Wakefield
Wakefield, Trinity Square, London, EC3N 4DH, United Kingdom- Public Art
- Memorial
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Luxury Rooms with High-Tech Features
citizenM Tower of London offers 370 luxury fitted rooms with innovative technology. Guests can control room settings and entertainment through an iPad or the citizenM app, making their stay convenient and personalized. Some rooms even boast stunning views of iconic London landmarks.
Convenient Amenities and Services
From free super-fast WiFi to a power rain shower, citizenM ensures guests have everything they need for a comfortable stay. The hotel also provides a breakfast buffet each morning, perfect for starting the day off right.
Rooftop Meeting Space with Breathtaking Views
For business travelers or special events, the hotel offers rooftop meeting rooms with panoramic views of the Tower of London and the river Thames. It's an ideal setting for productive meetings or memorable gatherings.
Experience luxury, convenience, and breathtaking views at citizenM Tower of London. Book now for an unforgettable stay!
Check-in from
02:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
1 King Bed
151-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch flat-screen TV, digital channels, and iPad
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
14 m2
City View, Tower View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
Bridge View, Ridge View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 m2
City View, Tower Of London View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 m2
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Hôtel incroyable ! Super bien placé, personnel à l'écoute et très agréable, une vue sur Londres magnifique depuis la chambre, je reviendrai 😊
-
Stile moderno, praticamente all'uscita metro, terrazza favolosa
Manca possibilità cena
Posizione eccezionale, Vista Magnifica dal roof top, letto comodo, arredamento ed interni accuratissimi, di stile eccellente, un'esperienza che vale la pena di vivere.
Dimensione stanza
Vraiment top mais 21£ pour le petit déjeuner c’est du vol. Dommage
LA UBICACION ES PERFECTA, DEL TREN Y EL METRO AL HOTEL. QUE TIENE UNA CAFETERIA QUE OFRECE BUENOS PRODUCTOS SIN NECESIDAD DE SALIR A BUSCARLOS.
NADA
Everything was lovely. Especially the view from the room
Amazing location, well worth paying the extra for a tower view. Clever room design which maximised the space. Spotlessly clean and staff were friendly and helpful.
Breakfast expensive for buffet style and no kettles allowed in rooms.
Location was fantastic, good transport links with a tube station next door to the hotel. Helpful staff, clean and modern hotel. Lovely comfortable bed.
There was nothing that stands out that we didn't like. We would definitely return to this hotel in the future.
Next to the tube circle line, amazing design at the lobby and rooftop
Room size
Gorgeous view of the Tower of London, bar at the top was stunning and staff were all super friendly. Rooms are quite snug and feel a little 'budget' but the views and location make up for it! Staff were super helpful.
Room was a little dusty in places.
Stayed here many times and the staff and hotel in general is and has always been great
Nothing
Top Lage. Fußläufig alle Sehenswürdigkeiten erreichbar.
good hotel great staff and location
gym facilities
Nous avons séjourné 2 nuits au Citizen. La chambre est tres agréable. Les équipements sont modernes et la vue est sympa. L'hotel est bien situé à côté du metro et a deux pas de tower bridge. Nous n avions pas pris la chambre sur tower bridge mais la vue était quand même tres appréciable. La chambre est bien agencée. Le hall d'accueil est tres beau et le petit déjeuner est copieux. Il y en a pour tous les goûts. Nous avons trouvé les chambres plutôt bien insonorisé. Le lit était tres confortable et grand ,!
RaS
Wonderful staff. Especially Kiki. Well designed room. Central location. Perfect.
This was my second time staying at citizenM and I would return! The hotel is clean, well maintained, and in a great central location right beside Tower Hill station. It also has a beautiful rooftop bar with a stretching skyline view of London. No faults!
It was very clean and modern and the staff were very friendly and helpful!
The location is right near TowerHill station so very convenient. The hotel is very comfortable, the staff are very pleasant, the food and drinks are great. I love the 2mx2m bed as I am a tall person :). There is also a great rooftop bar with amazing views of the city.
The price is a bit expensive, but that is London these days.
Nice place in a great location. Staff was really kind. Lovely coffee shop on the premises.
Room felt a bit too small.
Next go Tower Hill Underground Station. Also walking distance to Tower of London and Tower Bridge.
Rooms are small, would really just fit 2 people max.
Good location, friendly staff, clean, always a joy to visit.
Noice from tourists (tours) outside.
Location, clean and nice staff
The tv didn’t work and the bathroom flooded when we had a shower and it went into the bedroom
Location
The bed was amazing
Great location and modern
N/A
Attractive and fun. Lovely staff. Great breakfast.
Lack of any free tea/coffee for residents. A few things broken in our rooms.
Very clean, modern room with comfortable bed. Polite staff and a superb location in the heart of London
No privacy though since the bathroom/toilet area is within the room itself!
The staff was friendly and professional. The room was clean and the shower pressure was amazing. The blackout blinds were a godsend. Will definitely stay again.
A little irritated there wasn’t a kettle/coffee/tea in the room.
Het personeel was super aardig.
Gute Zimmergrösse, Top Lage! Direkt an der U-Bahn Station und zu einigen Sehenwürdigkeiten. Können dass Hotel definitv empfehlen.
Uns war das Bett ein wenig zu hart. Aber ansonsten alles Top.
Die Lage und die Ausblick sind unschlagbar. Das Bett war super bequem. Die Ubahn liegt direkt vor der Tür. Sehr zentral und trotzdem sehr ruhig.
Kein Wasserkocher auf dem Zimmer. Das Bad (Toilette und Dusche) befinden sich mitten im Zimmer, nur mit einer Milchglasscheibe. Alles zu hören und zu sehen
It’s was very good and a nice view
Excellent
Nothing
Super Lage, sehr schönes Design der Unterkunft.
Toplage und Service.
Extrem kleines Zimmer, nur minimal eingerichtet.
Very clean and beautiful location. Exquisite interior and easy quick check in.
There was nothing we didn’t like.
Location was excellent. Concept of Hotel was new and very enjoyable. It makes one feel at ease . Rooms are minimal but all the important things are there and good quality!
I would have liked a Glas for brushing my teeth! 🙂
Location, always transportation outside, loved nearby sites and Hop-On-Hop-Off, restaurant onsite, free tap water.
Tiny rooms, hard to crawl over someone to get to bed, unable to adjust specific lighting, no free coffee.
Tick boxes for quick stay
One worker was quite rude. Took payment for breakfast and then in the morning wanted to take payment again even though names were on the list. Then proceeded to give dirty looks as if we’d done something underhanded. We had definitely NOT! Take this as a complaint. Rest of the staff were great!
Tolle Aussicht auf den Tower, USB-Ladeanschlüsse, gute Lage an der Metro-Station Tower Hill
Zimmer sehr klein und voller Plastik
Very clean, well presented and had all of the things I needed. Hairdryer, shampoo/cond/body cream. The iPad in the room controlled everything which was so handy, TV, room temperature, they even had coloured lighting which was a lovely touch. It was a bit small but I was staying on my own and found it very cosy. The foyer was lovely, bar and restaurant were very nice with an outside seating smoking area.
Nothing at all. Despite being on top of a tube station you couldn’t hear anything from outside and it made it so convenient to travel!
Location. Good staff. Excellent room.
Nothing
Staff were lovely . Breakfast buffet was great and reception and bar area was massive . Next door to the underground.
Room was a bit small and had a view of the building next to me which was disappointing. Room was claustrophobic and bathroom was too small for price.
Well appointed, modern room, comfortable bed. Super central to tourist attractions and walkable to a lot of locations.
NA
Wider choice odrings tapas etc Art was interesting Comfy pleasant vibe
N/A
Dormí muy bien
La ducha funcionaba mal. Poca presión.
L'emplacement, le déjeuner et le côté pratique. Aussi, nous avons payé un très bon prix via booking puisque nous avions réservé assez d'avance....
Les chambres sont un peu petites mais avons réussi à trouver notre compte puisqu'elle était bien organisée.
Comfortable bed, great location for my workplace.
Food and drinks limited ans pricey. Coffee and tea facilities should be in room.
Mycket bra läge vid tunnelbana Tower Hill. Även gångavstånd till flera sevärdheter. Aktiv personal som är måna om gästerna Överlag skön atmosfär.
Något små rum men allt man behöver finns, förutom skohorn.
Die lage und die Aussicht. Es war einmalig. Direkt neben der Tür war undergraund Station Tower Hill.
Great location. Loved the rooftop bar. Congratulations to your marketing team for the funniest descriptions on the bathroom products.
Brilliant location and lovely cosy room
Stairs difficult to find
Excellent location - very friendly staff- comfortable bed- very clean- problem with the shower’s drainage/ fixed within the hour. The foyer was very comfortable- bar on the roof was excellent space as well , over looking the Tower of London .
Difficult to get out of bed in the night, if you sleep on the side nearest the window.
Funky decor & downstairs areas ; clean ; functional & clean bedroom; great breakfast. Super staff.
Some of lifts didn’t work on 30th Aug.
Das Hotel ist für einen Städtetrip bestens geeignet . Das Zimmer ist zwar klein, aber die Aufteilung ist super. Ein weiterer Pluspunkt wäre es tatsächlich, wenn es auf den Zimmern die Möglichkeit geben würde, sich einen Kaffee/Tee zuzubereiten.
Location, staff and amenities in the building were good.
No tea or coffee in the room so you use the cafe on site
This is a great hotel that is located right next to the Tower of London. Super convenient, air conditioned and clean with great staff. The breakfast is really amazing and checks ALL the boxes. The employees are super helpful. The coffee shop downstairs is great. There is a convenient pick up spot for the double decker buses outside where you can hop on and hop off to explore the city if you want to do the touristy thing. Close to St. Katharine’s docks with tons of decent restaurants surrounding it. My husband and I really enjoyed this place!
La vue sur la tour de londres et le tower bridge est magnifique ! Chambre confortable avec un très grand lit Emplacement très pratique avec la station de métro collée à l’Hotel. L'espace commun au rez-de-chaussée est très agréable.
Perfect location to visit the Tower. Great views from the Tower View room
Not to specifically dislike but very high tech, everything electronic. No cash used for coffee / food section even for items of just a few pounds
Quirky but very well thought out with great location and staff.
Location Rooftop Friendly stuff
The shower
Le rooftop avec la vue imprenable sur Londres le tower bridge, le confort des chambres le grand lit , je m’attendais à plus petit mais les chambres sont tellement bien pensées que s’était étais parfait! La proximité de l’hôtel avec le tower bridge , la tour de Londre , la tamise et plein d’autres endroits, la station de métro est à 30secondes à pied, l’accueil est chaleureux, et tout est bien expliqué des le départ. Le petit déjeuner est très bon il y a du choix, Je recommande fortement cette hôtel qui a un rapport qualités prix très intéressant
Aussicht traumhaft, man schläft quasi mit Blick auf den Tower und the shard. Tolles Hotel, zwar relativ anonym- check in ist selber zu machen, aber man findet Hilfe wenn man sie braucht. Lage ebenso top, direkt an der UBahn Station.
L’emplacement
Wifi instable
Centralissimo, tecnologico, pieno di servizi, self check in, personale gentile e asciugamani top
Mah….poco. La camera era piccola ma per due benissimo.
Zimmer mit Blick auf den Tower und The Shard. Bus, Bahn und Themse direkt vor der Tür…
Zu wenig Aufzüge ;-) Nicht wirklich und es heißt dort ja: Join the queue!
Perfekte Lage, sehr freundliches Personal, tolles Frühstück, gemütlicher Aufenthaltsbereich und schöne Dachterrasse
Bis auf Kleinigkeiten war alles okay. Das ist aber bei dem guten Preis-Leistungsverhältnis in Ordnung.
Si, el hotel es muy bonito. Sobre todo el lobby
Que no tenga recepción
Zo centraal voor de underground
Mooie kamers
Emplacement
Nous avons attendu 1h pour avoir une chambre. On nous a promis une chambre avec vue pour compenser l’attente. Au final nous avions vu sur d’autres chambres donc impossible d’ouvrir le store, qui était d’ailleurs cassé. La douche était également défectueuse. Bof pour un hôtel 4 ****
Cosy and staff greeted me so well what a g
La posizione e l’utilizzo di tutti gli spazi. Le camere sono grandi e ben insonorizzate. Il bagno, ricavato in uno spazio delimitato da una parete curva in vetro satinato, può non piacere a tutti. Roof top con vista spettacolare su London Tower da un lato e i grattacieli del quartiere finanziario dall’altro.
Niente
Bed linen hadn’t been ironed and pillow case was very creased
Fantastic location Decent soundproofing Check in/ out staff were all friendly, professional and helpful
The rooms were very dirty. Stains on the walls, glass screens and dirt, grime, dust and even hair on all surfaces. The first room we were allocated was so bad we assumed that a mistake had been made and that we were assigned a room that had not been cleaned. The reception staff changed the room for us but the second one was also very dirty, so we realised it’s a hotel-wide issue. Dirtiest hotel room I have ever seen.
From the moment I arrived staff were friendly & very helpful. My room exceeded my expectations, it had one of the best views I’ve seen! The room is a little small compared to other hotels but it’s well worth the price it’s very clean and very modern & it’s conveniently located right next to the train station. Also conveniently close to many tourist attractions.
location was great. Reception area is cool. Nice cool buzzy atmosphere and the staff were very friendly
The room! It's so small. The bed fits the length of the room. And the length of the window. Unfortunately my window just faced into an atrium that looked out onto other rooms. So everyone had to keep their blinds down. The bathroom sink is in the bedroom. It all feels kind of pokey when you're in it and a bit claustrophobic, due to lack of daylight etc
La ubicación
No hacían limpieza de la habitación a no ser que lo pidieras al hacer el check in
La superbe vue sur Londres Le roof top La décoration
The location is very good and our room had a stunning view of the Tower of London and the bridge. The staff was super friendly and helpful, the room was clean and comfortable. The check-in and checkout process is very simple. The complementary water bottles were a nice bonus.
The price is a little high and the breakfast is too expensive and the main reason why I didn’t have breakfast at the hotel.
Hotel was pretty central. Very clean and great vibes.
Only issue was an alarm went off a couple of times but nothing major
Convenient and a comfortable king size plus bed
Shower worked well was spacious has plenty of pump showering soaps shampoo etc but the design was a bit plastic - I prefer a door or no door rather than a curtain .. just a preference.
La ubicación
El precio del desayuno era exagerado
Ci hanno cambiato camera per j quanto la prima aveva odore nel bagno .. struttura centrale
Lovely hotel in a great location just outside Tower Hill tube station. Very good check in, lifts a little slow but room was a nice size with a big bed and bathroom, fridge. Everything from TV, lights and blinds all done from a tablet. The view from the rooftop bar was beautiful.
No tea/coffee making facilities in room.
The room was incredible, I loved the view to the tower
I’d loved it if they offered slippers
Τοποθεσία, καθαριότητα , εύκολο check in and check out, άνεση , ησυχία, ποιότητα ύπνου, το μετρό ακριβώς από κάτω
Ίσως το μέγεθος του δωματίου
Kahvaltı Çok yeterli ve Zengin. Konum çok çok iyi Metro istasyonu otelin altında. Odalar Temiz,personel yardımcı oldu. Çıkış günümüzde uçak saatimiz gece olduğu için valizleri emanet odasına bırakıp . Gün boyu rahatça dolaşıp sonra uçağa geri dönerken teslim aldık.
Das Hotel war super modern eingerichtet und sauber.
Dass das Fenster nach innen ging und nicht zu öffnen war.
La posizione ottima, di fianco alla fermata della metro e a pochi passi da Tower Bridge, il check-in facile e veloce, la camera accogliente con un letto grande e comodo e un iPad da cui è possibile gestire la domotica e lo staff gentile e disponibile
La posizione è imbattibile. A pochi passi dalla Torre di Londra, e dalla terrazza dell'hotel si ha una vista mozzafiato del Tower Bridge. Raggiungibile a piedi in circa 20 minuti dalla stazione di Liverpool Street, altrimenti la metropolitana è letteralmente sotto l'hotel. A pochi passi c'è anche la fermata della DLR se si vuole andare a Greenwich o Canary Wharf.
La camera aveva un letto matrimoniale posizionato sotto la finestra. Quindi la persona che dormiva da quella parte se voleva scendere la notte doveva scavalcare l'altra persona.
Falta de limpiéza en la habitación , pedí q lo limpiaran y no lo hicieron, no habían suficientes toallas ni papel higiénico.
The view from the room was amazing! Can't recommend it enough :) The room was also clean and spacious.
Widok z pokoju :) dostępność wody i baru 24/7, duże lobby i zapach kosmetyków
Brak kawy w pokoju, skrzypiące łóżko ;)
Excelente ubicación, concepto moderno, muy limpio y cómodo. La cafeteria en la terraza del último piso te permitía acabar la jornada con unas vistas increibles. Para repetir
Lo único que faltó fue encontrar personal que hablase en español, la segunda lengua mas hablada del mundo.😉
Vriendelijk personeel. Leuk ingericht hotel. Vlakbij de Tower of London. Goede douche.
-Geen koffie en thee faciliteiten op de kamer. 5 euro voor een beker thee vind ik echt belachelijk. -De prijs vond ik te hoog voor wat je kreeg. - kamers zijn wel gehorig.
Tutto. Pulita, profumata e tecnologica
Tutto perfetto
The view
The smell of the bathroom
Great location Fabulous rooftop bar
No tea making facilities in room
Atmosphere
Location
Small bedrooms No tea and coffee making faculties.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.05/10Complaints about the noise from the fire alarms and general maintenance issues.
Service
9.55/10While there were issues during check-in, staff assistance was eventually provided.
Location
9.55/10Great location directly by the U-Bahn station.
Room Quality
8.55/10The room was compact and well-equipped but had some noise issues.
Amenities
9.05/10Modern tech features but lack of breakfast included at the price.
Value for Money
8.55/10Felt overpriced for the overall experience and issues encountered.
Food and Beverage
8.05/10Breakfast options were limited due to system issues.
Overall Experience
9.05/10Mixed feelings due to noise and service issues but with some good aspects.