Cannot get invoice from booking.com
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Modern Accommodation with Convenient Location
Featuring an outdoor pool and free WiFi, Olive Tree Hotel Penang is located near popular attractions like D'piazza Mall and Jump Street Trampoline Park.
Comfortable Rooms with Essential Amenities
Air-conditioned rooms at Olive Tree Hotel are equipped with flat-screen TVs and en suite bathrooms with complimentary toiletries.
Well-Equipped Facilities and Dining Options
Guests can enjoy the fitness center, 24-hour front desk services, and Asian cuisine at the in-house restaurant, Sukkah.
To experience comfort and convenience at Olive Tree Hotel Penang, book your stay now.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
57 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Cannot get invoice from booking.com
I booked & specifically requested 2 single beds but instead I got a double bed. From the 14th floor, I went to the reception and had to ask for the change of room. It's troublesome.
The staff was so making our life better, we arrive early than check in time. But the staff give us to check in as the room ready. Thanks.
All good
Strategic location, always come here if i go Penang.
From the moment we arrived we were made to feel welcome. Staff were very kind, courteous, friendly and helpful. The room was lovely, we had an issue with the Air Con but the staff solved it quickly. It was a real pleasure to stay at this hotel and I will come again.
Air didnt work on our first arrival but the staff quickly resolved the issue.
The room was clean and the bed was good to sleep in.
The air condition could be more cooler.
İ like this hotel the breakfast is good! And the staff is very friendly and helpful🥰🌷
Comfortable
Nothing
Service
All Good
Good
Good
Near spice arena
THE POOL.. i buy 300+ but my child is too dangerous to enjoy the pool.. plz make 1 for kids …
No
Spa facilities
good
food
Location is near to food and there is running track in the neighbourhood
N/A
no komen
no komen
the room!
some of the staff
room is clean and comfortable
clean and comfortable
Comfort
Very clean
The hotel is conveniently located. The rooms and the customer service are friendly and impeccable. It’s an eco-friendly hotel and the breakfast at Sukkah has a wide selection of food and beverages. I would highly recommend this hotel if you are coming on business trip or for a vacation.
NIce hotel to stay if you attend events/meeetings at SPICE Convention Centre nearby. Friendly staff.However,the carpet along the corridor on the floors are dated and smelly-it is time to change to non-carpet material.
Location
Staff's responsiveness
All
No kids club
Hotel was clean
staffs were very polite and helpful. love their green initiatives. shower foam n shampoo smells nice. room clean
bed a bit hard but still comfortable
Good location near to airport
Room was warm
Clean
Exit parking
Big room, comfortable to stay
The hotel only provide 1 pair of shoe and 1 roll of toilet paper
We stayed here due to the hotel's proximity to the airport. The hotel is surrounded by really good and interesting food options so that made the stay even better. I was really impressed that they offer a mattress topper if you find the chiropractic mattresses to firm. A call to housekeeping had the topper on in minutes! Staff were friendly and eager to help.
N/A
The food variety can be improved. During lunch, replenish of the dishes was very slow (had to wait for 15 mins). Room aircon got noise sound.
Clean Room
The Price
The bed and leather sheets are very comfortable.
空港から近く便利でした。
機材トラブルで遅延となり深夜のチェックインになりました。深夜にも関わらずフロントの方の対応は素晴らしかったのですが、お部屋のにおいとお布団のにおいがかびくさかった。
Air conditioner not really cold
The room size is very comfortable.
The room ceiling is not fully soundproof, and noise from the room above can be heard at night.
I always have business trip to Penang, usually 2 times per year. I choose this hotel because it is very close with my office and near the air port. The hotel is green hotel, with purpose of improvement life environment. Therefore, it encourages customers avoid to use a lot of plastic items. I feel comfortable when stay here.
Check in was efficient, room was clean and comfortable and bath amenities well provided.
The lobby area can do with some improvements.Better waiting lounge area would enhance the Lobby ambience.
Close to airport, convenient. Spice market food area close by.
Nothing
Water dispenser in each room and helpful staff
The towels are rough. It could even peel off your skin
Hotel nur für Stopover genutzt. Aber sehr ansprechend und komfortabel.
Great facilities, nice pool and gym. Hotel is modern easy to get to. The staff are nice. My ac stopped working for a few hours one night and offered me complimentary dinner.
Nothing
A nice business hotel with fast internet. The Premiere Deluxe room was spacious and clean, featuring a comfortable King bed. The air conditioning worked well and had easy-to-set personal controls. Cleaning was done every day. It could be noisy at times, and I could hear people closing doors or talking. An average breakfast was offered, but it was tasty. Plenty of food places are located next to the hotel.
地理位置还可以,服务人员比较客气
性价比差。600RMB的配置和中国的200的快捷酒店差不多。还没有早餐
Rooms were very comfortable. Location was excellent
Meeting rooms were a little claustrophobic, quite difficult to communicate to housekeeping and reception about issues, messages took awhile to be understood and received
Check in and check out
wifi not working very smooth & sometime quite slow
the cleaness
Everthing..
Improper reserve parking, we paid but can't parking immediate immediate..
the price just a little pricey & don't have a breakfast
The location so nice. Anytime i came to penang must stay here.
Before have 24hours room service. So if we arrived 2am also still can order food. But now only 11am till 10.30pm. How i wish they can do 24hours back
The pillow is not comfortable
Room is clean, staff is friendly and helpful. Parking available and free for customer. Bed is comfort, the stay is worth the money. It will be one of the option for revisiting. Thanks for the hospitality.
The exit of the car park may raise some difficulties for customer, it need a really sharp u-turning to exit the carpark. One of the cafe is under renovation during the visit, hope to get a chance to revisit again in future.
空港からGrabタクシーで10分位で着いて便利です。 ウォーターサーバーがあり、水を買う必要がないです。
特にないです。
Room was ok..clean. spacious
poolside not happening.
房间设施齐全舒适,早餐普普通通。
性价比,价格不便宜!
The toilet walls have stains, and there are quite a lot of them.
Hope the relevant authorities can pay attention to keeping the toilet walls clean.
All
Overall
comfortable, convenient surroundings restaurant
toilet
Private
Room is clean
Easy access
Quite and walk distance to restaurant and hawker Center
Staff are highly responsive, helpful, and care. We absolutely owe you, Olive Tree!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.54/10Some reviewers noted cleanliness issues, specifically regarding stains on toilet walls.
Service
9.01/10Staff were described as friendly, helpful, and attentive.
Location
8.55/10The hotel is conveniently located near the airport and restaurants.
Room Quality
7.5/10Some guests experienced discomfort with room temperature and amenities.
Amenities
8.53/10Guests appreciated the availability of amenities like a swimming pool and clean environment.
Value for Money
7.49/10The hotel was viewed as a bit pricey for some, affecting perceived value.
Food and Beverage
8.04/10Breakfast was described as average, and more options were desired.
Overall Experience
8.11/10Despite some issues, many guests enjoyed their stay and found overall satisfaction.