voco The Clair Cincinnati Downtown by IHG

The shower was great. Bed height was great. Comfortable Chair w/footstool, lighting options were fantastic. In the lobby there were late night frozen food options, which we did not use but the selection was great. Good Idea!

There was a water dispenser next to the ice machine, which is a great idea while traveling, but usually those are filtered and this one had a heavy chlorine content.

The staff was friendly. The bed was comfortable.

The fire alarm went off at 9:30am. This location has a history of this. I feel that they are doing this to get people to leave early.

Nice room, good cleaning; the room was pretty cold, and air was fresh, we had a good sleep there; the Breakfast was good in general; the location is perfect; offside parking is 12.5 $ per day (very close, just a next building), there are also some more affordable options a little bit far away. In general, we enjoyed the stay, thank you very much!

There was some issue with shower (water is either too cold or too hot), but maybe we just did not get how to use it right. Also I would like to have a few more healthy options for breakfast, like oat (the only healthy options were egg scramble, chia pudding, and yogurt with fruits and berries, but it also was too sweet)

This hotel has so much potential. I went back after my first stay a few months ago . It has a little retro vibe. When open the bar and restaurant is amazing.

The restaurant on site that I went back for changed their hours and was closed. The rooms are nice and clean. Could use some updating but better than worse.

Blackout curtains and quiet

Cleanses of the sheet

Comfy bed

Overpriced for what room was Did not replace coffee or provide decent cream in room

Beautifully decorated voco in dt Cincy. The location was central. Yes, there is road noise if you are a light sleeper. ITEMS OF NOTE: Breakfast isn't worth $15.95. It is a dry buffett. Gorgeous espresso coffee machine at restaurant,but ran out of coffee beans on day 4. That really threw me because how does a hotel run out of coffee?? I also had to request my room to be serviced and I was staying 4 nights. I feel like that should have been done. The valet was fast and proficient.

Everyone was so nice

I liked everything

Clean

Wish the restaurant had more affordable options and more kid friendly options

Proximity to Casino

Quiet rooms, convenient location, comfortable beds, friendly staff

personal muy amable. buena ubicación. habitación muy amplia.

I love that the hotel has a pool and a restaurant with bar

I wasn't aware there would be an extra charge for parking.

Location. The hotel was very nice

My parking. I paid valet parking. I was told the would bring the car any time. In the morning I waited at the front desk because the was a sign saying they where helping other guests. When someone did finally come out I was told they didn’t start getting cars till 7:00. I was given the keys and to take my things and go find a car I didn’t park. Then I had trouble getting out because I didn’t have a receipt except the valet ticket.

This hotel was exceptional, it's great location. And Greg hotel and staff

I did not like the fact that I did not stay longer.

Delightful experience. Great location and comfy room. The front desk was excellent at check in and check out. Would certainly recommend. Had a tiny issue with the valet as when we returned from having dinner, there was not one present. We found out he had to leave for an emergency - totally understandable. Just had to go to the front desk to make arrangements. My only concern was the temperature of the pool. It was frigid, so we didn't partake.

Great staff, comfortable rooms good locale reasonable parking nearby

Pool was ccccooooollllld

Very noisy A/C.

Nothing

This hotel is not complaint with B.com contract. I had a prepaid reservation booked in advance and despite struggling hours by email and phone with B.com and the hotel, I couldn't get the invoice for this stay B.com contract is clear : even if B.com is paid upfront when making the reservation the hotel is the only one to issue the final invoice. In addition to that I had paid for a B&B fare and the unique day I went for breakfast the hotel asked me to pay an extra for a coffee Please avoid this hotel !

A great location around the corner from the casino and we were going to the Bengals game the next day and driving to the stadium was no problem at all

Really not much the only problem I thought we were gonna have was parking, but they have added valet parking so no problems there

We enjoyed our stay and voco Cincinnati. It is centrally located to everything. The manager is very personable and knowledgeable about the area. The onsite restaurant and bar are very nice and the food was great. The room was comfortable. We will stay there again.

Excellent service , clean, and reasonably priced. Good coffee and they have tea service in the room. Comfy pillows and close to everything downtown

equipe pouco simpática e pouco disposta a judar

Stayed for just one night with walking distance to Heritage Bank Center. Very clean, newly remodeled hotel. Staff was very friendly and helpful. No issues at all. Would for sure recommend.

Natalie was at the front desk all 3 evenings of our stay. She was so helpful and friendly. We made a room change because of some not so pleasing smells on the 2nd floor, so visiting anytime near the end of 2025, maybe something to consider. The cafe downstairs seemed to be understaffed the first morning, which was a disappointment. We were really looking forward to seeing what they could brew up for us with their super nice espresso machine, but just decided to stick with good ol' SBUX a couple of blocks away after the lack of attention we received on the first morning. We enjoy our Netflix or Prime viewing in the evenings, but this was not an option on the dated televisions in the rooms. The pool was too cold to enjoy. Super accessible, affordable parking in the garage next door. Great location for enjoying all that Cincinnati has to offer: walked to Paycor stadium, took the Connector (electric FREE train) to "Over the Rhine" area, a short Uber ride to the Museums. Beds are not that comfortable and could use an upgrade. Rooms were sparkling clean.

Location, price. Bathroom was nice and bed was fine.

Funky smell. Looked over the parking garage. Dimly lit.

Loved the king suite, loved the breakfast buffet and loved the location of the hotel. It was close to a lot of places downtown. And the shower was amazing.

I have nothing to complain about.

The location was perfect. Parking was right next-door. It was very clean and the staff was very friendly.

Everything was great there wasn’t anything I didn’t like.

I would normally stay at a different hotel when visiting Cincinnati but The Pittsburgh Steelers were playing the Bengals and I found myself looking for an alternative. I did some research and because my destination was the Arnoff Center for the Performing Arts and one of the nearby restaurants I opted to try voco Cincinnati Downtown. This is a nice hotel. Our room was quiet and comfortable. They have a restaurant and bar on site. We didn’t try the restaurant but the bar was nice enough and had reasonable prices. They don’t have a parking lot ( I think they might have had one at one time). They suggest using one of the many local parking options or using their valet service for $40 per night. My knock on this hotel would be with the supply of sundries in the room. We had a kuerig coffee maker and they supplied two pods (one regular and one decaf). The room had a nearly empty box of Kleenex and no back up. The same was true with the toilet paper which was one partial roll and no pack up roll. I suppose this is just one bad housekeeper but I have only one experience with the hotel. Two towels of each size too. I rather enjoy a extra towel. That doesn’t mean I won’t go back. The pluses out weigh the minuses.

X

Nice room, very updated hotel.

Check in took longer than expected. The room was clean and spacious. However, there weren’t enough towels for the number of people and the bathroom sink didn’t drain.

I got LOCKED OUT OF ROOM & staff could not let me back in. Staff was awful and unwilling to help. I DO NOT recommend staying here!! This happened because the door's keypad ran out of battery so the key cards didn't work. They had NO WAY to charge it or an override key. They told me the only way I could get back in was to wait in the morning until the maintenance staff came. They offered to give me another room to stay in without my belongings. I insisted to be let in the room because my medications were in there. I overheard the staff say "What kind of medication does she need that is so important?" How RUDE! Why do I have to explain my medical conditions to the IHG staff?!? What if a child got locked in, or a pet, or a flight to catch, or any emergency? I couldn't believe they had no way to open the door and that I was "crazy" one for wanting to go back in. I politely asked the staff to call their manager to see if there was another option because at this point the girl at the front desk kept repeating "there's nothing I can do" over and over. The manager (Vicky or Nicky or M something?) even asked the front desk girl "why did you call me for this"? Like the manager couldn't be bothered with a guest who wants to get back in their room and get their meds. I was let inside the NEXT day and missed work calls in the morning since my laptop was in there. Because I couldn't get my meds, I was unable to function and work the next day which was really bad because this was a business trip. I did get the room comped by a manager (Brad) for only that 1 night but unfortunately I was worse off from my losses $$$ from work, physical ailments, and inconveniences. I think I can take legal action because of that and will be looking into it. So attorneys - please contact me!

I loved the decor and how close it was to lots of restaurants. The staff was super nice and the room was super spacious.

n/a

Great weekend getaway spot. Able to join Cincinnati easily!

Very clean and super friendly staff. We had issues with the TV, but that only lasted a couple hours. The pool was not in great shape and the water was WAY too cold to swim. Our kids very very disappointed. The beds were super firm. Killed my back, but I know some people like that.

Great experience

The room was clean and spacious but view was of parking lot and air conditioning units. Didn’t spend a lot of time in the room, though. However, for the price it should have been better. Good restaurants near by. Parking garage elevator wasn’t working.

Awesome hotel and great staff

Place was nice staff was super friendly but they definitely didn’t clean my room before I got there. Old food in the fridge and hair in the bathroom shower.

An office like area would be great!

Very nice and in a great location next to lots of yummy restaurants!

Hotel room was clean. Friendly staff

Incredibly kind and knowledgeable staff! All the women from the front desk, bar, and restaurant made it a wonderful experience. Thank you from Ohio. : )

Walking access to shops and restaurants, it is on the further end of the city so not ideal for walking at night.

Great Location.

Everything was perfect

Clean

We just came for one night for a show and the staff was incredibly friendly. There were a lot of things within walking distance, including the venue for our concert.

Great

I would definitely come back to this hotel. Great staff, clean room, close to where we were going plus a lot of other things. Would recommend to others.

Everything about the hotel itself was great. The street was really loud at all hours of the night.

Wonderful staff, most user-friendly hotel of three that I stayed at on my vacation.

There was a banging in the bathroom wall.

The location was excellent. The morning staff was very helpful.

Was a really nice property. Rooms are really nice!

Cant beat the quality for the price

Horrible experience. It was supposed to be nice hotel, but room was really damp. Then in the middle of the night we heard popping sound. Luckily it woke us up ad appearantly AC unit fried. We srartedsmelling major burnt wires / rubber smell. Called Reception and lady who answered did show much of

Absolutely Loved this Property Malia at the Front Desk was Amazing!!! She was so kind and helpful with anything we needed !! The parking was very easy across the street and was around $12.50 or so to park overnight . We walked to Great American Ballpark for a Reds game and there were plenty of dining options to choose from . We are Definitely planning on staying here again !!! Walked Down Sycamore to get to the ballpark !! They also have dining and bar onsite .

Excellent place. Clean, quiet, welcoming.

Best sleep I ever had away from home! After our concert ended, we were starving. We were so happy to see a very nice variety of frozen meals/snacks, available to purchase in the lobby, that filled us up immediately, since it was after midnight on a Thursday. Be sure to purchase parking when you make your reservation, since it is limited. The staff were all very helpful and knowledgeable. Everything was exceptionally clean.

We found hair on the bed and pillow, which made it clear the room had not been properly cleaned before our arrival. The sheets smelled unpleasant, and the toilet also had hair on it. We only stayed one night after driving nine hours for a meeting, so we were too exhausted to argue, but it was a very disappointing experience. We left early the next morning and will not be returning. This was the worst IHG property we’ve ever stayed at.

Good hotel and location. The staff was kind. We enjoyed the stay.

It was ok

parking garage lot elevator was broke

Definitely stay here again. Only negative was the mattress. Too soft and felt like there was a crater in the middle.

Great location, walkable location to shops and dinning. Onsite bar and restaurant.

Great