House of Fisher - City Wall House

We feel very comfortable in this property

Good

Good

Stayed in apartment 408 with teen daughter for Reading festival. Began to worry as the date came closer after reading negative reviews- even packing spare sheets in case it was dirty. I needn’t have worried, the apartment was perfect! Clean, spacious, and great facilities. Came with towels, toiletries, hairdryer, dishwasher, fan, great wifi, washing up liquid/sponges, Netflix, tea/coffee and even some snacks! Honestly couldn’t have thought of anything more. Great location for city centre, plenty of shops and restaurants on the doorstep. Clean and comfortable. Simple to access. Despite coming on a very busy weekend I didn’t hear anyone else in the building and it felt very safe. The deposit was returned to my account 3 days after checking out. Thanks for a great stay.

Only slight negative was I couldn’t get the washing machine to work properly as it wouldn’t rinse and smelt musty. Wasn’t an issue for us as didn’t realise it would be included anyway. Can hear some noise from street in mornings. Again nothing drastic, and to be expected in city centre.

Location brilliant but noisy till late night

Property was good . The concern with the neighbourhood noise till late in the night due to bike delivery groups

Posizione

Clean apartment very good location

no parking facilities

I stayed in the standard studio apartment, it was a good size and lovely and clean. All the facilities were great and it was very comfortable

Being on the 2nd floor it was very noisy at night, also there was a slight musty smell when I first entered the apartment. The blinds dont block out much light so very bright in the mornings

場所とキッチンなどの設備

エアコンがなくサウナのように蒸し暑かった

地理位置好，周边有超市生活便利。房间设施设备配置完备，干净整洁。客服工作回应快速到位。

房间安排在公寓大门的上面，窗户临街且不隔音，公寓大门口整日整晚总有一群人在那里说话🗣️🗣️聊天，吵闹且感觉不太安全。

Good location near the station and city centre. Studio is big comfortable for 1 even 2 people. If staying longer, i guess the laundry machine could be convenient. There was a £150 deposit on top of the room’s fee that I worried if I’d get back due to the initial communication issues I had with the team, but they were really fast to return it a few hours after check out.

Bed and pillows very uncomfortable. Delayed check in & bad communication, but to be fair, customer service did get in touch after and explained it was an unusual day for them. Still… could’ve been better.

clean room

mudt have air conditioner.

Ottima pulizia, posizione centrale, locali spaziosi

Good location in the center of town, close to train station (10min walk) Spacious apartment. Good amenities. Clean, well appointed.

Yes, well located also means on a very busy street, with lots of traffic and people partying at all sorts of times of the night. We were there during the beginning of July which is when we had a heatwave, which also means you have to keep the windows open all night to try and cool things down... So if you're a light sleeper and it's going to be a heatwave, you might want to skip this place. And we were on the 4th/top floor, which made it even worse.

The apartment was lovely, just what I needed.

Non available of extra bed, No baby crib even there is clear policy about it & changing fee. Location un safe in entrance?

No AC Fans Not good quality.

No WiFi

広くて快適

前の部屋の住人が少しうるさかった

Location was central.

Seriously needs new pillows, the ones provided were so thin you could hardly call them pillows

Close to the city and clean. Well equipped kitchen etc.

Great location very close to transportation and verity of stores and restaurants 👌

Nice modern well equipped flat in ideal city centre location. Triple glazed so quiet

Nothing

The apartment was amazingly homely and the bed was super comfortable. Would recommend this apartment to everyone.

Locatie, dichtbij treinstation. Ideaal voor reizen met de trein naar Londen en Oxford. Alles aanwezig bij het appartement en schoon.

Het was super licht in de kamer (vitrage werkt niet naar behoren) en aan de straatkant echt veel geluidsoverlast. Met hulpmiddelen als oordopjes en slaapmasker ging het slapen redelijk. Ondanks dat de communicatie hierover goed was, kon er niets aan worden gedaan. Dat kan natuurlijk maar deze materialen op voorhand beschikbaar stellen (of bij mij achteraf vergoeden) was natuurlijk super geweest.

Excellent value for money and location in the centre of Reading near the railway station and shops. Although the flat looks our onto a busy street, it is very insulated and you do not hear much noise from the street.

Sunlight comes into the flat early in spring and summer - it would be nice to have stronger blinds or curtains.

Good location, clean, and spacious room.

Hot water didn’t last for long, which made it hard to have a bath but fine to have a shower.

In the city center. Decent

No AC

Very central in reading and has everything you need!

Slight food smell in flat when arriving - probably been closed up for a couple of days / weeks.

Excellent location and decent furniture

Need renovation and furniture replacement

Great location - smack bang in the centre of Reading.

Nothing - it was all great!

Beyond the terrible booking procedure and unheated arrival to a fridge apartment, everything was excellent. Perfectly well equipped, very clean. Appliances a bit old but who cares if they work well? It was great to have washing machine

ONLY book this place of you have a good few more hours for complicated and time-consuming payment and registration procedures. Don't think you are done when booking took your card and confirmed your booking! You still need to provide your passport, payment details AGAIN, and only after they are in the office. So can take days. Also, apartment is unheated when you arrive. I was freezing for a day untill it finally got warm

Good location

Separate shower

Apartment close to the train station and host was good with communication.. Apartment was cozy and clean.

Just needed dish towels and oven mitts buy everything else we needed was there..

Handy and had everything I needed

Few maintenance issues Toilet running water all the time No plug for kitchen Tea towel would have been handy Cover for microwave to put over a plate would be handy

Tutto in ordine, posizione centralissima, ritorneremo sicuramente,grazie di tutto

Preferivo avere una caldaia piuttosto che lo scaldabagno, comunque non male

Horrível, péssimo, eles cancelaram minha reserva e não devolveram meu dinheiro e nem os 150 do reembolso q também é cobrado, não indico pra ninguém, não percam seu tempo nem seu dinheiro!!

Limpeza do apartamento e localização

Colchao do quarto horrivel ( afundava nele ) Apoio ao cliente horrivel Deixaram 3 toalhas quando fiz uma reserva para 5 pessoas e quando liguei para o apoio disseram q era o normal deixarem apenas 3 toalhas Sugeriram comprar toalhas e posteriormente tentar pedir o reembolso🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

everything was available in the flat. easy to get to train station an dshops.

As payment wasn't thru booking.com there was a problem getting paid in time to have access on first night. No reception at this apartment block - had to walk in the dark and rain to another venue. Lovely lady to help, but basically v stressful.

Well located and has everything that you need. Surprisingly quiet given the location; the room was at the back of the building so perhaps better than the front side. The snacks provided are also a nice touch, handy for while you’re getting settled. The staff I spoke to were also very helpful and polite which makes a massive difference.

Noticeably draughty from the windows and the blinds don’t do enough for keeping in heat or blocking light. The bed could be more comfortable and was quite creaky. Otherwise, minor bits that would improve - check out time is pretty early compared to other places. The TV was also quite glitchy and buffered a lot.

Location is good

Postponed check-in time

La tranquilidad

Excellent value

It was quite noisy late at night but I did have the window open The car parking nearby is expensive

Location was just right for my work

struggled to work out the TV

Location

Cold shower this morning 🌄

Convenient location, albeit a little noisy with the window open in the evening. Clean and comfortable and the lottle extras were appreciated

Excellent location, the customer service team was very helpful, they showed professional treatment of calling customers.

Clean environment and close to shops without the noise.

Great location, good sized property, access instructions were very clear

Property was advertised as having aircon, this is why we picked it - we visited in the middle of the heatwave, no AC on so the flat was around 35 degrees when we first arrived. The AC limited the lowest temperature available (19) but the flat never actually reached this point. The lowest it managed to get down to was 23 and that was overnight, not ideal for when you’re trying to work from there during the day

Large room, clean, all great!

Room could do with airconditioning during warm summer days.

Locaion,TV

Subject: Extremely Disappointing and Unacceptable Experience – Strong Complaint I am writing to express my deep frustration and utter disappointment regarding my recent stay at your apartment. The experience was nothing short of a nightmare, and I feel compelled to list the unacceptable issues we faced: 1. The bedroom was a complete disaster. The listing clearly stated a queen bed, yet we found two unstable single beds with a gap in between, which caused us physical pain and discomfort. The beds were not fixed in place and kept moving – totally unacceptable for any standard of accommodation. 2. The apartment’s location on the main street turned our stay into a traumatic memory. We could not sleep at all – noise began at 5 AM with delivery trucks and market chaos, and continued until 2 AM with drunk people and delivery drivers gathering under the building. The sound insulation was nonexistent. It was absolute hell. 3. There was no place to store our luggage after check-out. This is a basic service in most accommodations and the absence of it caused us great inconvenience. 4. We lost an entire day of rest due to a complete violation of our privacy. We were shocked and horrified when someone rang the bell twice, then knocked aggressively while we were sleeping, and moments later, the door was opened without permission by electricians. If it weren’t for the security chain, they would have walked right in. This is outrageous and completely disrespectful. We had absolutely no prior notice about this intrusion. 5. The extreme heat turned the apartment into a torture chamber. The place was unbearably hot. Instead of investing in proper portable air conditioners, we were given useless fans that did absolutely nothing. This shows a complete disregard for guest comfort and well-being. I swear I will never, ever repeat this experience with your property for the rest of my life. This stay was a total disaster, and I feel deeply wronged by what we went through.

I was travelling for work and needed a quiet and comfortable place to stay, which I found here. The studio was spacious and bright. The kitchenette was fully equipped to prepare a light lunch and all the appliances were working perfectly. The bathroom was clean and roomy.

Cleanliness could be improved a bit. The smell in the studio was very unpleasant, and I had to keep all four windows open for the entire time of my stay. This was not a problem as the weather was very warm during the time I spent here, but in winter it might be a problem. The mattress of the bed was a bit uncomfortable, as I could feel some springs here and there. Perhaps, changing the mattresses with new ones would generally improve the guests' comfort. The rug in the living area of the studio needed a good wash.

The noise in the street was horrific right through to 4 in the morning. A rear facing apartment might have been better.

Lots of room. Bathrooms were nice. Full size fridge Staff answered emails quickly.

Pigeons living outside bedroom window made it impossible to sleep for very long. No air conditioning. Lots of door slamming. Dishwasher did not clean silverware.. Dryer did not dry clothes. Washer and kettle very noisy.

Good location Well equipped apartment Guest services did not respond to request of blocked bath / Brocken plug Took deposit & not paid back!!!!

The location is exceptional, near the train station and in the heart of the town .. fully furnished kitchen with washing machine ..

The shower cubicle is small

The location is great, it is clean, the entrance and enrering is safe, the kitchen is well equipped

the shower box is small, the Windows shutters are not enough to keep it dark at 5 am. there should be a way to give the place 8.5 review