Quest Hotel Balikpapan by ASTON vs Similar Hotels

Some rooms comfortable but issues noted with cleanliness.

Rooms described as comfortable, modern, well-organized, with comfy beds.

Pelayanan dan kamar.

Rooms are mentioned as older and sometimes noisy.

The bathroom drain is clogged and sheets were stained.

Rooms described as spotless, clean, and neatly arranged in multiple reviews.

Standard quality for this hotel tier.

There are concerns about cleanliness based on the review.

Great location near the mall and convenient amenities.

Location described as strategic and unbeatable, close to attractions, shopping, and dining.

In the middle of town for easy access.

The location is noted to be good.

Mixed feedback, with unprofessional front desk staff noted.

Staff repeatedly noted as exceptionally friendly, helpful, and providing fast check-in.

Nice services from front liner.

The staff is described as very friendly and helpful.

Breakfast was good, but hot food served cold.

Standard quality for this hotel tier

Makanan kurang lengkap.

Breakfast is satisfying, which positively affects this score.

Good facilities, but staff could improve on requests.

Facilities noted as complete and well-maintained.

Standard quality for this hotel tier.

Some limitations in kitchenware, otherwise acceptable.

Not worth the price due to some service issues.

Guests commented the stay was worth the price and they would recommend/return.

Standard quality for this hotel tier.

General sentiment of fair value relative to experience.