The Izaak Walton Hotel vs Similar Hotels

Rooms were clean and beautifully furnished, though some decor elements were noted as dated.

Rooms often comfortable with good beds and some en-suite facilities, but several guests noted small/cramped rooms, warm rooms with small windows, leaking showers and occasional hard beds, so room quality is slightly below top-tier.

Mixed: chalet-style rooms are spacious and liked by many, but several guests called units 'dated' or 'tired' and mentioned thin walls/noise.

Several reviews mentioned cleanliness positively, but issues like dampness and filthy glasses were noted.

Mixed reports: several guests praised clean bedrooms and bedding, but a serious complaint described filthy rooms and pests and others reported damp smells in communal areas; overall cleanliness is below the overall rating.

Multiple reviewers describe rooms as clean or immaculately clean; few comments about 'tired' appearance refer to decor rather than cleanliness.

Great location near Dovedale with scenic views and convenient walking paths.

Consistently praised: stunning building, grounds and views, excellent base for walks and close to attractions (many guests highlighted the location).

Good setting with great views and convenient for Alton Towers; some note limited local options if not driving but generally positive about location.

Staff were described as amazing and helpful, which supported a positive service experience.

Generally praised — multiple mentions of friendly, helpful staff; a few incidents of slow check-in or unfriendly staff were reported but overall service is a strong point.

Consistently praised staff — friendly, welcoming, helpful reception (Dave mentioned), kept kitchen open late, attentive service noted across reviews.

Food quality raised significant complaints, with issues like awful breakfast and no restaurant.

Multiple positive comments about breakfast and evening meals (described as surprisingly excellent and good full breakfasts), making food a clear strength.

Food and restaurant repeatedly praised (excellent dinners, good breakfasts with a wide selection); minor notes about missing marmalade and desire for more fish options.

Amenities like WiFi and parking were positively mentioned, but absence of open restaurant was a downside.

Good range of communal facilities (lounge, games room, dining room, self-catering kitchen) and parking, though some guests reported the self-catering kitchen was run down/closed and there were limited toilets; overall amenities are broadly strong.

Parking outside rooms, outdoor terrace and tea/coffee/bathroom supplies praised; negatives include lack of air-conditioning and occasional wifi/TV reception issues.

While some found it good value, the lack of food and drink options affected perceptions.

Frequently described as great value and good for the price — guests felt the stay offered good value compared with alternatives.

Mixed sentiment: some say it was good value (cheap cooked breakfast, overall value), while others described it as poor value for the price paid.