Thaproban Pavilion Resort and Spa

Uns hat das sehr bemühte Personal/Service gut gefallen und der Pool von Thaproban Waves.

In Unawatuna ist aktuell Nebensaison. Das Hotel wird auf die Hauptsaison vorbereitet. Dies ist mit Baulärm verbunden, von dem wurden wir im Vorfeld aber nicht informiert. Wir mussten nach 5 Minuten im Hotelzimmer nach einem neuen Hotelzimmer Fragen, weil wir es nicht ausgehalten haben. Wir durften uns 2 neue Zimmer anschauen und dann entscheiden. Wir hätten uns gerne gewünscht, das uns das Hotel bezüglich der Unannehmlichkeiten preislich etwas entgegenkommt, da wir gerne in dem ersten Hotelzimmer geblieben wären.Das hat es aber nicht. Es war unser teuerstes Hotel auf Sri Lanka und sollte unser schöner Abschluss von unserer SriLanka Rundreise werden. Stattdessen hat das Hotel ein Feuchtigkeitsproblem, die Klimanalagen tropfen, die Dusche überflutet beim Duschen und wir mussten Handtücher auf den Boden legen, das Frühstück ist an die Nebensaison angepasst: kein Buffet. Man riecht die Feuchtigkeit in der Bettwäsche. Es ist klamm. Alles in allem war es leider viel zu teuer und für mich als Studentin sehr viel Geld für 2 Übernachtungen (190€). Hätten wir das Hotel am Selben Tag des Check In bei Booking gebucht wäre es günstiger gewesen, leider haben wir es schon Wochen im vorraus gebucht. Die Differnez hättem wir uns z.B. gewünscht. Ich muss ehrlich sagen, das ich ein wenig verärgert bin.

Absolutely loved our stay! The room was spacious and beautiful, with a majestic pool and sea view. The food court was just a short walk away and the whole setting was very scenic. The team was incredibly kind and accommodating - they even arranged an early check-in and provided us with a complimentary birthday cake. ❤️

Overall, things were good, but a few things could have been better. The bathroom mirror light was fused, making it quite dark, and the locker was a bit malfunctioning. We did mention these issues, but unfortunately they weren’t addressed, possibly due to the rush.

Staff we very friendly, food was very good, room was very spacious and swimming pool was nice

The hotel looks a bit tired - The outside building, the hotel room, around the swimming pool area. It looks like it hasn't really been maintained since whenever it was opened. which is a real shame It's a shame and could easily be rectified if management

The pools were amazing. The room was huge and super comfortable!

La piscina

No había actividades para niños

Excellent views of the ocean, pool and large rooms. Very warm and hospitable staff, great spa experience.

Liked everything about it

The staff were warm respectful and very responsive and helpful. The customer service was excellent! The accomodation and location was wonderful and exceeded our expectations. The swimming pools were amazing!

Some in room functions needed upgrading and didn’t work well like the safe, fan and towel holders and phone.

Vriendelijk personeel, service, goed ontbijt en ruime kamer.

De sportruimte is erg vochtig.

I had an amazing stay at Thaproban Pavilion Resort and Spa. The rooms were very comfortable and well-maintained, and the pools were absolutely lovely—perfect for relaxing. The overall atmosphere made it feel like a peaceful and luxurious getaway.

Honestly, there wasn’t much to dislike during my short stay. Everything met my expectations and made for a very enjoyable experience.

Location

Wash rooms

От отеля остались только приятные впечатления!!! Номер большой, чистый есть 2 соленых бассейна. До океана (пляжа) идти минут 7-10 ненапряжно. В отеле есть классный массаж. Больше всего впечатлили завтраки - такого разнообразия и кол-ва мяса не было ни в одном месте на Шри-Ланке!!! Восторг!!

Внешний вид отеля требует уже ремонта в некоторых местах

The location is nice. Close enough but far enough.

Health hazards exist. We all got gastro from reheated buffet food. The gym and kids play room is mouldy and needs fixing urgently.

The staff were friendly. That’s it.

The mold, the cockraoches, the terrible WiFi, the warm beverages, average food. The took upfront payment. Wouldnt refund. We left anyway, this is a health risk of a hotel, never mind just a terrible experience.

Nice breakfast and big room, which was quiet and clean. The location was a bit out of the way, but within walking distance to restaurants, bars/coffee shops, shops and Unawatuna beach. Staff were very friendly and helpful.

The hotel could do with some maintenance, like some painting of the outer walls and fixing some of the wood. It was a pity the room didn't have much natural light nor a balcony, but I didn't spend much time in the room anyway, so was ok. While the breakfast was nice, some more fresh juice would have made it even nicer, especially since Sri Lanka has plenty of nice fruits.

На завтрак подают яичницу/омлет. Есть фрукты, каша, булочки, кофе и чай. Разная местная еда. Из овощей помидоры, огурцы и листья салата. Детям хлопья. В полне достаточно что бы с утра хорошо по завтракать , в течении недели выбор не менялся ( только фрукты бывали разные). Сам отель тихий, чисто и уютно. Номер был с выходом сразу на бассейн. Перебоев с водой или электричеством нет. На территории безопасно, гуляет павлин, ящерки маленькие, можно увидеть ежей морских и рыбок - очень атмосферно. Отель очень понравился, персонал очень заботливый и общительный.

The location, the colors, the vibe, everything was amazing! We really liked our room - so so beautiful! - the breakfast was lovely too and they have a solo guitar player who is such a nice memory to us! Probably the nicest hotel I have been to with great staff too!

They have a buggy that brings you to the beach that wasn’t working at that time when we were there, but some of the days they still managed to drop us off by car. Its a short 5-10min walk anyway.

A really lovely property in Unawatuna. We booked the two bedroom and it was palatial and very artfully decorated. Loved the vibe and decor. Pools were lovely and the views incredible

The door seemed quite easy to force open without a key, the dinner option was not worth the money (buffet was so/so at best) and the children's play area was in desperate need of a remodel - just seemed very tired.

Did not like

Lokalizacja dobra, śniadania bardzo dobre

Hotel mozna odnowic, lata swietnosci ma juz za sobą

View of the water from the pool. Friendly, smiling staff. Good room cleaning.

The price doesn't match the quality. The hotel is very outdated and dilapidated. The facade is off-putting. The wood by the pool needs refinishing. The rooms are noisy from the external air conditioning units. The pool table is falling apart, and the gym is weak and dirty.

Отзыв чивый персонал, хорошая уборка, вкусно готовили, даже маленькие дети кушали.

The staff was welcoming , very friendly and hard working souls . Amazing staff vibe ,view . Property located at the private street with best view and perfect hideaway spot for a vacation .

Food wasnt great , not much option and cold during breakfast buffet . Unable to provide an quite room .located a room right next to the reception and constantly distrupted by the noice and inhouse guest traffic

Номер огромный, терраса огромная с видом на океан (мы были на 3м этаже), кровать супер удобная, есть шкаф для одежды, большое зеркало. Расположен отель в тихом месте, мы специально брали вдали от шумной улицы. Но при этом пешком можно дойти куда угодно за 3 минуты или взять тук тук (дежурят у входа) В отеле есть спортзал но мы не пользовались, также как и спа - не опробовали. Персонал отзывчивый - мы просили заменять подушку т.к. она была слишком высокая для меня- моментально принесли другую, идеально подходящую. просили заменить полотенца - тоже сделали быстро. Завтраки вкусные, но как и обычно в таких отелях - со второго дня и далее уже одно и тоже в целом, незначительные отличия в соках, немного разные карри. Кофе из хорошей кофемашины надо заказывать отдельно, и это за доп. деньги.

Невозможно было "поймать" правильную температуру воды в душе - она ЛИБО льет кипятком, либо идет холодная.. В итоге приходилось мыться фиговым напором и неподходящей водой, Унитаз был по высоте примерно по пояс )) сидеть на нем приходилось свесив ноги при моем росте в 180 см )) и еще на нем не подходящий по размеру круг. Вообщем сантехника там пострадала и ее надо бы обновить ) Ну в целом остался осадочек что соотношение цена-качество не справедливое ) цена перевешивает то что получаешь за эту цену.

De kamer en het personeel

Zwembad was erg warm

Spacious rooms, lovely pools, fantastic waiters, most of the staff were very helpful

The drains kick up in our room and around the pool area. A little tired could do with some maintenance around the pool area and the gym .

Lovely location on the ocean, only a few minutes walk to restaurants and swimming beach. Loved being able to use beach chairs at Thaproban Beach Club (and free buggy ride there and back). Rooms were very nice, pools were great and restaurant provided great buffet breakfast. BBQ seafood buffet one night was nice too. Very friendly staff.

We were in 2 bedroom family suite, so no view which was expected. But also no windows at all (only small ones in bathrooms). Not a big problem but good to be aware of. Also, I only knew about the beach club and shuttle from reading reviews, the hotel never mentioned it to us, I just knew to ask.

Venlige og rare personale Gennem hotellet bookede vi chauffør Tibal, var fantastiske på i de to dage vi var på ture. Kan stærkt anbefales. Dejligt rent på værelserne og de er store. God beliggenhed, hvor man er tæt på restauranter og natteliv, men stadig også lidt væk så der er roligt

Fælles omgivelserne bærer præg af slidtage og poolen var ikke altid helt rent.

Παλιό κλασικό ξενοδοχείο με δύο πισίνες και πολύ καλό πρωινό με μπουφέ

Θέλει ανακαίνιση εξωτερικά για αισθητικούς λόγους

Väga ilus ja avar tuba läbi kahe korruse. Sõbralik personal ja väga hea ja suure valikuga hommikusöök. Bassein puhas ja soe. Asukoht jalutuskäigu kaugusel rannast, restoranidest ja peatänavast.

Toas ei ole mitte ühtegi akent. Tuppa kostus konditsioneeri väga tugev müra. See häiris magamist ja puhkuse ajal ei saanud me keegi korralikult magada. Lisaks undas toas ka külmkapp. Tuba on restorani kõrval ning kl 6 hommikul hakati köögis toitu valmistama ning kõik need helid kostuvad tuppa. Muidu super hotell, aga vaikuses ööund ei saanud.

The staff were all very nice and dedicatied. Dilshan our room manager was very kind and made sure the room was cleaned etc. The staff who are hard working and kind people with a smile is what was the best thing about this resort.

4 out of 5 of our group fell ill during our stay. We ate mostly at the resort and at times food hygiene and preparation was very poor. The pool lacked chlorine and the smell of the sewage was very strong. They really need to upgrade their facilities and hygiene management of the kitchen. The breakfast was alright but the food was let out for long period of time without proper storage. The kids club room was very disappointing and it was very dirty. Not suitable for children and the rooms also have access limitations.

Staff were very attentive and the hotel was lovely

No plant based milk at breakfast was very disappointing.

Personalet var veldig behjelpelig og hyggelig. Renholdet, fasilitene og beliggenheten var bra. Frokost- og middagsbuffeten var veldig bra og restaurantområdet var fint. Rommet var stort, sengene var gode og badene var veldig store og fine.

Vi var informert om at rommet ikke hadde sjøutsikt, men det var ikke presisert at det ikke var vinduer (kun takvinduer i 2.etg), så det var litt mørkt på rommet. Vi hadde vannlekkasje i taket, men det var syklon på øyen da vi var der, så det må tas med i beregningen. De fikset vannlekkasjen på dagen, så det var bra. Vi var egentlig veldig fornøyde, men siden rommet var mørkt uten vinduer svekket det opplevelsen noe, dessverre.

В отеле останавливались не в первый раз. Очень хороший уровень обслуживания. Старательный предупредительный персонал (отдельное спасибо хаускиперу Дильшану (Dilshan), старался изо-всех сил.). Хорошие завтраки. Ужин брали один раз - тоже понравилось. Да, отель несколько уставший, то здесь, то там просится косметический ремонт, но это - Шри Ланка и здесь почти везде так.

Хотелось бы, чтобы довели наконец до ума зону отдыха у моря напротив большого бассейна. Что 2 года назад, что сейчас находиться на берегу не очень уютно. Вроде есть терраса со столиками, но почему она не доведена до ума? Такое впечатление, что хозяева отеля не могут придумать как организовать пространство вдоль моря.

Very clean and spacious rooms. Facilities are enough, but sometimes I needed more coffee and asks bottles of water once. Towels are clean and dry (as dry as would be in that climate zone). Everything is fine with fans, air conditioning and safe box. Very nice view of sunset and ocean. It couldn't be better. Breakfast is ok. There are dishes of European food and local food. Sometimes I'd like a little bit more variety but it's ok for a week. Coffee is local (be ready for local coffee everywhere) with traditional taste or sub-taste. But it's not bad, many places offer much worse for money.

Internet access! There is practically no possibility to get Internet connection in our room. Neither Wi-Fi, nor Mobile. Internet works everywhere (in lobby, in gym, beside and inside pools), any other place except our room. Because we hadn't access point in our room, but walls blocked all wi-fi and 4g signal. In result, I have to work from lobby and gym. I asked staff three times to fix it. Once technician guy brings 4g mobile to wi-fi AP, but it didn't work too (as expected). Every time staff said that everything now is ok, but it never was.

There are good things (pool, view, breakfast, the place is quiet) but I don’t care anymore, because the shitty aspects are overwhelming.

Rarely write reviews but it is that time. On the surface it looks like a decent hotel but don’t be deceived. A myriad of annoying / unpleasant details are giving it away. Bunch of things are rusty in the room (doorlock, hangers, taps). Bed sheets are dirty and worn out. Hot water may or may not come from the shower. The wifi is horrendous (you need to intentionally design it to be that bad). The room is poorly ventilated. After a rain you stand in a puddle while opening a door which is too narrow even for a slim person and first resists you to open and then doesn’t want to close. The service: they are good people and try to be nice but often too much and it’s so annoying. They try to micromanage for you a bunch of things they shouldn’t: from whether you should use keyring (!) to the temperature you set AC to. It’s cringe how they watch you constantly while eating to immediately get the plates away without any need. There are always 3-4 people to address any simple reqeuest, even though I’d prefer to talk to a single person who can do the job properly.

玄関から素晴らしくて、ロビーの開放感と、青と白の家具の爽やかさと、広さと、全てが南の島のホテル！という感じで、感動しました！！！

特に有りません。

Nice room, sea view, nice balcony, good pool area, sports bar area, gym, happy hour, nice cocktails, close to restaurants and shops

Outside light turned off due to sea mist/rain?, balcony itself was soaking during rain, corridor and other areas need updating (old signs, broken things, paint coming off), main pool closed for maintenance, broken balcony door handle

Our stay at this hotel was simply unforgettable. From the very first moment, they made us feel at home with their warm and genuine hospitality. We would especially like to mention Ghian, the reception manager, who took care of us as if we were part of his family. His dedication and kindness truly made a difference in our experience. A big thank you also to the restaurant team, always attentive and smiling, and especially to Lajiru, who was absolutely outstanding in his service and friendliness. The hotel itself is amazing: well-kept facilities, a relaxing atmosphere, and a level of service that goes far beyond expectations. We highly recommend this place and hope to come back one day. Thank you for making our trip to Sri Lanka so special!

View on the ocean is great, super nice and helpful staff, swimming pools, close to the center but still aside and very calm. Rooms are nice but in some of them there is only the roof window and is was a bit dark.

I was missing the regular windows in the room. The hotel is very nice but probably needs some mantaiance.

Clean, spacious and comfortable rooms. Great pool with view over waves breaking on the rocks. Amazing sunsets. Attentive staff. Kids loved the pool and the games room. Only a 5 min walk down to the beach. Would come again.

Lovely room, friendly staff, good location

Lokalizacja

We stayed there for 3 nights. The hotel is definitely recommendable. Nice and helpful staff, clean room, and delicious breakfast with a lot of variety including Sri Lanka traditional one. Daul curry and coconut rotti were our favourites. Location is nicely quiet because it was far enough from the beach area. Our flight was late evening so the staff offered us to stay there also after check out. We could take a shower even though we already checked out. Most remarkably, they have an amazing spa on the top floor with highly skilled therapists. We enjoyed the oil massage 2 times in our stay. It was best in my life, thank you!

The check-in for this property is very problematic. Note that their credit card reader doesn’t always work. And they are very lucky if you try to pay with cash about the condition of your bills. The slightest crease on a bill and they won’t take it. This makes paying for the property difficult and a completely unnecessary headache.

Het uitzicht was geweldig! De 2 persoons kamer was ruim en mooi. De 3 persoons kamer lag aan het zwembad. Ontbijt was goed en ruim. Op loopafstand van het strand.

De staat van de accomodatie was niet helemaal in overeenstemming met de prijs.

Staff were very friendly and welcoming

The wooden floors were always wet inside the room which made the stay unbearable.

Personeel is heel vriendelijk, kamer ruim En bedden goed.

Wij vonden verder het hotel een wat ‘run down’ indruk maken.

Amazing room and view, you can walk straight out of your door and into saltwater pool; spacious and beautifully kept. Clean facilities and additional services available including laundry and spa. Perfect location to access local beaches, tulips tusk, restaurants and shops. Friendly and helpful staff. Freshly cooked omelettes to order for breakfast.

Breakfast food (Sri Lankan) was always cold. Didn’t eat Western breakfasts so can’t comment

We loved the pools and the amazing views of the sea. It was only a short walk into town and there was a good selection of food at breakfast, including freshly made omelettes, fruit and Sri Lankan dishes. The staff were lovely too. The family room was spacious with two bathrooms and very comfy beds!

The decking around the pool needs attention, as you could hurt your feet on some parts. Not many sunbeds available if the hotel was to get busy.

This is our third visit and it didn’t disappoint, clean, friendly, great location, comfy beds. Staff remembered us from our last visit, nothing was a problem. We love staying here!

Perfect location by the sea. Its a bit inside but quite closer to the sea. They have two beautiful pools that are a must try. The views from the rooms is full sea view and fantastic. The waves do make noise when you sleep just in case you are a sound sleeper. Breakfast is good but can be better.

The breads section can be better and fresh.

Lovely hotel. We stayed in a 2 bedroom apartment, which was the size of a small house! 2 double bedrooms, 2 bathrooms, 2 seating areas and a roof terrace. Dilshan cleaned the place immaculately and even decorated the bed on my husband's birthday. We loved the spacious apartment, the pool with views over the sea and the friendly staff. The breakfast buffet was nice. The hotel location is walkable to the main street and beach in Unawatuna, but far enough away to be peaceful and quiet. There are plenty of friendly tuk tuk drivers who will drive you anywhere you don't fancy walking. It's definitely worth visiting the nearby turtle beach where you can feed and swim with giant turtles. Costs about 1000 LKR (3€) to get a tuk tuk there and back, was the highlight of our stay in Unawatuna.

There was nothing we didn't like. It was a shame that the second pool was closed, but this was explained to us on arrival. The WiFi worked well but kept dropping (connected, can't provide internet), although it could have been an issue with our devices.

Ms. Subhasini, Front Desk Manager was extremely helpful and accommodating. She briefed us about the place and surrounding places of interest very well. An asset to the Resort.

Beatiful view from balcony, nice swimming pools and very good breakfast. The sound of waves is amazing!

The toilet needs to be renovated, as room is very beautiful in Bali style - the toilet was as at the poor hotel :/

This is a wonderful retreat that offers the perfect escape from the hustle and bustle of daily life. The location is serene and tranquil, providing a much-needed break. The rooms are beautifully appointed and extremely comfortable, making it easy to relax. The staff were friendly and attentive, ensuring a pleasant stay.

The food selection is decent, but the taste could definitely be improved. The bakery items could be fresher as well. Additionally, the parking situation is terrible, and the Wi-Fi coverage is quite poor. Overall, there’s potential for a better experience if these issues were addressed.

Everyone was so friendly and helpful. The spa was beautiful. Housekeeping was amazing.

Lovely stay with great helpful staff. There is no longer a shuttle to the beach property but a pleasant easy walk

Hotel is decent, we were miss informed about both the pools being saltwater (was told main pool was freshwater, and second pool was saltwater). Manager had the audacity to laugh at my face when I mentioned how both could be saltwater. No lift for the 2nd floor on one side of the property. Other staff were very polite and accommodating, but the point of both pools being salt water ruined the entire experience for us. Would not come back here as overall it was not worth my time and money. Food in breakfast also smelled funny, and was often left cold towards the end of the timing. Plus points like great view and proximity to the beach, along with a nice sports room.

Large rooms, everything was clean, comfortable beds, good breakfast and good food at the restaurant, friendly and helpful staff. Even though there aren't much space for sun beds, we manage to find beds when ever we needed them, nice and not crowded pools. Short walk (about 7 - 8 min.) to the nearest beach. Lots of restaurants and shops nearby within short walking distance, easy also to get a tuk-tuk. Peaceful place away from the Unawatuna's hustle and bustle. Nice to listen to the ocean and see the waves hit the rocks at the shore.

The hotel is bit worn, and room prices are still quite high. We had for example lots of stains in our sofa, one of the wardrobes door couldn't open properly, fridge's shelf was broken, fuse went off several times when we wanted to intensify air conditioning at the second floor bed room. The staff tried to fix the fuse problem, but it still kept going off randomly. We then just lifted the fuse switch up again by ourselves. There wasn't a sink or any shelfs at the first floors bathroom (toilet + shower), instead the sink was next to the bathroom glass wall on the bedroom's side. There aren't any hand towels, but this seems to be a sort of standard in Sri Lankan hotels. Based on previous reviews, we knew that there wasn't much windows in this type of room, and it wasn't a problem for us. There was a nice balcony at the third floor facing the hotel roof and sea, but there wasn't anything to hang e.g. your wet swim wear or towels. We had our own clothesline with us.

Excellent staff, very helpful. Good value

Shower was often too cold.

Spacious rooms, really clean and lovely. Plenty of space for baby to crawl around. The staff were absolutely amazing. So so friendly and welcoming to us all. Helpful at the front desk and supportive when our son was ill. Beautiful salt water pool. Brilliant breakfast.

Jacuzzi in room didn’t work but we didn’t mind.

They took my payment twice from two different cards. I’m trying to resolve this with them atm

Entrance , Parking, Beach area, very poor planning this place is very congested. no space at all. feeling very tight

Rooms were spacious. Food was great. Friendly staff

Road is narrow & traffic is high

The Location was excellent

Staff was not professional and did not come to address certain issues with our room despite constantly reminding them. They also did not accept certain requests by us which other hotels usually do.

Only location

The room and the room facilities

Nothing

Excellent hospitality, amazing food, perfect vibe. There are 2 pools in the resort which are very clean. This was the first time I experienced a sea water pool and I absolutely loved it. We got room no. 102 and what a beautiful view it had. The balcony opened to a beautiful view of the pool followed by the sea. Also, you can walk by to a small beachy setup which the resort has made which is lovely. We absolutely loved our stay in Thaproban and would surely return back on our next trip to Srilanka.

Please stay. Rooms clean. Staff very friendly. The hotel is dog friendly. That's is most important thing. Food ok.

Nothing

friendly helpful staff clean swimming pool large rooms breakfast was excellent

exercise bike in need of many repairs, its almost unusable masseuse massaged feet unprotected then massaged head small pool was closed 4 days for cleaning checkin time was about 15 minutes Security box was not bolted to the wardrobe and could be easily carried away

Breakfast was really good, great selection of Sri Lankan and Western options. The location is good, short walk to the beach and several good restaurants.

The hotel could do with some maintenance especially to the outdoor areas, pool surrounds. Although there are loads of staff working at the hotel they are not paying attention to things like providing pool towels are asking guests if they would like to order a drink, etc.

The location and facilities are lovely. But really it is the staff and the service that made this such a comfortable stay. The property struggles a little when the rains come in full force, but the welcoming nature and willingness to help of the staff makes it a comfortable and lovely stay. The rooms are generously sized and clean.