JKAB Park Hotel

Nothing.

Rooms different than photos. Blankets were torn. Staff not supportive. In room dining, they kind of tend you to choose from what's readily prepared for buffet. Despite booking.com policy allows cancellation with payment of one night, hotel decline and kept we make our own policy. If that's the case why not updated on booking.com. However we wanted to cancel second night as experience was pathetic.

L espace piscine et extérieur est sympa. Le reste ne l’est pas

Nous sommes parti après 1 nuit car le personnel nous mettait inconfortable, pas propre ( entrée de cafards et araignées) , beaucoup de bruit, une porte qui donne sur la rue, salle de bain pas au niveau du prix, pas de savon

Nothing…. The property is horrible.

Overall good including breakfast.

The Wi-Fi connection was not good enough and needs improvement. The water pressure in the shower was also too low, making it difficult to shower comfortably. The old shower heads should be replaced with new ones to improve the overall experience

it’s very easy to get around from here. Tuk-tuks and other rides are readily available, making it convenient to explore the surrounding area and walk along the beach and reach a few restaurants and other places nearby.

unfortunately the condition, construction quality and facilities at both properties do not match the pictures or the standard one would expect from the accommodation. Unfortunately, the accommodation was disappointing. The rooms are quite run down and the actual standard is much lower than shown in the pictures. Wi-Fi is not available in all rooms, so we paid extra to move to the sister property, JKAB Beach, to a cabana. However, the upgrade did not improve things much—the cabana was also poorly built, with a very small room and shower. When showering, the entire bathroom, including the toilet area, gets wet. Overall, both properties need better maintenance and do not match the standard shown in their photos.

Dicht bij uppuveli beach dat was fijn, ook het restaurant aan de overkant was super leuk en heerlijk eten !

De hygiëne was niet best, zowel in de kamer als buiten de kamer, ook het zwembad was de kwaliteit niet goed. Wij zijn 1 dag bij uppuveli beach geweest maar die dag zaten er kwallen in het water , we mochten toen zwemmen bij het zuster hotel beach front , dit zag er veel beter uit dus wij raden aan dat hotel te boeken ipv deze.

Pool area was great especially for family’s, breakfast was good, staff were very friendly, good area close to beaches and food

Bathroom smelt bad, rooms were off the busy street and a bit crammed. Also when paying they charge in us then inflate above current conversion rate which was very surprising

Nic

👍👍👍👍

The service was very good!!!

The cleaning of the room

Rooms were nice, Staff was attentive, food was amazing. Proper service and proper hotel.

Nothing much

We stayed at this hotel for two nights, and if we ever come back to Trincomalee, we'll definitely stay here again. The staff were incredibly friendly and attentive throughout our stay. The facilities and the restaurant food were excellent, and everything was very reasonably priced.

I had a wonderful stay at your hotel. The staff were very friendly, professional, and always willing to help. They made me feel welcome and provided excellent service throughout my stay. Thank you to all the hardworking employees for making my visit so comfortable. I highly recommend this hotel!

The pool was nice, breakfast was good aswell

The hallways stank quite bad unfortunately. That was a shame.

Rien

Personnel d’accueil désagréable, j’avais réservé pour 5 personnes on nous propose une chambre avec seulement 4 couchages, literie trouée, couverture tachée. J’ai annulé ma réservation impossible pour moi de rester dans cet établissement

The room facility acceptable and swimming pool facility is awesome..

Assistance from the reception unnoticeable.. We have given only one water bottle we requested additional one but not provided, imagine is it possible to to survive one family with one water bottle for two days... And the waste bin inside the room wasn't remove on next day... Even though we requested to assist to change but no action taken by the receptionist... Shameful behavior 😏😏😏

Nice place, friendly staff, and clean rooms.. food was delicious too.

Very Nice and Calm Place. Frendly Staff , Good service , Clean Room . Very Comfortable Place .

The pool , the breakfast....

Le service restauration.

Une grenouille dans la salle de bain, des fourmis.. j’ai demandé ma facture qu’ils ne m’ont jamais fournis, ils ont tout simplement ignoré ma demande malgré mes plusieurs relances.

Clean room Location good Alarcate breakfast - milk rice, dosa, Coconut roti, dhal curry, polsambol, and onion sambol + tea Milk rice nice! Staff friendly .

Wrong photos - Family room photos shown as Triple room. Room quite small (~10x12ft)...double bed extremely small ( not enough for 2 ppl) Had a difficult sleep... Management accepted lack of space and published wrong photos... When asked for an alternative room , the other room near pool unfortunately occupied... they tried to contact another hotel of theirs but no answer.

Nice facilities

Asked about the TV not working. Said they would get maintenance but never did. Not able to use TV for the whole stay

A very big room and a good price. Very beautiful surroundings in the hotel. Quite and efficient staff.

Facilities are very good for the value. Restaurant staff is very good & helpful.

Receptionist wanted more exposure on this role. Management team is only trying to welcome foreigners. They should respect to local people in country.The way they treated to local is not acceptable. The room they are showing is different & photos are different what they are posted in booking.com. Need to check the room type & size properly before confirm the booking.

Friendly and helpful staff

Niks

Rooms and picture they advertised Not seme as u arrive, actually it is a horror house + they charge extra 10% .top of booking. Com.

Around the room smell of shit, price very very expensive, wrong advertising, not honest about the facilities

Need improvement of breakfast menu and staff

Nothing

False description in website. 1. Web page says WiFi available- in the hotel it’s available only to the pool area 2. Website says TV is available- our television wasn’t working. It was reported to the staff, but unfortunately they informed that there is no body to repair. 3. Web page says request ed a family room for 3 kids and two adults. Room was 13 feet into 13 feet , which was not adequate at all. 4.There were no bed linen or towels in the room . It’s glad to mention that with the request staff provided then to us. 5. Room surrounding was smelly. 6. There was a cat in the breakfast room and cat litter was seen outside the breakfast room . 7. We expressed our unhappiness to the staff. They suggested to cancel the booking through booking.com to give us a discount. Then they deducted Rs.1000 from the payment and we paid R/s. 29000 for the one day , which is not reasonable at all. 8. In front of the hotel they have mention that they provide dinner as well. But it was Fromm another hotel under the same name which is 15 mins drive away. Therefore I don’t recommend this hotel to anyone. This is an ashamed hotel under booking.com . I will not book any hotels under booking.com as it’s not trustworthy.

It's really kind and helpful staff

Het personeel is super vriendelijk en helpt met alles. Staan direct voor je klaar.

Het is echt wat ouder. Plafondplaten komen naar beneden en het is wel echt aan renovatie toe. Daarnaast is er tijdens 5 nachten die we verbleven geen 1 keer schoongemaakt

Het balkon zitje.

Communicatie was slecht. Bed en kussen waren vies. Badkamer was meer kapot dan wat je kunt bedenken. Wanneer je weinig betaald kan je niks verwachten maar hier was het echt te duur voor. Airco maakte herrie, bijna geen water. Wakker worden van gillend personeel.

Très bon emplacement, piscine sympa.

Petit déjeuner pas terrible mais en quantité largement suffisante. Service laundry un peu chère.

De hotel staff

Dirty rooms and bad rooms and bed sheets Really old rooms not the rooms you see when you book online Guestss with big soundbox at the Pool at night Size jbl party 700 Breakfast is minimum Matrasses at least 20 years old Cold showers sharp tiles on the floor No house keepping if you dont ask My 4 time sri lanka I no Whats good or not I wouldent recomend this to tourist or let my driver sleep there For us the last time and it has sow mutch potential Its wort 1/3 of the pricel

Останавливаюсь в этом отеле во второй раз. Персонал хороший, отзывчивый, всегда можно обратиться на ресепшен. В номере чисто, есть все необходимое. Красивая территория отеля. Много красивых растений растёт на территории отеля.

Rating: 2/10 “Disappointing Stay – Not Worth the Price” I recently stayed at JKAB Beach Resort in Trincomalee and was thoroughly disappointed. The overall experience did not meet the expectations based on the hotel’s online description, and I felt the amount I paid was not justified. The room was very ordinary and poorly maintained. Although they advertised TV, Wi-Fi, and toiletries, the TV was not functioning, and the toiletries consisted of just two soap tablets. The air conditioner was old and made a loud noise throughout the night, and the ceiling fan was no better — very noisy and disturbing. The bathroom was also not properly cleaned or maintained. What made the experience worse was the attitude of the staff. The receptionists were unwelcoming and rushed through conversations without proper greetings or courtesy. During phone conversations, they hung up even before I could finish. At check-out, I was treated with clear disinterest, and I couldn’t help but feel that this was because I was a local guest. The only positives were the food, which was quite good, and the hotel’s convenient location. Overall, I would not recommend this hotel to anyone. If you’re looking for a warm, comfortable, and well-serviced stay, this is not the place. If you want to experience how unwelcome a guest can feel — then maybe this is the place for you.

Morning Buffet & Surroundings

Mosquitoes in Room

Heerlijk zwembad, mooie grote kamers, zeer hulpvaardige medewerkers, heel fijn verblijf gehad!! Lekkere grote bedden, heerlijk geslapen.

Location, food and service

very nice interior. all necessary facilities available in the room. Price is reasonable. hot water, air condition, tv, tea pot available. calm place

Excellent service, We enjoyed our holiday

,

A very overpriced hotel, but I liked the swimmingpool

I had to ask for bedsheets, toiletpaper, towels a very minimum breakfast, in the evening a very limited menu, The price of bookingcom is much, much higher then the price at the hotel, see the photo

Schöner und sauberer Pool in netter Atmosphäre. Die Lage der Zimmer in der Nähe des Pools ist sehr schön. Jedes Zimmer hat seinen eigenen Bereich mit Sitzgelegenheit vor dem Zimmer. Das Personal ist sehr freundlich und hilfsbereit. Bei manchen merkt man leider noch die fehlende Erfahrung im Umgang mit dem Gast. Trotzdem war alles in Ordnung. Die Zimmer sind gut ausgestattet und es riecht in allen Zimmern sehr gut, was in Sri Lanka leider nicht überall selbstverständlich ist. Bei uns war leider die Klimaanlage in einem Zimmer nicht immer ganz so in Ordnung aber das war nur eine Frage der Einstellung. Die Zimmer insgesamt hätten etwas mehr Platz haben können, aber das ist nicht wirklich so schlimm. Alles in allem ein nettes kleines Hotel in dem man in Ruhe auch mehrere Tage Urlaub machen kann

Beim Essen gab es manchmal eine Überraschung, da das gleiche Gericht mal so und mal anders serviert wurde. Sonst war eigentlich alles okay. Preise sind für meinen Geschmack etwas zu hoch. Wenn man ein Doppelzimmer für ca. 55 Euro bucht, dann erwartet man ein weinig mehr.

Had an incredible leisure experience with the pleasant & calm environment.All the staffs were very friendly and the services were beyond the expectation.comfortable rooms with pleasant odour & tidy.such a fantastic place could be highly recommended...

To be honest such an honor for all the relative staffs for being kind enough and friendly service given. An amazing place needs to be visited soon again.Had a great time with the calm & charm natural environment belongs to this property.. so thankful for everything... Simply best cheers!!

Le petit déjeuner est bien, la piscine magnifique, le personnel très aimable et arrangeant !

J ai débranché le frigo car il faisait trop de bruit.

Location and Food only

As per the available prices around the hotels. This is too much expensive. Caban 11000/= But, 300m away u can find a room for 5000/=

Big rooms Big swimming pool Rooms well equipped. Delicious breakfast. Nice staff. Big supermarket next by.

Chef cannot cook even if his life depended on it. My son ordered the most expensive dish on the menu, tender stack, all he got was an overcooked piece of meat that he could cut even with a sword. They don’t clean the room on daily basis. Stayed for a week and they offered to clean the room on the 5th day. Swimming pool water has something that hurts the eyes while diving. Scooter parking area keeps getting flooded by the rain water. This one has nothing to do with the hotel itself, Sri Lanka has a plastic problem. The hotel is close to the non touristic end of the beach which is full of plastic. If you stay here get a scooter it makes the stay more pleasant.

The staff were very helpful and caring.

The property was not clean and was given a room much bigger than our requirements. Packed breakfast was very basic and tasteless.

La posizione è ottimale per vivere uppuveli essendo molto vicino alla spiaggia.

Ogni tanto qualche cattivo odore, ma tutto sommato non incidente sul soggiorno.

Good staff but not value for money

Very small room

Niente

Tutto

We are a family of 5 staying in a family room. Room Was comfortable and perfect for us. The bathrooms were adequate a d the room was clean. The A/C was great. The staff were lovely although it was hard to communicate with some due to language barriers. The pool was a great addition and was clean. Well worth the money. The location was ok and a short tuk tuk from the main beaches. The breakfast was excellent with a huge buffet and a variety of foods. The dinner food was good for the money but don’t expect a 5 start dining experience. The variety was also good and they had everything in the menu we requested. Overall we would Return to this hotel for the value.

We were charged large amount for laundry so ask the price before you give it to them.

Las habitaciones, aunque un poco pequeñas, estaban muy limpias. Buena presión del agua, tanto caliente como fría. El personal fue muy amable en todo momento. La piscina es grande y se agradece un baño después de un día de turismo.

De werknemers waren super vriendelijk. Niets was te veel.

No limpiaban las habitaciones si no lo solicitabas y aún así tenías que reclamar que las hicieran. Tenías que estar pidiendo papel higiénico no lo reponían. Las sábanas limpias estaban manchadas y amarillas. Las paredes marcadas con personas que habían incrustado animales como mosquitos, etc El frigorífico perdía agua y no lo puedo is utilizar, no lo arreglaron. El aire acondicionado se apaga al salir de la habitación y no lo puedes dejar encendido.

Limpieza, materiales obsoletos, viejo sin renovar. No lo recomiendo, por ese precio hay hoteles mejores en la zona

Teníamos ratas en la habitación, hormigas y todo tipo de bichos. La limpieza no la hacen si no la solicitas y aún así cuesta. Hay humedades en los techos y paredes

Tener ratas en la habitación y falta de limpieza

La piscina

Teníamos una rata en la habitación entró por el desagüe de la ducha y vivía detrás de la nevera pey humedades en techos y paredes, en el baño procesión de hormigas. Estábamos en la habitación 01 Las paredes son finas y se escuchas las conversaciones de otros huéspedes

Good swimming pool for children.

Poor service at times and small very basic room for the price. We requested pool towels 4 times and they still didn’t come. Some rooms are next to a noisey busy road.

Pool Staff

Room was too small for three people

Es gab eine Omelet Station beim Frühstück.

Gemäss Booking.com sollte WLAN in allen Bereichen bestehen. Leider gab es nur WLAN am Pool, in den Zimmer gab es keine Verbindung. Beim Chek-Out konnten wir nicht mit Karte zahlen, weil ihr System ausgefallen war. Sie wussten nicht, wann es repariert wird. Gemäss Reception war der Automat 200m entfernt, leider war das nicht so und wir mussten ca. 20 Minuten laufen um Geld abzuheben. Sie sind uns mit einer Preisreduktion von 5000 Rupie entgegengekommen.

It is located in a convenient place, on Nilaveli rd. not too far from the town, all the main attractions within 2 to 3 km away. Plenty of parking spaces. The staff is friendly.

I didn't like how the rooms are very far from the restaurant and packing spot.

We enjoyed the pool, dinner, resort environment, sea view, and nearby shopping center. We had a great one-night stay at the resort and it met our expectations. I would recommend it for both families and business travelers.

Wifi wasn't available in the room as I expected. Wifi was provided from the restaurant and reception area.