Beside Still Waters Boutique Hotel

Staff were friendly and helpful. Good Restaurant and great coffee shop.

Small things in the room could have been improved .

Nothing

Brilliant location,Z was welcoming and helpful. Staff are all friendly. Rooms are cleaned daily. There’s so much to do in the area though so as a base to stay it’s great value.

Parking is a bit tight and on quite a steep slope so bear in mind if you have a large vehicle. Also there’s a restaurant down stairs so it can be quite noisy if you’re a light sleeper, the bathroom is a bit tight. There are cats on the property that tend to be a bit nosey so keep your doors closed if you don’t like animals.

Loved location and garden.

It is tired. Needs some maintenance.

more blankets. Air Con no warm option

Centrally situated in umhlanga Clean and nice setting

The parking is very difficult to get in and out of on a slope - danger for elderly or disabled people . The Beds and Pillows very hard. Extreme noise on the property due to the onsite restaurant which would probably ordinarily be ok - but I specifically enquired whether it would be quiet on Saturday night before The Comrades , which I was assured it would be as there were quite a few other comrades runners staying over . Unfortunately it turned out that there was a function on at the restaurant directly below my door which carried on untill after 11 pm !! Was unable to get any sleep that night …

Great location with a cafe attached for the hotel. King bed !

We were there for the comrades weekend and the noise from the restaurant may affect early sleepers. Room was a bit small due to the king bed.

Leuk ontvangst. We kregen een upgrade naar een grotere kamer. Mooi, schoon en ruim. Tegenover het gebouw zit een restaurant waar je lekker kunt ontbijten en koffie kunt drinken. Dicht bij het strand, vliegveld en eettentjes.

Receptionist

Parking area

Almost

It was very clean, the staff were professional and friendly. It was very safe, 24 hour security and a guard on the gate.

The swimming pool was always sealed, we had to constantly request for it to be opened and it was timed. You can't celabrate with your family after 8 you're summoned to your rooms. Monkeys were close by looking for food. The parking was absolutely terrible on a step hill and they changed your parking spot daily. No self catering and the inhouse restaurant was very expensive. The day visitors made the loudest noice but the stay in guests had to be quite. It's more of a couples retreat than a family vacation spot.

The restaurant, smooth check in process, friendly staff.

Unclean and musty linen. Musty smell in the room.

Everything was comfortable almost above our expectations - the bed, the room, and the breakfast.

I hated that I had to leave so soon.

Location

Driveway,‘bathrooms were not clean, the lady on the phone when I asked for a hairdryer was rude

Het restaurant, zonnige balkon

Hoge kussens en personeel onvindbaar (heb je wel nodig om te kunnen zwemmen, uitchecken etc

The pool was spotless and provided the perfect place to cool off after a long day. The air conditioning worked flawlessly throughout my stay, making the room very comfortable. The staff were friendly and welcoming, and the room was cleaned thoroughly. Overall, I had a pleasant and relaxing experience.

The Wi-Fi connection was very poor and didn’t work properly throughout my stay. I eventually had to use my phone as a hotspot just to get my laptop connected and complete my work. The place also does not match the images or descriptions shown on the website or accommodation platforms. The listing really needs to be updated to reflect the property accurately. The room itself was extremely small and felt cramped, making it difficult to move around or work comfortably. It also lacked proper ventilation. When we arrived, the room smelled damp and not fresh, which made the space feel even more closed-in. The rooms could benefit from better airflow and a layout that creates a more open, comfortable environment.

The staff was very nice and welcoming, loved my stay there

Didn’t have access to the facility’s wifi, but it’s not a train smash

On Site Restuarant was Great

The room was as it was advertised and clean. The staff was very helpful to anything when y asked. The location perfect, we really enliyes our stay

There was nothing to hate at the place and we stayed 5 nights. But just wish it was a self catering

Bed

TV remote not working

Didn't eat breakfast.

The location is good.

The room was at the back of the main house with no patio or view — nothing like the one advertised on the site. Be sure to check with the establishment about available rooms before booking.

It was good and the location was fine as well

The room have only shower

We should get a pensioners discount in future. We had a pleasant stay. Staff and management were so loving and caring. They took great care of our needs. Thanks you so so much. Will definitely come back. Only issue was the bathroom and toilet were upstairs from the bedroom and I was suffering from swollen feet, so it was a bit difficult for me coz i nearly slipped😊 The parking was very steep so we had difficulty offloading our luggage. You have a beautiful set up and scenery. Food was so delicious and well presented, thank you. Much love n blessings 🙏

The toilet was too tight. Not enough space

The staff was very helpful and friendly

Switches aren’t working. Kept on dripping. Nightmare

Love the vibe . It was greenery all around without mosquitoes. The restaurant is beautiful, their food was delicious. The waiter was kind and informative and patient with our elderly parents. The manager Zinhle oh what a lovely lady attentive to guests. Check in was smooth . The rooms are clean , everything inside them worked. I was in the family room really loved the having a big bed and a small bed. And when I say big bed I mean giant bed . The fridge is not your standard tiny bar fridge no stove but you have a microwave I made instant oats for the toddler for the duration of our stay. There are glasses, plates , bowls, mugs saucers. You should buy water for drinking , pick a brand your use to drinking from home ,from the spar grocery shop which is literally a 5 minutes walk away. There is also la Lucia mall which is about 10 minutes walk away. Of course it’s still South Africa walk in the day you will be okay. Did I mention there is a private beach just 3 streets away but the waves there are strong and there is no life guards so just to walk on shallow end , my dad was there everyday for our 4 day stay by himself in the morning he only lost a flip flop. Okay back to the hotel other reviews say the parking is awkward I think it’s fine it’s in the yard secure with a lock up gate we hired a Toyota Corolla , we slept without any worry. There are parking spots that are up hill but there are parking bays at the bottom. We reversed drove up to make a u turn then headed out the gate, really a learner drive would be okay as long as you have a good hand break and balancing technique. Remember it’s a mountain area so there are steps . Parents just need to be attentive of their kids to not run up the stairs their an inconsistent sizes and are a rough tile to prevent slipping but kids may fall because of not looking before they step. The pool is lovely not to deep . It’s deep in the center.

Nothing at all.

The food. I will dine out here anytime.

The location is excellent — so close to the beach and within easy reach of the mall, which made getting around very convenient. I appreciated the variety of room options, the swimming pool, and having a restaurant on site, which was really great. What truly stood out was the staff. Candice was incredibly helpful in assisting with date changes, adding an extra room for my family, and resolving an issue with the booking link by offering alternative solutions. Z also checked in on us during our stay and, when she realised our room hadn’t been cleaned, she handled it professionally and ensured an apology was made. Marchy gave us a warm welcome on arrival, which set a great tone. I also want to commend the security guards — they were very professional, firm yet kind, and made us feel safe and comfortable throughout our stay. Overall, the team was attentive, responsive, and genuinely caring.

I was disappointed by the condition of the rooms, which felt dated compared to how they appear in the photos. The bathroom was particularly damp and mouldy, which was concerning for us as we were travelling with a 17-month-old baby. As other guests have mentioned, the property would really benefit from refurbishments — the location and concept are excellent, but the state of the rooms lets it down. Another area for improvement is the coordination between the restaurant and the coffee shop. It was frustrating not being able to order coffee or tea through the restaurant and having to pay separately at the coffee shop. At one point, the coffee shop was closed while the restaurant was still open, which meant we couldn’t order tea at all. From a customer experience perspective, this could be streamlined for greater convenience.

Absolutely awesome

The leaky aircon

We had a wonderful stay from December 25th to 30th! The atmosphere was warm and inviting, making it the perfect holiday getaway. A special thank you to Zee and Candice for their exceptional service and hospitality. The food was outstanding, with delicious options for breakfast, lunch, and dinner. I must also give a shout-out to the bartender for those amazing mimosas—I enjoyed them every morning! The coffee shop served coffee that was truly out of this world. Candice went above and beyond to ensure our stay was memorable. I highly recommend Beside Still Waters to anyone seeking a fantastic experience. We can't wait to return!

Everything was perfect just wish they can close 10pm during December holidays… 😅😜coz some of us come from province that we don’t sleep😜😜

The surroundings ..relaxed atmosphere Rooms were clean Friendly staff Lovely kitchenette

The huge step up to the bathroom Was a bit high

The hotel is absolutely breathtaking, great scenery and walking distance to shops and beaches! It also has an on-site restaurant for fine dining and great picture taking sites if you anything like me! It was so peaceful and lovely there, so much so that we didn't want to leave, although the place was fully booked the owner Mary Anne was so kind she organized for us to have our extended stay in her private stunning room! And even went as far as organizing a sleeping area for our daughter. The staff were so friendly and super helpful Sphe and Zinhle helped us with everything we needed and always with a smile on their faces. We honestly had such a memorable experience and can't wait to come back!

Nothing!

Loved the privacy, the amenities, easy check-in and check out, the restaurant/bar was phenomenal, and the people and staff were all helpful and friendly. Of you're an introvert ir a private person this place is great for you, you dint have to interact woth anyone if you don't want to, but if you need to speak to somebody they are willing to help.

I only have a few suggestions and critics, just make the 'reception' (place where you need to leave your key for check-out) more visible and we'll known. Inside the rooms, I'd suggest beside lamps for lower lights and extension cords for charging phones next to the bed. Amd for dummies like me, a small manual for the air-conditioning so we don't leave it on accidentally.😅

Property is close to the beach, restaurants and malls. The staff is very friendly and helpful. Rooms were clean

The water gets brown sometimes i don’t know whether it the location or the accommodation.

We were very disappointed because we expected a real hotel set-up. Which will reception area. It was more B&B setup we were meet by the security guard at gate than some guy came and took us to a room I had walk up stairs thought ankle was broken. (struggle) nothing to welcome us. Will definitely never come back. Specially for price I paid 100 rand more and we booked somewhere else.

Room was clean, bed was nice and soft.

The availability

The lizards in the room

I was misled by the name "Hotel" , when I arrived I was only escorted by the bar bouncer to my room, the lady on the phone was rude. At 8pm Their restaurant was already closed, the swimming pool was closed, only a loud noise from the bar. Definitely not child friendly. I left the next day to another place.

Nothing. It looked better on the pictures.

The property looked old and dusty. No value for money and I wouldn’t recommend it to anyone. Staff members were rude.

The room was not as expected but the owner assisted us with a bigger room. The bedding was full of marks that cannot be washed out. This was not acceptable because it seemed dirty.

The rooms are small and dusty. The bedding not up to standard either. The venue was not as advertised on the website although it is a beautiful place. The rate charged does not match the standard of the place. The rates should be less.

Great place with friendly ataff:very helpful....owner waa very concerned about the kids and made arrangements for our celebration and swimming pool for kids

The curfew off the swimming pool

Easy to find. Clean place

The vibe , the restaurant and bar coffee shop , everything . 5 min walk to the beach . Superb location

Nothing

Treatment

Less than 10 min to the shops

The owner lady was rude, white sheets were cream. The advertised cafe closed early even for tent ants and were we not even offered to order atleast and food in our room.

The location is great. Close to a beach. Awesome coffee shop and restaurant right next door.

Overall, a very pleasant, relaxing stay.

Oh man where do I begin, the place is amazing, clean, the staff is friendly. Such a warm and welcoming atmosphere. Will definitely recommend to family and friends