City Lodge Hotel Waterfall City vs Similar Hotels

Some guests reported issues like small TV and no fridge, suggesting room quality could improve.

Rooms are modern and well-proportioned, but some complaints about size.

Tiny rooms and uncomfortable beds were noted.

Comments on uncomfortable beds and old facilities.

Reviews mention cleanliness positively but also note issues like furniture wear and hard towels.

Several reviews mentioned dirty floors and a lack of proper cleanliness in rooms.

Several reviews mentioned dirt and stains in the hotel.

Multiple mentions of dirty bedding and unclean rooms.

Proximity to Mall of Africa and accessibility were highlighted as major positives.

Multiple positive mentions of the hotel’s location near attractions and malls.

Well located for our purpose of journey.

Positive remarks on the hotel's convenient location near attractions.

Staff were frequently described as friendly and accommodating, enhancing overall satisfaction.

Staff were noted as attentive and friendly across multiple reviews.

Standard service quality for a hotel of this rating, the location was good for journey.

General positive sentiment about staff helpfulness.

Food was good but some found it overpriced; room service had issues.

Food quality received criticism regarding taste, although breakfast was noted positively.

Breakfast was described as okay.

Comments about potential for better food services.

Facilities were appreciated, but breakfast and bar timing received some negative feedback.

Amenities such as the clean gym and modern coffee machines are appreciated.

Lack of basic amenities like a fridge and elevator.

Facilities mentioned as needing improvement.

Most guests felt the pricing was fair for the quality and location provided.

Some guests found the pricing to be high relative to the offered quality.

Not considered good value for the price paid.

Mixed remarks on staying value, some complaints about cleanliness.