Kinosaki Yamamotoya

The whole stay was amazing from the hotel to the food & the service was top tier! I definitely want to come back!

Si vive l’ambiente pienamente tipico di Kinosaki Onsen , bellissima l’Onsen nell’albergo e gli yukata che hanno dato a disposizione

スタッフの方が笑顔で大変親切でした。 お料理最高でした❗️

We liked everything about this place. The staff, our actual room, the location, and the hotel’s own onsen. We booked the Japanese style room which has a toilet but no bath/shower. The room also has a decent sized covered balcony with side window/panels that can be opened if you want an open air feel.

None

La atención del personal.

Nada.

Everything. It was beautiful, clean, spacious, and unique.

Nothing

Bra läge!

Detta världshus kändes lite tråkigt, trött och slitet. De kläder som vi fick på boendet var lite urtvättade och blekta, med vissa trasiga detaljer. Vi fick inte information att det fanns korgar att bära våra handdukar i vid kvällens Onsen runda, vi gick runt med gröna plastpåsar. Vi bad om information hur vi kan parkera men ingen tog sig tid att svarade på detta från boendet. Middagen var okey men Porslin kändes lite för enkelt och vardagligt inte restaurang kvalitet. Kanske detta är ett familje ägt ställe där man sysselsätter både yngre och äldre generation. Det kändes inte så personligt och bemötandet var basic. Vi betalade ganska mycket för detta så givetvis måste jag fundera om vi valde detta för att det hade lägst pris och att vid då får acceptera nivån. Jag skulle nog ha lagt till och valt ett dyrare ställe.

The onsen on the property was small, but superb. Staff were very responsive and kind. Beds were traditional style but very comfortable. I loved staying here and would come again!

nothing

- Accoglienza e gestione del soggiorno impeccabili da parte dello staff - Struttura tradizionale magnifica posizionata tra due onsen - Cena e colazione tradizionali giapponesi di alta qualità - Vengono forniti kimono e ciabatte - Stanza stupenda affacciata sul fiume, dotata di tutto e con letti comodissimi - Servono anche delle buonissime birre prodotte da loro - La stazione di Kinosaki è a pochi minuti a piedi

I don't even know where to start. We felt so taken care of the moment we arrived. They were kind enough to keep our lugagge since we arrived early and we were able to explore parts of the town prior to check in. We were super impressed and are so grateful to the staff who helped us check in, bring dinner to our room, set out our futons and put them away, help us with our yukatas and bring breakfast. They were always so nice and helpful in every way possible. It made us want to stay another night and hopefully we can come back again!

We had a wonderful time at Kinosaki Yamamotoya. The staff were lovely, the meal was exceptional, they even made me a vegetarian one which was so kind. I loved wearing the yukata and wooden flip flops and having the Onsen entrance included in our stay. I felt so relaxed and it was just gorgeous.

We booked a stay with dinner and breakfast which were in traditional japanese style with multiple course meals, everything was absolutely delicious! The hotel is on the main street, right in between some of the bath houses to which you get a pass also. The hotel also has its own onsen. There were yukatas and tea waiting for us in the room upon arrival. Staff was very friendly and attentice, we had a wonderful stay!

Lovely ryokan just by the river and onsen baths. The staff is very helpful and warm. The room was spacious. The traditional breakfast was nice and we loved that it was different on the second day. Would recommend spending 2 nights, just to have enough time to relax and see all of the onsens as well as the lovely village and ropeway.

The sound proofing is not excellent in old Japanese houses, which is understandable. The sliding shutters do not block light very well so have a sleep mask with you - or just rise with the sun and head to the onsen at 7am when they open.

The staff were very attentive and selected staff had great english. They were all very kind and accomodating. The food was also prepared with care and well flavoured.

We stayed in room 202 and had challenges going to sleep and were rudely awoken but stomping upstairs. We're not sure if the kitchen or other rooms were above us. The sound proofing between floors and the street are non existent which can be expected of a whole of this age but it was the worse Ive experienced in a ryokan or machiya

The staff were helpful and approachable. The food was incredible. The accommodation was in the centre of town close to public onsens.

Perfect location. Traditional Japanese Ryokan accommodation in a lovely setting. The service and breakfast deserve a mention . Took a little bit of getting used to the customs and the bed on the floor but it's also what made it special. There is no bathroom in the room just a toilet and wash basin but if you make use of the onsens which you have a pass for then you shower in those anyway so don't need one in the room. There is a courtesy bus from outside the train station to hotel guests but it's only a ten minute walk past the local shops and bars/restaurants anyway.

No complaints at all.

Tout aurait été parfait, si nous n’avions pas été réveillé à 6h30 du matin par des bruits de déplacements incessants

Very nice and super attentive staff. A cosy communal bath in the building plus you get a free pass for all the local onsen. We had breakfast and dinner included in the plan, with lots of traditional local dishes - just make sure you like fish/seafood :-)

Super auberge traditionnelle avec un personnel disponible tout au long de notre weekend. Au milieu des onsen. De plus l' auberge fournit des yakuta et des geta pour se balader dans la ville et c'est un vrai plaisir 😊. Nous avons également testé le onsen de l' auberge. Une superbe expérience que je recommande chaudement.

Rien

Beautiful accomodation. Great location. Staff were warm and welcoming.

Su ubicación, la amabilidad, limpieza, su onsen privado es increíble, comida impecable

Great service, very clean place, right next to a public onsen, and the food looked amazing!

The room was spacious and comfortable, the meal was wonderful and the staff very helpful and kind. Having access to a 24/7 Onsen was nice too.

I wish I had access to a shower that wasn’t the shared shower/onsen space. After a long day of travel, a private shower would have been great, but that’s only included in limited special rooms.

Very kind staff. They truly are invested in the comfort and happiness of their guests.

Ruime kamer, goede ligging in centrum en dichtbij station en badhuizen. Heerlijk avondmaal. Vriendelijke hotel medewerkers. We hebben genoten!

Niets

It is not a hotel, but an experience! The staff and accommodations were great. The hotel's onsen is tiny but serene and spotless. The hotel offered dinner, which was fantastic. We asked for certain alterations, and the personnel fulfilled our dietary need. The staff went above and beyond to make our stay pleasant. Thank you!

The room was lovely and the staff were so accommodating and helpful. We had delicious meals in the dining room.

We struggled walking in the slippers. They were quite slippery.

Nous avons apprécié l'accueil et l'envie du personnel d'être à notre soin dans cette maison vielle d'un siècle. Le petit déjeuner traditionnel est à essayer car très particulier. Nous l'avons apprécié.

Le bloc de climatisation à côté de notre fenêtre est impensable dans un établissement qui annonce un certain standing. La nuit a été terminée dés 5h00 du matin. Si nous n'avons peut-être pas les codes du raffinement japonais, nous avons eu l'impression d'un personnel obséqiueux. Enfin, la taxe Onsen aurait pu être incluse dans le prix élevé de cet hôtel surtout pour une nuit aussi courte.

Comida excelenete, variada y muy bien presentada. Un placer verla y comerla. El personal muy atento y amable

Exceptional stay! Ryokan experience was memorable. Thank you to the staff including satoru and susu! Your dedication to your work and to ensure our stay is comfortable with your english skills was truly helpful! Dinner was also perfect!

Nothing!

服務人員態度非常好

The hospitality was exceptional!! The staff was beyond welcoming, courteous, helpful and kind. Communication was made easy, even though our Japanese is very limited. We especially enjoyed the artistry and elegant presentation of the kaiseki dinner and the beautiful description of each course. This property rests on the main canal and is within walking distance of Kinosaki’s main street, all of the onsens, the ropeway to Mt. Daishi and also to the Buddhist temple, Gokurakuji.

Location. Ambiance. Food.

Slippers.

The perfect location within the wonderful town of Kinosaki Onsen. Great ryokan, located very close to 2 of the town's public onsens, as well as having its own private onsen and public onsen facilities. Also next door to a lovely restaurant, which they also own. Serves only traditional Japanese breakfasts and dinner, which I did not have. Traditional yakuta and shoes are provided for your use / wear across the whole town in your stay. That makes Kinosaki Onsen a very unique and fulfilling experience! Lovely people working at the ryokan and very attentive and helpful.

The traditional bed in the room was laid out on the reed flooring - we both found it to be very comfortable and it was our most challenging sleep of the trip. The bathroom in the room was quite dated and certainly in need of an upgrade.

Bella esperienza in un ryokan tradizione. Apprezzato particolarmente la possibilità di visitare tutte le onsen nella cittadina. Buona la colazione giapponese.

The staff was absolutely fantastic! They were so kind intended to our ever in need. It was our first day in a Rycon and they explained everything very well.. we also love the location. It was perfect.

We loved everything!

Das Ryokan hat eine sehr gute Küche

The staff, facilities and food were all incredible. Located in the middle of all the bath houses in town, it was a convenient location.

The AC in our room was not very strong so the room was a little warmer.

The staff were very friendly and attentive and the location was handy right by the river. The room was very spacious with a toilet and bathtub and it was cleaned daily.

The tatami mattress hurt my back after the second night and the chairs were not comfortable for a tall person like me, however, it was good to experience something new.

La struttura è antica e piena di fascino, la stanza tradizionale giapponese è bellissima e lo staff è cordialissimo e gentile. In più hanno fornito degli yukata da poter indossare durante il soggiorno. Cena favolosa e anche la colazione tradizionale era ottima.

L'unico piccolo neo è la mancanza di asciugamani. Ne forniscono uno piccolino e uno grande che devi portare con te alle terme (le terme non li forniscono) e poi non ne hai a disposizione altri in stanza.

La perfection Le service, le onsen de l'hôtel. La prise en charge des bagages, et le transport jusqu'à la gare. Le pass pour les bains publics Le côté traditionnel Merci pour ce moment de grâce

Staff and facilities were extraordinarily superb

在城崎溫泉正中間，正統日式溫泉旅館，去泡溫泉都非常方便，且服務良好。

沒有不滿意的地方

We had a quiet room with peaceful , mountain view. They had a private onsen which may not as grand as the public ones but at least you have your own privacy. The staff was very polite & attentive and hence make our stay memorable.

None

Nice looking property, restaurant next door was good, traditional breakfast was rather nice.

I'm not really into the traditional style of bedding, but it was ok to sleep on. Having to leave your shoes at front and wearing the slippers was annoying, especially since they were so big on me. The stairs were steep, not good if you have hip/back problems.

De locatie de sfeer en de vriendelijkheid van het personeel

Ik wist dat we op matten gingen slapen vond het persoonlijk niet lekker slapen. Daar kom de accomodatie niks aan doen natuurlijk

Ein wunderschönes Ryokan, nahe an verschiedenen Onsen mit aussergewöhnlichem Service! Ich wurde sehr umsorgt und das Personal hat mich mit dem sehr vorausschauendem Handeln überrascht. Zum Beispiel, wenn sie meine Schuhe oder meinen Schirm getrocknet haben. Auch das Essen war sehr gut. Japanisches Frühstück mit genügend Erklärungen, was was ist und wie man das essen kann, auch wenn man es nicht kennt.

Nichts

Extremely friendly staff, with great English skills. Plenty of amenities, and rooms were clean. Accommodated our request for a specific room, and demonstrated excellent hospitality in every interaction. Onsen within the building was excellent and equal to the other onsens of the town. The breakfast upstairs was excellent and felt traditional and exactly what we were hoping for while in Kinosaki. The restaurant next door (GabuGabi) was excellent as well, as were their brewed beer.

Wir haben uns gefühlt wie VIPs, von Ankunft bis Abreise. Das Personal war äußerst zuvorkommend und aufmerksam und hat uns jeden Wunsch von den Augen abgelesen. Es war auf jeden Fall ein Highlight in dem traditionellen Gästehaus zu schlafen. Es war sehr sauber und gut hergerichtet. Das Haus hat einen eigenen Onsen. Wenn man ankommt, bekommt man auch eine Eintrittskarte für die anderen Onsen der Stadt. Das Städtchen selbst ist sehr malerisch. Allerdings sind weitere Sehenswürdigkeiten etwas entfernt. Wir haben hier nur einen 2-Nächte Zwischenstopp auf dem Weg nach Kyoto gemacht, dafür war es ideal. Wir hatten Halbpension - die Mahlzeiten waren sehr reichlich und abwechslungsreich und sehr lecker. Es gab mehrere kleine Speisen mit Fisch, Meeresfrüchten und Tajima-Beef. Wer allerdings keine Meeresfrüchte mag, sollte es das Personal unbedingt wissen lassen.

Alles war perfekt

Alles gut, sehr traditionell

War alles in Ordnung

Its excellent location in front of the river, and the quality of the onsens that the hotel has.

Without any malicious intent, the hotel staff entered our room to remove the futon without consulting us. It would have been nice if they had consulted us beforehand.

Everything. The old wood and the sage green colours, the comfortable futon, the view from our window, the onsens, the hotels private onsen, the whole town, the ambiance of the while village, fresh seafood and the very accommodating staff.

Nothing

Charming hotel, very comfortably situated on the main historic street. Lovely surroundings, quite and spacious rooms, very welcoming staff

The location is wonderful--right on the main road overlooking the river. It's a convenient walk to all parts of Kinosaki. The ryokan was very well kept, although a few features looked a bit dated. I didn't mind at all. The food was excellent, and the on-property onsen was remarkable--so elegant and restful.

I have no negative feedback at all. It was wonderful.

Beautiful place to stay and easy walk from the station. We arrived early and staff were accommodating by holding our bags for us until check in time. Check in was seamless for English speakers. Our bags were in our rooms ready for us. A lovely lady came to our rooms and delivered our Yakata and pot of tea. We only booked breakfast and we were given 2 times to choose from and as we were a group we ate in the dining room. Food was delicious. Would highly recommend this hotel.

Good services & full facilities

Great traditional Ryuken, loved sleeping on the futon beds. The staff were really lovely and accomodating - we had paid for dinner and breakfast but opted not to have it and they were very understanding. I regret not emailing them about to inform them sooner. Loved their own brewed beer.

Amazing place to stay in Kinosaki. Staff were amazing.

Incredible experience. The staff was so courteous and communicated well in English. They explained everything very well and the stay was the most incredible experience. The yukata were lovely. Would recommend again and again.

Nothing, the stay was top notch.

Very cool 300+ year old Ryokun. Staff very attentive, rooms are well kept. And generous size

Slippers are hard to keep on the feet with all the stairs. They brought I fresh hot water in a thermos, but only provided tea. Some coffee and a kettle would be nice for the mornings.