Service Park
Service Park, Prince Rupert, BC, Canada- Park
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Unique Accommodation Options
Experience the vibrant charm of downtown Prince Rupert at our colorful guesthouse on Kaien Island. Choose between fully furnished apartments or hostel-style deluxe rooms, each equipped with convenient amenities like kitchen facilities and private washrooms.
Cozy Amenities
Relax in comfort with free WiFi, cable TV, and a fridge in every room. Take advantage of our guest lounge, BBQ grill on the patio, and coin laundry facilities during your stay. Whether you're here for business or leisure, we've got you covered.
Convenient Location
Explore nearby attractions such as the Museum of Northern BC and Prince Rupert Centennial Golf, just a short distance away. Immerse yourself in the beauty of the area while enjoying the convenience of our well-equipped guesthouse.
Book your stay at Black Rooster Guesthouse now for a memorable and enjoyable experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
110 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
800 sqm
In-room amenities
4 Queen Beds
1600-sq-foot room with mountain views
Layout - 4 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with stovetop, oven, microwave, and toaster
Sleep - Premium bedding and bed sheets
Bathroom - 5 bathrooms, bathtub or shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 8 guests
8 adults · 7 children
Beds
4 Queen Bed (150-160 cm wide)
Room details
149 m2
Mountain View
In-room amenities
1 Queen Bed
400 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, toaster, and paper towels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
37 m2
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
1600 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
1100 sqm
In-room amenities
Sleeps
Up to 8 guests
8 adults · 7 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
1400 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
1300 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
800 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
600 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Bunk bed (Variable Size), Queen bed (151-180 cm wide)
Room details
600 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Gentillesse du personnel, tout ce qu’il faut pour cuisiner et passer du temps à Prince Rupert
Fijn bed, prima ruime kamer, lekker balkon en mooie gedeelde woonkamer en keuken
Extreem gehorig, we hoorden de buren zich omdraaien in bed
Zentral und Personal sehr freundlich
Das wir noch mal umziehen mussten in ein schlechteres lautes Zimmer
Sehr sauber und modern! Mit Küchenbenutzung!
Nichts!
Excellent check in.
location was excellent. They even gave me a free room upgrade.
My phone did not recognize the taxis no. Had to ring manager at 6am for a taxi which i might add he did. But there was another phone in lobby which was not connected maybe have that available for early morning departures.
Clean
Reception desk staff extremely helpful and courteous. Location perfect for me as I was utilizing Via Rail and BC Ferries. Clean, comfortable, and quiet.
No ramp access.
Location
There really wasn’t anything to not like.
Quieter residential area, modern amenities.
Not at all soundproof nor ideal for privacy. Nearby local in town for medical reasons-- requested quiet quarters. Was given a room in 4 bedroom unit, directly next to kitchen, common area, and laundry machines. Loud European guests doing laundry right next to my room past 10pm, occupying common area noisily nearly all day, and loudly (above my room) preparing for their departure at 430 am. Stayed many times in the past, likely never again. High price for lack of peace and privacy.
Ottimo
Geräumig, sauber. Ausstattung, Gebäude und Mobiliar etwas in die Jahre gekommen, aber alles funktional und nicht schäbig und zu abgenutzt. Zwei separate Schlafzimmer, perfekt für 4 Erwachsene. Es gab alles, was man brauchte, auch in der Küche.
Bad etwas sehr klein. Geschirrtuch und Spülmittel haben wir keines vorgefunden oder wir waren blind. Parkplätze sind nicht so viele vorhanden. Wenn nachts alle mit der Fähre kommen, kann es sein, dass man schauen muss, wo man sein Auto noch unterbringt. Der Betreiber war aber sehr freundlich und hilfsbereit.
Wir hatten ein neues oder neu renoviertes Zimmer, zwar relativ klein für zwei Personen, aber als Teil eines Appartementes war auch ein grosses Wohnzimmer mit Küche dabei. Alles sehr sauber und das Personal sehr hilfsbereit (der Herr am Empfang scheint nie zu schlafen).
Es hat keinen öffentlichen Verkehr zum Fährhafen und zum Bahnhof, also immer Taxi
Great location, nice outdoor courtyard with BBQ.
Good clean bright rooms
We booked a queen bed. The room had it's own bathroom but you share kitchen and living room with 3 others. You hear.nsise from common areas in your room.
Les chambres sont propres . L'espace cuisine et la salle à manger collective permettent des rencontres et discussions avec d'autres visiteurs.
Accueil assez impersonnel, dans un hôtel l'accueil est parfois plus chaleureux .
No breakfast was provided? The location was convenient. I enjoyed the apartment style accommodation for common space to spend time together.
Staff was decently helpful, but we had to move rooms and had to wait for check in which was inconvenient. The room we moved into had a bed that wasn’t as comfy and the bathroom was not as clean.
Abbiamo dormito negli appartamenti, spaziosi e la cucina ben fornita
Nulla da segnalare ma un consiglio per gli ospiti europei, sarebbe utile avere le istruzioni su come fare il caffè e le dosi da usare😀
Empfang war jedoch freundlich. Für 1 Nacht erträglich. Lage gut, da in der Nähe der Fähre.
Wir bekamen ein anders aussehendes Zimmer und zwar im Nebengebäude und nicht wie in der Abbildung bei der Buchung ersichtlich war im Hauptgebäude. Der gemeinsame Zimmereingang führte zuerst durch eine gemeinsame Küche und von dort in 2 separate Zimmer, d.h. das Nebenzimmer wurde von einem anderen Gast bewohnt - speziell! Der ganze Boden im ganzen Nebengebäude war total schräg und die Aussenfassade war ringsum in Metall gehüllt.
Great location pet friendly
I picked this place because of the location. It was within walking distance for what I needed. Also a short drive to the ferry. The mattress was firm and the bedding was inviting.
I have blackout curtains in my room at home, I missed not having the same here.
The exterior of the building looks nice. The location really is the best part of the experience.
We were staying in a shared suite room. Which was odd that it even existed, I was surprised to learn it was shared. I booked through bookings.com and it was not clear I was booking a shared room, until I arrived on site. The lobby office was messy and unprofessional. The front office staff were not the most personable or welcoming. The shared space in the unit was clean and but to be honest I didn’t even go in there except to get into my room, the room itself was mostly clean in the most important areas (sheets were clean, tub was clean) but the areas where it was just for aesthetics…. Was disgusting. A weird splatter on the tv, a gross film of grime build up with items that you would occasionally come in contact with, outdated and significantly damaged furnishings which included a tv that was on its last legs, and appliances within the room that looked Temu fresh… the renovations were clearly done by someone in house and likely by someone who was given limited tools and budget. The chain to support locking the door was hidden in a drawer. I ended up installing the chain myself. I would most likely recommend this unit to someone who has slighted me in the past.
Nice, Clean Place, Walking distance to everything, would stay there again!
Sehr schönes Zimmer mit Balkon Untern befindet sich ein grosser Aufenthaltsraum mit einer gut eingerichteten Küche.
Alles war super. Der Rezeptionist hat uns für den morgigen Tag sogar ein Taxi 🚕 organisiert. Besten Dank. Lg.Christoph
Well maintained, very clean. Friendly staff and a nice overall feel.
Saubere und geräumige Unterkunft, nettes Personal, die Küche ist gut ausgestattet und ein Plus. Für einen Zwischenstopp in Prince Rupert eine gute Wahl.
Comfy bed
Not sure sharing à kitchen / lounge is my thing . I should have paid more not to share with à stranger. My fault I guess .
I enjoy the residential setting of Black Rooster Guesthouse. It is close to downtown Prince Rupert, allowing easy exploring of the area. But it is far enough away that you feel like you are at home, once you return to the guesthouse.
I don't know how the shared kitchen rules would work. I was the only person in the shared apartment the first night. The second night, there was another couple, who arrived and used the kitchen. If I didn't use the kitchen, but the other guests leave it in a state that requires the penalty payment, would this be applied to me??
Access to kitchen and homely reception area
Bit uneven for walking down the side
Ankunft um 1:00h mit der Fähre. Einchecken kein Problem!
Sehr einfach. Zimmer in 2 Zimmer-Appartement. Kaffeegeruch schon früh am Morgen von 2. Bewohner. Sehr einfach. An großer Straße gelegen!
The property was easy to find and the location was walkable to downtown
On a very busy road to the hospital. Loud traffic during the night.
Location
Noisy, very poorly stocked, horrible coffee, bedding for couch bed costs extra
Very stylish guesthouse. Shared kitchen had lots of fridge room room for overnight food storage. 6th ave west is a very busy street (noisy) for street facing rooms.
Don't think there is any insulation between adjoining walls. Almost felt like neighbors were talking in our room. Concept here is designed like a b+b without the breakfast. Prince Rupert accommodation is ridiculously expensive for what you get. At least this place was quality for the price. We would stay here next year.
Didn’t even know that breakfast was an option
Bigger pillows And a bedside lamp in every room
Comfortable, clean. Love size of the 2 bedroom apartments.
The owners were very helpful and friendly
Les 2 chambres, la cuisine
Les informations erronées du gérant au sujet des musées qui nous ont fait ajouter une nuit alors qu'il n'y a rien d'ouvert le lundi, la propreté moyenne, les souris dans le salon et la salle de bain, l'aspect vieillot du mobilier, le parking devant la fenêtre de la chambre et le bruit de la rue.
Nice to have a space for 4 adults to share and use the kitchen.
A little out of the way …
We were a group of 4 ladies on a girls night out. The 2 bedroom apartment with a pullout couch in the living room was appealing to us.
The property has a lot of potential and good set up with ease in checking in and out. However, we were very disappointed with the cleanliness of the room as it was very apparent it is in need of a deep clean. A lot of dust and grime on surfaces, as well as handprints on walls. The base of the toilet was very dirty as well as the floor area in the bathroom. We watched a movie and prepared for bed at 11 pm when we noticed there was no bedding for the pullout couch. When we pulled out the couch I noticed there were sheets on the bed, but so much dirt was visible in exposed areas, i definitely didn’t trust the condition of the sheets and closed it up and just slept on top of the couch. I tried messaging to ask for pillows and bedding but it was too late and never got a reply till the morning. I would expect those items to be available in the room, never noticed there were no closets till it was too late. It was nice that they had filtered water available in the main lobby..however, the kitchen area down there was quite dirty as well.
Nice and open space
The beds were a bit uncomfortable other than that it was fine.
It's a different vibe than a hotel and it is unique and clean. It's like an airBNB but bettwr!
Wifi was a little weak which was hard for laptop work, but is that really the wrost thing in our world??
Clean, warm
The lamp in one room was broken the chain was broken off.
it was a unique layout and was like having your own apartment. It was very clean and spacious
No issues
Front desk staff was friendly, knowledgeable, and thorough. A pleasure to deal with.
I shouldn't have to wash all the dishes and take the garbage/recycling out into the dumpster in the alley.
I liked that fact that it was like an apartment, great when traveling with friends.
Nothing I did not like during my short one night stay.
worked for what i needed
room very hot no fan or air conditioning
Loved the common area as u enter in building 3.
Breakfast
No breakfast.
Great location, quiet. Appreciated the living space and nice not being in a standard hotel room for a few days. Well-kept and cared for, clean and comfy.
Nothing.
Friendly staff, very accommodating. Ty
Nice accommodations plenty of room very relaxing .good location.
Stairs hard on my husband's bad knees. But hadn't asked for ground floor when booking
Friendly staff, clean spaces.
Not close to anything. Need to walk into town
Desk manager was really nice. Location was good.
Narrow hallways. Not enough eating utensils. Exterior appearance is uninviting.
kitchen facilities, convenient laundry on-site, very helpful staff.
We stayed in 1 of three buildings that make up this property. It had a nice kitchen at ground level and 4 bedrooms ( with baths) upstairs. This would be great for four couples traveling together.
People off the late ferry from Port Hardy arrived around 1 am which was noisy. The street out front was also a bit noisy. There was a boil water advisory for the city and the property did not supply any drinking water but suggested and we should boil our own. They should at least have a bottle or two of water for arriving guests.This seems very cheap .
We were warmly welcomed even arriving quite late, the gentleman mentioned that he is used to it as he waits for guests arriving from the ferry. He was very helpful, kind. We had a room in one of the houses, on the first floor. Large roome, very comfortable bed, large bathroom. Besides, if you stay enough time, you have the use of the full ground floor as if you were at home ! Super nice experience, would definitely recommend this place for anyone who stay at Prince Rupert for a night or more.
nothing except having so little time to spend at this place
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.05/10Clean and well-kept, but there were mentions of issues with the kitchen facilities and water supply.
Service
8.55/10Friendly and accommodating staff were mentioned positively in multiple reviews.
Location
8.05/10Good location, but some reviews noted that it is not close to major attractions.
Room Quality
8.55/10Rooms were described as clean, spacious, and comfortable.
Amenities
8.45/10Kitchen facilities and laundry were noted positively; however, the lack of drinking water was a downside.
Value for Money
8.15/10Some reviews indicated it was overpriced relative to the quality.
Food and Beverage
7.55/10No breakfast provided and concerns about the availability of drinking water.
Overall Experience
8.25/10Generally enjoyed the stay, but there were several points of contention that detracted from the overall experience.