Tsutaya Ryokan

De locatie is super, net buiten het drukste deel van de stad. De service is uitstekend, zo wordt je auto bv voor je geparkeerd en voorgereden. Een ruime ryokan, waar je bij aankomst thee geserveerd wordt door je host. Diner en ontbijt zijn inbegrepen en worden op traditionele wijze geserveerd door je host. Hier wordt de ervaring van goed geweldig gemaakt. Op de kamer ligt een onsen pas klaar waarmee je de 7 onsen kunt bezoeken. De jakutta en houten slippers kun je ook gebruiken.

Niets

Good location, very friendly staff and owner. They really went above and beyond to try to make my stay enjoyable.

In-house onsen was not really impressive. Food was not to my taste, and overall quality of beds was a bit rough. That said, it was okay, but for the price - comparatively to other onsens I stayed in Japan it didn't really stand out or left a strong impression.

サービス、接客、料理

De kwaliteit van het eten, zowel het ontbijt als het diner (we hadden halfpension geboekt), de ervaren gastvrijheid, de service, de kamer - uiteraard in Japanse stijl - en het feit dat je een pas krijgt om naar de verschillende baden te gaan.

Niets.

Aito ryokan, saimme hienon huoneen! Palvelu loistavaa.

Everything about our stay at Tsutaya Ryokan was exceptional. The staff went above and beyond during our stay to make sure that we were content and comfortable. We had a traditional Japanese evening meal and breakfast included in our booking, which I highly recommend for those who want to experience traditional Japanese cuisine. The ryokan is perfectly located within a few minutes walk of several of the town’s onsens and is only a 10-15 minute walk from the train station. The staff even offered to drive us to the station on the morning of our check out! Our stay was absolutely wonderful and was an experience that I will never forget.

L'accueil, la proximité avec les onsens, les repas et le logement

服務超級貼心，相當舒適。

素泊まりでもモーニングやお食事処は近いので良い立地条件です！ とても居心地の良い旅館でした！

お年寄りの方は階段がつらいかも

La struttura è carina, c’è una piccola Onsen all’interno, le camere sono dotate di riscaldamento, quindi anche se un ryokan non soffrirai il freddo.

Il comportamento dello staff non mi ha messo a mio agio: appena arrivata, devi toglierti le scarpe, ti fanno mettere le ciabatte, ti portano a scegliere la yukata ( dove ti devi togliere le ciabatte) mentre fornisci loro il passaporto. La cena è alle 18, sebbene su Booking ci sia scritto che la cena è dalle 18 alle 20, in realtà si inizia alle 18 e finisce alle 20, stessa cosa per la colazione: inizia alle 7:30, massimo 8:00. A cena abbiamo strappato un 18:30 come orario per la cena ma ci hanno messo fretta; la colazione mio marito l’ha saltata perché non si è svegliato in tempo. I cuscini sono scomodi. La stanza è provvista di un bar ben fornito, peccato che quando ti fanno pagare le bevande consumate non controllano cosa manchi effettivamente dal frigo….oltre alle birre ci hanno fatto pagare il saké che avevamo acquistato per conto nostro in un altra città. Nonostante gli abbiamo detto che non l’avevamo preso dalle bevande della stanza, l’hanno messo a carico nostro.

Excellent stay in Kinosaki Onsen village as well as in this ryokan. The room is spacious and the staff were helpful despite limited communication barrier. The ryokan has their own public bath, small but comfortable. The ryokan is at the point of the village close to the ropeway and main public baths. Good price for the quality. The dinner was faboulous.

Dinner was faboulous but would be better if explication was given or english menu was provided.

Todos as refeições foram excelentes. O jantar foi especial. Variedade e qualidade dos produtos impecável.

Das Ryokan ist eine altehrwürdige Gaststätte, die definitiv in die Jahre gekommen ist. Das ist an sich auch ok. Das Personal war sehr hilfsbereit und freundlich. Wir wussten, dass wir auf traditionellen Betten schlafen werden, was uns eher Mühe bereitet hat. Aber die Erfahrung war es wert. Die Lage ist gut, die öffentlichen Onsen sind gut zu Fuss erreichen. Ein Highlight sind die Kimonos, die man bei der Ankunft erhält.

Die Sauberkeit war nicht die beste und das hauseigene Onsen ist kein Besuch wert.

Un Ryokan japonais traditionnel qui vous immerge dans l’ambiance du Japon que l’on aime! Les équipements et l’immeuble sont une peu anciens et pourraient être rafraîchis, mais l’ambiance est excellente et les propriétaires d’une gentillesse remarquable. On s’y sent comme en famille, dans un endroit chargé d’histoire. Et surtout: la cuisine est excellente! On se délecte des plats japonais préparés le matin à 8h et le soir à 18h dans une salle de restauration très belle et traditionnelle. Je recommande.

Great location, historic building, very helpful and friendly staff, spacious rooms

Clean, traditional, and the food was outstanding.

Cannot say anything bad.

The staff were warm and welcoming, we felt like we were visiting a friend's home. The meals were beautifully prepared and we enjoyed the ryokan's onsen. They were very accommodating to our family with two small kids (3yr and 5 yrs).

Cold barely tea and green tea was often set out in the evenings in the room. However, it would be nice to have an electric kettle in room to prepare some coffee/tea in the early mornings.

Service and food are excellent. Service lady was kind and tried to help as much as she could. I will stay here again!

The staff were very welcoming and could speak English. I enjoyed the breakfast and dinner! The room was spacious and great for a family. I liked the fact that they provided Yukatas to wear out of the ryokan.

Price was a bit expensive

Staff was very helpful and attentive and was always steps ahead of our and provided every need and tips. Almost every meal was new to us as we are from Europe, but they explained everything and we did like it very much. It's certainly might not be for everybody so you better check the food options before booking.

Location and service

The kaiseki dinner was good and the portion was enough to fill us, unlike some ryokan establishments & we eat A LOT. Hahaha. The location is great and near the temple. However, Kinosaki is a small town and everything is within walking distance.

The Wi-Fi was very bad. The staff tried their best to understand us. However, there should be at least 1 staff that can converse in good English at the Ryokan which is located at a popular tourist destination. I understand Japan is a very traditional and homogenous country. However, in this day and age, it is necessary to have at least 1 staff that can speak fluent English. That way, we as tourists can also enjoy the full hospitality of the establishment. Also, the bath in the Ryokan is subpar. However, I understand most people use the public baths around town instead.

Everthing

Beautiful traditional ryokan with such lavish keiseki meals served twice a day but the staff. Futon beds made daily by the staff also. Has a small onsen of its own, they also gave us passes to other onsens in town. Staff is lovely and great in communication. Our room helper was excellent and took great care of us. Amazing place in a quaint little town! will surely refer friends here! Arogato and Sayonara to the staff!

NA

The staff was great! The owner was lovely. She made me feel welcomed and at home. There was a full course dinner and breakfast included. I got to choose a beautiful Yukata to wear which the owner helped me put on, and a pass is included which gives you access to all the onsens around town. Also, upon checkout they offer you luggage carrier services where they will take your luggage to the station for you free of charge. I enjoyed my stay and will be back during my next visit!

I liked everything but did wish there was a private shower in the room. I believe there was a public bath on the floor though.

lovely staff and room

breakfast at 8am only

酒店服务特别好，进酒店会有人在门口迎接你，宾至如归。