Hulbert House

Bijou boutique hotel - a throwback in design to colonial times but nothing was old fashioned about the way we were looked after by Marina, Laura, Alexis, and Alessia and their team When we arrived in Queenstown early we were met by Marina who sat us down with a glass of bubbles while our heavy suitcases were taken to our room upstairs by the girls helping that day Marina explained about how the hotel worked and how we could help ourselves to any cookies and cakes being made for guests in the open kitchen alongside the lounge parlour and so we not surprised by the welcome letter and gift greeting us in our room with a view over Queenstown harbour to die for We only saw Marina that first day but her colleagues Laura, and Alessia (both from England) and Alexis continued the friendly personal support whether it was recommending and booking restaurants for us, offering to take us into town or to collect us from anywhere if we were too tired to get back under our own steam - and of course for Nadine, leaving one of their bikes out on their verandah for her use at 6am before breakfast So when our flights back to Auckland were cancelled due to the airbus software debacle we were only too pleased that our room was still available for us to use The breakfast , the rooms, the overall facilities and the service from all the amazing team was superb and I highly recommend this small hotel to anyone who feels they deserve to be spoilt when visiting Queenstown

We were lucky enough to spend three nights at Hulbert House for our 10th wedding anniversary, and it was the highlight of our whole NZ trip. The photos of this place don’t do it justice - it is so beautifully decorated, with every little touch thoughtfully designed. We stayed in the Firth suite - so spacious and with such a lovely view. The huge bathroom was a dream! But the thing that makes this place exceptional is the staff - they really treat you as if welcoming you to their home. Drinks, canapés, the most amazing breakfasts… and they made a real effort to help us celebrate our anniversary. I am almost hesitant to submit this review as I don’t want more of the world to know about this absolute treasure in Queenstown. We cannot wait to return to Hulbert House many times in the future.

An Amazing Place to stay in Queenstown. Rooms are large, beds are soft and comfortable, Bathrooms spacious (shower and bathtub) and clean. A/C and heater depending on what season you are in. Buffet Breakfast was yummy! And Canapés and drinks before you head out for dinner. The thing that made this place special was the service. I really felt spoiled with the staff being very attentive to our needs. They were helpful, attentive and always making sure we were ok. They even packed a breakfast bag for us when we had to leave at 6am. Want to be pampered? Stay here!

What a special and spectacular place to stay. Amazing service and beautiful decor that is unique, luxurious and extremely comfortable. Views that are just brilliant and then the canapes, drinks and breakfast that are delicious. Truly highly recommend staying here.

Hulbert House is a gem. It’s stunning views, convenient location, staff and service that was warm and genuine. My wife surprised me for my 60th birthday, 4 enjoyable nights, drinks and canapés each evening,,, fresh tasty produce for breakfast. Special thanks to Laura, Jay, Chris, Alisa, you guys made our stay memorable,, thank you all for your kindness and the true meaning of service. We will be back, next time with more friends and stay longer.

Exceptional in every respect. Great service, and wonderful property. Every little thing thought of

This small boutique hotel is a gorgeous historical gem nestled in beautiful gardens. The bedrooms are dreamy and the main shared lounge area should be in an interior design magazine. The whole property has been decorated with admirable taste and there are amazing little touches everywhere, from the fully operational cast-iron water heaters to the little amenities dish shaped like a silver rose, to the Japanese porcelain vases on the mantlepieces. The best thing, however, was the staff. It's a small team, but every single person went out of their way to be welcoming, warm and helpful. We felt so nurtured, so well cared for, that we could hardly bring ourselves to leave. We hope to return again soon - what a gorgeous experience.

Easily one of the best hotels we have ever stayed at. The rooms balance honoring the Victorian history, with modern comforts. Our room was spacious, the bed comfortable, and the bathroom modern. The main lounge is incrediblly comfortable and inviting, with tea and snacks available. The location is fantastic, only a 5 minute walk into the heart of Queenstown. The service is what sets this hotel apart. The multitude of small touches really make staying here a fantastic experience (the cooked to order included breakfast, drinks and baked goods throughout the day, water at night, packed breakfasts & lunches for early morning day trips, etc.), and the entire team that runs this property are friendly, helpful and dedicated to making your stay as enjoyable as possible.

We travelled the North & South islands of New Zealand for 20 days staying in unique, diverse, quality lodgings. Hulbert House was our favourite sojourn, hands down. This lovely villa has seen many transformations over its 100 plus years. Now as a boutique hotel with its custom broadloom and English wallpaper, it offers luxury and elegance. Tav warmly welcomed us and gave us an overview of the boutique hotel and Queenstown. Our room, on the ground floor with spectacular views of Lake Wakatipu and the surrounding mountains, had a comfortable king bed with quality linens, a wardrobe, desk, mini fridge, kettle, a selection of teas, a plunger coffee maker, coffee beans replenished daily and a coffee grinder. A beautiful soaker tub (and shower) completed the ensuite bathroom. But more than the furniture and fixings, we enjoyed the hospitality of Tav, Chris and Jay and the entire team, the nightly drinks and canapés (where we had lively conversations with fellow guests) and the superb breakfasts. Hulbert House will without question, be our most memorable stay in beautiful New Zealand. Thank you for your masterful hospitality!

This beautiful and intimate boutique hotel was the highlight of our New Zealand trip. Every one of the staff are exceptional and make you feel both like royalty and family. The rooms are beautifully appointed with every comfort you need. The beds were so comfortable. The staff went out of their way to help us plan meals and excursions and anything we needed. I hope to come back one day and experience this exceptional property again. Jay and Chris were so helpful during our time and we were so grateful for all of their accommodations.

hey really made our stay nice in every way possible. Greeted us by name when we checked in and made us feel very welcome. The room was gorgeous with high ceilings and lovely furniture. They even gave us a lift down the hill for dinner. Lovely B&B

My husband and I stayed here mid-trip on our honeymoon. Absolutely gorgeous Inn, with a fabulous friendly staff - I was sad to leave them. Tavi and Sasha were so wonderful. The room was immaculately clean, and the staff could not have been more accommodating when we asked about getting our laundry done. The morning breakfast was delicious. It was a 5 minute walk into downtown Queenstown. Perfect location. Can't wait to go back!

Amazing property! True 5 star service and accommodations. If I could give than 5 stars, I would! One of the best properties we have stayed at. Thanks to Jay and team for a memorable stay!! Highly recommended!!

This was a standout experience for us. If you have the chance to stay here, do! The staff make this a very special experience - nothing is too great an ask. The breakfast is superb, the afternoon snacks, canapés and cakes is a lovely touch and we loved our stay.

Always wanted to stay here. Lived up to the hype. Stayed with my husband and my mum as a birthday getaway. Simply amazing. Have stayed at alot of places in Queenstown and this is definitely one of the best. Particularly if you enjoy boutique accommodation! Beautiful rooms, amazing views, lovely gardens, homemade sweets always available- a bit dangerous for your waistline but oh well. The view from our room upstairs and from the front patio is, in my opinion, one of the best views of the Queenstown Lake I've seen. Short walk into town. Will be even shorter when the road works are done. Staff amazing and look after you so well they make you feel like you're the only guests staying. Tav welcoming us and treating us like family, even driving into town to get us one night because we got stuck in the rain. Chris making me better margaritas than most restaurants do these days. Laura making me a pot of 'wellness' tea when I woke up feeling under the weather. Honestly do yourself a favour and stay here. My brother (who had stayed at Hulbert House a few months prior to us) was going to propose to his partner at the Amisfield winery but ended up proposing at Hulbert House instead because it was just so picturesque. The only problem with our stay is that now we won't be able to stay anywhere in the world without comparing it to Hulbert House......

Our 4th trip to Hubert House and as always we had a great stay.

Loved this place. Hotel staff went above and beyond and were super friendly. Short walk to town and really well appointed

We spent two wonderful nights at Hulbert House, and it was magical. The House itself is beautiful and charming, in a great location with a stunning view across the lake. Our room was so spacious and comfortable and there are endless thoughtful touches that really make the stay special. The team is small and they honestly felt like family by the end of our short stay, such is the personal care and hospitality they extended to us. Nothing was too much trouble, they always tried to anticipate our needs and make sure that we had everything we needed to feel relaxed and comfortable. Whether it was enjoying the delicious breakfast cooked by Chris, or enjoying complimentary canapés and cocktails before heading to dinner, there were so many moments where we just felt so cared for and special. We were utterly spoilt! We pretty much floated away after checkout, and we cannot wait to return. A heartfelt THANK YOU to everyone at Hulbert House from Jonathan and Connie xxx

From the moment we checked in until the time we departed, the staff at Hulbert House paid special attention to our every need. They were friendly, warm and very knowledgeable on local activities and restaurants. Breakfast was outstanding and drinks and snacks were available around-the-clock. And the suites were five-star all the way. We will return to this lovely place in 2025!!

Just a fabulous accommodation experience. Tav, Laura, Kiko and Chris did an amazing job of looking after all guests. The breakfasts were delicious. Evening canapés and drinks were excellent. The rooms and house are beautifully appointed and the views are superb. Will return.

Gorgeous boutique property with only 7 rooms and personalised service. Loved the decor! Excellent al a carte breakfast, no dinner on site, but we loved the free drinks from 5-7pm with cakes & canapés and fabulous views across the lake from the terrace. The host Chris was excellent, so friendly and welcoming! All staff go out of their way to ensure your stay is comfortable. Would highly recommend!

The best place to stay in Queenstown. Staff are the best and really look after you and make sure you have a great stay.

Wow. Wow. Wow. I felt like a queen! This house has the most perfect view of Queenstown and the lake and i was in the incredible room with a bay window and HUGE bathroom. It was heavenly! I love boutique hotels but this was a few levels up! The food was delicious and breakfast choices were always new and fresh. I have a bad stomach and new zelanad food is so clean i could eat everything they served - through out all of new zealand too! c’mon beer and pizza! ha! back on topic - Hulbert houseis a fantastic and memorable place to stay! have them help you with tours and the outrageous spa where you take a hot bath with treats while seemingly hanging off the side of a steep mountain! I’ll never forget that either! Hulbert house - the room with the bay window overlooking queenstown is Honeymoon worthy! ha!

Beautiful character home, comfortable surroundings, and brilliant staff and service

What a wonderful experience. The room we stayed in was beautiful and the bathroom huge but the best thing is the service. The staff went above and beyond to provide wonderful service. We had an early start on the day of our departure and they arranged for the chef to start earlier to provide our tasty breakfast. And then arranged transport so we didn’t have to navigate the steep hill with our luggage. Fantastic experience and we thoroughly recommend for a bit of luxury in Queenstown. Thank you so much for a wonderful stay.

Hulbert House is an absolutely beautiful place to stay!!!! We could not fault it! All the staff treated us like royalty and were so helpful and friendly and could not do enough for us. The house was always a lovely place to return to after a day out, the staff were always welcoming and it was always nice and cosy and warm. We have stayed in many places and this one is up there with one of our favorites. The staff and owners are doing everything right when it comes to providing luxury accommodation and we genuinely wish them the best during these tough economic times. Thank you Hulbert for having us and for making our stay so wonderful.

We concur with all of the previous reviews -- what a wonderful property with such gracious hosts. Chris, Tav, Sasha, and everyone we encountered during our visit made our stay in Queenstown outstanding. From the accommodations and the views to the breakfasts and the wine hour(s) in the evening, Hulbert House was a dream. We especially noticed the details: the music playlist in the afternoons was always on point, the fragrances throughout the building were refreshing and not cloying, and the fresh bottles of water and chocolates on the nightstand after turndown service were a welcome sight after a long day of activities. As so many have said, the incline from town up to the property is indeed steep (think San Francisco). We found it fairly easy to trip down the hill into town and then grab an Uber (less than NZ $10) back up the hill afterwards. If we ever find ourselves back in Queenstown, we would DEFINITELY stay at Hulbert House again, without question.

I am not sure if this is the best place to stay in Queenstown, since it is the only place we have stayed. However, I would not hesitate to stay there again. The views are stunning, the service was unparalleled, (especially Tav and Sasha) and the location is fantastic. It’s on a short hill, overlooking Queenstown, so you can watch the boats, the paragliders, and the gondola from your room, or the patio in front of the hotel. If you were looking for an ultra modern hotel, this is not. However, that’s where it gets much of its charm, because it feels like home.

Hulpert is a super luxurious yet unpretentious, friendly and warmly welcoming. It has parking off street and secured with key tags. Amazing views of the Queenstown waterfront. It is within easy 5 min walk to all the great restaurants and bars downtown. The people who run it are so friendly and welcoming from Chris (thanks for parking our car), Tavae (who made our day on the first breakfast with her smile and stories of the building) and Jay (who with our helicopter debacle) and every warmly shakes your hands and make you feel at home. The breakfast is plentiful with healthy options (chia pudding, smashed avocado toast etc..). Perfect stay in the beautiful Queenstown. Please aware that the hotel is on a steep slope so if you are walking around, do take care of your steps!

The most beautiful place in Queenstown! Located within walking distance to town. The rooms are magnificently decorated they are comfy and cozy! Jay and his team are exceptional! Service was outstanding we didn’t want for a thing! Special shout out to Sasha who was so sweet, helpful and a joy to chat with. Thanks for the winery tip..it didn’t disappoint.😉

We saved the very best for last on our trip to New Zealand. Hulbert House is flawless, and Jay and his team make you so welcome you never want to leave! Particular mention too to Chris, Emily and Sasha, all of whom added so much to our stay, we had a fabulous time, thank you all.

A unique, friendly and calming place. I will certainly stay there again, given the opportunity.

This place and the staff are exceptional, one of the best places we have ever stayed. We will be back.

Wonderful staff and service. Ala carte breakfast, decor & renovation of the old house, beautiful views from the terrace

The Hulbert House is the best place I have ever stayed. The property itself is gorgeous and its location perfect. But what made this place so special was the staff. My friend and I had just come off a Viking cruise, where half the staff and passengers, including us, became sick with a respiratory illness. On arrival the staff anticipated our every need, before we knew we had them. They brought ginger tea and honey to our rooms as we settled in. They then made dinner reservations for us and drove us into town and picked us up even though it was walkable, because we were sick. They made arrangements for us to be picked up the following morning for our Milford/Doubtful Sound overnight cruise. They kindly kept our luggage for us as we were going to return after the overnight cruise. When we returned it felt like a homecoming, we were greeted so warmly, and again with tea and honey. I can't recommend this place highly enough. Hulbert House is really a very special place.

Beautiful old house renovated to the highest quality . Beautiful staff , they go to the next level making your stay very special. great position short walk into town . six beautifully decorated rooms. luxury king beds and linen. and what a great breakfast and coffee and cake all day. special mention to Jade and Jay the managers , such warm and special people .

I lucked into this spot as I rearranged my itinerary back to Queenstown. Upon arrival, I was greeted by Carolina, who knew my name and welcomed me to the Inn. The staff goes BEYOND and truly cares about your stay. The Inn itself is truly breathtaking. Beautiful design with intimate details and amenities - plush robes to the most luxurious bed! Jay and Carolina made my stay with providing excellent recommendations, dialogue, and food/drinks. I honestly don’t have the right words to capture this experience. If you are able to book this stay, you will not regret it! Did I mention there is an incredible wine/canopy hour/s and unbelievable breakfast? Again ... Im so looking forward to ‘returning home’ to the Inn. I teach hospitality and tourism and can only hope that my students will be able to replicate this type of hospitality and attention to detail.Also, the location is close to town center. A bit of a hill ... but helps you work off your dinner for a dessert at the Inn!

This property is great and very central. The staff go out of their way to make you feel at home. It has 6 guest rooms, two upstairs and 4 in the first floor. We were placed in one of the two rooms upstairs. These are attic rooms with a nice view of the lake, but extremely small (less than 200 square feet or 20 square meter) with very low ceiling (7 feet or 2.5 meters in the center that reduces to 4 or 1.3 meters on the sides). The staff tried to put us into one of the first floor rooms that was much larger in the 2nd night of our stay, but that room was adjacent to the hotel entrance with high noise and frequent traffic. So, we decided to stay in the room. I would be still willing to go this hotel again, but will make sure to ask ahead of time to book me in one the three nicer rooms in the first floor. Note that the room rate is still the same!

Great boutique hotel, super convenient to town with very friendly and helpful staff. Would definitely repeat. Good breakfast too.

Service was great and convenient location. The only downside is that there is no air condition - in the afternoon, the room can be hot.

We could not have had a better stay at the Hulbert House. The accommodations were top notch and the service from the host staff made the stay worth every cent. There is a lovely full breakfast each morning and a happy hour each evening. The rooms had lovely decor and spared no detail. Easy three-minute walk to the heart of downtown. When we return to Queenstown, we will only stay here.