DoubleTree by Hilton Poughkeepsie vs Similar Hotels

Rooms were generally clean, but heating issues were a significant drawback.

Rooms noted as spacious and well-equipped, with some complaints about mattress comfort.

Room quality was generally good, but there were issues with bed comfort and room reservations.

Some guests noted issues with room temperature and heating, impacting perceived cleanliness.

Several mentions of cleanliness but also complaints about cleaning issues in some rooms.

Guests appreciated the clean and comfortable rooms, though there were mentions of issues like black fuzz on sheets.

The hotel location was frequently praised, particularly for proximity to events and amenities.

A lively location appreciated by guests.

Guests found the location convenient, but the parking lot's lack of plowing during snow was a concern.

Numerous complaints about the service quality, particularly at the restaurant and front desk.

General sentiment was positive, though one mention of rude service at the front desk.

Staff were noted as friendly and helpful, with quick responses to issues.

Breakfast pricing drew negative feedback, impacting the overall food and beverage experience.

Breakfast was praised but had some quality issues noted.

Breakfast offerings were inconsistent during the stay which affected the overall sentiment.

The gym was highlighted as a standout feature, but some snacks were considered overpriced.

Good amenities like a kitchenette and a pool, but some issues with breakfast and room features.

The hotel offered a nice range of amenities including a complimentary breakfast.

Complaints about additional charges for amenities, but overall value seen positively relative to location.

Guests felt they received good value, especially for suite accommodation.

Guests felt they received good value for the price, particularly with breakfast included.