F2M Tower

Did not stay even an hour. Stuffy room, air conditioning not working.

The hotel is pretty much comfortable, though the problem during my stay is that, they don’t have free toiletries such as, toothpaste, toothbrush, shampoo, conditioner and soap. On top of that, they don’t offer room service cleaning and the staff are only available until 5pm. During my stay there was a power interruption, which lasted for a couple of hours, and it was so frustrating. Anyway, the only good thing about this hotel is that they are located in the city center, which is accessible to malls and restaurants.

booked two nights but end up staying for only one night because owner said our second night is already booked by another person. they told me about this when we arrived at the place after driving 13 hrs. they didnt even bother to call or msg us thru expedia or call to advise us.

Great place to stay and affordable!!

The hotel was clean, close to transportation and restaurants, also pleasant staff . I wish elevator service was available.

Centrally located with parking and easy access, secure. Good AC with comforter, two towels and a floor mat. Shower had shampoo and body wash provided, as well as hot water. Staff not available after 5 p.m. Staff not particularly friendly but it appeared the office is used for other business besides the hotel. Room was clean. Couldn't use the hand held shower option because turning it on caused the bathroom to smell of sewer. No bedside table.

No comments

Fairly good for a budget accom. Quiet, near mall & walking distance to our conference location.

You have to call them to turn on the generator during brownout. I think it should be automatic but they told us to wait for half an hour before turning it on

Need total maintenance the unit. cockroach Is evey where.

When I checked in there was no electricity. Their back up generator is not working The property did not indicate on the website issues with power. The property refused that I get refund. I did not stay at the hotel even if I already paid as there is no electricity. They refused to refund. The owner was very rude. I ended up booking for another hotel. I will not stay nor recommend this hotel.

This place does not provide 24 hr electricity.they do have generator but had issues,also when electricity went out in the middle of night, there was no electricity for at least an hour, there was no 24 front desk staff available either per my brother who checked in with them 2 days prior my stay. I did not hear any apology, even told me why i did not cancel my reservation when i already learned my brother's experience .. free cancellation window had past at the time my brother stayed with them. I did not receive a refund, my refund request got declined though they wikk not able to meet our needs. This was a horrible experience

Pretty basic accomodation. Staff was friendly & attentive and would reply if messaged thru SMS. Easy check in and check out. No water station but has electric kettle and drinking glasses/cups and a small ref. FYI, No windows in the room as mentioned. Very good accomodation for the price. Great location. Right next to Pacific mall and short walk to SM City Legazpi, Public Market and Ayala Mall. Unfortunately, the other rooms are noisy and keeps on banging their doors. Would stay again.

Good

good place

The room is clean. Internet connection is good. Although the mention amenity regarding a free water bottle inclusion in the room there is no water given.

Very safe and quiet. Relaxing with view of Mayon. Accommodating staff.

Affordable considering the quality of the room. Very accessible location. Has ac, refrigerator, electric kettle and hot shower. Tho the latter didn't work on the first day due to power interruption but they called a plumber and fixed it.

Air conditioning not working properly when the power when out the generator didn’t stay long have to wait in the morning for them to come. They have to fix their air con and they should make sure their generator would last at least for the whole night

The hotel was very clean. Accomodating staffs. Spacious room. Overall, it was a wonderful stay. I recommend this hotel.

Had great experience just like last time I stayed here. The place is clean. Convenient. Near the Ayala Mall. Internet is fast with no interruption. Water heater worked well. Parking is hassle free. Will definitely stay here again.

Hot water heater for shower not working, apart from that the Hotel was great, great location to shops and malls,(all walking distance).good price,would stay again.

Easy to talk to and accommodating. Convenient location and setup. Nice view of Mayon

This is one of our go-to hotels in Legazpi City, location is good, staffs are accommodating, room is comfortable to stay with and value for money.

Everything’s fine. It would be nice if they have an elevator since going up and down especially for older people is tiresome.

Room was great and the service is superb! Location is very near most mall and establishments.

Terrible place for an American who expects a decent place: 1. no elevator 2. no front desk/lobby or security, ran out of office when someone is there. 3. Drain in bathroom floor was clogged so it did not drain. 4. Funky smell in room.

Very good

We are family of 4. The room is big enough for all of us. The bed is comfy. The space is clean. The surroundings is convenient with easy access to restaurants and groceries

Beautiful view of Mt Mayoon volcano from my room and from the balcony below. Had everything I needed.

Property and room itself was fine for a single night stay. My issue was that I wanted to do a late check in and have tried to contact thebproperty numerous times. The phone number they had posted on Expedia and Facebook pages do not work and I even had Expedia try to contact them to no avail because none of the details were updated. No complimentary drinking/bottled water or even instant coffee provided.

Its very disappointing place to stay. very small room, no window, very tiny bathroom, lots of red ants, they don't clean the room during occupied. I clean myself every day for 5 days stay. by the way i borrow theirs stuff for cleaning the bathroom. no wonder why disappointing place to stay even toilet brush was rusty and too old. I bet they don't use cleaning chemical because i have to buy from the store. Toilet paper i have to buy for my own to use. No 1 problem is safety issue. why this property is no window at all? why and how they get a licence to run the business if is not safe for their guest.

Great place

Had An issue with hot water , it was late evening, spoke with the owner , they responded that evening , got a hot shower, really appreciated, thier promptness, I do believe the office phone numbers and email need to be updated, at least on Expedia site , don't know about any other sites

AC working great and silent. Check-in outside of office hours should be arranged before you arrive. My room was in the third floor but I only have a backpack, so it was not difficult. There was a harmless house spider. Although the room has a mini refrigerator, electric kettle, coffee cups, and drinking glasses, there was no bottled water, no instant coffee or tea bags.

The worst place in all philippines. the staff is the worst in the world. we also missed a flight because they didn't pick us up.

This property has a really good location surrounded by malls and overlooking mayon on the room we booked, but the front desk is not always open, it's hassle to check in, and we had to contact them first. They also have luggage storage for guests who will check out to have overnight stays in other places, and go check in the hotel again

Very modern, excellent condition. Staff was great to deal with!

The room is nice and clean. Price is fairly reasonable. Although, there are big insects under the bed that crawls and bites.

Friendly staff

Affordable and very convinient

It was not good as I hoped it was. There were roaches on the desk/table. The room felt claustrophobic, but at least the beds and pillows were comfortable. We asked information about taxis to airport but the staff wasn't helpful because she doesn't know anything. The view from the patio was fantastic though, looking out to Mayon Volcano. Location was good, close to shops and restaurants.

Clean room.

Great place...my go to in legazpi

Limited bath soap

Nice room ,comfortable,well built and quiet I would definitely stay again. Lots of Ants in the room but not a big deal.

I like the location, the mini ref and the overlooking Mt Mayon

Easy access to all establishments nearby

Always a nice stay

Comfortable stay as always

Comfortable experience

i’ll be back again

no elevators, hard to get a ride though it is beside a shopping mall ...

The room was great, location is very accessible but the cons was the security, I don’t feel a bit safe because there is no security guard on the parking space nor before you enter the premises but overall it was a pleasant stay.

Ill book again

Ty

The room was pleasant and simple. It has all the basic stuff that you need.. However, I'm not pleased with the bathroom. The drainage of the room where I stayed in is broken. Took a while for the water to go down which makes it harder to take a shower.

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This is our 3rd stay in F2M. Parking is available Clean Fast Wifi We got the Room 2 and had the magnificient view of Mayon Volcano from the bedroom Location is closed to Pacific and Ayala Mall With Korean and local restos at same building Microwave and some kitchen utensils are available There are Kettle and hairdryer too The only downside is for those with heavy stuffs.There is no elevator. Be prepared to use the stairs. Otherwise all good.

The room itself is good and clean. Check in process is not good. Communication is very bad.

Great experience as always

I like the added security & privacy feature provided by the locked door to the floor which can be opened by your room key card. However, i can only wish there is an elevator.😊

Used for one night after long travel from Manila. Room was clean and bed comfortable for time staying, the hotel staff very helpful during checkin and checkout.

very pretty & relaxing interiors, complete amenities with a fridge and even an oven toaster and microwave, very unexpected for a low price 😲 only downfall was water was leaking from the ac causing the bed to get wet and we also had to kill a cockroach and pick up a piece of trash left by a guest before us 🙃

room ambiance is nice

Things I have to point out: - schedule time on Expedia and on official page is quite confusing, I was told by the customer staff that their office hours is until 5 PM only; on Expedia it says check-in time is until 6 PM. My flight was rescheduled so I came there at 5:15 PM. The customer staff was very considerate and she waited for us too, so thank you. - Comfort room looks okay, but there were moisten dirts in the shower holes, obviously not cleaned for a long time- including the walls. - I’m not sure if shampoos, conditioner, soap, extra toothbrush should be provided in a condotel, but I hope they do next time. There wasn’t anything really, except for the mugs, extra towels, refrigerator and electric water pot. No utensils too. But the customer staff provided us after we requested. Thank you. - There are brown linings/stains in the ceiling, it was disturbing for me. Overall, not bad for the price. Very near in central areas. Really great location. But I hope they could improve the customers’ experience better. Thank you!

Like - It's within the vicinity of a shopping mall, gym, fast foods, and other necessities. All walking distance. All needed amenities are available. Dislike - The mall blocks all entrance and exits at 10pm (if not mistaken). If you have vehicle and comes back to the hotel late at night, if you to find a way to enter the premises, safely which I did. Security doesn't have someone assigned to assist you into the property.

Stayed overnight and check in as expected without hassle. Overall it’s ok.

Staff very helpful, hotel clean, room nice and dark, bed comfortable.

Clean room, nice view, near to everything

No any Sleeper, toothpaste. Toothbrush

Sage and drcire place

No staff to assist you after 630 pm. The location is a bit dark and on the 2nd floor, you will have to carry your luggage. Members of the staff are nice.

I like it because it is very near to two malls.

nice place and room. very accommodating her name is tess

Very good. A lot off nearby places to go to. Near the mall an terminal so it's location is considerably convinient.

Location accessible to a transportation terminal and nearby SM and Pacific Shopping Mall

It was ok. Very convenient for a family. The place is close to Pacific Mall + the new SM City Legazpi. The only thing that we don't like is how the pillows and bed covers smell. (musty)

Perfect location. Wall thin. Can hear adjacent room.

the staff are very accommodating, i requested for an upgrade and they helped me to booked it as soon as an available room was ready

Clean room and bathroom, near the mall, accessible to everything that you need.

Part-time front office. If you arrive late (after 5 pm), expect to wait for staff to come from home to let you in and give you your key. There are no signs on the building showing where the hotel actually is. Rooms start on the third floor; no elevator and no bellmen. No window in the room; vent fan noisy. Bathroom is poorly serviced (no soap; one tiny roll of toilet paper.) No place to get an early breakfast (before 8 am). Wifi is decent, but not great. Neighboring rooms can be very noisy, but zero traffic noise. Aircon worked very well. Fridge is marginal for keeping things cold. Electrical outlets are few and poorly placed. Security is good with electronic locks on lobby door and room door. Room also has a deadbolt, but no peephole. Cale TV poor picture, but watchable. No telephone in the room; if you have a problem after hours, you have to use your cell phone to call staff from their home. Good location for shopping; adjacent to the Metro Mall, also called Pacific Mall, also called Gaisano Mall. Not far from much larger new SM Mall.

Perfect location, beside Pacific Mall and in between Ayala and SM Mall ... Perfect view of Mayon Vocano ...

Location near everything

Place is so relaxing and modern..i will definitely stay in this place whenever i'm in legaspi..thank u F2M

It was short but was happy with the place

Location excellent. Right behind mall. There was a communal 2nd floor balcony to eat at and get fresh air.

very convenient ☺️ superb!

likes: location, property itself, accommodating staffs. dislikes: none

Cons: Not responding to inquiries sent via Expedia, need to call their landline. Cable has very poor signal, its like watching analog tv using outdoor antenna. Air conditioning unit was not working and there was water dripping from it which made both pillows and bed wet. They just let me use an electric fan for my 3 day stay. * Management should properly maintain these things regularly. No toiletries. No slippers. * I understand that its a budget accomodation but management should have at least mentioned these in their ad. Pros: Located near malls and accessible to public transportation.

We stopped for a few days in Legazbi to visit the volcano and some other local tourist spots. We were delighted to find the hotel has a beautiful view of the volcano. Watching the shadows shift across the mountain side during sunrise is something I haven't seen since maybe the US grand canyon. The hotel were cooperative and flexible when we needed to vary the length of stay, number of rooms, check in some guests early, etc. Legazpi is a very pleasant sleepy town, and the local area near this hotel seems to be the up-market area. There is an SM mall with nice shops and restaurants a short walk away, and a more basic mall just nextdoor. This is a small hotel, and makes a good base for exploring from. The rooms are modern and though a little small to spend a lot of time in, they are comfy. Bluntly, hotel rooms in south luzon can be pretty bad - this was decent and reminded me of holiday inn. Fairly safe area but no 24 hour security, unless you count the guard attached to the bank nextdoor. Hotel should consider putting a card lock on the street door. If checking in out of hours, make sure you have a working mobile.

Beautiful view of Mt Mayon volcano from shared balcony area. Local area 'Lanco' is nice and quiet, with tasteful small office buildings and easy access to malls. Hotel staff help book local tour packages. No night staff, but owner lives above and was available by phone out of hours e.g. when we locked ourselves out of our rooms. Room was fairly small, but clean and modern - good standard for small town Philippines. Could use a little more furniture e.g. more cupboards. Wifi was okay.

It is very accessible and near everything. They don't have that much facilities.

A clean hotel at a not busy road with a great view at mrs Mayon. you can eat outside at the balcony if you wish, microwave is upstairs for your convenience.. mall is very nearby.. tricycles are easy to get.. I recommend it

Location is very accessible to 3 malls(walking distance) close to church,transportation,we felt safe in this place. Staff respond right away to your needs, clean beddings.

Location is perfect. The hotel is clean and tidy. The only problem we had was mosquitoes. There were quite a few mosquitoes in the room.

Great location and spectacular view of Mayon Volcano from their 3rd floor balcony as well as very helpful staff.

Our room was nice and comfortable. Being on the third floor, it was difficult to carry luggages on the stairs without help.

I always book a room here everytime I come home to bicol for the holidays or even for a casual visit. amazing as always! keep it up!

Nice place to stay except for the building not fully complete the 4th floor is still being built.