Pilgrim's First Landing Memorial
Pilgrim's First Landing Memorial, Provincetown Rotary, Provincetown, MA 02657, United States of America- Monument
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Historic Beachfront Location
Explore Provincetown’s past through murals as you take in panoramic views of the Cape Cod National Seashore.
Comfortable Accommodations
Relax in rooms equipped with modern amenities, including cable TV, Wi-Fi, and in-room coffee making facilities. Upgrade to a room with a deck or patio for spectacular water views.
Beachfront Pool and Dining Options
Indulge in Provincetown’s largest beach and waterfront pool, followed by a delicious meal at the Pilgrim Pool Bar & Grill or drinks at the West End Lounge.
Book now to experience the charm of the Provincetown Inn!
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
Pool View
In-room amenities
1 King Bed
222-sq-foot room, patio with ocean views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
21 m2
Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
Beach View, With View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
Sea View, With View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
Pool View, With View
In-room amenities
1 King Bed
225-sq-foot room, balcony/patio with harbor views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
21 m2
Harbor View
In-room amenities
2 Double Beds
225-sq-foot room, furnished balcony/patio with bay views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 m2
Bay View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
With View
In-room amenities
2 Double Beds
225-sq-foot room, balcony/patio with sea views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Lever door handles
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 m2
Sea View
In-room amenities
2 Double Beds
225-sq-foot room, balcony/patio with ocean views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 m2
Ocean View
In-room amenities
1 King Bed
225-sq-foot room, balcony/patio with bay views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
21 m2
Bay View
In-room amenities
1 King Bed
225-sq-foot room, balcony/patio with ocean views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Portable bathtub seat
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
21 m2
Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
23 sqm
Pool View, With View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
26 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
Sea View, With View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Massive it could be its own city
Little far away
Great location. Helpful, very kind staff. Beautiful beach with chairs
No more breakfast buffet but they do have a cafe. Bathrooms are quite small
The view was fantastic. Beds comfortable. The outlets were half hanging in the wall half out. The ones in the wall would not hold any sort of plug. They kept falling out immediately. The only one that could hold a plug was the bathroom outlet. The toilet ran all day and all night regardless of jiggling the handle. They need to do a little more work on maintenance.
There was no breakfast. Room was fine. Location was good. had no idea that was mostly lgbtq at hotel and in area.
Room was fine, very loud 1st night until 11.15 pm. Front desk was very rude when checking in. Multiple empty rooms but they did put us over the club that was having the party the first night. We are four seniors.
Location
Total dump. Service staff were miserable.
Location 2 beds
No electrical outlets Small mirror Public pool Old room
The room was expensive—nearly $2K for 3 nights. It was small and had a musty smell even with A/C on. One light was broken and the coffee maker produced something that looked like watered down tea. I had asked for a handicap accessible room and was told the rooms weren’t technically ADA accessible because the doors weren’t 3’. They didn’t mention there are no safety grab bars and the toilet is very low. The tiny bathroom had a tub, not a walk in shower and NO ventilation (is that even legal?). The ice machine in the hall looked like a science experiment gone wrong. Filthy. On the plus side it’s a good location with free parking. We had stayed there years ago and remembered it being nice. Not so much now.
Provincetown Inn is always a great place to stay. The pool is always a welcoming party and the views are spectacular. The rooms are lovely with great views! I just wanted to give a shout out to Danny at the front desk reception who was very professional, cordial and charming. I had to unfortunately cancel my reservation in August and he was most gracious and informative in explaining what o needed to do to check on my refund! He delivered 5 star service! I look for to booking for next year! Love that place!
We've been guests at the Provincetown Inn almost every single summer for the past 16+ years and were thrilled to find that the new owners have improved the property's experience without sacrificing any of the charm and familiar aspects we've grown to love and appreciate. Our Cape Tip room with a semi-secluded patio and magnificent view of the harbor and the ocean beyond was a perfect sanctuary for rest and relaxation after a somewhat tumultuous year. The private beach and pool were, as always, a huge plus and the fresh faced staff were attentive and extremely helpful. We've only been home for a week and we're already looking at the 2027 calendar to determine when we should book next summer's stay!
The location was nice !
The room we stayed in had a nice . For the price we paid the room was way too expensive ! We left one day earlier because the place was not that clean ! We asked for the money back and I’m getting the run around . I will never stay there again !
This place has basically given up. They closed the restuarant and don't serve food. The rooms are beaten up and old. The staff has a "don't care" and "you're lucky to be here attitude." Save yourself the disappointment and get an Airbnb. Been coming for many years and this is definitely the last time. Sad to see them giving up like this.
Great facility, amazing pool
Mattress needs to be updated
The staff were very nice. And parking on site was great.
The floors in the room were gritty and the hall rugs were also sandy. While the sheets looked clean they didn’t smell clean.
Pool is great. Staff are friendly.
Room was really dirty. Hair all over the bathroon (like 15-20 long strands) and when looking for an oulet plug we foind a crusty old donught wrapper behind the nightstand that was nasty. Clearly not cleaned well enough.
Room was well appointed.
The staff was totally unaccomodating. No understanding of guest needs. Stayed here before but never experienced this. Last time I'll ever stay here.
Loved the private beach, the pool bar, and the coffee shop/bakery.
I didn’t like that I couldn’t get a haircut at the barber shop 😉 IYKYK
We rented two rooms for a family trip, and both rooms were spacious, cozy, and most importantly very clean. The a/c worked perfectly on a hot day and the rooms had a wonderful ocean view- would recommend to spend a small amount to upgrade to ocean views. The pool and beach were lovely, with great bar service. The receptionists, pool bar, and complimentary shuttle bus driver were all so nice and hospitable. The location is about a 15-20 min walk from the busy part of P-town and easy to get to. It was clear the hotel management were doing a lot of work to improve the accommodations and experience - with new furniture at the pool, new boxes of furniture deliveries (temporarily) visible in the lobby, and staff actively to make improvements on site.
I loved the view of the ocean. It’s amazing. The staff were great too.
I hated the beds. I’m 45% sure I was exposed to fiberglass or something cause my arms felt like they had a bunch of tiny splinters in them.
The location was perfect! Absolutely beautiful!
The bathroom could definitely use an upgrade. It was exceptionally tight to maneuver in this space. No where to put your toiletries. Tiny shelf provided was definitely inadequate. I enjoy baths. No stopper to keep water from draining. Toliet itself, was hard to sit on due to limited space between wall and sink. The toliet got backed up. Asked for Assistance about 4pm. We had to use bathroom facilities in lounge area because no one came. Then after 6pm we were informed that everyone had left for the day. And we could get a plunger and do it ourselves. Which we had no choice. But then at 9:20am the next day you had the tenacity to send someone to help. Horrible Service!!!
A quiet but good location for exploring beaches and wildlife. A pleasant 30 min walk from the town, Ubers and Pedicabs were plentiful though. The atmosphere in the main building was very quiet. Lovely historic paintings and features but really not a place it felt comfortable to hang out. It felt like a waste of a great space. The bar area was also very quiet, we didn’t go in but they had just opened a new breakfast cafe which was more modern and we ate a light breakfast in there one morning. It generally felt a little lacking in facilities. We had a suite room on the other side of the car park. Nicely decorated but the bathrooms are a little dated. Amazing views over the sea and flats but could have done with some voile curtains for privacy as people were walking past fairly frequently. Big bedroom, living room and two bathrooms so plenty of space. However, the walls are paper thin, you can hear your neighbours just talking and unfortunately we had a corridor full of schoolchildren staying the first 2 nights! The two double rooms we also had in the main building were smaller and very basic with no view at all and I think they were expensive for what we got. We didn’t use the pool, it’s not heated, as the weather was a little inclement. The beach area was potentially nice but a bin was overflowing and there was rubbish spilling onto the beach. I did see a litter picker in the carpark so he maybe hadn’t got to it yet. Overall we had a nice stay for 3 nights, but if we came to Provincetown again we would probably stay a bit closer to town.
I was on a tour with 30 people. We enjoyed an excellent buffet dinner here. Food was excellent and service was outstanding . Atmosphere was interesting with the 101 year hotel. The murals of this historic town were fun to view. Our tables also faced the shoreline.
Gorgeous location, beautiful view, comfortable and clean room, very friendly and helpful staff
Couldn't stay longer because I have to work
Very close to the town all the dining spots are nearby. Which is very convenient.
the soundproofing is terrible the room is a bit damp and the key card can not open the door sometimes
Waterfront accomodation
No hair dryer No microwave Restaurant and bar not open
The location of the Inn was great!
Seaview
NA
We had the most wonderful time. Our hosts Eric and Kevin were very kind and accommodating, taking care of our every need. The main building was beautiful with many original features remaining intact. Kevin is very knowledgeable about this beautiful historic Inn. He even took the time to give us a private tour while telling us some of the history behind the property which started as an Inn in 1925. The view was breathtaking. We will definitely be back.
The beds were comfortable and the room was nice
The teeny, tiny bathroom!
The staff was wonderful
Fair, breakfast was awesome in years gone by. The dining room was 🙂
Our room key was malfunction so we got another room that had a clogged shower drain and NO towel bars in the tiny bathroom. Maintainence came the next day to help out to no avail The George manager gave us a small rebate for our troubles whis was great. We love it there anyway. Have been regular customers for over 20 years. New Coporate owners , hmmm not sure if they'll drive their older gay clients away .
Lousy horrible hotel! Don't spend your money here! They charge us 650$ a night holding fee on top off an absolutely outrageous 500$ a night to stay in this dumpy crackhead of a hotel. Gross with black mold and mouse holes in the wall! Stay away! So many other nice reputable options to choose besides here. Yes it was that bad!!!!
Location
Nothing
location ok
The hotel is very old and clearly hasn’t been updated in a long time. The bathroom was extremely small, and the rooms looked worn and outdated. For the price we paid, I expected much better—definitely not worth the cost.
I stayed at the Provincetown Inn and I had a wonderful time there! Right from the start, the front desk, dinner staff and meal to the very end meeting the housekeeper and wished her well back to Jamaica to check on her family from the Hurricane they just had!! While sitting in the expansive lobby I met the General Manager and chatted with her for a bit! Very nice people and surroundings were very kept up! I’m told they are about to do some remodeling over the off season so I can’t wait to see the New and Improved parts of Provincetown Inn!!
Beautiful location
Room needed a deep clean and the bathroom renovated.
Ein schönes Hotel in guter Lage direkt am Wasser.
Das Badezimmer war eindeutig nicht sauber! Das Haus ist sehr hellhörig. Vor unserer Zimmertür saß eine Gruppe anderer Gäste, die sehr viel Lärm machten. Dass wir fast 50$ Steuern zusätzlich zahlen mussten, hätte man uns vorher mitteilen müssen.
This was such a a great experience. The room was perfect, had a great view of the water, bed was so comfortable. Check in was a breeze the woman on the desk was very helpful. Was very close to town.
Location and helpful staff
Hard to sleep when the ceiling wifi was as bright as a full moon...in your room
There was a huge tent outside the window so no harbor view. Bullet hole in the window taped over. Room was filthy. Bed was worn out and uncomfortable. Will never stay there again. Zero stars
Every year we go to Provincetown for our anniversary and this year we wanted to stay at the Provincetown Inn. My husband has wanted to go her for the longest time. We were fortunate to have a room right on the water! What a great room. The location was great it was a 20 minute walk to downtown or a short cab ride. We got to meet Tyler the general manager who showed us around and told us about the renovation going on. If you’re looking for a great place to stay with water view this is the place
Awesome
I stayed here 4 years ago. I truly enjoyed great location great views if you book a seaside room. I highly recommend
Right near the beach. Friendly, professional, helpful staff. Its an older hotel and i love the touches. My room has a patio, comfortable bed, and a lovely deep bathtub. Coffee and fridge in room. Location is right where the pilgrims first came ashore - its a naturally sheltered area with 3 lighthouses and gorgeous beaches. Really could not be more fantastic!
AWFUL CUSTOMER SERVICE! (Updated after seeing Tyler/management respond to ALL Sept 2025 reviews except for mine) Unfortunately, I cannot give a true review of the P-Town Inn because despite having a reservation, they did not have space for us. 3 friends and I booked a reservation for the weekend of 9/5-9/7. Three days before our arrival, the manager, Tyler, called to tell me there was an issue with their booking agent, they had no room for us, but they would send us to the Harbor Hotel. He was extremely apologetic and asked if we would still "come back to visit the P-Town Inn" so he could treat us like queens and would be sending along a gift card. That was the last time I spoke to or heard from Tyler. Upon check-in at the Harbor Hotel, the manager there let us know they were giving us a "comp upgrade" and would touch base again with Tyler on our behalf. Our "upgrade" from a king bed with 2 twins, became a 2-double bed room. We were unclear on what made that an "upgrade" (for the SAME price we'd booked). Since our visit, I have sent e-mails to both the Harbor Hotel management AND the P-Town Inn management, as well as left a message with the staff at the P-Town Inn (we are on day 6 of no call back). What a true disappointment! We used to be loyal customers at the Harbor Hotel, having stayed there many times over the past 10 years, but unfortunately, this has left a bad taste in my mouth. Do better for your loyal customers.
Room overlooking beach has a fantastic view, good beds, small bathroom. Very historic hotel that was a naval training base during WWII.
The woman at the front desk when we got there at 1 o’clock on Sunday so extremely rude we would not have stayed if it weren’t that we would’ve lost her money. In Mindy air conditioner didn’t work and it was filthy dirty with rust dust. The bathroom door was so dirty. I had to wash it because I was afraid to touch it and I am not a germ phobic
Was staying in room 15. Very basic and below. Does not feel clean and was not ready for us (the pillows were without cover on the table). No outlet near the bad. Room near the ice machine that sounds like a construction site. Over all bad experience and unpleasant stay. No real service anywhere. Only positive experience was the checkout when we understood that it is behind us.
I like the room, neat, clean, maid service good. No one answers front desk phone when you need to speak to them.
Could use some updating but very quaint hotel.
We had a lovely stay at the Inn. The location is beyond beautiful along with the amazing view from our room. We spent 3 wonderful nights at a very affordable value. The service was good as we enjoyed the food, the drinks and also the entertainment. Our room did not met the high standard we expected. Cherry-Ann did a phenomenal job last season over our 5 days stayed, we were anticipating to have her again this season. We love Cherry-Ann she is the best.
Overall, I love this Inn. We come here every year. The food and adult beverages are great! This year we encountered a negative person working the front desk. She was cold and aloof. She barely looked at us and never smiled. She made us uncomfortable with her disdainful affect. I happened to wave hello walking by and she looked the other way with a sour face ! Ugh
I can’t give a true review of the Ptown Inn because, despite having a reservation for our recent weekend visit (9/5-9/7), we received a call from Tyler 3 days prior to our arrival, letting us know they had no space for us, and would send us to the Harbor Hotel. Tyler was extremely apologetic and assured me that he’d treat me “like a queen” when I come back to visit, confirming my email address to send a gift card to me for the inconvenience. This was the last time I ever heard from or spoke with Tyler. Upon our check in at the Harbor Hotel, the manager there let us know he was giving us a “comp upgrade” and would call Tyler on my behalf about the lack of follow up. Our original room was a king and 2 twins. Our “upgrade” was to a room with 2 double beds ….. clearly a downgrade. In the past 2 weeks, I have sent two emails to the accounts for both hotels, and am on day six of no call back from Tyler. This is highly disappointing. We have stayed at the Harbor Hotel many times over the past ten years, but unfortunately will look for a a new go-to place in Ptown. They should value and treat their loyal customers much better! A truly disappointing customer service experience …..
Stunning location
Location was beautiful
Even with hotel less than half full in off season they didn’t assign room until after 4:30 PM. Also Staff at front desk were rude.
Anyone under like 45 will be okay with the room and facilities for a place of this kind. The older you get the more you'll notice the dirty floor, lumpy bed, horrible pillows, a barely functioning remote. On the plus side, the pool is fun and the view is amazing. And the location can't be beat(unless you want to be closer to center of town, which is a 20 min walk). Overall the next time we'll spend a little more and get something nicer and more comfortable.
Easy check in and check out.
I lived in ptown for many years, I get how difficult it can be to maintain a level of excitment to great each guest. However, that is the hallmark of a good hotel. this could be improved.
I like the position of that property with the ocean view. My husband and I enjoyed coming here, and keep on coming back because of the sunrise and the sunset. It’s a very special place to us. We are both sun chasers and we enjoy watching the explosions of colors that come on the horizon every day. Wishing that one of the receptionist was more welcoming. The majority of the staff were very friendly. One definitely needs to see a smiley and inviting face at the front desk to check in and out.That wasn’t the case for us
I've never done a review before. I am compelled to do so with the total disappointment I felt upon my arrival. Walking in the Inn was dark with a bucket catching the water leaking from the ceiling. Our "first" room was just gross. There were spiders on the wall along with dead mosquitoes and the wood around the windows rotting. We switched rooms only to get one where the bathroom door did not close nor did the window in the bathroom. I found an ant wondering in the bed along with sheets that had dried up blood spots. The door leading to the parking lot did not lock. Anyone can enter the Inn at any time. Every time I went to the front to speak with someone no one was around nor could be found. The pool with a swim up bar is not that of the Inn but a municipal pool open to the public. They advertise 3 restaurants. There was 1 and it was dark, dreary and smelled like a basement. The staff was rude. We spent a lot of money to stay here and it was an absolute awful experience and I couldn't wait to get the heck out of there. Had we lived closer I would have checked out immediately!!!
Great location in a richly historic Inn. We had a good time and also a huge disappointment at the Provincetown inn. This is our second time staying at this establishment. We had a balcony room with the view of the bay. Beautiful views and we could see two lighthouses and the Pilgrim Monument from our balcony. Last year we met Cherry-Ann the most amazing housekeeper ever. Our room was cleaned daily which was nice due to the amount of beach sand we brought back in. Unfortunately that service was not offered to us this season and that was a disappointment. We miss her because she took the time to ensure every aspects of our room met her high standards. Cherry-Ann provided exceptional customer service in promptly handling our requests during our stay last year. Went to enquire with Tyler the GM as to why Cherry-Ann was absent from the team this season, however we were told he wasn’t in office. The front desk people were friendly and we enjoyed the food especially breakfast.
-Minor mold issue in the bathroom. -Sand on the ground near the back door. -Absence of security or overnight staff to retrieve replacement keys. My partner inadvertently left his key behind, he was locked out of the room for hours.
This is our third stay at the Inn, we returned because of the exceptional housekeeping service provided last season by Cherry-Ann. A very professional individual that performs A-Class customer service that makes you never want to leave your room. From her neatly made bed, to her towel presentation, not to mention how refreshing and spotless our room was. It was such a disappointment learning she wasn’t at the Inn this season. Our room ratings would be a 5/10, the view 10/10 as always, location 10/10, new staff 5/10, the food I would say 8/10, the entertainment 8/10, the pool 10/10, the lobby upgrade 10/10. We might return next summer if Cherry-Ann is back. For an employee that is so dedicated and experience, she should be promoted, recognized and remain apart of the staffing team every season because her work speaks volumes.
We totally love it at Provincetown Inn. This is our 3rd stay and we spent 4 amazing nights. There were some upgrades and new faces also. The perfect location for our family along with the beautiful view from our rooms. The food has gradually gotten better and also the vibe at the pool. Few of the staffs were friendly while some seem inexperience and uncomfortable. Our room was poorly prepared with missing amenities. Last summer we had Cherry-Ann, I remember her name clearly because she was very active and engaging. Her service was impeccable. I had a huge accident in our room last season and she was quick to help and resolved the situation in a timely manner. We appreciate you Cherry-Ann our star girl. Disappointed much but looking forward to see you next summer.
location,location,location
ran out of hot water for over 15 hours and Jack at the front desk was very rude and argumentative when we reported issue
Our stay at the Provincetown Inn was most enjoyable. Tyler, the general manager is very attentive and accommodating to all guests. Each year I return to Provincetown I look forward to arriving at the Provincetown Inn knowing I will have great accommodations and be welcomed by a very attentive gracious staff!
I like what the provincetown inn has to offer, spacious rooms compared to the bnbs of ptown, though of course it's more dated than the bnbs. The downside is that the staff at the front desk tend to be rude and dismissive, particularly if you've booked with a 3rd party like hotels.com instead of using their website, which is of course, always offering the most expensive rates. In general, the rooms I've stayed in have been decent, except when I've been put in a first floor room that has rooms above it. You can hear everything from the people stomping around upstairs and the front desk people simply shrug their shoulders.
My husband and I were happy to spend our wedding anniversary at Provincetown Inn due to the amazing service we received last year from few of the staffs especially Cherry-Ann. It was a total disappointment for us this season as she wasn’t around. We met her last year, couple hours before our wedding and she executed the BEST service ever along with a note extending her best wishes, which was so beautiful and appreciated. We felt the warm welcome from the staffs but being at Provincetown Inn this year felt empty without Cherry-Ann’s warm smile, her dedicated service and how helpful she was. As regular visitors we request to have Cherry-Ann return as her service is next to none.
Excellent stay but very small bathroom sink!
.
Our room was cleaned once during a 4 night stay, despite costing 300+ dollars per night The room was overall decrepit and lacked even the most basic upkeep: - cracks and holes / remnants of stickers etc on walls - cracked / uneven bed that leaned downwards towards headboard - broken and unattached flooring - mould and no fan in the shower - cracked shower flooring - bird poop all over the balcony that had not been cleaned in ages - huge gaps in floor heating vents, from which spiders and other bugs were coming and going - extremely loud and not very functional AC unit - no beach towels We did not meet the anyone but the staff at the front desk, but that was not a nice experience. We had to request a room change starting
Love the pool
No hot water. Host at front desk was rude
The property is historic, it is well placed in a good area, the outside and lobby areas are nice. The bathroom was not clean and also very old and dingy. It absolutely needs a total renovation. It was redone in a very pore and cheep fashion. The housekeeper was very nice, some receptionists very nice and some of them really nasty. Very noisy, door were slammed and you could here all your neighbors talking in their rooms. Maybe more isolation in the walls and a slow closing mechanisms for the doors necessary.
Great location. Nice staff.
Bathroom is too small. No ventilation in bathroom. We understand that the building has its limits. Notice there has been renovations since our last visit.
Property was bang average for 1k a night - which i didn’t like. The only plus in staying at this property was Tyler the GM.
Price was outrageous, rude staff at reception continuously.
Firstly, is it that Provincetown Inn doesn’t appreciate employees that are dedicated, experience and knowledgeable to their job?, because Cherry-Ann was obviously replaced. Secondly we enjoyed the scenic view from our room, but unfortunately the service provided by the replacement housekeeper was a knock off compared to the high standard services Cherry-Ann would have rendered. Few of the staffs were friendly, however some were new with zero knowledge of simple directions within the hotel. This is our 3rd stay at the Inn and mixed emotions are some of the few words to describe our stay. We enjoyed the atmosphere, the food and the vibe at the pool. I must commend the management on various updates such as the lobby, the reception area etc. We appreciate the updates but NEVER replace a staff that is outstanding, a staff that is appreciated for her expectational services. Finally To the GM: as loyal visitors we will return next summer and so should Cherry-Ann.
Just be clear this is a motel. The rooms and property are run down and you’ll be paying a PREMIUM to stay.. majority of the hotels in Ptown are owned and run by a large Real Estate company - they have turned Ptown into a 3 day stay and no longer a week+ by severely over charging for the product they deliver. Don’t get me started on the “cabanas” that they charge $150-$300 to sit in. They we likely $100 on Wayfair and are EXTREMELY uncomfortable… might as well just sit on the metal bars without the “cushion”. It’s extremely sad and discouraging to be somewhere and feel like you’re being financially taken advantage of.
We had a nice stay. The hotel is a bit dated, but overall, very clean. The staff wasn’t as friendly as I would have hoped. Overall, a decent stay.
This is an enviable location -we chose the view of the breakwater which was very nice. However for the price the rooms are small and overpriced. Smoking is permitted on the premises so we had smokers on either side of us including two ladies who sat outside their room and smoked all day. The service at the restaurant is very slow so be prepared. Overall the only good thing here is the view
The view from our room was perfect. The room itself was very clean, and the bed was comfortable, making our stay relaxing and enjoyable.
This is our 4th stay at the Provincetown Inn. The staff were friendly and welcoming, we enjoyed the food, the pool and the amazing view. Our only complaint was the fact that Cherry-Ann, the most outstanding housekeeper to ever grace Provincetown Inn was absent from the staffing group, which we considered a poor decision from the management team. We appreciate all the staffs that made our stay, however NONE compare to Cherry-Ann. Her room presentation is remarkable. To conclude it all we had a good stay but it would have been better with the amazing room services provided by our favorite housekeeper Cherry-Ann.
Location and parking.
Black mold all over the bathroom ceiling, extremely dirty, one front desk person was constantly on her cell phone with a bad attitude, no ironing board but there was an iron. When I requested a board twice one was dropped off but it was ripped, filthy and dusty, and broken. It didn’t stand on its own so I had to put it on the bed. There was barely any plug access, gum on the rug, and over all the room was dirty but the bathroom was just unacceptable. When I text the front desk about my concerns there was no response. Additionally, I took photos of the black mold all over the ceiling for reference if anyone needs to see them. I was excited for the new ownership but it looks like the reno money went to moving the front desk instead of hygiene.
The location is convenient, close to the beaches and to downtown by bike or walking. There is plenty of parking space. We stayed in standard king room for 3 nights. It was small and outdated with roof view. Room was expensive and absolutely not worth it. A shower was small, old, had crack in plastic wall and not well fitted door. The room cleaning is once in three days with supply on demand. We asked for the room upgrade with ocean view; the manager told us he has the room; latter we were told that “something happened” so the upgrade never happened…. no further explanation. We are not planning to stay in this hotel in the future.
The location, our room, our view, the staff, the morning coffee, the beach, the pool…loved everything
Hair on bathroom floor
The property looked excellent; our room was clean, and a free shuttle was given between downtown and the hotel, but it was the room location we were put in that lacked. The woman at the desk put my 77 year old friend and I (aged 79) in a room between two rock concerts, which didn’t get over with until 11:20 pm. This was on a Monday night, not a Friday or Saturday. No notice was given that we would be next to rock concerts. Plus, we had to lift our luggage up stairs to get to our room. Thankfully, a kind man helped us with our luggage. There were other rooms that could have been given, but the girl at the desk made a remark about our booking was through a third party.
Love it
Probably the most I’ve ever paid for a complete dump. Dirty. Noisy. Tv didn’t work. Vending machines out of order. Run down. Dirty finger prints on doors. Just a nasty property. The walls were paper thin so we heard everything…and I mean EVERYTHING. It’s by the water and that’s the only thing it had going.
Ms. Kimsy warmly greeted me on Monday when I checked in to the hotel. She remembered me from when I was here this year in May. She had a million things going on at the Front Desk and she still was able to make me feel more important than I am... I don't know if she knows it or not but that kind of exceptional reception stays a long time in the psyche of the guests.
I stayed at the Provincetown Inn last night and this has been probably been my 25th time staying here over the years. It has been remodeled, yet still has the old character from before which makes it very unique. The room was comfortable and clean, and I think we may stay there again. There is one major disappointment now there that I must complain about- they have got rid of the small, yet very adequate breakfast buffet. Breakfast is currently served in the lounge and it was underwhelming, unorganized, understaffed, the room is dark, and very disappointing compared to the breakfast buffet that was served in a bright banquet room, and they always had a decent staff working there. A huge letdown considering with the buffet you could serve yourself and it was always a very nice experience.
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What guests love
Areas to consider
Cleanliness
6.46/10Several reviews mentioned cleanliness issues, particularly with bathroom cleanliness.
Service
8.93/10Comments indicate helpful staff, although there were service issues due to overbooking.
Location
9.47/10Mentioned positively as 'beautiful location' and 'right near the beach.'
Room Quality
7.42/10Rooms found to be outdated and in need of deep cleaning.
Amenities
8.45/10Amenities like comfortable beds and room features were appreciated.
Value for Money
6.41/10Multiple reviews indicated that it was not worth the cost paid.
Food and Beverage
8.46/10Standard quality for this hotel tier; not specifically mentioned.
Overall Experience
8.43/10Overall experience was good but affected by service issues.