Best Western Plus Kamloops Hotel

pool was cold

Ausreichend kostenlose Parkplätze vorhanden. Zimmer waren sauber und geräumig. Die klimaanlage war jedoch alt und gewöhnungsbedürftig

Good location Friendly morning concierge in the lobby Pool Breakfast in the morning

Room didn’t get cleaned at all Garbage wasn’t emptied and so it was overflowing. They didn’t change our towels

Guys working the counter were cool.

Could have used an escort for my Birthday

Emplacement et confort. Personnel très aimable.

Le bruit. Les chambres sont mal insonorisées, on entend les voisins parler et marcher. Le petit déjeuner est moyen.

Clean great bed and pillows

N/a

My son loved the pool. the breakfast was also amazing

The busy street was hard to get into and out of the hotel.

Location

Lovely clean property with excellent staff. The pool and spa was a welcome bonus.

Nothing.

we didnt love the breakfast. It was difficult to navigate when it was busy in there.

We couldnt get cell phone reception in our room and had to go outside the building to use the phone. The use of a cell phone is crucial for any emergencies that I might have been needed for.

Great breakfast

Breakfast was as expected. Good choices and room was great.

Was perfect for an overnight stay. It did the job, and we felt very comfortable!

Nothing, it was a-okay!

Location is good and near to most of other places. Breakfast is fair.

Communication skills of front desk is poor. We asked to clean our room three times but it did not happen.

My favourite Best Western to stay at!

That vacant lot next door. We always travel with our doggo(s) and that vacant lot is so gross!

Good

Convenient to the university and highway access

Had a silverfish in my room bathroom tapped leaked I made them aware of the moisture attracting bugs

It was clean and staff was helpful and friendly

It was quiet pricy in my opinion

Clean and cozy, we loved the sale water pool.

The stuff is great. Beds are comfortable

Some of the furniture and bathroom needs update

Location was close to our venue

Bathroom was infested with silver fish, sheets were dirty, blankets were stained with other people’s hair, mattresses were horrible.

Disappointed wooden knives and forks paper plates sausages were unrecognizable. Omelet was okay ⁸

Easy to find off highway

Service was poor and room amenities were lacking. No kleenex and not enough towels

Nothing

Staff. Refused to accept my government issued photo ID. Double charged me for the deposit then refused to book me in. Argued with me for almost an hour after a 10 hour drive. Had to go to another hotel

Breakfast was very good

I think if there's one thing, more of an observation; the window looking into the gym should be frosted so people can't see in or out to maintain privacy for everyone.

Breakfast was great

Heater didn't work

Got in at midnight n left at 8 am Was woken up by staff cleaning rooms n banging on doors to see if Rooms were vacant. Not worth the stay $$$ as it was almost $500 👎

Breakfast was great. One morning we had to leave at 4am so the lady at the desk gave us each a sack breakfast which was greatly appreciated.

How understanding and welcoming staff was to me and my whole family

There was nothing I disliked

Nichts

Altes muffiges, dunkles Hotel das in die Jahre gekommen ist. Preis Leistung ist nicht gerechtfertigt. Das Zimmer war kalt und im Bad war nur eine Fußboden Heizung die nur eine Stunde läuft. Das Bad und der Boden waren Eis kalt. Das Zimmer war ein kaltes dunkles Zimmer. Nie mehr werde ich Best Western buchen

Very good

We didn't get room cleaned every day and they didn't restock

The rooms were spacious and the breakfast was a perfect way to start the day. We enjoyed the hot tub and the pool. This is definitely worth the stay! Staff were exceptional!

I didn’t like the fact that I was told by front desk on arrival that there was a fee of $30 for early “ check in” which I required after travelling in from Surrey to attend my Sister’s 90th birthday luncheon. I needed to change from my travelling outfit to the clothes I brought to attend the luncheon. After discussing this fee with those at the luncheon, a lot of them who travel frequently said they never heard of such nonsense and have checked in at hotels earlier than 4:00 and were never told there would be an extra fee for checking in earlier. I also did not like the TV service!!! Would have been nice to turn the TV on and select channels like our normal TV. I also didn’t like the TV,

Very nice hotel with a great staff. Enjoyed our visit there

Good breakfast, lots of choices, staff toasted me gluten free bread. Coffee maker in reception is great.

Both rooms we booked had silverfish in the bathtubs.

Good breakfast

Clean quiet and close to where we needed to be

Convenient location

Very helpful and efficient staff

We enjoyed our stay. Nice interior decoration. Clean room. A variety of breakfast choices. Friendly staff.

Location wise it is good as long as you are only needing to do things in this area. Busy entrance area, the pool area is very loud even with just a few people in there. Need to wash the shower curtain once in awhile. There was a staff shortage when we were there, good thing I have energetic granddaughters to go to the front desk when we needed extra bedding and towels.

This hotel was used as the regular hotel we stay at was not available. We needed a bit bigger room especially bathroom as there was 4 children and 1 adult.

Situation

Cool pool, great breakfast, comfortable beds, lovely a/c

Clean rooms, nice pool, a wonderful staff, and the coffee from the coffee bar was excellent. We would definitely come back!

My check in was super easy. The woman at the front desk was super friendly and nice! I would definitely book here again!

great place to stay at.

Comfortable stay. A/c was noisy

Quiet and comfortable. Easy check in. My kids loved the breakfast. We slept like logs! Thank you

Clean. Friendly staff

It was a great place to stop with the kids.

Clean room, awesome receptionist

Nothing

Breakfast is good

Great and comfortable place to spend the night with your family.

Nice clean place. Decent breakfast.

We liked the location with amenities close by, room was clean and comfortable would definitely stay again.

Hotel overall has an older vibe ; the elevator, the hallway carpet and whole structure tells you it's a bit dated but well maintained, and the view is spectacular. Free breakfast with usual options of eggs/sausage/yoghurt/toasts etc but can request steamed veggies and also chocolate chip provided next to pancake maker. Bonus. Bed is very comfortable, internet a tad slow but usable. Driving around is easy and I do love the pool and hot tub plus the free coffee thru lobby machine. Just a few room concerns and pricing. I did last min long weekend booking so it's definitely expensive compared to the other similar hotel I booked earlier; couldn't get the original room with schedule change and this is the cheapest among the few available to book on the day. this is just industry practice. Bathroom is generally clean but the faucet of my tub was dripping a little and hand soap level was low.

There were comfy beds; average continental breakfast. I have compared with my family stay in Sicamous, same hotel chain where we were more satisfied with their service quality. We have had the similar room for 6 people, but in Kamloops we’re a little bit frustrated about bathroom’s & toilet’s essentials (liquid hand soap, tissues), and experienced bad odour in the room.

We arrived to find a run down hotel with some sketchy people hanging out in the parking lot. We checked in, noticing how run down the building seemed. We tentatively went to our room, but found that there were crumbs all over the carpet and stains on the windows and bathtub. We did not feel comfortable staying there, nor did we feel like our vehicle was safe in the parking lot. We told the receptionist, and she apologized and agreed to give us the $100 damage deposit back. However, since we booked through Expedia, I don’t think we got the full refund for the room. We spent extra money and booked a room at the Best Western. Much cleaner and safer there.

Very nice place, relaxing, clean, good facilities. Highly recommended.

Very professional. Bedroom AC, bathroom facilities both “just worked” reflecting thorough attention to detail. Also appreciated the free EV charging.

Spacious room.

Not applicable.

Room size was great for our family of five and was comfortable and clean. Staff were very welcoming and friendly. Plenty of parking spaces.

Not the best location to explore Kamloops as a bit out of the centre - but we knew that in advance. There was also a small mouse (or shrew) in the breakfast room.

Kids really liked the pool and said the bed was very comfy

Great for a quick nights stop over, large room with very comfy beds .

Very noisy neighbors in the room next door

Decent location

My room did not smell good, the pool was also freezing cold and dirty. Breakfast that was included was not good.

the size of the room. The cappuccino machine in the lobby.

TINY WASHER BOTH DIRTY BROWN BLANKET. PET PISS ON IT. I DIDN'T HAVE ANY PET WITH ME. TV CHANNEL IS COMPLETELY BORING NOTHING FAMILIAR I ENDED UP WATCHING ONE GODDAMN CHANNEL FOR MY ENTIRE STAY. NO ROOM SERVICE THE FOOD IN THE MORNING WAS ABSOLUTELY TASTELESS GROSS.EVEN COFFEE WAS DISGUSTING. THAT BREAKFAST WAFFLE AND FRENCH TOAST WAS BEYOND DISGUSTING I'M PRETTY SURE IT CAME FROM THE FOOD BANK. The coffee in the room was coffee. I've never drank before. I ended up bringing it home to see if my husband wanted to try it, but unfortunately he didn't like them either and they were all thrown out. you could at least give something if people are familiar with like the morning coffee. that's what the brands are called and I had no sugar in my room. I had splendex and something else. not even sugar like serious. you can't afford packages of sugar in the rooms. I did not have second day bar soap to take a shower so I had to go buy one. when I returned to my room there was nothing failed other than the normal towels and making my bed and I took off the blanket and I left a note on it saying this is absolutely disgusting. wash it.

Comfortable

Decent, great hot tub, good breeakfast

Nice clean updated property. Nice staff.