DoubleTree by Hilton Stoke-on-Trent, United Kingdom vs Similar Hotels

Room was good, comfy bed with plenty of pillows.

Rooms are spacious and comfortable; however, some minor issues were reported.

Rooms were spacious, but some concerns about bedding comfort.

Rooms were noted as comfortable, elegant, and well-equipped.

Rooms were lovely, clean and comfortable.

Some issues noted with stains in the carpet and sofa bed; overall cleanliness was satisfactory.

Generally clean, but some issues with room condition reported.

The room was exceptionally clean and well presented, with several mentions of cleanliness throughout.

Great location for what we needed.

Great location noted for proximity to city center and theatre.

Conveniently located near transport and amenities.

Location was mentioned positively, although it faced some criticism for being scruffy.

Staff were mostly absent and difficult to get help from.

Staff were friendly and attentive overall, but there were delays and some concerns about training.

Staff were friendly and helpful, enhancing the overall experience.

The staff were very friendly and welcoming, with positive remarks about the service received.

Food was ok, but some odd combinations and poor quality.

Breakfast options were lacking in quality and variety; some guests were disappointed.

Food quality was praised, but some missed meals.

The pub was mentioned positively but was also noted for not serving food.

Sauna, steam room, and pool were fine.

Facilities are good, but there were reports of poor bar stock and limited breakfast options.

Decent amenities, though some were missing as per guests.

Shared kitchen and laundry facilities received positive comments, although some issues with parking were noted.

Food was poor compared to price.

Generally considered good value given the location and quality, although some food was disappointing.

Good value noted by many guests for what was provided.

Considered a little gem of a find with excellent value for money.