The Old Custom House vs Similar Hotels

Mixed feedback, with some rooms needing maintenance and being described as tired.

Rooms were generally clean and well-presented, though some had issues with noise and views.

Rooms described as spacious and beds very comfy.

Spacious and comfortable but some items were described as tired.

Multiple mentions of cleanliness issues, including stains and tired room conditions.

General positivity about cleanliness from reviews, but some inconsistencies noted.

Listed as a pro; reviewer noted cleanliness positively.

Issues with cleaning mentioned. Dining table was sticky, thick dust present.

Excellent location noted in several reviews, with a fantastic view.

Multiple mentions of excellent location, particularly for town access and views.

Called out as a pro; location praised by the reviewer.

Great location for visiting the area, easy parking.

Staff were consistently described as friendly, attentive, and helpful.

Staff were often described as friendly and accommodating, contributing positively to the experience.

Standard quality for this hotel tier

General satisfaction with service, no specific complaints noted.

Food quality was well received, but the continental breakfast options were lacking.

Mixed reviews on food, with some good experiences but instances of disappointment with options.

Standard quality for this hotel tier

No specific issues or comments regarding food and beverage.

Good amenities mentioned, though some areas could benefit from upgrades.

Positive mentions of amenities, though some improvements highlighted.

Described as very well stocked.

Well-equipped kitchen and overall good amenities, some requests for improvements.

General sentiment suggests good value for the location and service, but issues impact it.

Value perceived as good, but some guests felt charges for breakfast were excessive.

Standard quality for this hotel tier

Great value for money, especially for the standard of the villas.