County Arms

It was all very good, I felt really comfortable .

Friendly and helpful staff. Delicious food including nice vegan options.

Rooms and service very good

We enjoyed our stay and could not fault our room which was cleaned every day. All the staff were very polite and friendly. Our only comment would be that the menus stayed the same throughout the week which was a little limited. However the Sunday carvery was excellent!

Well appointed property. Quiet, clean large room.

staff friendly and courteous

Very pleasant hotel!

The main downside is that there is no lift and it could do with a lick of paint but otherwise it is well equipped and staff were very pleasant and attentive. We were only there for 3 nights but towels were changed twice and room tidied each day. There is a good variety on the restaurant menu too. We have stayed here at other times in the past too and will again.

Good hotel with a great sized family room for the three of us. Breakfast is good but expensive.

Nice central pub

Great food in a small clean and comfortable hotel on the outskirts of Truro. Good value for money and walkable to the city centre.

Loved this place. Very few hotels in the area have air conditioning so having a beautifully cool room was a huge bonus for me. In summary - modern, clean and welcoming. The bed was also amazingly comfortable!

Brief overnight stop. No complaints; exactly what you’d hope for from a regional chain. Didn’t try the bar or restaurant. Nespreso machine a nice touch.

Highly recommended.

Good food in the attached restaurant.

Lovely hotel very clean and staff are nice and heloful

We had a lovely stay here for 4 nights. The room was spacious, clean and well presented. The room overlooked the garden and the views were stunning. The bed was really comfy too. The food was wonderful and the staff were very friendly and chatty. We found it very easy to travel around as it is near to the major roads. We will definitely stay again.

It was just what we needed. Easy to find and a lovely position. It wasn't too far from everything but was not in the madness of the city. Huge room and well cleaned and always organised by the time we returned each day

Quick & easy check in. Bed was super comfortable and room was very clean.

Had a wonderful stay during a family emergency. Everyone very helpful.

Stop off stay enroute to South Cornwall, suited a purpose.

Nice large room, welcome aircon on arrival in heatwave. Plenty of space for clothes. Comfy bed and pillows. Large shower room. Fresh supply of biscuits, tea and milk each day. Unfortunately no sugar, went to reception who apologised and got some from cupboard near room but only few cubes left. No sugar was supplied for rest of the week. Bought sugar in local shop. Marvellous views from balcony area in bar overlooking countryside. Plenty of parking spaces. Hotel ideally situated near train and bus station - just 10 min walk downhill.

The hotel room was comfortable and and well equiped and in addition the restaurant facilities were very good with a good choice on both the breakfeast and diner menus. Car parking was easily accessed with more than adeuate space. Finally all the staff were friendly and happy to please.

We had a lovely sized room that was really clean, enjoyed our stay.

Very comfortable stay

Lovely staff and good stay

The staff were very helpful and the food tasted great. Would definitely stay again and the air con was perfect.

Our room was lovely convenient for. me being disabled.Ideal hotel for touring Cornwall .

Nice, big and quiet rooms. Nice bar/ restaurant area with terrace and beer garden overlooking lush countryside. 15 min walk to railway station

Lovely hotel, friendly staff, good food

This hotel was brilliant when new but maintenance and cleaning have not kept up. Look in room 26: The bathroom door didn't shut properly, the sink is partially blocked, the handwash next to the sink was missing. Black mould in the shower, filthy ceiling extract filter. Room servicing: We stayed for 7 nights. On arrival there was a bottle of water plus the usual tea bags, sugar, milk and coffee. These were not replenished each day. The tap water tasted awful, I had to ask for sugar and for drinking water from reception. How difficult is it to do a daily replenishment. Our room wasn't serviced at all on one day. The room itself was dim and the bathroom dimmer. LED lights ned to be installed as s as possible. Overall for the price charged, I expected much higher standards. This is a competitive market and with numerous Premier Inns and Travelodges in the area The County Arms needs to buck up or it will not survive.

Fastest check in ever 30 seconds Nice staff Comfy bed pillows clean

The price of food was high and having to pay for coffee with your breakfast a bit extreme!!!!

Very noisy from traffic and shouting till very late. Bathroom is shower over bath so not great if you want to wash hair. Menu very basic difficult to find a healthy choice. For the price was not good valued that didn’t inc bfast. Reception staff were very helpful and friendly.

Always very well looked after by the team here and this year was no differet. The rooms are nice and spaciouis and the high quality bed linen/towels etc. make is to much more pleasant. Restaurant menu is a bit more curtailed than my last visit, but that is commonplace everywhere I believe - still a decent variety of options.

Upgraded room had glorious views over farmland and wooded areas. The beer garden was a great place to sit and relax in the sunshine.

Brief stay on our way for Exeter University (Penryn campus) open day. Bed was massive & really comfortable. Large room & great facilities. Would definitely stay here again. Beautiful views of the rolling countryside from our window.

Lovely rooms, although a shame we were overlooking the road. Enjoyed the breakfast. Would definitely book again for when we are visiting relatives locally.

Quiet (apart from the quiz night), clean and very well appointed. All the staff were very helpful, plenty of on-site car parking too. Exactly what we were looking for.

Fantastic in every way. Home away from home.

Very good location. Staff super friendly and helpful. Rooms were of a good quality with a comfortable bed. Very clean and comfortable. Would definitely stay again.

Bedroom was comfortable and clean, daily service. Bathroom was also very clean and reasonably sized.

Staff were very helpful and room was properly cleaned each day. Slight downside is being next to a very busy road but on the upside the transport system was very easy. Restaurant food and service were excellent and access to outdoor space a bonus. Overall good value.

Enjoyed a 1 night stay here with my partner, our room was clean and spacious, all the staff we saw was friendly and helpful! Had a lovely meal in the restaurant, again staff was fast to serve us and very attentive of when we needed help or more ordering, would come back here again!

Wonderful room, nice evening meal, but no one asked me how the food was or if I wanted another drink or see the desert menu, so I just paid & went back to my room.

The rooms were big and clean. Tea/Coffee making facilities, plus 2 packs of biscuits, nice touch! Only complain would be that for the money the full english breakfasts did not include teas/coffees. And, the portions were very small, more like kids portions! We would definitely go there again but not eat there..

Lovely views, close to truro Station friendly helpful staff, lovely food

Excellent location. Easy to find. Got plenty of car parking spaces. The room is very spacious. Great shower. Room is clean and well equipped. Good to have a bottle of water in the room. Kate at the reception is kind, friendly and helpful. Fabulous breakfast. The hotel is quiet and has beautiful mountain view. However, the bed seems to be a bit too soft.

This was our second time and it was lovely each time

Well located. Clean, tidy, massive room. The staff were great, extremely friendly, both on reception and in the restaurant. Food in restaurant very good.

Good

Large, comfortable room with modern decor. Quiet even though our room was on the ground floor and not far from the road. Hot shower with good pressure. Good tea and coffee making facilities.

Great room, very nice evening meal

We had a wonderful one night stay as a small family (couple with a toddler). The staff were friendly, welcoming and helpful. The room was spotless. We had a family room with views of the valley. The beds were comfortable and the coffee machine was a lovely touch. Plenty of space as well. We had both dinner and breakfast at the adjoining restaurant, both were very good quality and tasty. It was very busy for saturday night people having their dinner... its obviously very popular, and for good reason. We would definitely recommend. And would return again.

Fantastic size room. Ultra clean and a very comfortable bed. Staff were also super friendly. Definitely recommend.

Staff incredible, food great, beds good along with en suites. I can’t fault it.

Fantastic stay at County Arms!! Staff were lovely, room was spacious and comfy, food was fantastic, even music in pub/restaurant was great.

Had a great stay. One of the rooms was quite cold on arrival and took a while to warm up and the same room was not refreshed while we were out but overall an excellent place to stay. Spacious, quiet and comfortable beds. Would certainly stay there again when in Truro.

The stay was very good apart from the heating in the room not working!

Good hotel with clean accommodation, heating in room poor but breakfast excellent. Easy to find and free parking.

This was our third visit to the county arms and again it was a pleasant experience and a comfortable stay . The questions we had during our stay the staff were only too happy to help , we will be back to stay again

Lovely, clean and comfortable room. Just what we needed for 1 night.

Very good communication from the moment we booked. There was a welcoming professional greeting on arrival and the room and facilities were well ahead of our expectations. There was a well organised arrangement with a local taxi firm and they arrived exactly when required in the morning. The bar and catering facilities were spot on and the breakfast was of a high standard

Really great staff, good location for Truro and surrounding area.

Great place - friendly and very helpful staff. Rooms exceptional.

All fine. Service in restaurant a bit slow but it was very busy

Lovely spot to stay for a night or longer. Walked to city center in the morning and wasnt too far.

Good location Comfortable stay Great food in their restaurant

Lovely night stay with a very comfortable room

Absolutely flawless. The room was immaculate with quality toiletries, coffee and biscuits which so many hotels scrimp on now. Furnishings and towels looked brand new. Comfy bed - slept like a baby. Food and staff excellent. I can't fault it.

Can't fault the stay. Absolute bargain price for the night for such a spacious, clean and cosy room. Great hot drink facilities including a coffee machine! The only thing I did notice was a massive stain on the blanket at the end of the bed which was mentioned to reception on check out. But still can't fault the place, wasn't too noisy from the road, considering I'm a very light sleeper.

Our stay was just perfect. we needed a special room for an old man in a wheelchair. We had it , with a special bathroom for this kind of problem. Easy to go from the car park to hotel and from hotel to restaurant. same level ground floor.

Room was great but facing a very busy loud road. Ask for a room at the back. Food was faultless as were the staff. Our only disappointment was the lack of a snug in the bar area, it really would benefit from a cosy area separate from the restaurant/bar.

My day was good but the restaurant looks too old need to wear a new look

Everything was great

Ticked all the boxes

My experience was great

I stayed here with a group of colleagues on a multi-day business trip and really enjoyed the stay. We staff and the service was excellent. We ate in for supper on both nights as it was convenient and the food was great. Breakfast was very good with the best bacon I have tasted in ages - I can recommend the full Cornish or the bacon bap - heaven!

Great and convenient location

I booked as it was close to the hospital. Friendly welcome on checking in. Great room, comfy bed and good shower. Breakfast was delicious. Lots of parking available.

Ideally situated for visiting the hospital. Pleasantly surprised to be able to open the French doors fully for fresh air instead of the usual stuffy hotel rooms with windows that only open an inch!

Lovely one night stay. Hotel is very clean and smells really nice

Nice large room with Juliet balcony overlooking the wooded valley and sheep in the adjacent fields

It was a last minute thing for a colleague leaving do. Less than 10 minutes from the main part of the town.....easily accessible by multiple methods of transport. Room was very spacious, laid out well, very well equipped....and even had a nespresso coffee machine. Very comfortable indeed

A very friendly atmosphere, great service and we felt very welcome. Many thanks for the stay and I'll be back again.

I stay at The County Arms when in Truro. Walking distance to Royal Cornwall Hospital. It has a good, simple menu with vegan options.

Clean and quiet location

Great food, comfortable rooms, good value for money. We'd definitely stay there again.

Great value , very clean room . Friendly staff and the food was delicious

Friendly staff

We only stayed one night, we arrived late and had to leave early in the morning as the check out is at 10:30 anyway, but the room was much better than we expected. We would recommend it. Lovely nicely decorated and spacious spotless bedroom.

Very comfortable hotel rooms although Aircon in my rooms did not really work very well. Pub menu and food is ok but no more than that.

Room was large and very comfortable. Everyone was very friendly and helpful. Food is normal pub food but very nice. Overall great stay for a business trip

There was a good welcome from staff who provided helpful information about the hotel and the local area including a map. The room inside was very largely clean and had all the facilities I needed including regular supplies of tea and coffee. The menu was varied and I enjoyed the evening meal I had there. The room was a little noisy with the hotel being on the main road and faced onto the car park when better viewed rooms might have been available? The hotel was perfect for the station which I used regularly.

Shower not good Charging for coffee when we paid for a full breakfast

It did the job. The hotel was generally nice, however, not the best in regards to being welcoming or accommodating for guests. Would not recommend staying on Sundays due to the pub quiz (if you do, book ahead for a table). We chose this hotel to try out the St Austell drinks and was left disappointed when a table was not available at any time due to precautions for the quiz which we would have happily taken part in. We would have greatly appreciated an email ahead warning of this. The irony of this being when we drove to leave the hotel during this time we could see many free tables (as well as when we returned). We were offered free room service as a response to this (which felt like them putting us out of the way a little), however, when attempting to use this, the bar staff were not aware, and to top it off, the vegetarian option my partner wanted was not available! We ended up driving into town and only used the accomodation for a bed and shower for the night. We had originally planned to book 5 days here to use as a base whilst travelling around Cornwall, which we are certainly glad we didn't (though it was a large clean room and relatively modern). A disappointment compared to the other St Austell owned venues we have visited in both Newquay and St Ives.

clean, spacious and conveniently located!

easy to book and the hotel was clean and quiet. Food was good in the pub

Excellent hotel, lovely view from the rear, really tasty breakfast options.

Lovely property, room very comfortable and well equiped. Very easy access to city centre. Staff extremely friendly and helpful