Empire Hotel İstanbul vs Similar Hotels

Room quality is acceptable but showing signs of age.

Rooms described as comfortable and well decorated by several guests, but there are consistent negatives: small room size for some, broken AC in one case, noise from rooftop air-conditioning on top floor and difficulty sleeping — these bring the category down.

Mentioned small rooms and issues with bedbugs.

General satisfaction with room quality, although some feedback on bed quality and noise from outside exists.

Generally clean but some mentioned issues with room quality.

Multiple reviews praise cleaning and note rooms were very clean and well maintained (e.g., 'خدمات النظافة ممتازة', 'hotel very clean', diligent housekeeping). One report of an unpleasant smell in a room slightly lowers the score.

Multiple reviews indicate poor cleanliness with hair in the shower and stains.

Many reviews mention cleanliness positively, but noise issues and some comments on personal behavior lower the score slightly.

Excellent location near the congress center, but some issues with traffic.

Many guests highlight excellent location near transport and exhibition areas ('near tuyap exhibition', near metrobus, well placed for transport to city center), though one comment notes slightly far from centre but acceptable due to transport links.

Good location close to cafes, restaurants, and shops.

Some positive reviews about the location, though noted to be far from the city center, impact the overall score.

Very polite staff and helpful reception.

Service repeatedly described as friendly and helpful (reception staff praised, cordialità del personale, staff from reception to housekeeping commended); staff changed a faulty AC room when requested.

Positive mentions of friendly staff.

Multiple reviews praise the staff's helpfulness and friendliness, suggesting a strong service quality.

Food quality needs improvement; breakfast not up to standard.

Breakfast repeatedly described as excellent and varied; snack buffet and available sweets/snacks/coffee praised by many guests, making F&B a particular strength.

Breakfast received negative feedback.

Reviews indicate satisfaction with breakfast options, though some mention it could be better.

Amenities are standard, with some positive mentions about coffee and snacks.

Breakfast and the free snack service (daily 13:00–21:00) are frequently praised and considered generous; however the gym was noted as poor by one guest, so amenities are strong overall but not perfect.

Basic amenities missing such as kettle and blanket.

Guests appreciate the facilities such as the gym and pool, indicating good amenities.

Good value considering location and cleanliness.

Most guests felt satisfied with the stay, but at least one guest complained about being overcharged ('دفعت اكثر من المفروض'), which lowers perceived value slightly.

Overall experience does not justify the costs.

Prices described as high, but value perceived positively by many guests.