SN Plus Hotel - SHA Plus vs Similar Hotels

Room condition is noted as a bit outdated.

Rooms were described as spacious and clean, contributing positively.

Rooms are spacious and well-designed with comfortable beds.

Mixed feedback: some guests found rooms clean and comfortable, others note old/worn furniture, aging bathrooms, privacy concerns (bathroom window) and occasional odors — overall slightly below target.

Generally positive remarks about cleanliness, though lacking specifics.

Several reviews mentioned towels and toilet not clean, impacting cleanliness score.

Room was clean, but there was a mention of a faulty drain.

Multiple reviews mention cleanliness issues: dirty elevator with unpleasant odor, ants on breakfast table, and occasional room smells; some rooms reported as clean but complaints lower overall cleanliness sentiment.

Great location highlighted by guests.

Generally good location mentioned, with some pros noting distance to prominent areas.

Convenient location with easy access to shops and tourist spots.

Consistently reported as convenient: close to Terminal 21, malls, 7-Eleven and within walking distance of attractions; location sentiment is strongly positive.

Multiple mentions of friendly and helpful staff.

Positive experiences with staff across multiple reviews.

Staff are incredibly friendly and helpful, with notable mentions throughout the reviews.

Many guests praise staff as friendly, helpful and professional (notably a staff member who assisted at the pool); however there are isolated reports of rude/aggressive reception staff — overall service sentiment is positive.

Positive comments about breakfast.

Breakfast options received mixed reviews, lowering this category score.

Good breakfast variety, though some options could be improved.

Breakfast receives mixed-to-negative comments: multiple guests describe poor quality, below-average offerings and hygiene issues (ants), though some found the breakfast extensive and tasty.

Good facilities mentioned with a positive sentiment.

Amenities like breakfast and a good lobby were noted positively, though some needed improvement.

Good variety of breakfast options; however, some specific requests were missing.

Pool and family-friendly facilities are repeatedly highlighted and well-liked (kids enjoyed it); balconies, TV features (YouTube) and pool access to neighboring hotel add positive amenity sentiment despite some safety notes about life-jacket condition.

Guests felt they received good value for the price.

Good value for price was frequently highlighted across reviews.

Overall value is excellent compared to local options.

Mixed: several guests report very good value and comfort, while others feel similar or better options exist at the same price and cite refundable deposit/checkout checks as negatives.