Le Petit Chateau Guest House

The staff were very friendly and helpful. the bed was comfortable and the heating blankets added an extra touch of comfort. they were already switched on when i checked in which was very thoughtful seeing that it was freezing outside.

the property did not match the photos on the site. the photos look a lot nicer than the property, especially the dining are was not as well decorated and equipped as in the photos on the site. the guesthouse was a lot older than in the photos the decoration is outdated and the carpets and finishes are worn. the guesthouse has an old, stuffy carpet smell and in the evenings and mornings there is a very strong smell of food.

We had a very pleasant stay and Divine was an excellent host

Old and drab needs to be painted , entrance hall dirty had not been swept. Very dark and noisy. Busy main road nearby.

For us it was a very disappointing experience. Having requested single beds we were given a double, not really suitable for two friends. The receptionist was very dismissive of us and we were told (not advised) to check our booking! The swimming pool was so small nobody could swim in it and it wasn’t very clean. Although we had booked B&B, we didn’t bother with the breakfast as our experience overall was very disappointing.

Welcome should have been friendlier, as paying customers we shouldn’t have been dismissed when we had confirmation we had requested single beds but the receptionist wasn’t interested in seeing that.

Bed

Smelled like smoke

The spacious room and quiet area

Nothing

Bathroom too small !!!

Big, comfy bed and white fluffy towels. It was nice and clean.

It is a bit dated.

The place doesn’t look as per the images advertised. It’s ok but not beautiful or aesthetically pleasing. Staff lady not kind. You can tell the new owners or managers are just not too bothered about appeal and making it warm and welcoming and inviting. Wouldn’t book again. Rather Airbnb.

Staff attitude and how it looks.

Nice privacy

Bit tired now,needs some renovations

I enjoyed my stay. Thank you.

n.a.

I felt like I was home, so much warmth and friendly stuff, beautiful area not to mention the guest house beautiful and quiet,

The staff very kind and extremely helpful. Breakfast is reasonable with fair choice, do not think its 4star. Bedroom is spacious.

Shower/toilet/hand basin room tiny. Shower door position to the tap's location, are wrong way around. Shower cubicle small. Shower water drains very slow, standing in water. The floor pan may be leaning the wrong way. Toilet is for toddlers, FAR TOO LOW DOWN to the floor. Redicuelous. Towell rail extends away from the wall and extends just over the toilet, if it drops, right into toilet. The same with narrow shelf behind the toilet, items easily fall off, AND, into the toilet. All due to the very small space. Window latches should be replaced. Parking inside yard limited, overflow must park outside on the roadside, not safe.

The staff was very unfriendly and not helpful they make you feel not welcome when you communicate with them. I will definitely not stay there again because it is not your home away from home.

The peace and quiet and the room set up

Jacuzzi was not working

The position, the house, the friendly managers.

Nothing.

Warm welcome, quick check in. Spacious room with everything you need.

My room was at the staircase. In the night I could hear people going down and talking. Ande very early in morning people were talking so loud I was awake very early. Like they dont even think about other people still sleeping. Otherwise it was fne

Breakfast was really good.

I liked all of it.

I was given a large room, with a fully-fledged kitchen, the accommodation was centrally located, and the surrounding area was very pleasant and quiet. the staff were extremely helpful and friendly.

Good location for our purposes

Wifi security should be strengthened

Absolutely nothing

The guest house had a smell from the moment you stepped through the front door. It was dark and outdated, and the carpets had me grossed out.The rooms had a moldy smell .The bedding was thin and uncomfortable. The showers made a big mess ,which took more time clean than enjoying a nice hot shower. For a four star establishment, it doesn't come close more to a two star.What you see on the website and what you get is a completely different thing.Really not worth the money I paid.

Everything

No dislikes

Best wifi ever experienced!!

I enjoyed my stay If I visit Cape again, I will stay here again friendly people

The accommodation is not 4 star

The room had a moldy smell. There was not enough drinking/bottle water in the room. Get the idea that the room are not cleaned properly

The venue was far from the main activities that I was involved. Transportation was a major impediment, and was extremely expensive.

As a result of my back operation, I found the stairs up-and down very painful.

Lovely Hosts. Good value! This is the third time I have stayed and will return again.

Staff is very friendly and helpful. Excellent breakfast. Room was clean and comfortable!

No complaints

The venue is in a quiet suburb, which was favourable and close to shops and finding the place was not difficult when using a google map.

Though it was not that much of an inconvenience as there were not many tenants at the time, I think they need to relook at the parking space allocation.

Very clean and safe, very friendly people.

The staff were very pleasant, the room was comfortable and clean

Breakfast was poor to fair. With the choice of 2 cereals, sliced bread. Cooked breakfast offered but continental style poor, with burger cheese slices not real cheese. No fruit available on the last day of stay. Cooked food was only warm and not hot. We booked self-catering accommodation on booking.com, but on arrival, I was told it was already booked out. Booking.com failed to remove this from their site, which made for a difficult conversation with the hoast. Devine was lovely and offered us the kitchen to use if we needed it. But not the same as what I had booked with private living room, fully equipped kitchen and direct access to the garden, etc.

Exceptional location to discover the cape town wine farms from, as well as cape town itself. The room is spacious. The aircon is delightful in summer, and the regular ceiling fan is nice for cooler summer days. The room came with a parking spot within the gates of the accommodation. The staff is very friendly and accommodating. Our late check in due to flight delays was handled graciously, for which we are very thankful!

The bathroom fan was quite noisy and the bathroom itself is a bit cramped. The kitchen sink was heavily used and quite stained (though not dirty!).

nothing

everything

very average

way too expensive

Our room was very clean and beautiful. The host was also lovely.

The pool was very very very small, which was disappointing and the parking space was also tiny.

Really good experience. Guest house definitely recommended

Everything from arrival till leaving amazing. Great value for money

I didn't spend a lot of time in the venue. I liked the way they tried to meet our needs.

The carpet and the smell as you enter the venue

Nice

NA

Breakfast was exceptional. Staff was helpful, very friendly and accommodating.

Booking.com did not accurately represent this place. Always call and find out from the place before making a booking. Booking.com advertised for rooms that are not usually given out by the guesthouse.

Spacious, clean, good value for money. Everything you need in one apartment.

Nothing.

Very clean room, fantastic bed and mattress. Lovely breakfast. Spacious rooms and quiet neighborhood. Friendly staff. Excellent value for money. Please note all rooms are upstairs for visitors with mobility constraints.

nothing

Great stay, owners / staff very friendly will use again in the future

Good welcoming, clean and safe environment, nice breakfast

Nothing

The area.

The room and the attitude of the contact person. The check out time was also not explained properly. On the app it says 10:00 but I was harrassed to hand in the key by 9:30