles, very private, a lovely bath with a view of the lake/mountains and Im all about a walk in wardrobe to hide the luggage in. There are nice tracks down by the lake to go for walks and a jetty to swim off if your game. There were a lot of staff and they were all extremely attentive.

I found the dining/lounge area a touch quiet and lacking a bit of atmosphere but lovely all the same. (maybe it was just a quiet couple of days, only 2 other guests) I also would personally have loved to open the windows and let some fresh air in.

Fantastic and super friendly staff, including Victoria and Sophia from HB. Locsl staff also great Lovely atmosphere

Only thing was the hand towels in our room. We prefer hand towels to face clothes size for drying hands.

We had a great stay. The staff overall can use some more training and development into their roles. Extremely friendly and nice staff overall.

Beautiful hotel, spectacular setting, excellent service. Highly recommended!

本当に素敵なホテルでした。温かみがあって上品で、従業員はみなさんとっても親切でした。ロストバゲージで身の回りのものが色々と足りない中、ブラシやヘアアイロン等、色々なものを貸してくださいました。食事もおいしかったです。また温かい季節に訪れたいと思いました。

Great experience. All aspects of the Lodge were perfect.

The greeting by the manager was just the beginning of a great experience. The team treated us like royalty all weekend

Facilities: Top of the line; Service: Flawless; Cleanliness: Immaculate; The staff are so very attentive