Hotel Onrock vs Similar Hotels

Bathroom is dated and the toilet seats do not fit correctly, making for a poor experience.

Issues with privacy in rooms, particularly curtains were inadequate.

Rooms were noted as spacious, but some reviews mentioned areas for improvement in condition.

While some rooms were spacious with good views, there were complaints about cleanliness and maintenance.

The room was not clean and the bedding and pillows need to be washed as they were very sweaty and smelly.

The bathroom had a very unpleasant odor, implying some cleaning issues.

Some guests reported cleanliness issues, including dirty towels and neglected common areas.

Guests noted unclean rooms and issues like sticky floors and cockroaches, indicating a need for improvement.

Location is up a steep hill which makes it difficult to access the main road.

Excellent location mentioned multiple times with great views.

The hotel is conveniently located near Ella town and offers stunning views.

Many guests appreciated the scenic views and proximity to local attractions.

The staff were very attentive.

Friendly and helpful staff throughout the reviews.

Many reviews praised the friendliness and helpfulness of the staff.

Numerous reviews praised the friendly and helpful staff, highlighting exceptional service.

The food was mediocre and disappointing for certain dishes.

Breakfast buffet and dinner options received positive feedback.

Breakfast received positive mentions, and the view during breakfast was highlighted.

Complaints about food quality and pricing were noted, impacting overall satisfaction.

An infinite pool is being built on the roof which will enhance the experience.

Amenities like breakfast buffet and outdoor spaces received positive remarks.

Amenities were satisfactory, but there were mentions of noise from renovations affecting experiences.

The pool and other amenities were positively received, but cleanliness affected overall perception.

Considering other aspects of the stay, the value felt reasonable.

Prices seemed high due to demand but justified by location and view.

Guests felt they received fair value for their stay despite some drawbacks.

Some reviews indicated that certain amenities were overpriced, while others felt it was a good value.