Suleiman's historic Palace
Suleiman's historic Palace, Jarwal Tunnel, Makkah Al Mukarramah 17532, Saudi Arabia- Historic
- Castle
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Modern Accommodation with Stunning Views
Experience luxury at Saraya Al Deafah Hotel, located just 700 meters from King Abdullah Expansion. Enjoy breathtaking views of the area from our modern rooms.
Convenient Amenities for a Comfortable Stay
Each room is equipped with a TV, tea/coffee maker, safety deposit box, and a private bathroom with a bathrobe and hairdryer.
Easy Access to Key Locations
Situated a 15-minute walk from Masjid Al Haram and a 3-minute drive from Second Ring Road, our hotel offers easy access to Jeddah. Explore Mount Arrafat, just a 30-minute drive away.
Book your stay at Saraya Al Deafah Hotel now for an unforgettable experience!
Check-in from
02:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
4 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
3 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
كلمات الشكر لاتكفي لهذا الفندق وطاقم العمل فيه نسيت محفظتي عندهم في الفندق فيها فلوس وبطاقاتي بعد تسليمي للشقه وتواصل معي المصري وستلمها فايع عسيري وشحنها لي شكرا على أمانتكم وصدقكم الله يعطيكم العافيه لن انسى هذا المعروف أبدا ولنا زياره لكم اخرا ان شاءالله 🤍
كل شيء اعجبني وكل شيء جميل
عيبهم بس التلفون مفصول ماتقدر تتواصل معهم اذا تبي تطلب شيء
Rooms have been upgraded. Room size adequate. Washrooms renovated. All toiletries available. Very clean. Well lighted rooms and corridors. Ample lifts no crowding. Restaurant rates are very appropriate. Location far from Haram but good facilities in the neighbourhood. Many food options just opposite the hotel across the road. Barbershop. General merchants, grocery shop, fruitshop, in short all types of necessities are within a walk of 5 minutes. Good facilitating staff.
Kaaba is far. Not approachable on foot especially for elderly.
الحمام اموره تعبانه يحتاج تجديد خاصة الدوش وحاملة الصابون وتجمع الماء احيانا
المكان مرتب وجميل ومريح والعاملين في المكان من أطيب الناس الله يعطيهم العافيه الفندق قريب من ساحات الحرام من 10 دقائق إلى 15 دقيقه مشي على الأقدام انصح به وبشده
قريب الحرم المكي
لايوجد
L'organisation de la direction Professionnalisme du personnel
La propreté
everything
nothing
كل شي كان جميل من الموقع والنظافة والطاقم، قريب جدا من الحرم
لا شي
Didn't take breakfast from there
Location and near by shops
Bath shower was not up to the mark, needs improvement Elevators needs improvement
الموقع الاستقبال
المصاعد
Good
Good
I just wanted to say a big thank you for Mr Marwan for everything you’ve done for us. You’ve made everything so much easier and have been very helpful and supportive. We really appreciate your kindness and all your help. Thank you so much, Marwan! 🙏 Mostafa
It wasn’t too far from the Haram, and they have a shuttle bus.
People had their rooms doors opened and were smoking, the smell was all over the walkway and sometimes the fire alarm went off because of it.
Their employees service.
Some few things Should be more value for money.
Every thing great
Nothing
وصلت الساعه 10 صباحا سكنوني فورا على الرغم من أن المفروض السكن الساعه 2
التليفون فقط لا يعمل
Excellent
We had an absolutely wonderful stay at the Saraya Daefah Hotel in Makkah, largely thanks to the incredible and attentive staff who took such amazing care of us. A special and heartfelt thank you goes to Basil Al Harbi, Abdu Nasir, Sultana, and Turki for their outstanding hospitality and professionalism throughout our visit.We want to give our highest praise and extra recognition to Saddam, who went completely above and beyond to ensure we had everything we needed. His exceptional dedication, warmth, and care made our stay truly glorious and memorable.The staff at this hotel understand the true meaning of hospitality. We highly recommend Saraya Daefah Hotel to anyone visiting Makkah and cannot thank Saddam and the team enough for making us feel so well looked after!
nothing - ALL GOOD
بارك الله فيكم بالتوفيق
The staff were great hospitality, courteous and always ready to help with luggage, directions, or guided us thank you to (Basil al harbi, Sultana abdu Nasir, Turkey and ESPECIALLY Saddam "best guy". Huge thanks to Marwan "GOD BLESS YOU". Our family liked staying at this hotel.
Washroom needs renovation
Hotel was very clean, staff were super helpfull, housekeeping also easy to get it done. We booked double bed room but They have upgraded us to 4 bed room as we had kids with me. Without any extra charges
Shuttle/bus service could be better. Its drop off should be more closer to haram as you still have 10 mins walk even after the drop off and shuttle Needs to be more frequently.
كان كل شيء ممتاز من خدمة الاستقبال الى الغرفة
كل شيء كان مثاليا
التعامل راقي
مدخل مواقف السيارات لا يوجد حارس عند المدخل
Although the walk to the Haram took around 15 minutes, it was a straightforward route with only a modest incline of about 10 metres to navigate. The hotel is conveniently located, surrounded by a variety of eateries and well‑stocked supermarkets, making it easy to find whatever you might need during your stay. Finally, the customer service was excellent — staff were helpful and remarkably quick in addressing any requests.
Nothing
Otel tam olarak beklediğim gibiydi,kabenin avlusuna 10dk yürüme mesafesindeydi,odamız çok büyük ve temizdi .Her zaman personelden isteklerimize geri dönüş aldık .Yemek ve kahvaltı yoktu ,otelin etrafında aradığınız herşeyi bulabilirsiniz.Yine gitsem tercih ederim fiyatına göre olması gerektiği gibiydi.
Ok
Ok
Calme et pas loin du Haram
La chambre et le lit choisie au bouquet ne pas le même que la chambre fourni.
.
.
الغرفة نظيفة جدا والاستقبال ممتاز ومتوفر جميع مستلزمات الراحة للمعتمر
ملاحظة على مواقف السيارة بمدخل ومخرج واحد من ما يسبب ازدحام عند الدخول والخروج
Good
النظافه والموقع والموظفين
ضيق الباركنج وخاصة للسيارات كبيرة الحجم
Nice place
Economical , not far from Haram but also shuttle service available all time
الموقع ممتاز قريب جداً للحرم و الباصات ع مدار الساعة
تم حجز غرفة ثلاثية عن طريقة التطبيق و عند الوصول موظف الاستقبال قال الغرف الثلاثية غير متاحه و اعطالنا غرف أخري 😔
Staff was amazing. So nice guys
An amazing hotel for a family pilgrimage! We are sincerely grateful to Saraya Al Deafah Hotel for making our stay in Mecca so wonderful and comfortable. We stayed here as a family, and everything exceeded our expectations. The management showed the highest level of professionalism and care, kindly providing us with adjoining rooms on a quiet floor as requested. The rooms were spotlessly clean, spacious, and very cozy, allowing us to rest perfectly after our prayers. The customer service and attention to detail deserve the highest praise. Our blessed stay was filled with peace and comfort. We will definitely come back here and highly recommend this hotel to our family and friends. Wishing the hotel continued success and prosperity! Изумительный отель для семейного паломничества! Искренне благодарим отель Saraya Al Deafah за наше прекрасное и комфортное пребывание в Мекке. Мы останавливались здесь всей семьей, и отель превзошел наши ожидания. Администрация проявила высочайший профессионализм и чуткость, любезно предоставив нам смежные номера на тихом этаже, как мы и просили. Номера были безупречно чистыми, просторными и очень уютными, что позволило нам полноценно отдыхать после совершения Ибадата. Сервис и внимание к деталям со стороны службы поддержки клиентов заслуживают высшей оценки. Наш благословенный отдых прошел в атмосфере спокойствия и заботы. Обязательно вернемся сюда снова и будем рекомендовать этот отель всем близким! Желаем отелю процветания!
موقع الفندق ممتاز بجوار التوسعة الجديدة، ويوجد باصات على مدار الساعة، حتى لو مشيا على الاقدام، 10 دقائق فقط. الاستقبال جيد جدا وودودين،
courteous staff, location, comfort and cleanliness. Abdul Nasser otaibi, Sultan al harbi, Basil, Mohammad were v nice at the reception. Abdullah was also very polite and helpful.
Lunch and dinner service, buffet or dine in should be provided.
كل شي
المواقف ضيقة جداً جداً
I stayed at Saraya Al Deafah for two nights and had a really pleasant experience. The room was clean and comfortable, and everything about the stay met my expectations. Staff were helpful throughout. The only issue was the WiFi — the connection was unreliable and could use improvement. Thanks
Thanks
Thanks
موقعه تقريباً مشي 10 د للحرم ، مناسب للي يبغى فندق حول الحرم مقارنه بسعره ، المواقف المجانية ايضاً ميزه .
كل شيء ممتاز، وكل مرة أذهب للعمرة أقيم فيه. نظيف وقريب من الحرم، والإدارة متعاونة ولطيفة.
The location, cleaning and confort
Nothing
النظافة + قربه من الحرم
رائحة المخدات (وساده الرأس) الصغيرة غير جيدة يجب تنظيفها
المكان كان نظيف و العمال ودودين ومساعدين وكان هناك كل 20 دقيقة باص ياخذ الى الحرم
Location
Elevators and interior needs to be updated.
Location is good for shops and food. Walk to haram is approx 15 mins fast walk (new extension section) mainly flat - therefore not ideal for infirm or elderly. Nearby hotels (kiswah) do have shuttles but did'nt notice any at this hotel.
Room cleanliness and hotel housekeeping needs improving, e.g. we were constantly asking for toilet paper and room cleaning,
الفندق جميل و نظيف و قريب من الحرم ممكن ان تذهب الى الحرم مشيا على الأقدام مع توفير الباصات أمام الفندق و توجد محلات و مطاعم قريبه من الفندق
الحمام صغير لكنه نظيف و ادى الغرض
Very clean and good staff
Location is little away and not recommended if u want to stay with kids
قريب من الحرم وبرضه متوفر توصيل للحرم موظفين محترمين جدا ومتعاونين متوفر ابضا مواقف للسيارات
Location is best, 10 minutes walk from Haram. Nearby shops, restaurants and laundry facility is also available outside the hotel on the left side, 2 minutes walk.
Sometimes it becomes noisy due to traffic but it is manageable. And elevators require upgradation.
لا شيء فعليا
كل شيء تقريبا غير مظيف سيء معامله غير جيدة
الموقع المظافة الاستقبال
لايوجد
Le prix et l'endroi
Pas du tout
الفندق ممتاز قيمة مقابل سعر يعتبر قريب من المسجد الحرام عشر دقائق مش على الأقدام وطاقم العمل كان رائع خلال فترة الضيافة
Proximité de mosquée
Trop de bruit
Room was full of cigarette smoke and very noisy due to neighbouring rooms
Proximité avec la mosquée Al Haram
Fuite d'eau dans les toilettes
Personal, Zimmer, Lage
Lobby
كل شي
مواقف السيارات الوقوف عشوائيا وممر ودخول والخروج المركبه ضيقة
الموقع والطاقم
الفرش كان ما بذاك المستوى عدم القدرة للتواصل مع الإدارة قبل الحجز عن طريق الايميل ولا اتصال ولا واتساب للأسف
تعاون الموظفين والموقع
يحتاج ترميم بالاثاث
Nothing
The receptionist very arrogant and stubborn No consideration or customer care Will not recommend
هادي ونظيف
5 minutes to haram, lots of shops around as well
الفندق مريح جدا وليس بعيد عن الحرم وكما يتوفر بالقرب منه مجموعة من المطاعم والأسواق التجارية
لا يوجد
The staff are good and very helpful to my family throughout our stay. i really enjoyed staying in this hotel.
خدمه العملاء في الاستقبال جدا مميزه
شوي قديم الاثاث
Comfortable clean and friendly staff
Everything was awesome
Buona
Service and Location
Parking, really narrow entrance, and the maintenance works was going on so hard to get the car out. All the exits were blocked, I had to d remove them all to get the car out. Need to improve the parking structure more.
Near by Kabba
Not listening request
2eme omra hamdoulilah et le meme hotel que la 1er fois! Super emplacement, propre, personnels tres gentil! On y retournera inshallah! A pied pour le Haram cest possible mais faut marcher un peu mais sinon il y a des taxi et des bus juste avant les prières al hamdoulilah! Merci d'avoir rendu notre sejour agreable Nous voyons de notre chambre l'horloge ! Tres beau
RAS
Encum ve emsallerini geçince, o tarafta en yakın otel.. yürüme mesafesi yakın.. temizliği iyi.. altta oturulabilecek mekan var.
İki odalı veya üç odalı, tek girişli bitişik odalarda , banyo havalandırmaları odalara da açılıyor.. diğer odalardaki sesler, olduğu gibi sizin odanın içinde.. ses yalıtımlı odayı booking üzerinden önceden rezerv etmeme rağmen, üçgün boyunca o odalarda kaldık.. boşalınca geçebildik.. 11 günlük mekke programımızın üç günü uykusuzluktan dökülerek geçti..paramızı iade edin, başka otele geçelim dedik, olmaz dediler.. ama ses yalıtımlı odaya geçince kalma süremizi birkaç gün uzattık.. ses yalıtımlı odalarda kalırsanız veya tek grup olarak diğer odalarda kalırsanız iyi.. yoksa zor..
Good everything beast to stay in umra
تانى مرة ليا وان شاء الله تعالى يكون دائما مكانى بمكة
All staff is good, Rooms are neat & clean, Fragrance at entrance, Location near Masjid al Harram, Hotel owned covered Car Parking.
Nothing to say.
Very spacious and so easy to rest
The room wasn’t ready when I arrived but they sorted it so it’s all fine
الموقع جيد والطاقم ممتاز ومتعاون
الفندق بشكل عام overrated ، ما يستحق 3 نجوم لا من ناحية الاثاث او الخدمات او المرافق.
Yakınlık..
Rezercüvasyonlara biraz daha dikkat
مكان متميز وتعامل محترم وراقي واشكركم علي حسن الضيافة
الباص فى بعض الاحيان
Location
Room carpet is dirty, bathroom is pathetic, once used need to call housekeeping and they call engineering to make the wc work, overall they need to improve a lot
كل شي كان علي ما يرام
لا شي
Vriendelijk personeel, ruime kamers, afstand tot haram je hoort de adhan vanaf je kamer. Er is een shuttle bus die je een paar honderd meter verder afzet richting de moskee alharam.
Als je loopt richting de moskee is er een steile helling.
Our reception at Saraya Hospitality Hotel was excellent, and our ten-night stay was wonderful. Thank you for all the hospitality you provided.
The hotel has an excellent location in a busy and convenient area, with transportation readily available. The staff are truly one of the hotel’s greatest assets. Basel, in particular, exceeded all expectations and added significant value to the overall hotel experience. All the staff were smart, polite, helpful, supportive, friendly, flexible, and always welcoming with a smile. The bellboys were also very informative and helpful throughout the stay. The parking facility was excellent, well-organized, and convenient, which made the overall experience even more comfortable. Overall, the hotel offers excellent value for money, with a great location, outstanding staff, convenient transportation, and well-organized facilities. I would be happy to stay here again and highly recommend it.
Nothing
Very close to Makka. Free bus service. Nice and clean. Very welcoming staff. Respectful. Will visit again if get opportunity.
Nothing
Very good neat and clean
Elevator lift
Great property and great service by the staff. Very helpful staff and housekeeping both
Good
All
كل شي جمييييل الحمدلله
Location very near to Haram within the affordable hotels.
Narrow parking slots.
Staff abdulnasser alotaibi and sultan al harbi was very generous and very supportive. I would like to thank them for all there support.
In reasonable price, nearest hotel to Masjid Al-Haram Alhumdulillah
Alhumdulillah everything is perfect
Affordable and big room, near to haram , access for all kind of shops and restaurants
Nothing
شكرا
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.83/10Some reviews mention cleanliness issues.
Service
9.3/10Positive mentions of staff being helpful and hospitable.
Location
8.84/10Generally good location, close to amenities and the Haram.
Room Quality
8.79/10Rooms are clean and well-maintained.
Amenities
8.32/10Amenities are decent, though some reviewers noted areas for improvement.
Value for Money
8.78/10Good value considering the location and service.
Food and Beverage
7.33/10Restaurant offerings did not meet expectations.
Overall Experience
8.8/10Overall positive experience with minor drawbacks.