Quest Petone vs Similar Hotels

Rooms were noted as comfortable but some needed updating.

Various mentions of comfort with some concerns about bed quality.

Rooms described as comfortable but often in poor condition with broken fixtures.

Rooms are functional but often described as dated, cold, drab or musty with some broken/tired fittings (shower head, coffee plunger); some guests found beds comfortable but overall room quality is below average.

Generally clean with some mentions of a coffee machine issue.

Consistently mentioned as clean throughout the reviews.

Numerous mentions of dirt, mold, and a filthy room; cleanliness is a significant concern.

Mixed signals in reviews: several reports of dirt (dirty duvet, dust behind beds, dead skin on floor, cockroach) contrasted with multiple comments calling rooms spotlessly clean — overall below average due to specific hygiene complaints.

Many reviews praised the fantastic location near shops and the beach.

Strongly highlighted as excellent for access to the ferry and nearby attractions.

Convenient location, close to ferry terminal which was appreciated by guests.

Strong recurring positive: repeatedly noted as excellent/close to ferry, shops, beach and main road — location is a key asset for guests.

Staff were consistently described as friendly and helpful.

Staff are frequently described as friendly, helpful, and accommodating.

Mixed reviews; some guests experienced issues with check-in and slow response.

Consistently praised: staff described as amazing, approachable and very helpful; manager accommodated late/early arrivals and booking changes, making service a strong positive.

Standard offerings; no specific mentions.

Not specifically mentioned; assumed to be standard quality for this hotel tier.

Inadequate facilities for food preparation and cleanliness issues.

Very limited mentions: no substantial F&B offering noted, some guests wished for more in-room supplies (hot chocolate/coffee) and few had no breakfast — modest score due to limited service.

Amenities were good, but there were mentions of parking fees and equipment issues.

Amenities were mentioned but with some limitations like parking and entertainment access.

Lack of basic amenities and cleanliness making the stay uncomfortable.

Several amenity issues cited: heaters/fans not working properly, lack of bathroom fan, condensation on windows, limited in-room supplies (hot chocolate/coffee), and some broken items — amenities are somewhat lacking.

Some reviews suggest it offers good value, though parking fees were a concern.

Overall good but noted some expected pricing concerns.

Unexpected extra charges and lack of quality experience for the price paid.

Mixed: multiple guests describe the motel as reasonable or excellent value, while a few feel the price was a little high for the dated condition — slightly below target overall.