Hilton Urumqi vs Similar Hotels

Comfortable beds and good bathrooms reported, but issues include a tired renovation in one review, in-room fridge not cooling well, no bidet for some, and reports of no air conditioning in some rooms.

Room quality was perceived as satisfactory despite initial issues.

The room temperature was not adjustable, leading to discomfort.

Overall positive feedback, comfortable and nice rooms.

Rooms repeatedly described as clean and spacious; good bathroom and toiletries. Minor note about overall hotel needing renovation in one review, but cleanliness itself is praised.

There was a cigarette smell in the corridor and inside the room.

Standard quality for this hotel tier.

Mentioned as very clean in the reviews.

Location praised as close to a shopping center, shops and cafes — convenient for guests; several reviews implicitly positive or neutral about location.

General location is considered good as noted.

Great location with beautiful furnishing and stylish decor.

Close to the airport and nearby shopping centers.

Staff repeatedly called helpful, polite and attentive (named staff praised, early check-in and late checkout accommodated). Some negative service notes: slow check-in/out in one review and at least one complaint about a withheld deposit and language barrier.

Staff are friendly and go out of their way to assist guests.

Amazing staff who were very friendly, helpful, and prompt.

Staff is described as very friendly and helpful.

Breakfast repeatedly described as very good, diverse and praised by many guests. Minor negative: limited cheese selection noted by one reviewer.

Restaurant provides excellent food.

Standard quality for this hotel tier.

Breakfast expensive, limited nearby options, but was tasty.

Good pool and jacuzzi, humidifiers in rooms and high-quality toiletries noted. However guests missed a clothes dryer, microwave, ice machine and some rooms lacked air conditioning; mixed feedback on in-room fridge.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Laundry facilities appreciated, but some amenities appear dated.

Several guests noted good price and complimentary items for children; however complaints about a cash/card deposit and limited choices in some F&B items slightly reduce value perception.

Prices could be a bit lower according to guest feedback.

Standard quality for this hotel tier.

Pricing is considered high for the experience, yet good service and amenities.