Four Points by Sheraton Batam vs Similar Hotels

Room was clean and cozy, but some complaints about outdated design.

Room was spacious and comfortable, despite some issues with the bathroom.

Spacious and comfortable rooms, but some mention of the bed being too hard.

Rooms show signs of wear and tear but are generally comfortable.

Room was clean and spacious, but entrance and common areas noted as not clean.

Room cleanliness is bad and bathroom leaking mentioned.

Some remarks about cleanliness issues with carpets and toilets.

Several reviewers noted stains and wear in the room and musty towels.

Good location but mentioned issues with the surrounding area.

Location is good, near ferry terminal and shopping areas.

Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.

Hotel is conveniently located near the ferry terminal and other amenities.

Staff were friendly and provided immediate assistance.

Staff was great and friendly, especially Berli.

Staff were courteous and helpful, though some reviews noted a need for improved hospitality.

Staff are friendly and helpful, although service quality may vary.

Breakfast was good but had mixed reviews about sweetness and cleanliness.

Good breakfast with plenty of options, though some meals could improve.

Breakfast received positive reviews for variety and quality.

Breakfast options limited and quality varies considerably.

Facilities were good, but lack of modern updates (e.g., smart TV).

Facilities inside the hotel were nice although gym equipment was faulty.

Facilities were good, but some issues with the smoking smell noted.

Amenities reported as limited, with issues like missing towels.

Overall value was perceived positively despite some issues.

Affordable for the services provided.

Overall view is that the price is reasonable for the services provided.

Overall perceived as good value, but some found it on the higher side.