The Frankfurt vs Similar Hotels

Overall good quality, but issues with pillows and room conditions.

Rooms are small and somewhat dated for many guests; common complaints include lack of air conditioning, broken fans, worn curtains and tight space.

Rooms were generally comfortable but had some instances of misleading room types.

Room comfort varies with reports of issues like uncomfortable pillows and small size.

Issues with room cleanliness and housekeeping mentioned.

Rooms are reported as generally clean by several guests, but some reviews mention dust and that a room was 'not totally clean', indicating inconsistent housekeeping.

Generally clean rooms mentioned, but some complaints about shower and bathroom issues.

General cleanliness not good, with issues in room maintenance and shared bathroom facilities.

Very well located, close to train station and major attractions.

Excellent location directly opposite the main train station — extremely convenient for arrivals/departures — though proximity brings street noise and some safety concerns at night.

Convenient location near train station, but some concerns about safety at night.

Location was good and very central to the station.

Friendly and helpful staff, allowing early check-in.

Staff are described as friendly and helpful (fixed minibar/fridge issues, attentive at times), but there are service gaps noted (unmanned checkout, guests asked to move/bring fans).

Helpful and friendly staff, with positive mentions across several reviews.

Service staff are friendly, flexible, and helpful.

No specific comments on food or beverage options.

Breakfast is frequently praised as fresh and ample; complimentary drinks/snacks in the lobby and minibar extras are appreciated.

Breakfast options were well-received and had good quality coffee.

Breakfast was not good value and lacked variety.

Basic amenities available, but some issues reported with cleanliness.

Good amenities for the price: kettle, bathtub, fridge, free minibar drinks, L'Occitane toiletries, free Wi‑Fi and lobby refreshments — but lacks in‑room safe and AC.

Basic amenities available, but missing items like a kettle in the room.

Basic amenities available, but some rooms lacked proper heating and temperature regulation.

Good value for the price, with a fair price given the location.

Several guests call it good value and note reasonable price with useful complimentary extras, though a few feel the property is older than pictured.

Good value for the price considering proximity and quality if the issues are resolved.

Good value for money based on location and overall quality.